Database Develop

TyTN II USB Drivers?

My TyTN II isn't being detected by on my PC.. I've tried uninstalling everything and reinstalling everything, but no luck.
Where can I find USB drivers for the TyTN II? I don't recall installing it when I first got my phone, but someone suggested it, but I can't find it anywhere.

DVS_WiNdz said:
My TyTN II isn't being detected by on my PC.. I've tried uninstalling everything and reinstalling everything, but no luck.
Where can I find USB drivers for the TyTN II? I don't recall installing it when I first got my phone, but someone suggested it, but I can't find it anywhere.
Click to expand...
Click to collapse
Are you connected via a non-powered USB hub as this can sometimes cause a problem.
Have you tried a different USB cable? I spent a day trying to resolve the same problem on my Universal a couple of years back, only to find the cable was at fault.
EDIT: Did find one other thing a few months back. I installed one of those business card scanners to my laptop and found that whenever it was plugged in, my phone was no longer recognised.. Seems the scanner was pulling all the available USB power for itself.

I've tried 3 different cables on 3 different computers
I'm not using a USB hub..

Did you try changing the advanced settings for the USB-PC connection? I have had that, when I uncheck that box all is good.
Start->settings->connections->USB to PC-> uncheck Enable advanced network functionality
HTH

DVS_WiNdz said:
My TyTN II isn't being detected by on my PC.. I've tried uninstalling everything and reinstalling everything, but no luck.
Where can I find USB drivers for the TyTN II? I don't recall installing it when I first got my phone, but someone suggested it, but I can't find it anywhere.
Click to expand...
Click to collapse
I know this may sound stupid but you are using Activesync aren't you?
I just ask this as you have not mentioned it. A WM device will not be just recognised as a USB device like a printer or other peripheral.

maherb said:
Did you try changing the advanced settings for the USB-PC connection? I have had that, when I uncheck that box all is good.
Start->settings->connections->USB to PC-> uncheck Enable advanced network functionality
HTH
Click to expand...
Click to collapse
Tried that.. didn't work also.. do you remember if you had to install USB drivers for your TyTN II when you first got it? cause I don't remember..

Farsquidge said:
I know this may sound stupid but you are using Activesync aren't you?
I just ask this as you have not mentioned it. A WM device will not be just recognised as a USB device like a printer or other peripheral.
Click to expand...
Click to collapse
Yes I'm using activesync.

DVS_WiNdz said:
Yes I'm using activesync.
Click to expand...
Click to collapse
If you have tried it with three different PC's then it does sound as if the port on the phone may be at fault.
One last question, did it work before at all?
Anyone else with any ideas

Farsquidge said:
If you have tried it with three different PC's then it does sound as if the port on the phone may be at fault.
One last question, did it work before at all?
Anyone else with any ideas
Click to expand...
Click to collapse
Yes I've been using it for 4 months and had no problems. The port on my phone works, I've been using my headset and it charges when I plug it into my PC.

DVS_WiNdz said:
Yes I've been using it for 4 months and had no problems. The port on my phone works, I've been using my headset and it charges when I plug it into my PC.
Click to expand...
Click to collapse
Take a magnifier and look at the port under a good light. See if everything looks OK.
Also check another thread close to this one regarding battery drain whilst connected. Could be that you have a damaged port and it shows different symptoms to theirs.
Someone on that thread says it costs $80 for a repair but hang about a few days, someone may come up with a better answer for you.
Hope you get it sorted.

Farsquidge said:
Take a magnifier and look at the port under a good light. See if everything looks OK.
Also check another thread close to this one regarding battery drain whilst connected. Could be that you have a damaged port and it shows different symptoms to theirs.
Someone on that thread says it costs $80 for a repair but hang about a few days, someone may come up with a better answer for you.
Hope you get it sorted.
Click to expand...
Click to collapse
Port looks fine.. but my batteries draining.. This started 2 weeks ago.. and I've been charging fine.

No I do not remember if I installed drivers or not ... sorry. Try using bluetooth connection to sync. if all fails. I have had that with my old P910

I really think there is something going on here - I am starting to see loads of threads relating to this.
I am also having problems syncing suddenly. Started about 2 weeks ago. I have dual boot on my laptop - vista/XP and my Kaiser wont sync with either anymore.
It seemed to be charging fine up until yesterday when I again suddenly couldnt charge it from anything other than the official charger. Before that I had charged it on pretty much anything - my proporta power supply, sync cable attached to a USB plug, blackberry charger.
If its hardware then there is obviously a weakness with the USB connection as so many people seem to be experiencing similar things.
Maybe time to contact HTC although after their response to the video drivers, wouldnt hold up much hope.

chrisnash said:
I really think there is something going on here - I am starting to see loads of threads relating to this.
I am also having problems syncing suddenly. Started about 2 weeks ago. I have dual boot on my laptop - vista/XP and my Kaiser wont sync with either anymore.
It seemed to be charging fine up until yesterday when I again suddenly couldnt charge it from anything other than the official charger. Before that I had charged it on pretty much anything - my proporta power supply, sync cable attached to a USB plug, blackberry charger.
If its hardware then there is obviously a weakness with the USB connection as so many people seem to be experiencing similar things.
Maybe time to contact HTC although after their response to the video drivers, wouldnt hold up much hope.
Click to expand...
Click to collapse
Yep, crishnash, I think you are seeing the same as I am..

chrisnash said:
I really think there is something going on here - I am starting to see loads of threads relating to this.
I am also having problems syncing suddenly. Started about 2 weeks ago. I have dual boot on my laptop - vista/XP and my Kaiser wont sync with either anymore.
It seemed to be charging fine up until yesterday when I again suddenly couldnt charge it from anything other than the official charger. Before that I had charged it on pretty much anything - my proporta power supply, sync cable attached to a USB plug, blackberry charger.
If its hardware then there is obviously a weakness with the USB connection as so many people seem to be experiencing similar things.
Maybe time to contact HTC although after their response to the video drivers, wouldnt hold up much hope.
Click to expand...
Click to collapse
hmm.. right now I can still charge through the computer, I hope it doesn't come to that, cause I charge using computers very frequently.

Now linked to...
http://forum.xda-developers.com/showthread.php?t=362679
If you would like to contribute.

May seem silly to ask but have ou tried rebooting your computer and soft resetting your phone? (I have to soft reset mine about once every other day or this same thing happens to me.

ajmoncrief said:
May seem silly to ask but have ou tried rebooting your computer and soft resetting your phone? (I have to soft reset mine about once every other day or this same thing happens to me.
Click to expand...
Click to collapse
I've tried that so many times, I don't even remember how many.

ajmoncrief said:
May seem silly to ask but have ou tried rebooting your computer and soft resetting your phone? (I have to soft reset mine about once every other day or this same thing happens to me.
Click to expand...
Click to collapse
Yep done the standard stuff with people for the last 8 months. Whereas it may or may not be attributable with this problem... I am trying to collate data.
Trouble is, a trend is starting to occur with damaged (PHYSICALLY) mini-USB ports that are not done by the old 'Sticking the stylus in the port'.
There is a trend of failure when using a STANDARD mini-usb connector in this port. It is a non-standard connection so if failure occurs it needs to be rectified.
Hey, I aint doin a lawsuit, I am just working on a free refurb and advising HTC to modify AS IT SHOULD BE!!!

Just for grins, try to connect via IR or Bluetooth ...

Activesync Problem (Tytn2)

When i connect my device to usb, nothing happens.
I looked up the forum for solutions, but was unable to find them.
It shows nothing in network connections, nothing in device manager, en activesyc shows nothing at all.
I tried the following:
- Other USB cable/port
- Reinstall activesync or use older version.
- Uncheked advanced networking in my device.
- Turned off firewall
I cant think of any other solutions at this time, maybe someone can help me.
(sorry for my bad English, i'm Dutch)

Ciao,
did you try to remove your older connection from your telephone? I mean programs -> system tools -> activesync -> menu -> options -> delete existing connections.
This works for me whenever i have some connection problems.

No luck =(
Still the same

No one has any idea?

Reboot the PC. Make sure you check Device Manager for any issues. Maybe disconnect all USB peripherals and then try the phone first. Did you try a different machine (PC)?

kimtyson said:
Reboot the PC. Make sure you check Device Manager for any issues. Maybe disconnect all USB peripherals and then try the phone first. Did you try a different machine (PC)?
Click to expand...
Click to collapse
yes, i tried 3 machines.
But the problem is, the devices is reconized by none of them

What is the operating system of your pc´s
Windows XP sp3???
If so there are some issues that relates to sp3 but i dont know any resolution for it thou.

Nope, fully updated SP2

The HTC proprietary extUSB connector on the bottom of the TyTN II has been known to fail in a few cases (if you search in this forum there are many posts about it). When you plug in the charger or wired headphones do these work fully? Does your battery charge when connected to a PCs USB port? Not that these are 100% foolproof tests because different pins are used for the USB signal connection. What changes did you make or incidents occurred before this problem occurred e.g. started using a different charging cradle etc? Have you inspected the connector for damage and tried the original HTC cable?

Flying Kiwi said:
The HTC proprietary extUSB connector on the bottom of the TyTN II has been known to fail in a few cases (if you search in this forum there are many posts about it). When you plug in the charger or wired headphones do these work fully? Does your battery charge when connected to a PCs USB port? Not that these are 100% foolproof tests because different pins are used for the USB signal connection. What changes did you make or incidents occurred before this problem occurred e.g. started using a different charging cradle etc? Have you inspected the connector for damage and tried the original HTC cable?
Click to expand...
Click to collapse
The battery still charges via USB (via my pc), i used a charger in my car.
This is a USBport in the car, difficult to explain.
http://cdn.overstock.com/images/products/L10369942.jpg
I can't tell you of my headphone works, because i lost it.
I can't dectect any damage to my USB port.

Update:
I've been looking at my USB port on mt PDA, and did a little bending, now when i connect my device, the screen flips to horizontal view.
So i guess the problem has to do with the USB connector after all.
Upd: OMG :O it keeps flipping from horizontal to vertical, even when it's not plugged in.

addict1337 said:
i used a charger in my car.
This is a USBport in the car, difficult to explain.
Click to expand...
Click to collapse
Be careful about using just any old car charger system. If you search this forum you'll see that there was one model which could damage the TyTN II due to overloading the UBS port on it (something to do with reverse flow under periods of heavy electrical load). I believe that model was subsequently modified to prevent this problem but it doesn't mean other car chargers with the same affliction wont arrive on the scene. Maybe it's time to hard reset the device and if it still plays up, return it to the supplier for a warranty claim.

Flying Kiwi said:
Be careful about using just any old car charger system. If you search this forum you'll see that there was one model which could damage the TyTN II due to overloading the UBS port on it (something to do with reverse flow under periods of heavy electrical load). I believe that model was subsequently modified to prevent this problem but it doesn't mean other car chargers with the same affliction wont arrive on the scene. Maybe it's time to hard reset the device and if it still plays up, return it to the supplier for a warranty claim.
Click to expand...
Click to collapse
=(
I have insurance on my phone.
Maybe i'll contact them then.
Thanks for the help!

HTC Diamond USB error

Hello everyone,
I'm having a problem with my Diamond. When I attach it to a USB port nothing happens. No 'hardware found sound' or what so ever.
I tried several other pc's with no result. It does charge when it is connected and the phone asks whether it needs to be in USB mass storage mode or in Active sync mode. I havent found anyone with the same problem so I'm afraid it is a hardware failure?
I tried:
-Soft/Hard reset
-Several computers/usb ports
-Disable Advanced Network capabilities
Does anyone have some tips that I haven't tried already that could help me out?
Thanks for your time!!

Disable Advanced Network capabilities under USB->PC in your Settings, that should do it.

I tried that also. With no result yet. Any other tips maybe?

First, check your cable for any marks that resemble rabbit bite marks or alligator bite marks.
No, seriously, check the points where the cable goes into the plugs for any obvious signs of damage, then check the cable itself.
Maybe, try using a different cable, if that doesn't work your Diamond most likely has a problem. If the different cable works, your cable is a goner.
Although I think there's quite a small chance that that's it, it's worth trying, right?

Use the 6.1 version of the Windows Mobile Device Center under Vista

Thx for all the tips. I didn't manage to get it working though
When the phone is connected to the charger it asks if I want to use activesync or usb mass storage. A friend of mine has also a diamond and his doesn't ask this. My conclusion is that it is broken
Damn I got this phone as a replacement for my broken K850i from my provider...They will go crazy when they see me again

Hi,
I have the same problem.
My guess is that it all started with a non compatible charger.
When charging it asked for active sync or disk.
After that the problems started, active sync doesn't work anymore.
Sometimes it workes when advanved networking is off.
Tested on different pc's, freshly installed.
Complete factory settings, notting works.
If synchronised by bluetooth it works.
I'm affraid i have to send the phone back for repairs and trow away the bad charger.

I never used a 3rd party charger.
Is there a way to update the firmware via bluetooth?? Because i'm still using the old slow version...

Same problem here. I've used my tomtom USB car charger. Is this a guarante matter, or do i have to pay for the repair?

You may have set the default connection to other than ActiveSync when first seeing the pop-up.
Go to 'Settings' 'Connections' and select 'USB to PC'.
Ensure ActiveSync is selected.
If you want the pop-up to display when the USB is connected (its good when you want to use your internal micro-SD as a memory stick), check the box at the bottom. You can select ActiveSync, Memory or PC Modem from when it appears on connection but when you just ignore it, it will perform whatever default selection you wanted last and then dissappear.
If all else fails perform a hard reset!

I've tried /soft/hard reset. No luck..
Can this be a hardware related fault, or could a ROM flash resolve the problem?
Transfering video files via BT is a pain in the a*s...

i would try a flash before returning it. You can probably dl an official 1.93.xxx.xx from htc and try that. You don't need hard spl and all that for those ROMs.

I have the same problem:
no connection at all from the PC-side. The Diamond comes up with the ActiveSync/Discdrive question and starts charging, but nothing else.
I did use external chargers that also trigger the ActiveSync/Discdrive question.
Update:
Oops, it seems fixed after a soft reset.

Same problem, diamond would not connect to PC.
Solution: Warranty repair---> they changed the motherboard, and everythings is good. Everything was free.
Edit: But now I have a different problem. I connect diamond in to PC, everything is good, but about 30 seconds after, mobile center looses the diamond, and sync won't work. Any solutions?

I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.

I have the same problem
I cant have any connection to the PC
so, no solution but the service people

USB Connection ERROR
I have the same problem. No computer seems to be able to connect to my P3700. I tried DL new ROM but I don`t know where my device came from. On HTC site from HK, which is the only one where I found a neutral Diamond with no carrier associated like, Sprint , Telus, or the like, its says The ROM Code can only be updated on HTC Touch Diamond Hong Kong English Version Device
Does anybody have a clue how to find out where my device was originally intended to be marketed? My ROM is 1.93.456.2 WWE dated July-10-2008? Do the the numbers 456.2 mean anything?
Help is highly appreciated!!

change your usb wire..

Epioneer said:
I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.
Click to expand...
Click to collapse
I already did. The first few times the problem occured it worked. I have 6 different USB wires and they all cause the problem. When I hook up my HTC Touch, they all work well!?

Won't sync with PC
Hi,
I have the same thing where it won't sync with any PC and i've tried all the "other" fixes and I've sent it to the service people to have a look.
Thing is, because I thought it was an issue with the usb connector I thought I would have a poke around with it myself and i could see one of the prongs looked like it wasn't making contact. To cut a long story short whilst i was trying to fix it the plastic tab in the mini usb connector came out completely
Service people are now saying that I've abused the handset and want to charge me £70 to fix it. Now to be fair, I have made it worse, but in my defense it was only because a fault had occurred that I started to dabble.
I also reported to the service people that the led light under the "end call" button had stopped working completely. This was definiatley not due to miss use.
I'm wondering if this led is on the motherboard like the usb connector is. If so, can i be cheeky and just ask them to fix the led and not the usb? but by default because the m/b would be swapped out then the usb would be fixed anyway?
If you looked at my phone it looks well cared for (which it was!!!) and its not like I've hammered it in anyway.
Anyone have an opinion or know if the led for end call and the usb port are both on the motherboard?
Thanks

Tytn II charging and usb problem?

Hi guys,
i have one very strange problem regarding TYTN II. It is almost new device, barely used but following things are happening:
1. Can not be charged while it is switched ON. In order to charge the battery i have to turn device OFF and than to connect it to the charger. Red light is instantly on and charging.
2. While it is ON and i connect it to the PC using USB cable, it is not recognized from operating system (it is not charging as well, it will charge though if i switch it OFF, same as with charger)
I can connect to my Tytn II using bluetooth and i have some questions.
Can i do HARDSPL 7 while conected to Tytn II via Bluetooth?
I want to upgrade my ROM using upgrade from SD card because obviously upgrade can not be performed using USB cable.
I did hard reset before i put this issue on the forum, can this be caused by the software or only hardware?
Thanks for input.
Jeremija

Check the settings->System->power. check whether the option "When device is turned on,do not charge the battery when connected to the pc" is selected. if so unselect it.

Already did that before first post, that option is not selected.
It is not only charging but TYTN II is not recognized while connected to the computer via usb cable.
this tytn ii is getting charged only and only if it is switched OFF, source can be computer or original charger.
I can get connected via bluetooth for data and my other question is if i can do HARDSPL 7 through bluetooth conection?
thanks.

jeremija_de_niro said:
Already did that before first post, that option is not selected.
It is not only charging but TYTN II is not recognized while connected to the computer via usb cable.
this tytn ii is getting charged only and only if it is switched OFF, source can be computer or original charger.
I can get connected via bluetooth for data and my other question is if i can do HARDSPL 7 through bluetooth conection?
thanks.
Click to expand...
Click to collapse
If its vista system then you probably need to disable the advanced USb functionality and try again.
To your next question, i havent seen anything till now that talks about flashing through bluetooth.

it is happening on both, vista and xp.
that is interesting question actually. Did anyone tried to flash over bluetooth connection, without using cable?
I would certainly prefer to use cable but my tytn ii does not get recognized when connected with the cable.
thanks

What have you done on the PCs to prepare them first?
Have you installed the software in the box on your PC before connecting the USB cable (Activesync 4.5) for Win XP desktops or the latest Windows Mobile Device Centre for Windows Vista? You need these before it'll connect/sync even though it's possible to use bluetooth without it.

Yes, on XP is installed Active Sync 4.5 and on vista i am using is latest Windows mobile device center.

Did you try disabling Advanced Network Functionality on the phone?
So other than trying what was already suggested and disabling Advanced Network functionality on the phone, I think it's time to call your countries HTC Support people.
FWIW whether or not you can use Advanced Networking Functionality is determined by the capability of the USB ports on your desktop PC. When I first got my TyTN II I couldn't get it to connect/sync at all and through trial and experimentation I came across the disable advanced networking workaround. Even with it disabled though I still found my Activesync connections to be unreliable and subject to frequent disconnections. I was using the native (and old as the hills) Via Appolo Pro USB 1.1 ports on my motherboard. I decided to upgrade to USB 2.0 so installed a quality NEC chipped PCI USB 2.0 adapter card. That means I now can use Enhanced Networking Functionality and I have not had an Activesync connection fail since. It was well woth the £9 it cost me for the card.

Everything is clear, thank you very much for your replies and advices. I`ll try to find HTC authorized service and let them judge
Thanks once again.
Jeremija

Is WiFi on?
My Vodafone v1615 (Kaiser) will not connect over USB if WiFi is enabled. No connection problem when WiFi is disabled via Comm Manager. Suggest you try this.

I tried everything i could think of, with or without sim card, with flight mode on, with GSM on but wireless off, name combination i tried it. Gave the phone to the friend who has exactly same model to try with his battery and if that does not work than i`m out of ideas except to send it for service.
I also noticed that if i leave phone on charger and OFF, red light lit for charging.
It can sit on charger for 24 hours but light does not change color to green (Full battery) but remains red.
I believe there is a problem either with battery or some component which is tightly connected to the usb socket/battery.
Will post results on monday/tuesday when i get my phone back.
Thanks everyone for input.
Jeremija

Same Problem
Just so you know i have EXACTLEY the same problem as you Jeremija... i have NO idea what is Causing it have you had any glory yet??
Kindest
Ben

Same problem as well
I just got my phone yesterday, and it had the same problem out of the box
it will not charge unless it's completely off, and it will not sync through a usb cable, when i connect it through USB it just keeps restarting, If anyone can come up with a solution short of returning my brand new phone back to the factory I would greatly appreciate it

USB charge & sync problem
What you have with your phones must be a hardware defect. I have the exact same problem with my Tytn II, but I know how it happened -- out of full stupidity. While at work, I connected it to a mini USB plug to charge, however to my surprise I found out that it was not 5v but 12v. I bought two external chargers and two extra batteries and I've been carrying around a pair of charged batteries since then. To be honest, because the phone notoriously drains the batteries very quickly having spare batteries is more practical than pluging it in and waiting for it to charge.

Mono Sound via USB adaptor

All,
Just flashed to Solace v3.1 (which I LOVE, btw). Getting an odd issue, hoping maybe someone else can point me in the right direction.
I have an adapter that plugs into the USB port (originally from my Titan) that allows me to plug in both USB power and a headset. From there, I have an adapter that converts to 3.5mm, and a wire which I then plug into the aux-in of my car stereo.
Previously, this set-up worked flawlessly. After flashing to Solace, however, I only get mono sound (right channel only).
I asked in the Solace thread also, but no one else seems to have this issue (or haven't noticed. Sorry for cross posting!). Hoping that someone might have seen this problem in general before, or have a place I might try looking for a possible solution. I searched the entire registry for things like "balance", "stereo", "mono"...even looked at every single entry for "usb" without finding much in the way of a fix. Missing entry perhaps?
Really appreciate anything anyone can do to help at this point!

Damaged mini usb port?
I had the same problem with my Tilt. Although it only had the stock 6.1 rom (fluff free), I'm guessing the pins on your port are misaligned or broken. You soon may discover that it won't sync with your computer and shortly thereafter will not charge anymore.