Database Develop

Wing Reset to Factory Issue

Have been reading all the forums and had used the info here to put a custom ROM on my T-Mobile Wing. Unfortunately my Wing is now suffering a hardware problem and has to go back for a warranty replacement. This could obviously be a problem if it has a non-standard ROM on it. Because of this, I went ahead and grabbed the RUU_Atlas_TMO_US_4[1].10.531.3_4.1.13.37_02.83.90_Ship.exe file via the threads and attempted to reflash my phone.
I am running the flash attempt from a physical Windows XP system. My phone is fully charged. I have an active partnership set up with the phone and active via ActiveSync. I start the flash process and the phone reboots into bootloader mode as expected. The flash process gets to 1% then the phone reboots into regular mode again and the RUU reports that the flash failed.
Am I missing something?
Update: apparently I was missing something. I had read the thread indicating the phone reboots at 1% and 30% (though mine only rebooted at 1%), but I assumed it would go back into the boot loader automatically which it didn't. On a hunch I tried forcing it into the boot loader and the RUU continued. Weird.

Have you HardSPLed your phone before? If you have, you have to bypass the SPL... Rumor goes, flashing the stock RUU WITH USPL will do this for you. I haven't tried it so I don't know if this will work or brick the device.

I had my phone picked up for warranty this very day. It was running Itje's latest ROM before the 6.1 update, but it totally died on my the other day. So now I'm hoping they won't mind too much about the hard-spl ing and the flashing and the overclocking *cough*
Good luck restoring your phone though. Maybe they won't care, I'm hoping for that

I basically took ivanmmj's advice and wrote a lil guide, I hope it gets sticky'd. http://forum.xda-developers.com/showthread.php?t=364543

DaMyth said:
I basically took ivanmmj's advice and wrote a lil guide, I hope it gets sticky'd. http://forum.xda-developers.com/showthread.php?t=364543
Click to expand...
Click to collapse
Glad to hear it worked. ^_^ I think that's the second account I hear of it working, so it must be something that DOES work.

Not to raise the dead but good thing I found this thread, worked or me too. Anyone know anything about the warranty replacements tmobile sends out? I'm assuming a refurbished model but anyone know the type o condition they are in?

The model that I got as a replacement, oh so long ago, has been working like a champ since I got it. It looked brand new, but then again, the original had problems not too long after I first got it, when the Wing was still a pretty new device.

Thats good to know, should only have to last me a month or two seeing how tmobile in their infinate wisdom lost the cell tower near my house a few months ago and contract is done on the 29th.... hello tilt!! (or touch pro )

dang my tytn 2 is soundless

I really had a bad day (past 2-3 days actually) my kaiser has lost sound, cant hear anything, no calls, no music, no system "bleeps", I did hard-reset, flashed diffrent rom, diffrent radio w/e
so its dead, well sound is...dead....
sux
but on the bright side, its a company phone
and since i need my phone, I got a new one.....company paid
got a touch cruise, great phone btw
wish my kaiser could have waited to fail untill diamond was out....
but, maybe someone have a bright idea on how to fix the sound?
cheers

Can't think of anything else; all the things i was going to suggest you have already tried maybe someone with a little more experience than me might be able to help.
Good luck though.

did someone flash their phone to another rom?

ChumleyEX said:
did someone flash their phone to another rom?
Click to expand...
Click to collapse
Did someone forget how to read?

he said he flashed his radio,,, wonder if it was just not a combatible radio
CUSTEL said:
Did someone forget how to read?
Click to expand...
Click to collapse

It may be a stupid question, but still ...
Did you installed SRS WOW HD?
I lost sound when I installed this program.
Uninstalled it, rebooted, everything back to normal.

ash057 said:
he said he flashed his radio,,, wonder if it was just not a combatible radio
Click to expand...
Click to collapse
errrm, no, I have had the radio for a long time, and I reflashed the stock rom with default radio to check..
I flashed the new radio AFTER I got the problem, I have used same radio for 4-5 months with no issues at all.

pinx said:
It may be a stupid question, but still ...
Did you installed SRS WOW HD?
I lost sound when I installed this program.
Uninstalled it, rebooted, everything back to normal.
Click to expand...
Click to collapse
No, if you read my post you would see that I have done hard-reset and flashed new rom (stock) after I started to have this problem, and I still have it

Sameproblem
Hi, I've got the same problem here.
I flash to NoThrills Dutch (WM6.1) about a month ago..
Everything worked fine.
No problems at all
At one moment (yesterday) my phone rang. I pressed the green butten. The call was accepted but no sound. I hungup. Called the person back, no sound.
After that happend all sound was lost (speaker, windows media, coreplayer, etc, etc)
Then I performed a softreset. sound was working again. I called someone. Everything was ok. Then I hungup. and the sound was gone again.
So I performed a Hard reset.
Sound was OK till I accepted a call.. and the problem started all over again.
Then I performed a Radio ROM flash. I've tried the following versions:
KAIS_Radinly_1.27.12.11_CustomRUU
KAIS_Radinly_1.64.08.21_CustomRUU < This was my default radio after nothrills update.
POLAR_Radinly_1.58.21.23_CustomRUU.
This didn't solve the problem.
Any suggestions?
Keep in mind that before the problem occured I didn't perform any (rom)updates nor have I installed any software lately.
I perform a softreset every 2 days normally.

CUSTEL said:
Did someone forget how to read?
Click to expand...
Click to collapse
You're killn me here

sjoukes said:
Hi, I've got the same problem here.
I flash to NoThrills Dutch (WM6.1) about a month ago..
Everything worked fine.
No problems at all
At one moment (yesterday) my phone rang. I pressed the green butten. The call was accepted but no sound. I hungup. Called the person back, no sound.
After that happend all sound was lost (speaker, windows media, coreplayer, etc, etc)
Then I performed a softreset. sound was working again. I called someone. Everything was ok. Then I hungup. and the sound was gone again.
So I performed a Hard reset.
Sound was OK till I accepted a call.. and the problem started all over again.
Then I performed a Radio ROM flash. I've tried the following versions:
KAIS_Radinly_1.27.12.11_CustomRUU
KAIS_Radinly_1.64.08.21_CustomRUU < This was my default radio after nothrills update.
POLAR_Radinly_1.58.21.23_CustomRUU.
This didn't solve the problem.
Any suggestions?
Keep in mind that before the problem occured I didn't perform any (rom)updates nor have I installed any software lately.
I perform a softreset every 2 days normally.
Click to expand...
Click to collapse
I also have the same problem and have been experiencing it on a number of rom/radio combinations. I have now flashed back to stock bootloader/rom/radio to see if it happens again - it did happen when I was just on stock rom/radion but using hard-spl.
There seems to be a few people now with this problem Unfortunately nobody of any particular knowledge to help fix it. Lots of people are making noises about incompatible radios but I know for a fact that I have been using compatible radios and still getting the problem. If it does it again now it will go back to HTC, but at a bit of a loss as to what is going on.

Yep, happened again.... hard resetting now again to see if happens on 'bare' device!

captainsensible2002 said:
I also have the same problem and have been experiencing it on a number of rom/radio combinations. I have now flashed back to stock bootloader/rom/radio to see if it happens again - it did happen when I was just on stock rom/radion but using hard-spl.
There seems to be a few people now with this problem Unfortunately nobody of any particular knowledge to help fix it. Lots of people are making noises about incompatible radios but I know for a fact that I have been using compatible radios and still getting the problem. If it does it again now it will go back to HTC, but at a bit of a loss as to what is going on.
Click to expand...
Click to collapse
Yesterday I've flashed the nothrills rom twice. First time no luck. the second time everything functioned OK...
I hope it will stay working this time. If not it's back to HTC with the phone..

I am having the same issue starting 2-3 weeks ago. I am also having trouble with all phone functionality in general. The SMS, Phone call, internet. They all work intermittently. Sometimes it work but most of time it doesn't work. Now I am so frustrated that I am planning to take the phone back to vodafone to see whether they can replace mine.

Who here has had the issue that is using MSVC or S2U2, or both?

Hey everyone, watch http://forum.xda-developers.com/showthread.php?t=392606
for a similar discussion.
I think it's going to end up being S2U2.
H

It happened to me on the ATT Death Beta and I do not use S2U2...
Reverted back to L26 V4 Vanilla and all is well again...

I've tried most every ROM available on XDA with most every radio in the last 6 weeks (I used the compatible ones). I even went back to AT&T 6.0 ROM/radio. No luck. Unfortunately I probably can't return it to HTC as I bought my Tilt on ebay and unlocked it to use with T-Mobile... I don't use S2U2 and actually have very vague idea what it is.

I am seeing this on my stock AT&T ROM and Radio, but I am hard spl'd. This also popped up on me about 2 - 3 weeks ago and I can't shake it no matter what ROM I try, even stock.
It seems today I am good but I am not running anything on here - no HTC Home, no MS VC, no S2U2.
I am going to put MS VC on first and go ahead through the weekend to see what makes me break.
Not good news that people WITHOUT S2U2 are seeing this exact problem. I was hoping that was it.
Just to confirm, we have users that:
1.) Do NOT use S2U2
2.) Do NOT use MS VC
3.) DO have the problem where the phone will suddenly stop making sounds. Calling people, they cannot hear you, you cannot hear them. Only a soft reset helps and only then for a short while.
Can someone confirm they meet all of these criteria? If not, do we have people that hit 2 out of 3?
H

1.) Do NOT use S2U2
2.) Do NOT use MS VC
3.) DO have the problem where the phone will suddenly stop making sounds. Calling people, they cannot hear you, you cannot hear them. Only a soft reset helps and only then for a short while.
1.) Check
2.) Check
3.) Check.... But the soft reset doesn't help...

Way, Way Too Many Reboots

Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!

We are going to need some more information to better assist you.
1) What Build are you using
2) Are you running Apps2SD
3) How much space do you have left on your internal storage?

Sure, thanks
Jf 1.5
Radio: 26I
No A2SD
31MB free
Nothing crazy.
I wipe every time I flash.
I've tried factory resetting too.
I try to keep the system clean.

he3 said:
Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!
Click to expand...
Click to collapse
Something like this happened to me about a month or more ago. It was everytime I try and use my phone when I was charging it, it would reboot. After a few days it would just do it at random. I just called tmobile and they just sent me a new one out.

the same thing is happening to me. my phone randomly crashes/reboots and i was starting to think it is the Haykuro build im using. is there any way to test the hardware? is there something like that in an app?

help
Are you using ahome or someting like that cause those programs cause problem with 1.5 uninstall all your theme apps if you have any

No, no themes.
Called t-mob, since I've had the device (sans insurance) less than a year, they are sending new hardware without a battery to replace mine. I decided to add insurance to the new hardware just incase. Thanks for the input! Glad I called!
Now to virginize the phone... heh

I have the same problem. There's a lot of this going around. It sure seems like a coincidence that it started with Cupcake for most all of us.

This has been something that has been happening since the RC33 load it...

Now I got the stupid random reboot problem. This is a warranty replacement and my first one never did this. I guess I gotta get another warranty replacement. Anyone find a definitive cause for this yet?

almost 100% sure you have a hardware problem

savethechicken said:
This has been something that has been happening since the RC33 load it...
Click to expand...
Click to collapse
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol

rikupw said:
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol
Click to expand...
Click to collapse
RC33 was the OTA was in March I believe maybe Feb. This didn't happen as much on RC30 and then RC33 came out and this started to happened more often. Obviously it is not the ROM doing it as not everyone has the problem but something seemed to trigger it on some devices.

alapapa said:
almost 100% sure you have a hardware problem
Click to expand...
Click to collapse
Going to have to agree. This is starting to seem like a Hardware problem, considering all the feedback we are being given.

I have the same exact problem.
It's definitely a hardware issue.
I was thinking it was because my extended battery pack is a little loose or some loose wiring. It happens when the phone is bumped a little. Like putting it on a table too roughly or flipping the screen up too quickly or it shaking in my pocket. Probably going to replace it.

I have this same problem...i had it originally with RC33 then it went away with the cupcake update and I recently root and install cynogen's build and its back to screw up my day
i don't think its a hardware thing ...at least in my case doesn't make sense to be gone for a month and then come right back after rooting

I also experience random reboot issue. Usually when the phone hang first then next thing you know, it is rebooting. Sometimes the phone will be just sitting there and it will reboot by itself. I always thought it is the ROM issue, never suspect hardware. I am running an old version of Dudes v1.3a build.

For me too
I am getting too many reboots too, just got a replacement phones(previous one did this too), same with this phone, first i thought it was Hardware but now it think its the roms. On hero it rebooted 3 times while booting the first time, on cyanogen it rebooted in a couple of hours, just dont know what the problem is, maybe abusing the phone

I got a replacement phone and still have reboots issue on it when booting, playing music etc.

charnsingh_online said:
I got a replacement phone and still have reboots issue on it when booting, playing music etc.
Click to expand...
Click to collapse
Makes me wonder on the apps your using in the background or settings you have up, or even the ROM. Do you have any extra info whats up before it reboots? Does it choke out due to low memory maybe?

[Q] Does your HD7 freeze as much as mine?

I just got mine, even flashed the ROM for mine (T Mobile) and this phone freezes almost literally every 5 minutes and programs freeze a lot and won't allow me to open any other programs and I'm just curious if this is common with other people? I cannot use this phone at all for daily use unless I ONLY use it for texting and not open or use any other programs .

why did you flash it? :S

Mine actually works really nicely, and after changing my polling to 30 minutes instead of as items arrive, i get a completely full day of hard use out of mine...why did you flash it?

Moved to General

Well if you flashed anything theres your answer

You can flash HD 7 ??? never knew it lol what did you flash it with...
I do get a bit of lag now and then if i open too many programs, but not that bad
must say MS has done a good job of winmo 7 hope the updates come soon though

What ROM? How did you flash? Where did you buy the device.
This is the FIRST device I am using with MS OS on it, that actually did not freeze on me at all. The WP7 on my HD7 is fluid, fast and stable. Not a single freeze or hangup. Of course if you are talking about loading of apps like Twitter and Facebook, well, they take time to update and thats an App issue. Not th OS issue.
I think there is something seriously wrong with your device or what you have done with it. Better call up the customer care and get a replacement.

Not even one freeze in 8 days

I flashed the official TMOUS ROM that's been posted in these forums, and nah I mean it way freezes like every 5 minutes... guess I'm the only one with the problem then ? Even factory resetting it still freezes then reboots like every 5-10 minutes... man this sucks, and the phone is so fluid though...
I do mean it freezes/reboots A LOT!
Is there any way I can get a replacement even though I bought it off a friend? (practically straight up brand new) Like lie or something to T-Mobile and say I got it off some smaller T-Mobile dealer? The phone is scratchless and scuff free.
Or any suggestions?

Is it possible that it's a hardware issue? I don't think it could be though...?

buru898 said:
I flashed the official TMOUS ROM that's been posted in these forums, and nah I mean it way freezes like every 5 minutes... guess I'm the only one with the problem then ? Even factory resetting it still freezes then reboots like every 5-10 minutes... man this sucks, and the phone is so fluid though...
I do mean it freezes/reboots A LOT!
Is there any way I can get a replacement even though I bought it off a friend? (practically straight up brand new) Like lie or something to T-Mobile and say I got it off some smaller T-Mobile dealer? The phone is scratchless and scuff free.
Or any suggestions?
Click to expand...
Click to collapse
T-Mobile has a 14 day return policy, and if your friend purchased it on contract (new line, or as a upgrade), then only he can return it as he will be asked for proper ID in order to identify himself as an authorized person the account.
If he bought it outright (full price) and gave you the receipt, you should be able to go back to the same store and return it and get a new.
Either way, I'd say return it and get a new one. And however you flashed it, don't. Its perfect out of the box. Not once has the phone froze on me.

Blah guess I just got bad luck , it seems to freeze 90% of the time whenever I start up the HTC Hub and am in it or go to the main screen. But thanks everyone for your input .

you still haven't answered what rom you flashed.
Also, maybe your friend knew it was defective and hosed you.

nrfitchett4 said:
you still haven't answered what rom you flashed.
Also, maybe your friend knew it was defective and hosed you.
Click to expand...
Click to collapse
he did actually answered on post #9
anyway, does anyone experienced a lockup when using the alarm when the alarm sets off but left alone for a long time? cause i tried using this phone as an alarm but could never wake me up even on full blast volume. so it is left there for hours .. then when i do eventually wake up .. i see the snooze and dismiss buttons up front and when i tried pressing any of the buttons ..the phone doesn't respond.. so i restart the phone and its back to normal.

Ah yeah guess I did get scammed blah. Oh well, **** happens... the one time I did use the alarm it worked for me and woke me up.
But I seriously wonder why it's all super messed up?
Could it be a hardware problem?
Hmm and right when it freezes it automatically enters airplane mode... then stays frozen until I take out the battery.
EDIT: Actually it seems like the HTC Hub makes it freeze 90% of the time and makes other apps not pop up or nothing. Bah! Would like an update (when HTC/Microsoft releases one) fix this problem?

Please, can you tell us, HOW excatly you've flashed a new ROM , because I thought it was actually impossible before someone find a kind of HSPL or something like that for WP7 ????

tenzin said:
Please, can you tell us, HOW excatly you've flashed a new ROM , because I thought it was actually impossible before someone find a kind of HSPL or something like that for WP7 ????
Click to expand...
Click to collapse
see developers section...
http://forum.xda-developers.com/forumdisplay.php?f=783
I flashed mine because of reboot issues too. Mine would reboot and not only that it would hard reset ! After the flash the phone works like a charm. No freezing, no reboots, no hard resets.
Be sure to choose the right one. I don't believe these are upgrades in anyway, just a fresh ROM to install to start from the beginning.

mine hung at the white splash screen / boot screen, so i hard reset (dialled into my memory from HD1 days!) and it was fine. Took the SIM card out later to put into HD1 to write down things to manually move across (cheers MS for no easy option to migrate*), put it back in, frozen again.
Hard reset: still frozen. Doesn't seem like anything i can do - phone seems bricked. Will have to take back - can't find anything on forums. LAME!!!
*option to migrate / set your own ringtones / use swype / send texts, etc, will be available from 2011

OP, have you called htc and reported the problem. It might take them a couple weeks, but they will warranty it for you since you can't take it to t-mobile.
It has to be hardware if it did it before and after flashing.
call htc @ 888-356-2375 (for USA HTC)

If you have an SDCARD in the phone it could be the problem, remove it.

No network and "com.htc.htcdialer is not responding."

Hello!
I had purple tint on my old HTC One, so I sent it for repairs under warranty and I got a completely new unit. It was working for a day, but today it couldn't connect to the network. At first I thought it was a HW issue, but I realized that Dialer was crashing with a message: "com.htc.htcdialer is not responding.". That made me think it was a software problem, so I tried doing a factory reset in HBOOT, but now htcdialer is still crashing, and I can't even go through initial setup, it just keeps rebooting when I try to unlock it for the first time. Is there any other way to flash a ROM, without being able to boot the phone?
Everything is completely stock, bootloader is locked and phone is not rooted. I updated it to the latest available version, 4.4.2 with Sense 5.5, I'm unsure what version it exactly is. I would like to keep it stock for at least a couple of days in case there is a hardware failure and I have to send it back to service, but I can do anything if it's necessary.
Thank you very much.
HBOOT image, if it is of any help: http://i.imgur.com/3XKC6Br.jpg?1

Since its completely stock and you just got the phone, I wouldnt bother going through and installing a custom rom, its too much of a hassle and if it ends up being a hardware problem its an even bigger issue.
I'd contact HTC again and see if they can do anything about it, or just send it back again under warranty. Flashing a custom rom in your situation isnt worth it imo.

Bhavpreet said:
Since its completely stock and you just got the phone, I wouldnt bother going through and installing a custom rom, its too much of a hassle and if it ends up being a hardware problem its an even bigger issue.
I'd contact HTC again and see if they can do anything about it, or just send it back again under warranty. Flashing a custom rom in your situation isnt worth it imo.
Click to expand...
Click to collapse
That's exactly what I've been thinking.
I was actually able to get it to go through initial setup between reboots and I was able to install a RUU, a the same thing is happening again, so I'm pretty sure it's HW related. And it still isn't getting any signal. It's a bit of a problem because I have to bring it to a store 150km away, but I'll have to do it :crying:

[email protected] said:
That's exactly what I've been thinking.
I was actually able to get it to go through initial setup between reboots and I was able to install a RUU, a the same thing is happening again, so I'm pretty sure it's HW related. It's a bit of a problem because I have to bring it to a store 150km away, but I'll have to do it :crying:
Click to expand...
Click to collapse
Ahh that sucks. Call them and make some excuse about how you cant come to the store and see if you can ship it to them.