Related
Hi,
I've just got my Tytn II and bought seperately a T-Mobile UK SIM to use it with. When I switch the unit on I get a warning message saying "Smartchip not provisioned MM#2". I can't then connect to the network- I just the "no service" message.
The phone detects all the available networks fine, and I swapped in an O2 SIM from my old universal, and it worked immediately- so the Kaiser is working fine.
I tried Googling the error without success, so you guys are pretty much my last resort... I see from this forum that some people seem to have it working on T-Mobile UK.
I hope it's something really stupid that I'm not doing! Does anyone have any ideas on this?
I've been reading these forums for a few years now, but this is my first actual post. I know if anyone can help, you guys can
Tim
I have my TyTN II working on T-Mobile fine. I just put the SIM card in and it worked.
Maybe you have an old SIM which is not fully compatible. How old is the SIM.
It's a brand new SIM, only arrived on Friday.
I'm waiting for another unlocked phone to try the SIM on to see if it is defective. THanks for the reassurance that yours is working- it gives me some hope!
So may be T-Mobile's reasons for delaying the Vario III were actually true!!!
Mine's working fine
Old SIM as well, around 18 months old!
I can also say that my T-Mobile sim is working fine and this is about 14months old, just put it in and installed my T-Mob 3g/mms setting myself and all is well.
Can browse the web receive push email and send mms no problem at all.
must be the new sim, try activating the sim on another phone first if it has not been activated yet, and then once activated and working, put it back in the kaiser. does seem very strange though.
Same here, auto-configure settings working perfectly!
Although it seems to have setup a separate connection for Picture messaging... has yours done that?! Can i just delete that and tell it to use the normal 3G connection? :S
Try T-Mob support
Either take it back to the shop or contact them via the website, I've found them quite responsive on the few occasions I've used them.
Gordon
I found this on Expansys.nl site:
Real good phone, ... but nothings perfect
bij Anonymous - maandag 10 september 2007
Its the best ppc i've had, but not flawless like everyone loves to say. 1. The slider is implemented backwards. No, this is not just something trivial because the rotate screen button and the camera both rotate the screen wrong. Also its not convenient for right-handed people. 2. The stylus should drop in at the top, not the bottom. 3. There is no hardware control for the volume. 4. You have to buy an adapter to use regular headphones. 5. Google maps keeps losing the gps signal (although tomtom works fine). Also t-mobile can't take advantage of this phones 3g capabilities which is unfortunate. Every other review is going to say this phone is the greatest invention since god, but I just wanted to point out its not perfect. That said, I am still happy with my purchase and would recommend it.
PLease note the text in Red, what might that mean ??
Maybe it was referring to US T-Mobile, since it is supposed to use 1700 when the 3G is going live?
I haven't seen a lack of 3g mentioned for T-Mobile UK, but may be the Netherlands are different. My problem is more that I can't even get it to connetct to the network... I'm going to try the SIM in a different phone tonight and see if it's broken.
Churchill,
That is not true!
I use T-Mobile NL and subscribed to "Pocket Internet Totaal Plus" :
- Max 192 Kbit/sec download
- Max 32 Kbit/sec upload (if I am not mistaken)
- 19.95 euro / month
- Unlimited usage
My SIM card is very old, I have been using it since few years ago.
The T-Mobile NL 3G is working just fine.
I got the "3G" icon all the time and managed to test the connection with dslreports.com and got 144 Kbit/sec.
Yesterday I tested the internet connection sharing, so I connected the Kaiser to the internet and plugged it to the laptop.
It worked fine! The speed was constant 30 KBytes/sec (tested by downloading big file).
So, I confirmed you that T-Mobile NL is working fine.
PS: One thing that still puzzled me, why dont I get HSDPA (3.5G) connection??? The "H" icon. I tought that T-Mobile has HSDPA already.
Maybe if I subscribed to "Internet Totaal Plus" (1.8 Mbit/sec, 69.95 euro / month) I will get HSDPA ... but, it is toooooo expensive!
Churchill said:
I found this on Expansys.nl site:
Real good phone, ... but nothings perfect
bij Anonymous - maandag 10 september 2007
Its the best ppc i've had, but not flawless like everyone loves to say. 1. The slider is implemented backwards. No, this is not just something trivial because the rotate screen button and the camera both rotate the screen wrong. Also its not convenient for right-handed people. 2. The stylus should drop in at the top, not the bottom. 3. There is no hardware control for the volume. 4. You have to buy an adapter to use regular headphones. 5. Google maps keeps losing the gps signal (although tomtom works fine). Also t-mobile can't take advantage of this phones 3g capabilities which is unfortunate. Every other review is going to say this phone is the greatest invention since god, but I just wanted to point out its not perfect. That said, I am still happy with my purchase and would recommend it.
PLease note the text in Red, what might that mean ??
Click to expand...
Click to collapse
Gogol, thatnx for the reasurance.. I am right now on the Pocket internet Totaal woth 64kbps and once I prolong I want to take the Plus version for 19,95 since the first year is half the price.
I beleive that H icon shows only if you go to HSDPA speeds. I was able to reach those speeds of up to 1Mbps on my current subscription (pocket internet Totaal) because there was a whole in the ssytem by T-Mobile. If you get the Pocket Internet Totaal in T-Mobile shop (mind you onlyu t-mobile shop) you were able to just surf in HSDPA. That lasted about 10 months for me after which they capped the connection to 64 Kbps so I am a real unhappy man right now, so Once the Keiser is availbale by my reseller I am going to take the Plus version for 19,50 a month.....
Gogol,
Are you Dutch??
Original Issue fixed
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Churcill, No I am not Dutch. But I live and work here in the Netherlands for couple of years already. Love the country
I can understand Dutch pretty much, but no speak
And you?
Churchill said:
Gogol,
Are you Dutch??
Click to expand...
Click to collapse
tim456 said:
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Click to expand...
Click to collapse
T-Mobile UK allows HSDPA although dependent on what handset you signed up for with them you may not have it enabled on your account. For example if you bought say a Vario II from them then this is now enabled by default on the account. You may need to speak to 150 to get it enabled.
gogol said:
Churcill, No I am not Dutch. But I live and work here in the Netherlands for couple of years already. Love the country
I can understand Dutch pretty much, but no speak
And you?
Click to expand...
Click to collapse
I am living here since 2002 (my Wife is Dutch) I love the place.. The reason I asked is because of your screen name. Gogol was a famous Russian Writer who's works we had to learn in School (I grew up in the former Soviet Union) so that is why I am asking what nationality you are..
tim456 said:
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Click to expand...
Click to collapse
I am using Vario II on T-Mobile UK, it DOES have HSDPA, I got the H icon. You need to ask them to activate the HSDPA service for you if they haven't done so.
Ah, I see .. no I am not Russian Gogol was picked out of nowhere
The Pocket Internet Totaal Plus (PITP) is quite nice, although the network latency is still pretty much high. Sometimes lagging for several seconds
T-Mobile NL is still the cheapest 3G provider, right? I havent checked around yet (will do after this).
Churchill said:
I am living here since 2002 (my Wife is Dutch) I love the place.. The reason I asked is because of your screen name. Gogol was a famous Russian Writer who's works we had to learn in School (I grew up in the former Soviet Union) so that is why I am asking what nationality you are..
Click to expand...
Click to collapse
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.
I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse
mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse
i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse
i can confirm that this didn't work for me either. :-(
worth a try though ...
I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.
well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!
Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse
which ROM versions are experiencing this problem?
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse
I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.
incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.
Hi guys,
Yesterday morning, I went to use my Kaiser to find that it said there was no service. I had left it on through the night, and had not made any changes to it in months. I restarted it, hard-reset it, and even a little while ago reflashed it to Dutty's newest Diamond rom (w/ 1.65.16.25 radio).
All the results are the same, it never picks up any network. I know the SIM card is fine because I tried it in my old phone.. no problems. I am on AT&T, I'd appreciate any advice.
What area do you live in? bad storms recently?
i work 5 miles from DC, I have service with all 4 major carriers here.. all of them have been in & out over the last week since that big storm..
T-Mobile was out for 2-3 hours this morning in my area... AT&T was down for a few hours last week...
I don't generally use verizon, but my buddy told me they reported signal but couldn't do any calls.. same thing AT&T did at times..
Cell towers aren't perfect, storms still screw em up.. and they aren't terribly redundant in most areas
smithy^ said:
All the results are the same, it never picks up any network. I know the SIM card is fine because I tried it in my old phone.. no problems. I am on AT&T, I'd appreciate any advice.
Click to expand...
Click to collapse
What model is your old phone? It is possible that an issue has developed with your TyTn II with certain GSM bands. For example, AT&T uses the 850/1900 bands primarily in the Philadelphia area. If a hardware issue with my radio prevented communication over the 850 band, then I would have issues getting/holding a signal.
Have you tried turning off 3G and seeing if you can get a signal using good ol' Edge? I would also try flashing a new radio. The NIKI radio listed in my signature is compatible with Dutty's latest ROM (I'm running it also), so give that one a try.
Will the Kaiser work with Verizon ???
Same thing happened on mine this weekend. I had error reporting turnied on and it came up with an error about "device.exe".
Only way round it I found was to do a hard reset and re-install/resync. I've reloaded all my software with the exception of 1 program which possibly caused the problem - WisBar Advance. I've downloaded the latest version for WM6 as I was running an old 2003 version - hopefully get it installed later today.
A few weeks ago, I bought an unlocked O2 XDA Stellar (Kaiser) from a work colleague. I put my 3UK sim in and had everything working well, but the next day when I turned on the phone, it wouldn't connect unless I forced it to use GSM mode.
The guy I bought it from put his O2 sim in and had the same problem, so he took it back to O2 under warranty. A week later it came back "fixed". It would appear to connect using 3G but it was impossible to make or receive calls unless it was forced into GSM mode, so it went back to O2 again.
Yesterday, I got a replacement unit from O2 and it worked perfectly with my 3UK sim.
Unfortunately, this morning it is back to only working if locked into GSM mode again.
I have heard of problems with Kaisers when they have been roaming (3UK roams onto Orange if the 3G signal is too weak), but I can't really imagine the phone isn't compatible with 3UK since they sell these as well!
As my work colleague is now on holiday for 2 weeks (so it can't be taken back for 2 weeks), does anybody have any ideas, or has anybody else experienced this problem?
Thanks
BTW, it's still running the stock O2 ROM
ditch the stock o2 rom flash it that fixed mine when i got an orange tytn2 im also on 3 but pandg. dont mean it will work work for you but hey worth a try?
The first time I had this problem, I flashed one of Dutty's ROMs but it didn't cure the problem. It just meant I had to reflash the original and Soft SPL etc. before it went back to O2.
Thanks anyway.
I've got a HTC branded Kaiser and I've had nothing but trouble trying to find a suitable radio ROM. The stock HTC ROM was just plain lousy on Orange & O2 (I have both SIM cards) whereas my old Nokia & Ericsson work perfectly well. I mean SO lousy that I more often don't have any signal at all most of the time, regardless of location. I've lost count of the number of ROMS that I've tried trying to find that "perfect" one. Now I'm convinced that it doesn't exist and because of this, the Kaiser and HTC themselves are sh1t!!
I had one ROM (forget which one) where the Orange signal would go from full to nothing on about a 3min cycle.... off, on, off, on etc eventhough the phone was in the same location.
I know this doesn't really help you, but at least you know you are not alone. Good luck finding that Holy Grail of a ROM. If you do, let me know!
Thanks, but it went from working really well yesterday to not working at all on 3G today.
I haven't made any changes since it worked.
If I enable 3G, it connects but shows the carrier as "3G 3" instead of just "3" and also shows the triangle roaming symbol (which it always shows when connected in GSM mode, but not normally when using 3G.
I'm not convinced that it's a ROM, or radio ROM related issue, but I can't believe that both Kaisers have developed the same problem, and both within 24 hours of using them on 3UK!
I may have to try and get it replaced again and sell it on though I would be very sad to see it go.
stooby said:
Thanks, but it went from working really well yesterday to not working at all on 3G today.
I haven't made any changes since it worked.
If I enable 3G, it connects but shows the carrier as "3G 3" instead of just "3" and also shows the triangle roaming symbol (which it always shows when connected in GSM mode, but not normally when using 3G.
I'm not convinced that it's a ROM, or radio ROM related issue, but I can't believe that both Kaisers have developed the same problem, and both within 24 hours of using them on 3UK!
I may have to try and get it replaced again and sell it on though I would be very sad to see it go.
Click to expand...
Click to collapse
I've had the same problem, i was wondering what that triangle ment, yesterday i started getting the Roaming notification, 3 is expensive enough without roaming charges!
I'm wating to get an 02 sim card anyway but im hoping i havnt screwed up my phone the GPRS icon still shows.
It appears to me that your "3" network is just too weak, therefore the device selects automatically the next available stronger network. Try setting your device on MANUAL NETWORK SELECTION and select the 3 Network.
http://www.modaco.com/content/kaiser-kaiser-modaco-com/275040/3-network/
Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.