Related
:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
Post deleted, as I managed to synchronize PDA finally. After several attempts to format the storage and registry, it worked out fine.
use ActiveSync 4.5 for the synchronisation if you have upgraded your edevice to WM6.
I added one appointment to my calendar today (a repeating event). Now, ActiveSync hangs on "processing" for this app only. If I deselect Calendar in my phone's ActiveSync program, everything else syncs just fine.
I tried deleting that appointment to no avail (it did make it over to Outlook on the PC, so I deleted it there too). I even did a hard reset and restored from a sprite backup I had from earlier: same thing.
I found that I had this same problem when I switched over from PalmOS to WM6, so I purged my last few years of old appointments and was eventually successful. I do sync on two PC's (I won't be at my office PC until tomorrow, so I can't say what will happen there).
Any suggestions?
ActiveSync and Calendar
I'm having the same problem. WM 6.0 and 6.1 would sync fine, but now I'm using jjblaster3's build 28005 (full) 6.5 ROM, I'm getting this infinite 'processing'.
I've reflashed, re-installed ActiveSync, even checked my firewall though I knew it was fine. I had imported all my Facebook friends' birthdays into Outlook (i.e. lots of recurring appts). I have since removed them in Outlook, and still getting the same issue...
tinderbox said:
I'm having the same problem. WM 6.0 and 6.1 would sync fine, but now I'm using jjblaster3's build 28005 (full) 6.5 ROM, I'm getting this infinite 'processing'.
I've reflashed, re-installed ActiveSync, even checked my firewall though I knew it was fine. I had imported all my Facebook friends' birthdays into Outlook (i.e. lots of recurring appts). I have since removed them in Outlook, and still getting the same issue...
Click to expand...
Click to collapse
Did the "Enable Faster Synchronization" box in the USB to PC configuration get rechecked (it should be unchecked) when you reflashed?
Don't know if this is of any use.....I also have seen this happen numerous times that Active Sync gets jammed and won't download/sync properly.
I usually Press and Hold on the server icon (Menu - Options) and when the menu pops up I select Remove. Close A/S and reopen, tap on configure server and reset ActiveSync up again.
Sorry if this is different to your set up. This is what I have to do if A/S jams. Regards.
Hi, there,
Since i upgraded from t-mobile's original WM6.0 to WM6.1, my ActiveSync 4.5.0 (build 5096, Date Published: 2/13/2007) can no longer sync properly with a second PC for Outlook PIM (contacts and calendar), and gives the error message "ActiveSync encountered a problem on the desktop. Support code: 86000107). It has no problem with the first PC (whichever is sync'ed first), only when sync'ing with the second one.
i'm also sync'ing with an exchange server on both PCs, and no problem there. i've also tried to set up the exchange sync on the phone (as well as on each of the PCs initially), the local PIM sync problem still persists.
I've tried all versions of Dutty's 6.1 ROM and many radios. I'm currently on Dutty's 19199 Lite and NIKI Radio's 1.58.16.27 (seems to be the best combination for me, TomTom nearly as good as WM6.0 + good phone reception, although a bit power hungry and adding speed camera warning to the map noticeably slows TomTom 6.032 build 8351).
i suspect that this is not a problem to do with the cooked ROM or radio, but something to do with Microsoft - perhaps compatibility between WM6.1 and ActiveSync 4.5 that is not fully tested yet?
Is there anyone who has encountered a similar problem? I've tried all search, but no luck.
any fix would be appreciated.
Do you try other WM6.1 cooked ROM(s) from Schaps, Sleuth, Alex, Kyphur and many more?
i tried Schaps, Sleuth, Alex before, as well as Vodafone's original (cannot remember though if this one was OK)
I've just flashed Dutty's WM6.1 Lite (released on Mar 08) few minutes ago and I did have the same error 86000107. It can be synced with either the 1st or the 2nd PC w/o error but not both. Whenever I fix the one then I have a trouble on the other.
I just did a quick search for error 86000107 and a few people solve the problem by doing this:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
The problem appears to recur when tasks are selected for syncing. I haven't had this problem myself but have had something similar with syncing notes which I've resolved in a similar manner.
Hope this helps.
ach2, clever that, search for the error code! i tried search for all sync probs...
anyhow, i do not sync Tasks, nor Notes. I believe i tried what was suggested above before, in desperation.
shall try again tonight on the home machine. cheers.
You can this:
1 Changed registry HKLM/System/Version from .dutty to .4.0.2
2 renamed Device Name
3 deleted partnerships in PC and PPC (I had 2 of them, do not know how I got 2nd one)
Click to expand...
Click to collapse
Credit taiseer999
There are also a lot of discussion on the Artemis Forum re this.
Thanks
Dave
cheers, Dave. did try all sorts of deleting partnerships (inc renaming device name), but shall try the registry tweak tonight...
why .4.0.2 though? hec, well, if that works, then it works and is worth a try.
shall report back.
4yunweb said:
cheers, Dave. did try all sorts of deleting partnerships (inc renaming device name), but shall try the registry tweak tonight...
why .4.0.2 though? hec, well, if that works, then it works and is worth a try.
shall report back.
Click to expand...
Click to collapse
Not my fix mate.
Have to ask taiseer.
Dave
I fixed it by opening new PST file and importing the old one. If it'll not help try to sync under brand new profile in Windows. This helped me...
How I resolved the 86000107 code error
I had this problem also, it occurred with all 6.1 ROMs I tried, did not occur when I went back to 6.0 ROMs. But I was able to fix it in 6.1 ROMs by opening a new .pst file on the second computer and then syncing the files with this new .pst file. I can now go back and forth between the two computers without problem and the error does not recur. I have not tried to reload the old .pst file or its backup from computer 2.
BTW the fix mentioned where you uncheck different information types, sync and then recheck them and sync did not work for me after the first successful sync.
Hope this helps!
sadkosk/safe as milk:
cheers. shall try.
have to admit that i also sync the .pst files at the 2 locations, using Briefcase.
I'm using last Ranju ROM. And this method helped me.
Code:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
Interesting...
Code:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
Very interesting! I believe i did this before, but now I've re-investigated again. Still not fully working for me, but this works if i sync two, not all three, of the following:
1. push email sync with exchange server (PDA overwrites server if conflict)
2. contacts sync with home PC (PC overwrites PDA if conflict)
3. calendar sync with home PC (PC overwrites PDA if conflict).
NOW EVEN MORE INTERESTING!
------------------------------
Do #1 and 3 first, then no problem adding #2!!! All other combinations will cause a problem how can one explain that?!
Now the only ultimate test left is to see if this still works at work tomorrow...
Sometimes this occurs due to a bad or corrupt item in the calendar, email or other outlook item.
Sometimes it helps to export the whole PIm (Calendar, EMail, Tasks, notes, contacts, etc) and re-import them and sometimes you need to run the outlook repair pst file utility. I know a lot of people will not believe this, but it truly works if you are having sync issues.
If you are using only Exchange sync, you may have to export your data into a PST File.
Inbox Repair tool
If you can't open your Personal Folders file (.pst) or your Offline Folder file (.ost), or you suspect that your .pst or .ost data file is corrupted, you can use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool scans only the .pst or .ost file, not your mailbox on the server running Microsoft Exchange. The tool determines whether the file structure is intact. If it is not intact, the Inbox Repair tool resets your file structure and rebuilds the headers.
The Inbox Repair tool works on both the Microsoft Outlook 97-2002 Personal Folders File (.pst) and the Office Outlook Personal Folders File (.pst) data files in Microsoft Office Outlook 2003 and Microsoft Office Outlook 2007.
Scanpst.exe is installed when you install Outlook. It is located at:
drive:\Program Files\Microsoft Office\OFFICE12.
Repair errors by using Scanpst.exe
Exit Outlook if it is running.
Double-click Scanpst.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.
In the Enter the name of the file you want to scan box, enter the name of the .pst or .ost file that you want to check, or click Browse to search for the file.
To specify the scan log options, click Options, and then click the option that you want.
Click Start.
If errors are found after the scan is complete, you will be prompted to start the repair process to fix the errors.
A backup file is created during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to look for the file that you want to use.
Click Repair.
Start Outlook by using the profile that contains the .pst file that you tried to repair.
On the Go menu, click Folder List. In the Folder List, you may see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt .pst file. The Lost and Found folder contains the folders and items recovered by the Inbox Repair tool. Items that are missing from the Lost and Found folder cannot be repaired.
If you see a Recovered Personal Folders folder, you can create a new .pst file, and drag the items in the Lost and Found folder into the new .pst file. When you have finished moving all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder, from your profile.
Notes
If you are able to open the original .pst file, you may be able to recover additional items from your damaged .pst file. By default, the Inbox Repair tool creates a file called file name.bak, which is a copy of the original .pst file with a different extension. The .bak file is located in the same folder as your original .pst file. You may be able to recover items from the .bak file that the Inbox Repair tool could not recover. Make a copy of the .bak file, and give the file a new name with a .pst extension, such as bak.pst. Import the bak.pst file, and then move any additional recovered items to the new .pst file that you created.
A copy of the log file is written to the same location as the .pst file.
I think is wm6.1 not fully compatible on now WMDC or AS.
Try many wm6.1 here.
Similar problem on Vista WMDC, after u sync with 2nd computer, than sync back on 1st computer, it say error on sync.
After I del 2 partnership on both computer, no any problem on both PC sync independently.
eagle 1:
i suspect what you said is correct.
i think i've sorted the problem by re-building a new .pst. when i ran the scan, no problem was found on this newly built pst, but when i ran it on the old one, it reported that there were some minor errors found.
so i guess either the scan or a new build will correct the sync problem. what left now is to test it syncing on my office PC tomorrow.
many thanks for the tip.
sadly, i have to say, none of the above work for me after back and forth a few times (home->office->home).
guess it's something to do with my old outlook (2002)?
Sadly that you waste your time trying to fix this. I posted the result on post #4.
BTW, nothing wrong w/ Outlook 2002, either. I could duplicated your issue while running 2003 and 2007.
Nghiem said:
Sadly that you waste your time trying to fix this. I posted the result on post #4.
BTW, nothing wrong w/ Outlook 2002, either. I could duplicated your issue while running 2003 and 2007.
Click to expand...
Click to collapse
so you're going to live with it, then.........
All of the sudden I am having problems sync'ing my phone with Outlook 2007. New contacts and calendars that I have added to Outlook will not sync to my phone. I thought that I had read somewhere that you could clear a setting in the Tilt to make this work but I can't find it anywhere now.
Anyone have any suggestions.
Tilt
Outlook 2007
Vista
Thanks!
Anybody have any ideas?
we started experiencing this too.
At first, it was just one person and then another. I noticed this morning I had the same issue.
Appointments created on my desktop machine do not sync to my phone. However, appointments created on my device will sync to my desktop.
I have been unable to resolve the issue so far.
I think I may try going back to outlook 2003 and see if this issue resolves.
I have had similar problems under XP in the past, where any appointment with a note attached would not sync, also any contact with a photo would not sync.
If you type the following (or cut and paste) into the 'run' window it may help or may not in your case - it certainly sorted my problem out
Regsvr32.exe %Windir%\System32\Ole32.dll
If it doesn't help - as it is a slightly different problem fix, then I am sorry I have no other ideas.
You could also try this site which is where the above fix came from originally:
http://forums.pocketpcfaq.com/viewforum.php?f=63
NOTE that I am talking about XP so not sure if the fix is suitable to try on Vista
AeronK said:
I have had similar problems under XP ...snip
Click to expand...
Click to collapse
I am only posting this so that you know that it does and can work - I have (at least so far) using the ROM in my sig - and Office 2007 on an XP Pro machine had no problems synching. I sync messages, contacts, calendar tasks notes and favorites.
FYI,
Bill
I have some variables I did not mention before such as groupwise and Vista OS, not to mention what we are changing in the server background.
Here is the 'shotgun' approach I used:
I noticed today my calendar was not syncing.
Appointments added on my PC would not sync to my device.
Appointments added on my device would sync to my PC.
(POSSIBLE PROBLEM #1)
I uninstalled Office 2007, rebooted and installed Office 2003 and the GroupWise connector.
The installation detected an install of GroupWise and asked to remove it…..I said yes.
(POSSIBLE PROBLEM #2)
During that process another message indicated that it was configured to use an ‘OFFLINE’ mailbox (It was configured to use ONLINE mailbox) did I want to delete the box. I said yes.
I launched Outllook 2003 and all was good.
(POSSIBLE PROBLEM #3)
Connected my device and WMDC launched and I got an error indicating a memory read write error cancel or proceed. I told it to proceed and the sync started but never progressed or completed.
I deleted the partnership between my device and computer. It warned that all contacts and mail and appointments synced with only that device would be removed. I said ok.
Connected my device and it removed the partnership and items described above.
I created a new partnership and it synced and everything worked.