Hi All
I need help with tmobile wing. I've had the device for a few months now and its been great except the program memory part...anyways. A couple of days back I noticed that even though GPRS / EDGE is connected it wont let me browse the internet. I thought it could have been something wrong with cookies since it wasnt working through WI-FI either. So after I deleted the cookies and all "History" and "Temporary IE", it started working fine on WI-FI but still no good on EDGE. I get this message after trying to access a site:
"Error 502 - Bad Request"
"The server could not resolve your request for uri: /".
I'm only guessing here since I'm not an expert on this matter but, prior to the WING, I had a Palm Treo, and the Tmobile Data connection worked fine until one day it stoped, and all I had to do was change my sim card. So is there a chance my sim might be damaged? thnx in advance
Related
Subject says it all.
AS works (usually) for a while after reset, but then it just hangs saying "Synchronising" but gets nowhere.
Sometimes killing and restarting AS works, but usually I have to reset the damn thing.
Anyone else having this problem/found a solution? Not sure I'll get any sense from Orange (in fact, I am sure I'll get sod-all sense from them!)
Ferg.
P.S. Got HTC Home, iMate WMP Today, Live Search, Voice Command and many other apps installed. Perhaps it doesn't like Home or so.
More likely its a connection thing.
Try disabling advanced functionality in Start, settings, connections, USB-to-PC
That will make it try a USB connection instead of an IP based one.
Sorry, I should have said I was referring to AS on the device itself - it's Direct Push that's mucked up.
I meant on the device... but that was based on AS with pc
However, if you have an exchange server in the mix, then I would guess it either is losing the connection to the server. What happens if you leave it until it errors? (ie what error code)
Can you sync with the server OK when you do connect with USB to an internet enabled pc?
Well, the funny thing is it doesn't give me an error (or I've not waited the hours required for it to time-out).
The TyTN I have works a lot better under the same circumstances (same Exch, same account, sam SIM card etc, so it would deffo point towards the TyTN II itself.
The only thing left to do, I supose, is to ramp up the Exch logging and see what that says, but I wouldn't hold out too much hope of that.
Thanks for your assistance, unwired.
F.
Ok so its definitely the device...
Do you have signal issues on 3g where you are? Is your network allowing simultaneous voice and data? Have you installed the server certificate OK on your device?
Yeah, all the Exchange stuff is configured correctly - that's my job after all.
No 3G issues (since I use the TyTN from the same place.
Although I did notice recently that I can't actually have adata connection and a call at the same time (with 3G coverage). I guess I should be able to...
F.
sorry to bring up an old post,
having same sort of problem, but only when trying to get attachments. seems to take forever, (5-10 mins stuck on syncing then looks like it gives up) but the attachment is then there, which is crazy as its a 30k word doc which should take seconds.
did you work out any kind of solution?
edit: this is on a clients kaiser
hi,
i just got my tytn II today, but i can't get into comm manager. if i try to open it, i get this error message "Comm Manager doesn't support Internet Sharing"
internet sharing is off though. 3G doesn't work either (even though it says it does, but i'm not getting a connection). if i disable gsm (umts only) the phone can't find a network. i tested another 3g phone at the exact same spot and it worked fine.
any ideas what i could do, or is this unit DOA?
thx
hondosan
i'd do a hard reset on it if it were me.
start|settings|system|clear storage 1234 yes
hard reset doesn't change a thing. i still get the same error msg
i visited my provider today at a store. they gave me a radio-rom update file (ExtROM_1.56.407.9042_GER_TyTNII).
all works fine now.
if anyone is intrested in the file, i could upload it somewhere
I'm having some problems with my phone recieving picture messages as of late. I upgraded to Dutty's WM6.1 ROM a few weeks ago and I don't think I had the problems prior to that.
Pretty much when its trying to connect to MEdia Net (I have ATT) to get the picture message or even for the Weather Update application included in the Dutty ROM, it says that it cannot connect and the answering modem has been disconnected and to check the settings.
Then another warning pops up saying "There is a problem connecting to the GPRS service in your registered home network."
Is this merely a settings error that can be easily fixed, and if so, how? Or is it a problem with the ROM? Or is it a problem that I have to take up with ATT?
I did recently change my media package and I don't remember if it included MMS or not. Even if it doesn't I still should get the picture messages and just be charged for them, right?
Nobody else with this problem or have a solution?
I've tried going to the ATT website and redoing all my settings but it still doesnt work.
I eventually got those picture messages once I plugged up to my PC. I'm guessing the internet connection retrieved them. They are in my inbox but they don't fully load. I have the picture icon and when I click to download it, it gives me the same error as before.
hi all,
since yesterday whenever my diamond tries to access the internet (orange 3G or GSM) i get a message "cannot connect for unknown reason"
is there any way i can test to see if the problem is with the device or with the orange network around luton?
i have tried running the connection wizard to reset all the connection parameters for orange uk but no resolution
any suggestions appreciated
ta
http://www.theregister.co.uk/2009/01/28/orange_mobile_internet/
Have you called Orange?
Im on orange and it works fine although my mate also is, and he was having this problem yesterday.
He rang orange and they confirmed a problem and they were already working on it, but had no ETA.
Give them a call for an update
thanks for the info guys, orange confirmed the problem but gave no ETA for a fix.
Im having problems today.
I can connect fine and use quite afew sites but some (like xda dev for example) comes up with orange safeguard and says that the site may be for over 18's and cant determine who i am. Weird because it only does it on some sites - i tried red tube as a test and it lets me on there! :s
Will just be patient for now (and keep remoting to my home pc to post on here! lol)
Hmmm, not sure this is the best place, but it is a problem with my TD2 and certainly any searches so far have yielded little in the way of result.
So we begin - I've had my TD2 since May '09 until last weekend it has been recieving outlook items perfectly via GPRS/3G and Wi-fi all through Activesync/Direct Push without any problems. In fact normally quicker than the same item appearing in Outlook on my laptop via the VPN.
Last weekend we changed broadband supplier and upgraded our router at Head Office. Since then updates through Activesync have been sporadic at best but are normally non-existent. This is despite installing the new self-generated certificate for the new VPN/OWA IP number.
When plugged into my laptop and passing through to the Exchange Server via desktop Activesync the items will update on the phone. Unplug from the laptop and use GPRS and it takes an age to synhcronise before finally saying "Waiting for Network" and not actually downloading anything. Equally using the Wi-Fi at home gets similar results, though this is sometimes mixed up with a Server Temporarily unavailable actual error message rather than the meaningless "Waiting for Network".
Our IT support contractor is flummoxed (they got one of their iPhones to access my account and it worked perfectly and timeously). I have even done a hard reset of the TD2 and rebuilt the settings from scratch and we're still back to the same place.
I can only assume that it is something server side that is upsetting the process, but don't know what. Really annoying as it has all worked perfectly for 11 months and has now stopped working without me actually changing the device settings in any way whatsoever.
I went with a WM over an iPhone to get best MS integration, so why should this wobble give my phone problems when an iPhone can work away just fine?
So, any ideas from the great XDA font of knowledge of all things WM?
Many thanks,
Niall
Turns out the new router that was part of the broadband upgrade didn't have Port Routing configured correctly. One tick of a box and all is sorted for OTA syncing.
Still not working over Wi-Fi at home though so some work still needed somewhere.
Niall
If only it was that easy. Still get the Waiting for Network error.
I even did a hard reset, again, and got the "Waiting for Network" error on the first sync.
Only way to solve it seems to be to turn off SSL, but even that falls down after a while stating that:
Exchange Activsync has encountered an error. If this condition persists, please contact you Exchange Administrator.
Support Code 0x80830002
If I then desktop sync the device to Activsync on the laptop via USB (which passes through to our server Exchange anyway) it seems to "reset" the sync and OTA syncing will work again - for a time, normally failing sometime between 5 and 7am in the morning when I check Activsync on the TD2.
Our IT support contractor has washed their hands of it saying it must be the phone because they've had it working fine for several days on an iPhone and old WM6.1 HTC device syncing with SSL to my account. Having not changed anything on the device I don't understand what is wrong with it to behave so differently. Given that the phone is only 12 months old this a real downer.
Prior to the hard reset I was having intermittent filesys.exe crashing errors but these have gone now. Could it be related?
Flummoxed.
Niall
The IT bods have lent me the WM6.1 device (a Touch HD - man I love Sense 2.5 over Touchflo 3D.....). I have swapped SIMs so my TD2 is temporarily on Vodafone whilst the Touch HD has my T-Mobile SIM in it - both are currently syncing. Will see which one stops working first - so for those who are interested, watch this space!
Niall
For those that are interested here's where we are.
Niall M said:
Still not working over Wi-Fi at home though so some work still needed somewhere.
Click to expand...
Click to collapse
Got a new router a while back. Opened Port 80 and 443, all sorted. Obviously when the TD2 was working in the past I just wasn't noticing that Activsync wasn't working over WiFi, which is understandable given that Wi-Fi at home is normally for a bit of Facebooking and Casual Web Browsing and wherever the phone had the tiniest bit of T-Mobile signal it would still get push e-mail.
Niall M said:
The IT bods have lent me the WM6.1 device (a Touch HD - man I love Sense 2.5 over Touchflo 3D.....). I have swapped SIMs so my TD2 is temporarily on Vodafone whilst the Touch HD has my T-Mobile SIM in it - both are currently syncing. Will see which one stops working first - so for those who are interested, watch this space!
Click to expand...
Click to collapse
This appears to be a carrier problem. After working flawlessy OTA with SSL for 5 days (Wednesday to Monday) the Touch HD finally stopped at "Waiting for Network" whilst my TD2 with SSL carried on fine on Vodafone.
After a rather tiresome call to T-Mobile to try and explain the problem and have them tell me they've downloaded the manual for the TD2 and can I check the Activsync settings, settings, etc, I got put on hold for a while before they came back and said they've enabled Mobile E-mail on my account. They had no explanation as to why this had been disabled.
So the TD2 is back on T-Mobile with SSL. As of yesterday there was no improvement in that it would still fail. However I do appreciate that it can take a while for settings to take effect and so far "touch wood" today all is working as it should following a "Wi-fi reset" yesterday afternoon. Will probably update the thread further to confirm all is well or moan!
So in my case this was a carrier issue that caused the intermittent functioning of Activesync OTA. Changing to a different connection type e.g. Wi-Fi or Pass through via Desktop Activsync on USB would allow a successful sync and reset the OTA syncing (I guess it cleared the previous "dead/jammed/FUBAR'd" OTA Activesync connection) for a limited period of time. I am surprised that having Push E-mail blocked by the carrier allowed for intermittent functionality rather than a YES/NO it either works or it doesn't result!?!
So the lesson here is that the ability to receive Push E-mail may be a slightly different function from your Phone provider which can fail despite your data connection appearing to work fine (Web Browsing OTA on the TD2 was consistent throughout). I just hope this saves someone 4 weeks of phonecalls and hassle!
Niall
On one laptop I have Office2003 which refuses to sync with my Topaz, just sit there constantly trying to synch. PDA connects to laptop, is visable to edit the storage.
Another laptop has Office2010, this sync perfectly but will not allow checkboxes to be checked for contact, calender etc, only allows Mobile Favourites and OneNote...
Going to try a 3rd laptop [friends] that has Office2007 to see if that will fully sync...
T-Mobile phone monkey lied - Didn't make any difference.
The good news is that the problem is sorted. I've been reliably receiving push-email via Activsync OTA since last Thursday (5 days now).
Again it seems to have been a new router problem server side as we were also starting to experience VPN problems at work. The IT contractors contacted Draytek who told them that in one other instance (also on an LLU line) reducing the MTU value on the router solved the problem. Since doing this (maybe unconnected, the IT bods won't be drawn on it) the connection seems to work again. I've done some googling on MTU and the basic premise of reducing the value seems to make sense to me, smaller packets are harder to drop.
http://www.kitz.co.uk/adsl/MTU.htm
Any super techs that actually understand this stuff like to comment?
I can only hope this record of woes shorterns the inconvenience for others in the future!
Thanks,
Niall