AT&T Kaiser Delayed until October? - Tilt, TyTN II, MDA Vario III General

I typically don't like contributing to the rumor mill, but I am looking forward to this device, and was disappointed when I got word from my AT&T Regional Sales Manager this morning that there are some delays in the release of the Kaiser.
Typically he is spot on and his information matches what has been circulated on these boards, but I hadn't seen any information like this here as of yet.
He wrote in an email to me that his conversations with their HTC rep indicated that WM6 and its functionality with some of the "custom features" of the handset. He went on to say that we should expect to see it launched in October.
I'm not exactly sure what he meant by the WM6 functionality, but I thought I'd send this out to this group to see if it can be confirmed from someone else's contacts at AT&T.

thirdowl said:
I typically don't like contributing to the rumor mill, but I am looking forward to this device, and was disappointed when I got word from my AT&T Regional Sales Manager this morning that there are some delays in the release of the Kaiser.
Typically he is spot on and his information matches what has been circulated on these boards, but I hadn't seen any information like this here as of yet.
He wrote in an email to me that his conversations with their HTC rep indicated that WM6 and its functionality with some of the "custom features" of the handset. He went on to say that we should expect to see it launched in October.
I'm not exactly sure what he meant by the WM6 functionality, but I thought I'd send this out to this group to see if it can be confirmed from someone else's contacts at AT&T.
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Click to collapse
I still have my hopes up for 9/3 or 9/11.

grr dub post

if true it means ATT is trying to lock it down even more then they did on the 8525 being wm6 is fairly solid out of the box

Is there any possibility ATT will allow the Kaiser to view voicemails like the iPhone can? I know its an ATT specific service, not just iPhone.

I wonder if they are trying to figure out the various versions, i.e. front facing camera, no front facing camera etc.
Who knows.
I'm hoping that someone with another contact will actually prove this wrong!

The managers in the two ATT stores near me (Providence, RI) were both dour on the September release. One said that he really hadn't heard anything about September 3 and that he generally would have a couple of weeks out.

i just checked with my local AT&T store a few hours ago and the manager said that its still on for the 3rd of sept. and that the pricing will be $499 as an upgrade or 1 year contract, $399 as a new 2 yr contract, plus a $50 mail in rebate that brings it down to $349 and for some reason i seem to be eligible for another $50 off and a waived upgrade fee.
Hope this helps

Boy Genius is reporting October 1. Guess I'll just have to stick it out with the 8525 for one more month!
http://www.boygeniusreport.com/2007/08/31/atts-got-a-busy-month-ahead-of-them/[/URL]

Related

8925 is now the AT&T Tilt.

according to HowardForums, AT&T will call the Kaiser The "Tilt".
http://www.howardforums.com/showthread.php?p=9640642#post9640642
It's supposed to look just like the Kaiser 100 model.
What's your guy's opinions on this new name? i myself think it sounds better than numbers for a phone name (8925).
name sucks. no bother, it will always be the Kiaser to me.
llvllerlin said:
name sucks. no bother, it will always be the Kiaser to me.
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Click to collapse
il call it the kaiser too (to friends of mine who know it was called the kaiser), but when refering it to other people it's much easier to call it a name they can remember, rather than trying to have them remember numbers. im talkin the people of the US.
the Tilt is way better name than ATT 8925. At least you can market the "Tilt".
Regular consumers don't remember names like 3125 or 8525. It is a no brainer on At&t's part to start changing it up.
njmarchetti said:
the Tilt is way better name than ATT 8925. At least you can market the "Tilt".
Regular consumers don't remember names like 3125 or 8525. It is a no brainer on At&t's part to start changing it up.
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Click to collapse
exactly! even i had trouble remembering 8525 first time i heard it. i caugt on quick, but other people might not.
Tilt actually sounds cool! Let's just hope that the branding guy won't make a mistake by forgetting to type "l" and mass produce the device!
Wirefly lists it as 8925 but not available yet
Wirefly has a listing, without price or availability date, http://www.wirefly.com/catalog/at&t/htc/8925/, and also in the features list says "2 Cameras! a 3 Megapixel Camera/Camcorder To Capture The Moment, and a VGA Camera For Video Sharing"
In Denver we're supposed to get 3G in October, so if the phone is available in November, that will be close to perfect for me!
cushcalc said:
Wirefly has a listing, without price or availability date, http://www.wirefly.com/catalog/at&t/htc/8925/, and also in the features list says "2 Cameras! a 3 Megapixel Camera/Camcorder To Capture The Moment, and a VGA Camera For Video Sharing"
In Denver we're supposed to get 3G in October, so if the phone is available in November, that will be close to perfect for me!
Click to expand...
Click to collapse
if its on wirefly thats a pretty good sign! also that it shows both cameras is another good sign!
I just visited the new AT&T Experience store in Atlanta -- one of the sales guys there told me they recently met with a HTC rep and were told to expect the Tilt/Kaiser/8925 before the end of the month. I couldn't get any more details out of him, unfortunately.
3waygeek said:
I just visited the new AT&T Experience store in Atlanta -- one of the sales guys there told me they recently met with a HTC rep and were told to expect the Tilt/Kaiser/8925 before the end of the month. I couldn't get any more details out of him, unfortunately.
Click to expand...
Click to collapse
wow but you actually were able to talk to a guy at the AT&T store that actually had heard of HTC or knew of the 8925. im surprised, here in Everett Washington I havnt been able to find anyone at an AT&T store that knows anything about the Kaiser.
well hopefully "before the month" IS infact that August 22nd date. =)

First shipment of the 8925 is Sep 3rd 3,200 will be shipped.

This is my first post here, but I come here all the time. But I just got some great info from AT&T. First off let me tell you, I got a 8525 about 2 months ago, and I love it, 2 weeks later I find out about the 8925 coming out. So for the last 2 months I have been doing the 30 day trial of a phone. After 30 days I trade in for a new 8525 so I can keep doing that and get the full value of the phone once the 8925 comes in. Every time I ask about the 8925, with no luck. Well today came around and its time for me to trade in again. I asked about it again and I found out great info. I know we have all seen the reports of the Sep 3rd date. But I now heard it with my own ears. This is what I am told.
First shipment of the 8925 is Sep 3rd 3,200 will be shipped in. then for the next 3 weeks 4,480, 3,200, 3,200 will be shipped into stock.
I hope this info makes you as happy as I am. Oh and I was told in her system it was the HTC 8925, she did not have it called the "tilt"
TimSykes said:
This is my first post here, but I come here all the time. But I just got some great info from AT&T. First off let me tell you, I got a 8525 about 2 months ago, and I love it, 2 weeks later I find out about the 8925 coming out. So for the last 2 months I have been doing the 30 day trial of a phone. After 30 days I trade in for a new 8525 so I can keep doing that and get the full value of the phone once the 8925 comes in. Every time I ask about the 8925, with no luck. Well today came around and its time for me to trade in again. I asked about it again and I found out great info. I know we have all seen the reports of the Sep 3rd date. But I now heard it with my own ears. This is what I am told.
First shipment of the 8925 is Sep 3rd 3,200 will be shipped in. then for the next 3 weeks 4,480, 3,200, 3,200 will be shipped into stock.
I hope this info makes you as happy as I am. Oh and I was told in her system it was the HTC 8925, she did not have it called the "tilt"
Click to expand...
Click to collapse
Hmmm....I hope you are right. I don't care what they name the device as long as it is released soon 'cause the wait is killing me!
say......who did you talk to? att customer relations? or customer service? because i might call and try to digg to information myself.......and see if this info can be confirmed a second time......
Woot
Nice, I'll be purchasing one from ATT if they don't remove the front video camera and/or the price is as low as the $499 rumored.
It was someone in sales. They had no more 8525 for me to swap with. But she was able to tell me when the next shipment was in on the 27th. At that point I asked her when the 8925 would be shipped in, and thats when she told me sept the 3rd. I hope this help you get the info too.
nope nada......got nothing...the rep said he can't find any info....was talkin bout maybe it was an hp or nokia that i heard about....so obviously he has no clue or could even find any info on this information..........so i guess we'll just wait and see.....hope when the day comes its not too much of a disspointment
Incorrect Information
HTC representatives are demonstrating the AT&T 8925 to Customer Service within AT&T this week.
The Device will be called AT&T 8925, but it is still commonly referred to the Tilt.
Sadly, the device is will not be coming out on Sept 3rd. The device is however scheduled to be release by the end of September.
I just spoke with Customer Service who went up to the HTC rep in regards to the 8925, and the conversation went like this (litterly):
AT&T Rep: Can you tell me when the 8925 is due to be released?
HTC Rep: The phone does not have a solid release date, but it will be released at the end of the month
AT&T Rep: The customer I have on the phone says he has read on the itnernet that the phone will be released on Sept 3rd.
*HTC rep turns her screen around to show the AT&T Rep*
HTC Rep: That is not gonna happen. *laughs* It will be out by towards the end of September.
Well there you go, a short story of how it happened.
Sadly it was also noted that the AT&T 8925 WILL NOT have the front VGA camera for video calling.
iservealot said:
Sadly it was also noted that the AT&T 8925 WILL NOT have the front VGA camera for video calling.
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Click to collapse
Great info, thanks for posting that.
Hmm.. so do I want the front camera to spend more and get the htc version.. or wait for ATT version. The simple answer is to wait for both to be released and compare!
I don't know, the rep I talked to read me the sipping report from her PC. Maybe they are getting a few shipments in before they release it. But its just odd the first date I was given was the 3rd. We will just have to see.
Ok here is an update. I called back and spoke with this really awesome rep.
She checked her system, and at first glance her system showed that the phone would not be released until "mid-late sept". Then she checked her warehouse inventory, and it showed they are in fact gonna receive the phones on Sept 3rd.
She was then sort of confused and figured that they might be getting the phones early, but not actually start selling them until a later date.
I for one am very excited for sept 3rd because after continuing to talk to her, they will be sending me a free 8925 (tilt) with free shipping and taxes waived. I have been having multipul problems with my phone, and she got it approved to be sent out to me as soon as the warehouse gets em.
Wow that is nice. And its great to get confirmation on what I was told.
iservealot said:
I for one am very excited for sept 3rd because after continuing to talk to her, they will be sending me a free 8925 (tilt) with free shipping and taxes waived. I have been having multipul problems with my phone, and she got it approved to be sent out to me as soon as the warehouse gets em.
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Click to collapse
Ok wow, I officially hate you!
wow, what did you have to say to convince them of that? how much did your current phone cost? was it much less than the kaiser and they still will give you the kaiser completely free?
getting mine on sept. 3rd
yeah, i too am getting my 8925 free with no shipping cost sent out to me on the 3rd, or so im told. due to the fact that i have had 4, yes 4 8525s sent to me becfuase everytime i dl i cooked rom it shuts out my internet and cingular cant fix it, and im to lazy, they just kept sending me some. well i finally went trough about 10 differtent people and said i want the 8925 when it came in after turning down about 150 $ in credit they agreed. after they told me they would be getting them on the 3rd. yay me
I have also had about 4 8525's. They have also credited my account hundreds of dollars already because of issues with the phone, and my account in general.
hopefully this 8925 will solve all my issues!
getting my 8925 free
mr_nonshalant said:
yeah, i too am getting my 8925 free with no shipping cost sent out to me on the 3rd, or so im told. due to the fact that i have had 4, yes 4 8525s sent to me becfuase everytime i dl i cooked rom it shuts out my internet and cingular cant fix it, and im to lazy, they just kept sending me some. well i finally went trough about 10 differtent people and said i want the 8925 when it came in after turning down about 150 $ in credit they agreed. after they told me they would be getting them on the 3rd. yay me
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Click to collapse
Friends, I have the same situation..exchanged 8525 3 times already due to bad quality, lock-ups while charging etc. etc. I called AT&T Customer Service and after many transfers to all places including data exchange department, I was told people who are posting that they'll get 8925 is NOT accurate. I am NOT trying to imply here anything at all except expressing my frustration with 8525 and AT&T. Those who succeeded..did you call any specifc tel no. spoke to any particular department? any pointers will be appreciated. The people I spoke to including their supervisors had NO clue about AT&T Tilt/8925 ..frusrtated user...
I called today. First time, no record of that unit in the computer. Second time, same thing, but at least they had heard about it. Third time... third person...no dice... didn't hear about the phone, don't know when its due in, no way to check the record of what may or may be in a warehouse.
Went down to the store, following a post made in the hermes forum. Talked to the manager. Manager was a phone geek. Knew about the phone, liked the fact that I had the kaiser home plug in on my 8525. But, he couldn't confirm or deny when the phone was going to be in, as he said it simply wasn't in his system yet. I told him some of the things that have been posted here "my friend said they are on a list for shipping when it comes out" yadda yadda yadda.
End result, some total of 3 hours later, nothing.
So, as sharmahw above said "Got any pointers or anything"?
We will now know in less than a week......one way or the other
d
dwella said:
We will now know in less than a week......one way or the other
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Click to collapse
LOL!!!! 8525 release anyone? Heck, 8125 release anyone?
(Both phones went through this same multi-month experience of "It's gonna ship on MMMM, DD!!! - I heard it from the CEO/President/Brother-In-Law/etc")
I'd love to be wrong, but I'm not holding my breath for any sort of confirmation!
Richard
I talked with 2 reps today, both in-store. One, from Cornelius, NC, said to check phonescoop.com. Yeah, I thought the same thing as you upon hearing that.
The second rep, from Charlotte, NC, knew of the phone, and was pretty much just repeating that she'd heard the 3rd of September, but only from websites, and not from anyone within the company.
Kind of funny, but, eh, wouldn't the reps be demoed the phones no shorter than a week before they hit market? Some regions may be demoing them, but the NC stores have no clue.

on O2 in 11 days ?

I did see a thread about this somewhere on here but can't find it now.
I called O2s XDA team who said that Stellar (?) will be released on the 15th. Can anyone confirm this as I (meaning Google) can't find any reference to O2 releasing a new XDA on the internet or shall I just move over to T-Mobile?
Spoke to a mate of mine at O2 today, he told me that they won't get this anytime soon. After that I went to the O2 Store, and told them that I'd have to switch providers unless they could tell me that this phone (or any other exciting smart phone...ie HTC Omni,...) would be released on O2 before the end of this year. The guy told me not to hold my breath. ;-)
So now I'm with T-Mobile, and I have to say the phone looks much better than I thought (usually the silver t-mobile finish is quite ugly). Good deal as well.
Hope this helps ;-)
H.
It's definitely coming to O2
Hi,
It's definitely coming to O2 soon. I know someone in the device testing team and they've had several in test for well over a month now.
Only thing I've heard is that in the O2 ROM there's no HTC Home ... so you need to install your own.
Brian
I spoke to the XDA line at O2 on Friday, and they said sometime before christmas...
Sooo waiting until the 15th, then getting a bluetooth GPS and sticking with my Uni (XDA Exec) if a more firm date isn't available!
I've just been on the phone to O2 about cancelling my contract with my O2 XDA Mini S, which runs out in a month. They asked about why I was cancelling it, and I said about moving to T-Mobile for the Vario III. I half expected them to say "well, we're releasing a very similar product in xxx time" since my contract isn't fully up yet, but all the guy said was to check the website for other phones and touted the XDA Trion (TyTN) as a phone to look at.
Unless he's just not a very clever salesperson, I wouldn't expect anything new on the O2 XDA scene for quite a while, or he would've probably tried to get me to stay and wait for it. Plus, they have a certain other phone they may be trying to push to the "smartphone" market coming out in a few weeks...
myk_83 said:
I've just been on the phone to O2 about cancelling my contract with my O2 XDA Mini S, which runs out in a month. They asked about why I was cancelling it, and I said about moving to T-Mobile for the Vario III. I half expected them to say "well, we're releasing a very similar product in xxx time" since my contract isn't fully up yet, but all the guy said was to check the website for other phones and touted the XDA Trion (TyTN) as a phone to look at.
Unless he's just not a very clever salesperson, I wouldn't expect anything new on the O2 XDA scene for quite a while, or he would've probably tried to get me to stay and wait for it. Plus, they have a certain other phone they may be trying to push to the "smartphone" market coming out in a few weeks...
Click to expand...
Click to collapse
I had the same experience, so I got my PAC code & am awaiting my T-Mobile MDA Vario III
Hahahahahaha, you actually think most of the sales staff are clever.
I'm sure some are but most don't have a clue.
myk_83 said:
Plus, they have a certain other phone they may be trying to push to the "smartphone" market coming out in a few weeks...
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Click to collapse
I don't mean to be funny but the Apple iPhone is far from a smartphone its an ipod with phone guts. Its about as good as the LG Prada phone which feels ****tier than a bush walkman from the 80's.
Russ
Deathace said:
I don't mean to be funny but the Apple iPhone is far from a smartphone its an ipod with phone guts. Its about as good as the LG Prada phone which feels ****tier than a bush walkman from the 80's.
Russ
Click to expand...
Click to collapse
Totally agree, there is nothing "smart" about the iPhone. It is, as stated, an Ipod with a phone attached. No push contacts, tasks, calendar or email. there are lots of nice animations on it that make it look pretty but as with most mac products actually make it slower to use.
Anyway this is way off topic, any news on the Kaiser on ot. I suppose the day will come when the thread title is actually true
I totally agree about the iPhone, about unfortunately it seems everyone jumps on bandwagons rather quick these days, and I reckon O2 will try and push the iPhone as something that it isn't. They'll be telling everyone to buy that instead of an XDA, and keeping back new XDAs so they can milk the iPhone to unsuspecting public.
But I like to think the people on this forum, especially, are wise to their ways, and anyone still on O2 will be swiftly signing up to T-Mobile anyway! Just like me
Anyone else have any updates ?

Devicewire postponed Diamond shipment till June 23th

Devicewire.co.uk stated that they are going to have Diamond in stock by June 9th. However this morning -->http://www.devicewire.co.uk/eshot/htc_touch_diamond_delivery/index.html
Apparently there is a rumor that HTC delayed delivery due to Quality issues. Anyone with more informations?
Much confusion atm - DeviceWire claiming to be first in the UK with them by 23rd June. Clove stating UK spec 16th, Hantech 19th. Expansys has already shipped but there are concerns that they may be Grey. TotalPDA have them in stock but are embargoed by HTC, no idea if they are grey or not....
Watch this sapce I think...
R
Play are still stating "Due for release on 13/06/2008", which I thought was the "offficial" launch date.
TotalPDA DONT have them in stock, the guy on the phone admited to me it was just to drum up interest. They're getting them on the 11th.
I was previously preordered on htcdirect.co.uk, so i was on the mailing list. They just sent out the following update. Why would HTC delay shipment because of software? Wierd.
Hi,
We have just been informed by the only official distributor of HTC products in the UK that the HTC Touch Diamond is now expected to come in on 17th June. The reason for the delay is a last minute software fix that needed to be applied. We appreciate that you have already been waiting a long time for this device, but it is better that known issues are dealt with at source rather then with a later ROM update or patch.
Please be aware that there are some grey-imports available in the UK. These are sourced from the Asian Market and thus come with warranty issues. HTC will not entertain warranty related repairs in the EU. Also, they only have a one year warranty. Also, they shipped without the software fix.
Be assured that your pre-order will be dealt with on the day the stock arrives.
Regards
Click to expand...
Click to collapse
Devicewire claims that they will be the first in UK to have them, officially. They posted that the worst scenario is June 23rd. I don't understand this. Maybe a marketing trick to stop people ordering from Expansys? Fear of defective device can do wonders...
Still, I am hoping that shipment might be in UK before 23rd...I sent email to Devicewire, maybe they will give us some additional details.
Or perhaps there is actually an issue and it was only caught after the initial HK units were sold (and grey market sold in UK by Expansys). And perhaps that issue accounts for the lagginess differences between the demo videos by CoolSmartPhone and the actual units in people's hands...
there is a registry patch that apparently correct the lag problem.
drtwin said:
Devicewire.co.uk stated that they are going to have Diamond in stock by June 9th. However this morning -->http://www.devicewire.co.uk/eshot/htc_touch_diamond_delivery/index.html
Apparently there is a rumor that HTC delayed delivery due to Quality issues. Anyone with more informations?
Click to expand...
Click to collapse
Same in Italy, HTC is making a rom update for european version.
This is reply I've got today by devicewire
___________________________________
Hi,
Thank you for contacting devicewire.com
We have been informed by HTC directly our shipment will leave the
weekend and will take about 10 days to arrive with us. I wouldn't be
surprised if items are dispatched ahead of the new advertised date.
If you have any further questions, please do not hesitate to contact us.
Regards,
devicewire.com
I read somewhere that the new date is a 'worst case scenario', so the devices should start arriving shortly before then...
Anyway, the fact that HTC are willing to move the release date to apply a software fix shows, as you would expect with a flagship device, that they are taking this device seriously and that they really want it to work as well as we want it to work.
Dark Fire said:
I read somewhere that the new date is a 'worst case scenario', so the devices should start arriving shortly before then...
Anyway, the fact that HTC are willing to move the release date to apply a software fix shows, as you would expect with a flagship device, that they are taking this device seriously and that they really want it to work as well as we want it to work.
Click to expand...
Click to collapse
I hope so!
Its funny, i was just reading the other threads and tweaks etc, and how the phone doesnt wake up/vibrate etc when you get an SMS. In a past life when i was integrating GPRS kit at a network we used to have the handset group there to run handset tests against the network. I had quite a few discussions with them about phones and that kind of SMS 'flaw' is exactly the kid of software issue they would reject handsets on.
I wonder if it really is a HUGE software issue, or a bunch of minor ones that too many operators complained about.
Maybe someone should ask HTC excatly what software problems they're sorting out. Would there be any reason for them to keep a general description of the fixes secret?
Worth a shot, but i bet they wont want to say anything untill its released.
If its minor problems people will ***** - why hold up release just for that.
If its major problems people will ***** - if they let that slip past once, what else might they have missed.

Warranty exchange upgrade to ATT Fuze

ok it seems like everytime i exchange my device something goes wrong with the next one as im sure all of you can attest (on my forth exchange). The last time i brought it in they offered me a different device and of course i turned it down because tilts are the top..but now the fuze is out..how long do you think till they have refurbs avaialble..as soon as the 30 days after it was released is up? (for new device exchanges) or longer because i read in some other posts that people did warranty exchanges on their 8525's and got tilts so just wondering.
i just turned in my old tilt for a new one and asked the tech about the fuze... he said he didn't know the release date but they'll have them a month after the release. not sure on how accurate that is, but hope it helps. cheers
I would say keep your eye on the ATT website...when the Tilt is no longer available they will probably upgrade it then .
sounds right I figured it was probably a month..just hope when I exchange it I don't regret switching.. well hopedully I can test drive it in that grace period they give you with exchange by mail
When I was having problems with my Blackjack after the 4th time they gave me a Tilt.
YEAH JUST A UPDATE U CAN BUY THE ATT FUZE RIGHT NOW. ITS BEEN ON THE WEBSITE. $299 with 2year contract n after $50 MIR
I don't think they'll be handing out Fuzes anytime soon. I am sure they still have plenty of refurbed Tilts left. By the time they are offering upgrades, the 1-yr warranty on the Tilt will most likely be up.
Although I suppose that's not quite as relevant now that you can actually insure any* device on AT&T now.
* Except iPhone
When they stop offering the Tilt, they'll offer the Fuze as an upgrade from a defective item. I had an 8525 that broke 5 times. Everytime they said I had to stick to the 8525. Then on the last time, the CSR said they stopped offering the 8525 so I can upgrade for free to the Tilt.
On a side note, I played with one today and I do not like the phone. All of the features are great, but it feels like a "Klunker". Smaller screen, thick, have to pull the battery cover to get to the SD card. Don't think I'll drop 3 bens on that phone anytime soon. If I am going to spend that much, I'll spend a little more and get a better HTC item. My opinion anyways.
my friends brother told me that i could upgrade to a different phone like the blackberry bold when it got released...but i think my one year is up allready...dammit
god, i thought i was the only one calling into warranty repair every month! lol i felt like such a jackass!
i think i am on my 10th tilt? im out of warranty now but they did me a huge favor sending me another one...and im having a problem with my hardware keyboard and d-pad locking up randomly but rarely..hoping its just the custom ROM and not a hardware issue! haha
as for the fuze being a warranty replacement, dont hold your breath.
whitehooptie said:
When they stop offering the Tilt, they'll offer the Fuze as an upgrade from a defective item. I had an 8525 that broke 5 times. Everytime they said I had to stick to the 8525. Then on the last time, the CSR said they stopped offering the 8525 so I can upgrade for free to the Tilt.
On a side note, I played with one today and I do not like the phone. All of the features are great, but it feels like a "Klunker". Smaller screen, thick, have to pull the battery cover to get to the SD card. Don't think I'll drop 3 bens on that phone anytime soon. If I am going to spend that much, I'll spend a little more and get a better HTC item. My opinion anyways.
Click to expand...
Click to collapse
how soon was the tilt released when they offered the switch? i guess i mean how soon do you thin the tilt will take to stop being offered?
Im sure this thread should be in general but I dont see the tilt being discontinued anytime soon Rep says its still has its own uniqueness it will be around for sometime
Agree with AT&T for once
I have to agree that the tilt has that certain "je nai se quoi" for unique-ness. I also played with the fuze and it is uber thick with a seamingly tiny screen (just felt odd in my hands). I think the tilt is at a good point functionally that it has earned a place with AT&T.
Tilt is discontinued after december i heard? (maybe here?)
And simple way around this is have 2 phones and keep one contract a year off. Once i decide on what i want, the wifey gets the old tilt.
My wife has a Palm from ATT that drops calls. We have exchanged it 3 times now. The last time I exchanged it I asked if it was a problem phone. I was told that it wasn't but ATT has a policy that they will not continually make you exchange a problem phone. After 3 or 4 exchanges you can exchange your problematic phone "for a comparable phone". I was told that I could do it the next time if this new phone acted up. You can ask about this policy the next time you have to exchange a defective phone.
I was not told of any restriction on it having to be a refurbished phone. I am sure they only want to send a refurbished phone, but will send you a new one if you truly have problems. I am always polite and jovial when I call and I have not had one problem getting what I want from customer service in 3 years.
I can contest that you can get a NEW one from warranty this is how i got my Tilt I had a defective Palm end of last year after i got it replaced 3 times and continued to have problems i asked if it was possible to get a different phone that would have the problem. The lady said yes i could get and she suggested the Tilt, They wouldnt let me get the I phone (glad now i didnt) and when i got it brand new in the box a day later.
Another jacka$$ who has had about 8 replacement tilts. Twice had defective back-to-back refurbs. CS offered me a comparable, of which there was none at the time. Recently, I asked about the Fuze and they had no refurbs in warranty exchange. They also told me that an "upgrade" would require extending my contract.
very interesting...i did not know they did this...I am currently on my 4th tilt...and my warranty goes up in late December...hopefully they might do the exchange b4 then if not ill wait for something like the HD with a keyboard...
i just called warranty 15 mins ago..they didnt have the fuze but i got the blackberry bold
I spoke w/ a rep Tuesday night. 5th tilt. Two exchanges last week alone. At the time the Bold was not available. However the Bold released when, two weeks ago? Didnt take too long for warranty to offer that phone. For what its worth a warranty rep informed me that when an upgrade is available in the warranty dept they would offer it to an individual after multi. exchanges. Someone call next week and keep us posted (or maybe something else strange will happen to mine, again).

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