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Loving the Diamond... but big issues have come up and they are starting to make it difficult to really use the device. I am trying to determine if the issues I am having are brought on by myself or if the issues are related to some challenge with the phone or my carrier.
"What's the issue," you ask?
The Diamond will not pick up a call. The phone will ring, the caller display will come up, I'll try and pick it up by either pushing the onscreen command or pick it up via the pick-up button... nothing. The call rings through to voicemail. Meanwhile I have to call the person back who just called me. Massively irritating and even more irritating it's does actually pick up SOMETIMES. The problem is I cannot determine why it works sometimes and why it does not. 90% of the time it does not work. When I do get it to work all I need to do is activate my bluetooth headset and then turn it back off and we are back in the same situation where the phone will not answer, however, this time... the phone does not RING either! Yes that's right - all sounds go bye bye on the phone when I activate BT and then turn it off. Also, I cannot pick up the phone with bluetooth headset. I can hear the phone ring through and everything looks dandy but no go! Push the pick-up button - nothing. This isn't such a big deal really - I mean - who cares if it picks up on the BT headset - I just want to be able to answer a call in general!
Now - I do have a lot of applications on the machine from a modifcation perspective and I am thinking this could all very well be my fault. I have Advance Config, Diamond TF3D config, and Diamond Tweak all loaded (each have their own benefit.)
Strange thing is... I just did a test and the phone picks up JUST FINE. I'm about ready to pull my hair out. It's really hard to put my finger on it. Tried it a second time, if I try to answer with the soft key it won't work but the hard key will work. Now the hard key will not actually hang up the call - I have to use the softkey to hang it up. I don't know if anyone is having the same issues but I am to the point of hard-reset to start from scratch.
I actually had the "can't pick up" problem just yesterday, but with my Prophet. Using Pdaviet's MyVista 6.1 Rom and S2U2. The phone rang, S2U2 displaying the full screen call notification, no chance of picking up the call.
Do you also use S2U2?
When you find your self in a hole, it usually helps if you stop digging.
Unpalatable as it might seem, I think with hassles like you've got, a HR is probably your best option.
ps, just a thought, have you at any stage in your tweaking done any button or key re-mapping... either inadvertently or by design? Maybe worth a check before giving up
wow, that's a whole load of issues
I've had my Diamond for about a week now..... and have had none of those issues..... Bluetooth works fine, picking up is a breeze....
what provider are you with?
I remember reading more complaints about sound going bye after Bluetooth use in the early days of the Diamond. Try searching around a bit and see if you can find something. However, seeing your other issues, a hard-reset might not be out of place.
Also, for aesthetics, do note that it is usually considered bad practice to place two identical symbols after each other when masking cursewords with random characters.
Also, for aesthetics, do note that it is usually considered bad practice to place two identical symbols after each other when masking cursewords with random characters.
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Click to collapse
By far probably the best advise yet!
The emotional side... aka incredible hulk... came out and punched shift/keyboard number row (pounded rather.) I was thinking in my head, "smash Diamond" and the KB had to take the abuse.
Carrier information for those who asked.
CDMA Diamond on the lovely Telus system (aka - Tel-us, we take your money)
As with all troubleshooting, you need to start from beginning. When you first got the phone, it could answer call. Right? So you need to trace back to what have you done to the phone step by step and to find out when it starts to fail.
Doh... Well I reset the device... seems to work now but something that seemed to be working before was my Zune subscription music from Zune Pass was synching to my mobile device via a Synch Center setup. I was amazed it was actually working... now it's not working So - I get calling back and lose the little trick that was working - Zune Pass DRM music synching with my Diamond... you win some and you lose some I guess doh.
jessiethe3rd said:
Loving the Diamond... but big issues have come up and they are starting to ma...my carrier.
"What's the issue," you ask?........... The call rings through to voicemail. Meanwhile I have to call the person back ............who just called me. Massively irritating and ev............... to hang it up. I don't know if anyone is having the same issues but I am to......... the point of hard-reset to start from scrat.........ch.
Click to expand...
Click to collapse
You should do some research and some reading.
And relax a little before you Fire up and disrupt a Community in peace.
I have the same thing going on now... same programs installed as you.
Is it still working after a hard reset? Did you re-install all the same programs?
Well, I'm on a Telus Diamond, and had the no answer problem, and solved it with a hard reset.. just try it, it doesn't take too much to get everything back to the way you had everything..
I have been running a older version of Dutty's Kaiser ROM for some time with great results, however, I have noticed that my hardware keyboard is slower than it should be. I can press a button and either get no response or two characters typed. Anyone else experience this and know what causes it?
thanks ahead of time,
Levi
Use Disable T9 cab
I also had more performance with different radios and spls
There is a recen thread on this
do you know where the recent thread is? or where the disable T9 cab is located? i did a forum search but turned up too many hits and after reading the first page of hits i gave up.
The problem has escalated!
you know I tried that disable T9/XT9 cabs and tricks, but they didn't help. I investigated further as to why my hardware keyboard doesn't respond correctly. I think that I have found that is is strictly a hardware related issue. Only a few of the buttons on my device have this problem, and their not really slow, they just don't type each every time I press them. I also found that the harder I pressed those problem buttons, the more likely it was to actually type them. I might end up trying another ROM and hard resetting the device but if not, I may try taking the device apart and cleaning the keyboard, I suppose I have just typed it to death! If all else fails unless anyone else has suggestions, time for a new phone. Anyone else have this problem with the Kaiser, and another thing. Have a kaiser?, look at the front of it and inspect the shiny button cluster. Does your button cluster move about the opening sort of loosely jiggling around? hmmm........ mine does!
Levi
this is a known issue with alot of ROMs that are made from the AT&T OEM rom.
blacksage said:
you know I tried that disable T9/XT9 cabs and tricks, but they didn't help. I investigated further as to why my hardware keyboard doesn't respond correctly. I think that I have found that is is strictly a hardware related issue. Only a few of the buttons on my device have this problem, and their not really slow, they just don't type each every time I press them. I also found that the harder I pressed those problem buttons, the more likely it was to actually type them. I might end up trying another ROM and hard resetting the device but if not, I may try taking the device apart and cleaning the keyboard, I suppose I have just typed it to death! If all else fails unless anyone else has suggestions, time for a new phone. Anyone else have this problem with the Kaiser, and another thing. Have a kaiser?, look at the front of it and inspect the shiny button cluster. Does your button cluster move about the opening sort of loosely jiggling around? hmmm........ mine does!
Levi
Click to expand...
Click to collapse
I second both observations.
On my keyboard, it's the R and H buttons that are unresponsive. As to the shiny button cluster, mine moves too. But not as much as my friend's TYTN II does.
spip72 said:
I second both observations.
On my keyboard, it's the R and H buttons that are unresponsive. As to the shiny button cluster, mine moves too. But not as much as my friend's TYTN II does.
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Click to collapse
You may want to check your key repeat speed and delays in settings->buttons. I had mine set to lowest delay and highest speed. I tried to double the delay, and reduce the speed to less than half. My keys seems to work a little better now (but i've just been testing for a few minutes).
jiggly buttons
my hardware buttons jiggle around a lot. they still work fine, but yes I believe they are just jiggly by poor deisgn.
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
might be "m2d" not compatible ... hair wired ..
I wonder ..whether we can install window CE from pc to h/p through usb link ...
"Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts"
r u using original usb cable ..b'cos now a day I saw many only using normal "small" usb cable head which easily spoil the connector at phone ... too loose for that sharp..
l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
Click to expand...
Click to collapse
Go to Start/Settings/System/Clear Storage
and your usb is probably whack
@kaiserII...your usb is whack, haha. that **** made me laugh.
having same exact issue
ya it happened to me sunday night, having exact same problem. keyboard doesnt work, and my front buttons dont work exept for the the center button which ends up opening the start menu (wrong command). Im over my 1 year warrenty and not sure what to do. Had to buy a cheap 40 dollar nokia for the time being, please help if someone can. Oh and I did a hard reset, and it didnt fix anything. Booted android with it and 1 out of 5 times the buttons came back, this is really weird/vexing.
l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
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Click to collapse
Exactly the same thing has happened to me!! Coming on randomly, draining the battery really quickly and the same keys doing the same things as yours i.e. nothing or Start menu. The backspace and space don't work on the on-screen keyboard either. Is it the end of the road or has anyone the slightest idea what the hell to do!?!?!?
Same issue but slightly different
2 days ago I started hearing a noise from my phone that was not something I normally hear. After checking my phone I found out it was the voice recorder program opening up on its own. It started repeatedly doing this and recording automatically. I had to hold down the close option (X) and before it would stop. AFter a reset and when the phone wakes up it always does this now. Along with all these whacky problems my hard buttons stopped working. My scroll wheel and D-pad sometimes work and only the up, down, left and right arrows work on the keyboard. Camera button seems to work sometimes also. All others have stopped responding. Except for holding the power key. I just reflashed my phone to latest phoenix ROM and problem is the same. Is this it for the phone or is there a fix.
Anyone??? Please!!
Try this free fix
I had the same problem as the original poster. My fix was to download AE Button Plus trial and use it to reset my keys to their original setting. I did not have to do the keyboard, just the external keys. Now my tilt works like it used to.
This fixed the problem when clear storage and reloading roms did not.
It doesn't hurt to try since the trial is free.
Good Luck,
Will
same here... help pls...
any one yet has found a solution for this issue??? 2days ago my Kaiser suddenly started with same problems, buttons dont work and the recorder goes on, any one yet found a way to fix it??? thanks...
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
didnt work...
dantegl36 said:
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
Click to expand...
Click to collapse
thanks anyways "dantegl36" but it didnt work...
I have the same issue
This is intresting, I just posted on this, as I am having the same issue, which of course just started a few days ago. I have the updated UI as well but I installed it as well.
Any idea how to fix it??
keyboard fix "edfc" problem
yes , kaiser tweak slide wake disabled ...it OK
Greetings from Olsztyn Poland
Unfortunately, the problem returned it was only a temporary improvement, sorry
For my tytn2 after rom upgrade, the front buttons do not respond except the central one. the side buttons are responding under the win only but in the bootloader screen they don't respond. and I cannot make a hard reset.
I did a hard reset through the setting menu but still the problem has not been solved. Adding on that the keyboard doesn't work except the arrow keys.
Do anyone can figure a solution for that. except the hardware problem bec I am out of warranty.
Did anyone was able to solve the problem fully?
oo wow, i have the same problem. hope theres a fix
adding to that the the bluetooth is turnino on by itself even if I switched it off and the device by itself after time of switching it off it refuse to start again unless I did a soft reset.
I tried all the avilabe suggestion but nothing worked.
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
samstables said:
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
Click to expand...
Click to collapse
can I know how did u mange to change the rom? bec even my side buttons refuse to work whenever I am at the bootloader screen and the upgrade through the active sync failed.
I absolutely despise my Tilt... I have tried different ROMs, different Radios, and have installed all the "fixes" I could, but this thing is a P.O.S.
I have been dealing with it for a long time, and I'm fed up with it.
A lot of the time my phone does these things:
1. my screen doesn't respond to my taps the first time (or I have to hold it down for a second just to register a "tap")
2. hardware buttons don't register the first time
3. and my keyboard doesn't register a key press the first time
I'll gladly make a video of what I'm talking about, but it is SOOO frustrating.
Anyone know what the problem is?
Hi Guys, the home screen (and all other screens on the phone) flicker and fizz on my HD7. It comes and goes. It started doing it yesterday and a reboot fixed it, but its come back today. It even got to the point where I could not unlock the phone because I couldn't see the keyboard on the screen. The whole screen was black. I eventually managed to unlock the phone because I remembered the location of the keys, but its a bit weird. The only thing I have installed recently is the Faceboot app. I think I'll remove that to see if it makes a difference.
Video here http://www.youtube.com/watch?v=uV2rREcoiOQ
Not sure whats going on with youtube, but I recorded another one here http://www.youtube.com/watch?v=_XDcA7c2Rb0
If it doesn't work, try again in an hour or so... hopefully youtube will have pulled its finger out by then and finished processing the vid!
Here's another vid of the keyboard going mad in the messaging screen... hohum..
http://www.youtube.com/watch?v=goFLPT9UcCM
If you press the volume buttons when it happens, it seems to fix it (well it did for me the one time I got to try it).
Gordon.
mictho100 said:
Hi Guys, the home screen (and all other screens on the phone) flicker and fizz on my HD7. It comes and goes. It started doing it yesterday and a reboot fixed it, but its come back today. It even got to the point where I could not unlock the phone because I couldn't see the keyboard on the screen. The whole screen was black. I eventually managed to unlock the phone because I remembered the location of the keys, but its a bit weird. The only thing I have installed recently is the Faceboot app. I think I'll remove that to see if it makes a difference.
Video here http://www.youtube.com/watch?v=uV2rREcoiOQ
Click to expand...
Click to collapse
What were you doing before this happened??
Absolutely nothing! I literally just press the power button to turn on the screen to login to the phone (note: Im not booting, the phone is only asleep) and the issue is there. Its doing it by itself. As far as I can trace back my steps there could be two causes I can think of. Though these might just be a coincidence obviously. I installed the Facebook App (which is now removed) and I changed the wallpaper to a photo I took with the phone's camera. Not exactly 'hacking'.... I removed the Faebook app and changed the wallpaper and rebooted the phone. Its been OK since yesterday, but we'll have to wait a bit longer to see whether it returns. The keyboard bit is especially funky, as its a pain to type anything when all the keys are flashing randomly....
This has happened about 3 times to me -- always when I'm running some fairly intensive UI operations - scrolling around the Zune hub, the marketplace. Could be a coincidence, I guess.
check this out
http://social.answers.microsoft.com...7/thread/a67013c6-5e38-47ac-a486-495e8b1dbdac
+1 (HD7) Happened a couple of times (wasn't doing anything special).
happens to me from time to time.. sometimes itll go away or i just reboot the phone.
it seems to happen when im doing a lot of things, i figure its just early glitches in the software
I've had both of these glitches today (the flickering home screen and the bizarre looking messages app), and I only bought the new handset yesterday. I know it's early days for WP7, but I really would have hoped there'd be some degree of stability.
Anyway, regardless of what I think, I'd appreciate the ability to terminate an application myself since this would appear to be related to a process not releasing the screen completely. Can't do it at the moment, but I hope Microsoft can give us that capability in the first service release.
Similar Problem
Hey,
I've watched the Youtube videos that were posted and my problem is similar but worse, the screen doesn't just flicker it turns into a kind of trail when I scroll up and down on the home page. So for example my top two tiles are Phone and Messaging, when this happens I get partial images of those two tiles up and down the screen.
I'm not sure whether this is just a software issue or whether its worth returning now while its still relatively new and getting a new one.
I will see if I can find the photos I took on another phone and post them.
Any thoughts will be gratefully received.
Many thanks,
Jess
Hi Guys,
Sorry to drag up an old thread but I work for a major UK Network in the technical team and I've had a few customers reporting this fault on their HD7's. I'm just interested to see the general consensus of users and whether they have suffered this issue be it intermittently, constantly or even just once or twice. I'm also interested in whether there are any temporary solutions to the problem. I may be able to raise this further with HTC although from the looks of it, there are numerous cases open regarding this complaint. The puzzling factor is it only seems to affect the HD7 and not other WP7 handsets.
Thanks in advance.
Just once for me. What I noticed about it when it happened, was that it reminds me of the gleen flicker on the xbox360 when you power it off.
I get my screen completely garbagging maybe twice a week, reboot cures it. I suspect a firmware glitch which I'm hoping Nodo will cure.
lynxboy said:
Hi Guys,
Sorry to drag up an old thread but I work for a major UK Network in the technical team and I've had a few customers reporting this fault on their HD7's. I'm just interested to see the general consensus of users and whether they have suffered this issue be it intermittently, constantly or even just once or twice. I'm also interested in whether there are any temporary solutions to the problem. I may be able to raise this further with HTC although from the looks of it, there are numerous cases open regarding this complaint. The puzzling factor is it only seems to affect the HD7 and not other WP7 handsets.
Thanks in advance.
Click to expand...
Click to collapse
As you imply, this is a known issue. Its also been fixed already by HTC in a subsequent firmware which football has made available on another thread. For those not comfortable with flashing the firmware manually the updated firmware will be included in the NODO update.
A post in this thread http://forum.xda-developers.com/showthread.php?t=1003919&page=2 confirms that the firmware is updated once Nodo is applied to a handset - 2250.09.16901.401 to be exact.
I manually flashed firmware 2250.09.16803.206 to my device which fixed the video issues.
Seems rather telling that you have come to XDA-devs rather go through your carriers formal business ties to HTC??