Database Develop

Question for Vodafone users..

Hi!
I am trying to download my Hotmail mail to my Kaiser with a Vodafone contract account!
The email comes in but no attachment ! No small envelope with the paper clip shows. I can download attachments with Vodafone.net email.
I wondered if Vodafone were blocking the downloading of attachments but the Vodafone representative told me that you cannot download attachments from Hotmail account that is a free account.
He then said that I need to register and pay for a Hotmail service that allows this.
Are any Vodafone users experiencing this problem ?
Thanks for any help !
Ofiaich

Hmm that's odd. I use windows Live to get my hotmail email on the v1615 but haven't received any attachments since i put it on my phone so i dont know. I'll try sending one to myself now and i'll let you know how it goes.
Edit: Ok so i sent two messages with attachments to my hotmail account and i accesed one using a wifi connection and it worked fine. The other one i tried with a data connection and that too was ok. So bottom line is: It works. Maybe your settings are set wrong. Maybe you have it set to not download attachments. It has nothing to do with the hotmail account itself as that guy told you.

Hi ga41!
ga41 said:
. So bottom line is: It works. Maybe your settings are set wrong. Maybe you have it set to not download attachments.
Click to expand...
Click to collapse
So please can you tell me what your settings are ? I would like, very much to know where the settings are for downloading Hotmail attachments !
Could you check your phone for me!
Ofiaich

I checked my settings and i can't see anything in the hotmail settings involving attachments. Are you using Windows Live to see you hotmail messages or something else?

Hi ga41!
I am using Windows Live !
I coould not find anything either, but I can see information about attachments in my Vodafone email account.
Ofiaich

Sorry i couldnt be of more help. I really dont know what's the problem with your phone... Can you download attachments from other email accounts?

Yes, I can download with Vodafone !
STrange, can't get the Microsoft Excghange Server to synchronise directly either...
Ofiaich

Dont know dude. Maybe a reset? Or if all else fails a hard reset? I really dont know.

Hi,
no, waste of time reseting............been there done it,
It's wierd
Ofiaich

Hi!
got the Microsoft Exchange Server working now....
Outlook 2007 PC address on the PC was different !
Attachments in Hotmail still do not work, but don't care...! The email throught M.E.S. gives what I need !
Ofiaich

Great man. Glad you at least got some stuff worked out.

IMAP gmail mail problems

I have configured my Outlook mobile to work with gmail's imap service. Some of the e-mail are perfectly readable but some I recieve don't even have a message body, it is completely empty.....
Is anyone experiencing the same problems?
Cheers,
HJ

A problem all around, not just you.
http://www.gadgetell.com/2007/10/gmail-imap-giving-windows-mobile-users-fits/

I have set it up to headers only of the last 3 days and it works fine!

It worked well for 24 hours, now i can see only attachments and msg header, body unfortunately is gone.

gkirstei said:
It worked well for 24 hours, now i can see only attachments and msg header, body unfortunately is gone.
Click to expand...
Click to collapse
That is exactly my problem, is it a problem @ gmail?

hellejoep said:
That is exactly my problem, is it a problem @ gmail?
Click to expand...
Click to collapse
Think so. Cause many people have this problem.

help question to Gmail
I just sent a help question to Gmail support, let's see what comes up

I am using FlexMail 2007 on my WM6 device with Gmail IMAP4 and all of the message body appears without a problem, regardless of the format of the original message (plain, rich, HTML), so it might be the WM6 e-mail client that is causing the problem.

Google answer
Here is the Google mail support team answer:
Hello,
Thank you for your report.
We are aware of this problem, and our engineers are working diligently to
find a solution. We apologize for any inconvenience this issue may have
caused.
Sincerely,
The Google Team
Let's hope they get it fixed soon!

gmail & html mail
I also have this problem.
Gmail that is html or rich text will not show on my Kaiser. if its plain text it works fine, otherwise its a blank screen.
Also just noticed that I received an email with a pdf attachment. the attachment supposedly opened up just fine but the pdf file had the lines (it was an invoice) but no text whatsoever.
I sure hope Gmail fixes this soon, its a royal pain.
Anyone have better luck if you use the POP option with Gmail instead of the IMAP option ??

POP3 works fine for me.

Yeah this problem has been around ever since they've used imap. pop works fine, but when you send a message, it will appear as one of your inbox items.

I run the same setup, but I run gmail imap on 2 mobile devices, the TyTN II and a Nokia E65.
The E65 works well by downloading the header and then if i want to view the email it gives me the option to download the content.
The TyTN downlaods some of the emails but not others.
I went this morning into Manage Folders and then Select and Hold so that the sub menu appears and then select folder options, this brings up another menu page that gives the option to download header or full email content.
I have not managed to test this as i only have issues with emails from facebook ironically but it might solve the problem.
Tom

Tom Williams said:
I run the same setup, but I run gmail imap on 2 mobile devices, the TyTN II and a Nokia E65.
The E65 works well by downloading the header and then if i want to view the email it gives me the option to download the content.
The TyTN downlaods some of the emails but not others.
I went this morning into Manage Folders and then Select and Hold so that the sub menu appears and then select folder options, this brings up another menu page that gives the option to download header or full email content.
I have not managed to test this as i only have issues with emails from facebook ironically but it might solve the problem.
Tom
Click to expand...
Click to collapse
Its a known GMail issue with WM6. Nothing you can do on the device end will fix it. Check out the Official Google Blog.

where is the official google blog?
forgive me for asking silly questions

Here you go
http://groups.google.com/group/Gmai...8f614aef602/9ea906d95fdd8745#9ea906d95fdd8745

POP3 email attachments - problem identified

Since my last thread and after a number of tests I believe I have have now discovered why it is possible to see and open some email attachments collected from a POP3 Mail Server and not others.
It appears that if an email is sent in Text Format then both the message and the attachment are received by the TyTN and the attachment can be opened by clicking on the link in the message.
However, if the same email is sent in HTML Format the message and the attachment are again received by the TyTN but there is no link to the attachment in the message and it cannot be opened.
If the same emails are collected from Outlook via ActiveSync all the attachments are visible and can be opened irrespective of whether the email is in Text or HTML Format.
Unless I am alone with this problem this is clearly a major bug for a business PDA.
For many users it is one of the main functions of the device to be able to send and receive attachments. To have to look at each email and try and guess whether there might have been an attachment before asking for it to be re-sent in Text Format rather negates the whole point of the device.
Furthermore, it seems as though the "hidden" attachments are saved with the message on the device itself rather than on the Storage card so could rapidly eat up the available memory.
Before I refer the matter to HTC I would be grateful if someone could verify my findings. I have also seen reports that someone on another forum overcame the problem by using a third party mail reader. Any thoughts or suggestions would be greatly appreciated.

Bump
Am I the only one here who uses the TyTN for email ?
I would love to hear whether others have the same problem and if so how it is solved ?

I'm at my wits end with email.

Hi guys,
I don't mean to vent frustrations here but I'm becoming increasingly disappointed with my T-Mobile Vario III (WM6).
My main issue lies with the email capabilities and its seeming inability to work consistently and correctly in my hands. Initially, I was not able to see the link for email attachments let alone download them.
I learned that I needed Windows Live to accomplish this. So I downloaded the CAB file, installed it, synced it with my hotmail inbox and everything appeared to be ok. Wrong.
I was able to click the attachment, which happened to be an .xls file, and download it. However, it revealed itself in 'Mail Attachments' on my SD card. Lets say the file was called Book1.xls, when I open Mail Attachments, the file is there but it has been renamed to '340000d2-330000d4' and is unrecognisable to Excel Mobile. The file is ~ 730kb. The phone suggests I go to Excel Mobile and try to open it through the application. This doesn't seem to be achievable.
What's more, when I go back to my inbox and try and re-download the file, it won't let me. It tells me it 'Cannot display the attachment'. Occasionally it will also say it 'Failed to sync folders'.
This whole process seems so much simpler on my friend's N95. Go straight to hotmail, download attachment, open with Spreadsheet and bang, it's there. Why can't the Vario III be like that?
I apologise in advance if I'm being incompetant but surely it shouldn't be this fiddly.
Thanks.

So if I understand you correctly, you can't view/open email attachments in your pocket outlook.
If that's the case, (if you're installed the latest windows cab), do have the latest version of "Windows Live" and/or Pocket MS Office '07?
Perhaps you should use a different email client (Fleximail, Profimail, (not free).
I also suggest you try the link in my signature "General Software Questions". That way, more people will be able to see and answer your question(s)

If I read things right, you are trying to download your email from Hotmail?? If this is right, then to be honest the best solution is to change to a proper pop3 address (Gmail for example).
I use Gmail on my Tytn II and have no problems downloading attachments etc using the built in Outlook client, the only thing I have done is to get another program to build a "check email" schedule.
If you aren't using Hotmail, then ignore this!

Thanks a lot guys, I appreciate the responses.
I was using Hotmail in a vain attempt to retrieve my attachments. After about 4 or 5 hours of research and effort, I decided to give up. I tried using Gmail and it works fine, as long as I don't use the html version of mobile Google. Normal Gmail allows me to save the excel file to my documents and open it with Excel Mobile.
I am satisfied, I suppose.
Thanks again.

I think you would be better of activating pop3 on Gmail and using the built in Outlook and not going through a browser, but its up to you.

If using gmail, I would enable IMAP on your gmail account, then set it up as a regular IMAP email on the Kaiser. Much better then POP on a mobile device.

I think the problem with the poster is he's opening the files directly from the mail attachment folder which is where Pocket Outlook puts the attachments with whatever name it wants to use.
What you have to do is go to your email and you'll see the attachment there with its correct name. Click and hold, choose save as and pick the location. Then you can browse to the location using windows explorer or excel and open it from there. Just like a pc.

Yeah, I worked it out: Don't use Hotmail. I configured it to use Gmail IMAP and it works fine. Now I just have the multitude of other bugs to deal with...
Thanks again.

Email - Attachments - Not Downloading

Hi everyone,
I just can´t download the attachments of emails I receive...I make the sync, I receive the emails, but when I try do download the attachments it just don´t work (it seems that its going to download, it show that "download arrow" aside de attachment, but nothing happens and the "download arrow" just goes away...).
Can you help me with it?

Nobody?
I have just installed a new ROM and nothing...its seems to be hardware problem, and that really sucks.
With my Touch Cruise and with the same configuration, everything just works fine. With my friend´s Diamond, everythings works fine either.
However, with mine it´s impossible to download email´s attachment...damn...

Have you checked your email settings??...if not check there...click on the account your having probs with and go through the settings ie advanced settings and there should be something there regarding downloading attachments.
For my gmail account, i have all attachments downloaded when i get new emails.

Spawn12 said:
Have you checked your email settings??...if not check there...click on the account your having probs with and go through the settings ie advanced settings and there should be something there regarding downloading attachments.
For my gmail account, i have all attachments downloaded when i get new emails.
Click to expand...
Click to collapse
downloading first all headers and only after you choose witch attachments you are interested in and make anther send\receive you'll get them.

Thank you for your response.
However, this is not a settings problem. I have checked and re-checked all the settings. Actually, the settings on my Diamond are exactly the same I had on my Cruise, and are the same I have inserted into another Diamond.
It's really strange...always when I try to download attachments it shows "error synchronizing". I have already choosen the external memory to be the place to file the attachments, but it didn't worked.
On the attachments folder at the external memory it only shows some "empty" icons, but there are no attachments downloaded over there.
It is so frustrating...damn...

KukurikU said:
downloading first all headers and only after you choose witch attachments you are interested in and make anther send\receive you'll get them.
Click to expand...
Click to collapse
That's exactly what I do. On my Cruise it was the same...the header first...than choosing the files, and after all that pressing the send/receive. But this is not working with the Diamond.
It starts the procedure of downloading the files, and after all it finishes the procedure without downloading it. It also clear the "downloading arrow", as if the download had been finished...but it's not...

Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.

Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.

ohnophone said:
Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.
Click to expand...
Click to collapse
Thank you mate. I have just tryed this, but it also didn't worked...I'm totally lost...I just don't know what to do, and I'm really planning to smash the Diamond against my bedrooms wall....hehehehehe...

Nobody? No clues?

I have already updated Diamond´s ROM, and nothing happened.
I have also called the HTC support in the US, and no way of getting the emails´ attachments downloaded...damn...

I have changed my ROM at least 4 times...now I'm using the 137.456.2, and the attachments still not downloading....frustrating....

Guys, this is my last posting regarding this matter...I promisse!!!
Unfortunatelly, this attachment issue that I have faced is too much for me. I have tryed to change the ROM...I've changed the settings...I've prayed the Lord and I've entered into an agreement with the Devil itself...and nothing happened.
The Diamond's behavior is not exactly what I've thought a up-to-date device should have.
Shame on HTC...that has acted such as a minor company...
Therefore, I'l have to get bach to Sony...Xpria here I come!!!!!!!!!

SOLUTION!!
Hello,
I too noticed this issue, and found this thread this evening in attempting to resolve it. GOOD NEWS – cracked it!
I had exactly the same issues as you, and I also had multiple Windows Mobile 6.1 devices to test with (including 2 x HTC Diamonds). All WM6.1 devices had the same issue, although an old WM5 device (original HTC Touch in fact) worked fine.
This led me to think it could well be a backend Exchange 2007 configuration issue - and indeed it was: basically a Exchange 2007-set policy to which only the newer devices would adhere to.
Very simple to change:
1. From your Exchange 2007 server go into the ‘Exchange Management Console’
2. Open up the ‘Client Access’ pane which is beneath the ‘Organisation Configuration’ tree
3. Right click on your defined rule (‘Default’ by, erm, default!) and click ‘Properties’
4. Go to the ‘Sync Settings’
5. You need to tick the (now rather obvious!) ‘Allow attachments to be downloaded to the device’
6. Click OK
7. FIXED!
FYI. when I first looked at this a few months ago, ie. when I first migrated my test platform over to Exchange 2007, I assumed here I was defining the default download policy for a given Windows Mobile device, ie. the same as you enter on the device (when selecting how much of a message header to load, how many days/weeks of past calendar etc).. where-as instead on further attention to detail it transpires you are simply giving permission / setting limits here in the Exchange 2007 interface and then you setup your actual preferences on the device itself.
Hope this all makes sense.. and brings an end to your sleepless nights!
Si

Nice.
Thank you Mate.
I have found this other solution, which I have apllied and worked nicelly:
"I have a 800w with Windows mobile 6.1 connecting to a 2003 Exchange
SP2 server. Everything is syncing just fine with active sync but when
I try to open a attachment I get nothing. It looks like its
downloading but never turns the icon to a real icon.
(...)
Well after another couple of hours on the phone with Microsoft we have
at least identifies the problem. The IIS server we have OMA on is
also hosting web services for Citrix. The Citrix licensing service
uses Tomcat for most of its functionality and when we disabled the
isapi_redirect.dll, the phone was able to download again. Looks like
its off to Citrix or Apache for the fix unless someone out there knows
of a fix. "
My problem was exactly the above: Citrix + WinMobile 6.1 + 2003 Exchange Server.
See ya!

How did you disable the dll?
How exactly did you disable the dll?
Did you Prohibit "Tomcat Servlet Engine" under Web Service Extension?
I found this blog that details the issue, however the link to his patched dll is broken:
http://thofmann.blogspot.com/2008/08/fixing-attachment-download-with-active.html

hmoroni said:
Thank you mate. I have just tryed this, but it also didn't worked...I'm totally lost...I just don't know what to do, and I'm really planning to smash the Diamond against my bedrooms wall....hehehehehe...
Click to expand...
Click to collapse
He he
Got the same problem. No clue?!?!?!?!?
Also need help!

hmoroni said:
Nice.
Thank you Mate.
I have found this other solution, which I have apllied and worked nicelly:
"I have a 800w with Windows mobile 6.1 connecting to a 2003 Exchange
SP2 server. Everything is syncing just fine with active sync but when
I try to open a attachment I get nothing. It looks like its
downloading but never turns the icon to a real icon.
(...)
Well after another couple of hours on the phone with Microsoft we have
at least identifies the problem. The IIS server we have OMA on is
also hosting web services for Citrix. The Citrix licensing service
uses Tomcat for most of its functionality and when we disabled the
isapi_redirect.dll, the phone was able to download again. Looks like
its off to Citrix or Apache for the fix unless someone out there knows
of a fix. "
My problem was exactly the above: Citrix + WinMobile 6.1 + 2003 Exchange Server.
See ya!
Click to expand...
Click to collapse
Hi
I have the same config as you:
Citrix + WinMobile 6.1 + 2003 Exchange Server.
I will try your idea.
Thanks