Related
so pretty much we had a blackout on campus and my phone was low on battery. to salvage my laptop's battery, i used the USB charger on the phone while the laptop was closed and barely even booted up (did not "log in" to windows). so, later in the night my battery went dead, and i'm sure my turning it on and off 15 times with a empty battery just to see the home screen did not help.
next day, I plug in the charger and get the RED LIGHT!!!
i give the phone "CPR" and plug it back in the charger to get an amber light a few minutes later. The phone eventually charged to 30% before i took it out with me to lunch, when I got back I plugged it back in and now it would would not charge at all. the battery % would just gradually decrease.
i tried cleaning the battery connections with alcohol and im pretty sure this made the sticker turn pink (means "water damage"), and att wont give mea new one because of this.
anything i can do?
PS- i never got the red light back since i "fixed" it the first time, now i need to plug it in to turn the phone on and even then it turns off after 2-4 minutes by itself!!! If plugged into wall charger without a battery i just get a red flashing light. with batter, a constant amber.
Take it into a store and try swapping out the battery temporarily with one from the one in the store - if it works then purchase a new battery?
UPDATE
not an option, dont have any stores by me and have no car .
***update - i did use the usb charge trick but splitting the wires and connecting to the battery for 5 or so minutes.. it got up to 17% but is now going back down even though its plugged into the wall charger
Did they ask you if the sticker was pink? Did you yell at a manager or something. Just because the sticker is that color doesn't mean there is damage.
If the sticker is not the default color, they won't warranty the phone. That's just how it is. Someone might get lucky and they do it anyway, but in general that's their policy.
Why else would the plaster the stupid things in 6+ places in/on the phone?
I still don't buy the "I got it wet cleaning the contacts" part myself. But the overall story seems unfortunately common for the Kaiser (other phones too?) with it deciding to die after the battery gets too low. Most people have decided it's not the battery that fails and even if they get the phone to charge, it does not work properly afterwords.
I think HTC should take some responsibility here.
OK, I finally got to try a seperate battery and the charger still would not charge the battery (the charger used was also a new one). What can I do!? Should I buy a parted one from ebay and replace something?
theromanone said:
and replace something?
Click to expand...
Click to collapse
The whole mainboard...
is that possible, something anyone could do themselves?
kilrah said:
The whole mainboard...
Click to expand...
Click to collapse
wow, i hope it is not that!
anyone else have suggestions on how to fix my kaiser?
-better yet, any successful repairs of this? thanks!
this is old and all, but i finally now have another kaiser to fool around and part out.. any suggestions?
well first off if there is truely water damage and not just a freek bricking then i would try the rice trick first, simply place the phone on a box of rice for a week (or silica gel). not u can not reflash the device because u can not get a 50% charge correct? it almost sounds if the battery is dieing that quickly that u have a short somewhere in the phone cuasing the displacment of energy, also i know that i had a phone a while back (not an htc) but it would only take a charge from a car charger, so try possible expermenting with USB/WALL/CAR chargers. if i were u i probably wouldnt take the phone completely apart unless u are sure that neither the original or the parts phone can be used as anything more than a paper weight.
on an un-related subject if ur looking for a replacment i have a tilt i am looking to sell if u want to pm me we could negotiate a price.
thanks for the reply, i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working, i'll try other methods as well.
if it bombs, i'm sure you'll be receiving a pm very soon!
theromanone said:
i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working
Click to expand...
Click to collapse
I've cleaned the battery terminals and spring contacts many times on my TyTN II and not had this problem since. The key is to use a cotton bud sprayed with contact cleaner/IPA to rub the contact cleaner on/off and not spray it around the area directly. If a cotton bud isn't used as well as the contact cleaner/IPA then much of the grime wont be cleaned off. This still sounds like a conductivity issue to me.
still not clear what you think happened...
in any case, using a FULLY CHARGED BATTERY (charge it using something else, or just jimmy rig to the battery terminals for a while), does the Tilt function properly ? If so, then the most it can be is the charging circuit of the Tilt. Worse case, get one of those charging cradles and charge your battery on that instead (a pain, but cheaper than replacing a Tilt)...
in other words, I wouldn't give up just yet, given what it sounds like has happened...
does the tilt function when plugged into a powered USB port ?
ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.
xdanimals said:
ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.
Click to expand...
Click to collapse
I had a problem where the Tilt wouldn't charge until I deleted a waiting voicemail and a few unread emails. This was on a cooker ROM but check it out.
Hope that helps.
check the connector on the phone and see if it is broken I remember on my first two tilts it broke and I had to get new ones (warranty) and then the third ones broke but i used a small screwdriver and put the pieces together again.
xdanimals said:
ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.
Click to expand...
Click to collapse
Don't throw away your old battery because it's probably not to blame and you can then have a spare. How does it go if you attempt to charge via a USB cable connected to the PC? Will it still connect via Activesync over USB? Do you still get the orange light on the left of the phones earpiece when you're attempting to charge it? These are some steps that'll help to narrow down whats going on - let us know.
Had this problem using on of the original M2d (roms).
Now im running hyper dragon w/ m2d cab and all is well. Ive also experience this from a bent pin. (dont drink coffee for 1 day prior to attempting mini-usb surgery!)
umm.. when connected to the charger the orange light is on i bought a charger on ebay and it charges the batteries up so now i have two batteries using one as a spare when one is charging. the usb doesnt seem to be broken. a lil background i spilled water on it a lil while back but the phone works fine i have a feeling that that may have something to do with not being able to charge but why would the light switch over to orange then when i charge it. sorry if this seems really noooob
My Kaiser failed recently with not being able to charge. Most of the time it didn't charge but if you wiggled the connector around the charge light came on, then went off moments later as the connection/wire combo moved. I contacted Orange and they sent me a replacement. No problems since.
Most of the time my PDA goes into a charging cradle but when that fails I use the car charger/other mains lead.
As for being a Noob, we all have to start somewhere
My Kaiser failed recently with not being able to charge. Most of the time it didn't charge but if you wiggled the connector around the charge light came on, then went off moments later as the connection/wire combo moved. I contacted Orange and they sent me a replacement. No problems since.
Most of the time my PDA goes into a charging cradle but when that fails I use the car charger/other mains lead.
As for being a Noob, we all have to start somewhere
My fix
Stuck my stylus in there by mistake and could only cvharge if i wrapped the cord around.
I recently bought a rechargable battery pack for my daughters wii, and it came with two usb cords (from target $26.99), and one day i plugged my tilt in and it charged no problem, been using this ever since (November to now).
Cnn.cn sells the usb part of the phone, Im just to afraid to solder the old one off and the new one on. Might try it one day!
I have the same problem currently. I plug in and the light comes on, but the battery does not charge. I'm waiting to borrow a friends battery so I can reflash to standard to send back to HTC!
I got my phone wet last week and I am having the exact same problem. I have a battery charger and 2 batteries so I am doing the same thing as you but it's getting a bit old.
I dont have a warrany so I'm hoping to find some good ideas here as to what (if anything) can be tried.
Update:
I decided to crack open the case tonight and take a look inside. Unfortunately I couldn't find any youtube video tutorials so I had to just go carefully and not force anything. I ended up only having to take apart the motherboard side (keyboard side). Once I had the phone completely apart, I taped a known good battery in and connected the charger. A physical inspection passed, no burns or shorts that I could see and no funny smells. After about 30 minutes of charge time, I unplugged the charger and the battery power had increased 10%. Sweet.
It turns out that the battery I had in the phone when it got wet may have been ruined though. That one will not charge even in a standalone battery charger. That's allot cheaper than the alternatives I was thinking about though. The Fuze was really calling my name today for a couple hours. Saving $500 though feels pretty good.
This is a weird one that just started happening in the past few days
I updated my phone to 4.1.2 about 6 weeks ago (UK T-Mobile Galaxy Note )
Once it finished i did a hard reset.
But for the last week or so ive noticed that when my phone is in my pocket i occasionally hear that "two-tone" sound that the phone makes when you plug in an AC Adapter.
If I pull my phone out too look at it, it is sitting at the Lock Screen.
Its not like the power icon is flashing as if it thinks its charging or anything.
I cant make it happen again when the phone is in my hand, it only happens when in my jeans pocket.
Any ideas?
update:
its started doing it when lying on the table now
When the phone is off, the lock screen comes on and in the middle of the lock screen it flashes up the message Charging 100% , then goes away.
its doing this about once a minute
Question......When you DO connect the usb port to charge, wiggle it around and see if the charge sound comes and
goes. If it does, it most likely indicates a dirty or damaged USB port. If you take it apart and flex the board, you'll see
the pin connections on the rear of the socket, will connect/disconnect. Mind did similar, and I replaced the port...twice...
(because I got the wrong country version the 1st time). Start to finish, takes about 15 minutes to replace, even with
my poor eyesight.
dougsdir said:
This is a weird one that just started happening in the past few days
I updated my phone to 4.1.2 about 6 weeks ago (UK T-Mobile Galaxy Note )
Once it finished i did a hard reset.
But for the last week or so ive noticed that when my phone is in my pocket i occasionally hear that "two-tone" sound that the phone makes when you plug in an AC Adapter.
If I pull my phone out too look at it, it is sitting at the Lock Screen.
Its not like the power icon is flashing as if it thinks its charging or anything.
I cant make it happen again when the phone is in my hand, it only happens when in my jeans pocket.
Any ideas?
update:
its started doing it when lying on the table now
When the phone is off, the lock screen comes on and in the middle of the lock screen it flashes up the message Charging 100% , then goes away.
its doing this about once a minute
Click to expand...
Click to collapse
p51d007 said:
Question......When you DO connect the usb port to charge, wiggle it around and see if the charge sound comes and
goes. If it does, it most likely indicates a dirty or damaged USB port. If you take it apart and flex the board, you'll see
the pin connections on the rear of the socket, will connect/disconnect. Mind did similar, and I replaced the port...twice...
(because I got the wrong country version the 1st time). Start to finish, takes about 15 minutes to replace, even with
my poor eyesight.
Click to expand...
Click to collapse
+1.
And it is about 30 min if u a noobie in electric... :good: :highfive:
Yeah, about that much...pretty easy fix. Little tip. I'm in my 50's, so it's bifocals or nothing...
If the screws are hard to see, disassemble in a plate, box, or flip a frisbee upside down and disassemble
in that, so the screws don't get lost. They are micro tiny (at least for my eyes )
Sale_zg said:
+1.
And it is about 30 min if u a noobie in electric... :good: :highfive:
Click to expand...
Click to collapse
I've recently been experiencing some charging issues with the handset taking forever to charge, the latest charge was taking well over 15 minutes increase 1%. I tried various chargers, including a brand new original one (the one in the box).
Well, last night I put the phone on charge with the handset turned off around 2am, woke up around midday today and the handset was showing the green LED, so it was almost, or fully, charged. Went downstairs to have a cup of coffee and came back ten minutes later to find the LED off. Tried turning the phone on and nothing happened. Tried the reset combination and the red button under the SIM flap, nothing, tried connecting to SEUS, nothing. Tried connecting to Flashtool, nothing. I left the phone on charge for another hour and tried the same things again, nothing.
No lights, no vibrations, no screen activity. The phone isn't even getting warm like it normally does on charge (confirmed that with another charger)
My girlfriend said that whilst I was downstairs she did take it off charge and put it back on charge straight away when it wouldn't wake up BUT she wasn't sure if she put the charger back on the right way (the magnetic one) however the pins don't actually touch if the plug is the wrong way round as the pin towards the bottom of the phone is offset slightly so I don't believe it has shorted.
So great, my almost new Z1 is now a paperweight. Sony won't touch the handset as the back glass has a small crack in so they just spout off about water damage. The phone has never been near water, let alone in it.
C6903 on 757 firmware, bootloader relocked and non rooted. No nasty apps installed and basically running stock,
Anyone have any ideas? I'm resurrecting my old BB for the time being.
I bet its been shorted
Leave it on mains charger for 24 hours
gregbradley said:
I bet its been shorted
Leave it on mains charger for 24 hours
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Click to collapse
That's what I'm thinking. The design of the dosk pins should prevent that, but apparently it doesn't!
As probably there is stripes to check if water was inside I will exclude that. Also the magnetic connector have his way to plug so is close to impossible to revert it, hardly if you try maybe it will, but I did many time and nothing happened. At last I think you girlfriend mess up with you phone and now she now don't remember because she knows you will be furious...LOL...
BTW, I will press Sony to take look at it. They don't have to replace the cracked glass, they have to check where is the problem.
eclyptos said:
As probably there is stripes to check if water was inside I will exclude that. Also the magnetic connector have his way to plug so is close to impossible to revert it, hardly if you try maybe it will, but I did many time and nothing happened. At last I think you girlfriend mess up with you phone and now she now don't remember because she knows you will be furious...LOL...
BTW, I will press Sony to take look at it. They don't have to replace the cracked glass, they have to check where is the problem.
Click to expand...
Click to collapse
As you say, none of the water indicators (if I'm actually looking in the right place) are a different colour to normal. The dock pin is offset to one side slightly, it can be seen if you look closely so you are right, it really shouldn't have damaged the handset.
She isn't even sure if she did plug it back in! She was half asleep so I don't know lol
Sony will be getting some nasty words in a letter if they fail to do anything. I don't care about the glass, it doesn't bother me, as long as the phone works,
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Same
I had a similar issue with my S6 Edge this past weekend. I tredi charging it with 2 different fast chargers and three other cables. It said charging and I would walk out of the room and within minutes, it was no longer charging.
My wife's edge charged just fine.
I called VZ and we walked through all the typical stuff. Finally, we did a "wipe cache" option on the boot screen (Hold Power and Home button Reset)
It worked.
Rep said there must have been some corrupted file that was screwing me up. I had just downloaded a game about an hour earlier from the app store. I deleted that for good measure. (though in fairness, no idea if that is what caused it-- but seems logical given that is the only change made since last charge)
Hmm odd. Usually charging issues are hardware related and I don't believe I've heard of a software action fixing it. Good for you though.
Very strange, I had the very same issue last night and today. Since I ordered mine online it was a bigger hassle especially considering the gold platinum variant is out of stock everywhere. they're sending me a new one and then I'll return this one does this week.
Wow I thought I was the only one with this issue. I also picked up a Verizon branded fast charger and now I can't even charge my phone with it since it'd just slow charge and whereas with the original charger would tell me normal charging but give me a time estimate of 2 hours from 70 percent.
Yeah, the replacement phone works fine, including with the fast car charger. Now it's been just shy of one month since getting the replacement phone, and I had the original about a month, so guess we'll see if it lasts, but I'm pretty confident it was a rare phone issue instead, and keeping my fingers crossed that this one continues going fine.
CharlzO_2000 said:
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Click to expand...
Click to collapse
I've sent my phone to Samsung and they fixed the problem changing the charging port, the battery and the fast charger.
Original Problem:
POWER - CHARGING ISSUES - PHONE BEEPS W/O BEING CONNECTED
Problem found:
IF/CHARGING PORT - FWT - INTERNAL BATTERY FAILURE - SIDE KEY FAILURE
Solution:
REPLACED COMPONENT
If you have any additional questions, please call us at 1-800-SAMSUNG