Line 2 Facility? - Tilt, TyTN II, MDA Vario III General

Hi,
I've just got my tytn 2 on orange. I have 2 lines with orange on one sim card (personal & business).
My previous phones have been fine with 2 lines on one sim.
Having just been "on hold" with orange customer services for 45 minutes, they are now telling me that the tytn 2 does not support the 2 line feature!
Can someone please confirm this???
To make things worse orange are refusing to take the phone back!!!!!!
Please help.
Many Thanks,
J.

They are correct it does not support it, from memory it does support part but depends on diffrent models, i think it gives a dead tone on line 2 incoming but you can switch to line 2 for outgoing or its the other way round, sorry been a long time since i've had a use for line 2.
I cannot see why you cannot send the phone back you get 7 days with any phone from Orange upgrades so long as you did not purchase instore, either way i would argue they should have advised you that it didnt work with your contract.

Hi,
I have a 2 line SIM card from my provider, it works very good. Both lines will ring if some one call to any of it. You can switch to any line for outgoing calls trough Phone Options. For incoming call you don't need to do nothing, ust insert the SIM and it works, at least in my case is working fine.
Regards,
Taguapire

the generic HTC tytn II rom works ok with Orange UK. You cant receive calls on line 2 but everything else works ok
you need to flash the rom!

If I flash the phone do you think it will work?
The store has agreed to take the phone back providing that I return it by 10:00am today!

JLondon said:
If I flash the phone do you think it will work?
The store has agreed to take the phone back providing that I return it by 10:00am today!
Click to expand...
Click to collapse
i cant guarantee that it will work but i believe its a ROM issue, so there is a good change it will!

Related

E-Mail from HTC europe

i received this e-mail this weekend in regards to my breeze always dropping calls. it refers to a new update but only via the support centre
Good Morning,
?
The fact that your calls drops is?not normal, if it does that you should try
to Hard reset the device.
If the hard reset doesn't sort the issue you will need to send the phone to
repair.
Note: hard reset will delete all data from the device, you need to save your
personnal files and synchronize your device first.
I can confirm we have recently released a new ROM update for the Mteor.
?
Due to the complex nature of this ROM update we will not be offering this
download via our website. Instead we are offering it through our network of
repair centres.
?
From the information you have provided your local repair centre are:
?
HTC Europe Co.Ltd
Communications House
Presley Way
Crownhill
Milton Keynes
MK8 0ES
+44 (0) 1908 55 64 64
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
?
Best regards,
Lena
HTC Europe
[email protected]
does anyone know what the turn around time from being received to being sent out from HTC is?
in regards to a software update and a repair/replacement which would include any tests they'ed need to do.
thanks
HI, just try to deactivate the Umts Bandselection... means don't choose Auto .... just try GSM only....
i have Problems to when have activated the AUTO feature...
steve
i have done, thought it fixed it for a whole day aswell, however it seems to make it happen less but it still happens a few times a day
well got the phone back, they actually replaced it so got a new 1 out of the mix and the fact i bought it off ebay second hand - bonus!
the dropping of calls still occurs but it seems its the 3G orange payg sim i have. i will try and get a new one out of orange on saturday and see if that works, i know its the sim as i tried a orange 2G payg sim and it has no problems whatsoever
so its oranges fault and HTC's for not making it work correctly with the sim.
Dan
No new rom on it then? ;p
the rom had a .3 at the end of it instead of .1
the radio was the same too.
My MTeoR arrived today. I also have a "3G sim" or whatever they are.. the one that came with my Nokia N95. That same sim has worked perfectly in my E50 for the past three months, but in the MTeoR I am frequently being disconnected during calls, and even when the phone is off-call, the display changed from "3G Orange" to "No Service" quite frequently.
This is no good
wow, i know it doesn't help its nice to know its not just me breaking the phone like i seem to do to everything electrical
by the way t-mobile, vodafone sims i have work fine in 3g mode, its obviously a orange problem. i have e-mailed them again asking if its a common problem. all i can say is you do the same and maybe our collective voices will be heard.

OH MY GOD ! Line 2 support in WM6 Pro

Wow, i just upgraded my OS to Dutty's final rom, leaving my radio rom as the standard Orange one. And, hang on, what is that 1 up the top next to the G.
Go into the phone app, hold down # and hey presto. Line 2. WOW
This is the first ever phone/os combo that has line 2 support on a pocket pc phone. Has been supported from day 1 in smartphones but not in the pocket pc, why, i dont know, but now it is. Hurrah.
This probly doesnt apply to most people on here but anyone else with line 2 then get stuck in.
Cheers
rob.
Show a screen shot
rjefferis post a screen shot.
here you go
it is hard to find a dual SIM card....
Hmm, nothing happens when i hold #
Could you give us your radio number :S
I don't have this option and I got duttyroy's final touch flo rom.
And the holding # in phone did not help :S
not a dual simcard, guys... single but with 2 lines.
yeah rogers has a feature like this as well, but not sure how/if it works with the kaiser
yeah it is just a single sim card with 2 different phone numbers.
You can recieve calls on both numbers and it tells you which line it comes in on.
You can also make calls on both numbers by holding # to select which line you want it to go out on.
Orange have offered it as a feature for years, Tmobile in the UK used to as well back in the One2One days, might still do. That is where i got mine from. I was on a One2One precept time plan which came with a priority line free. Back then all the second line could do is recieve calls. It was so you could divert all your calls to voicemail if you were in a meeting or something, but the priority line would still ring through.
When i moved to Orange i got them to match my plan and they did and gave me my line 2. Then when virgin mobile started up i got Orange to put my second line onto that timeplan pricematch so i can keep it forever and not pay any line rental on it, just the call cost. Have had it for years and years. Always wondered why it wasnt supported on Pocket PC's when it was on smartphones.
So there you go, that is the story of my second line.
I think it will only work if your have Orange Line2 SIM
As mentioned, it is one single simcard with two lines/contracts
Orange currently do this and as far as I know, are the only ones that do it - It is in theory two numbers, two contracts (two lines)
akash_84 said:
As mentioned, it is one single simcard with two lines/contracts
Orange currently do this and as far as I know, are the only ones that do it - It is in theory two numbers, two contracts (two lines)
Click to expand...
Click to collapse
No it's not. It's 2 lines, ONE contract, ONE number. You can put a call on hold and make/receive another call.
Well not unless they do 2 different sorts, but mine is as stated by akash_84. It is 2 different numbers and 2 different contracts. Obviously under the same account though. When you get your bill though you get 2 bills as if it were a second phone.
FloatingFatMan said:
No it's not. It's 2 lines, ONE contract, ONE number. You can put a call on hold and make/receive another call.
Click to expand...
Click to collapse
I can do that with 1 line, it's called "Call Waiting" & "Conference" functions.
Our Brit Friends are talking about something totally different. When I worked a Motorola (12 years ago) they had the ability to offer this to their employees but I've never heard of a US Carrier offering such a feature.
Basically is is like having 2 lines at your home or business. They function a two seperate lines. If you silence the first line line2 still rings.
This feature is called ALS (automatic line switching) it is a part of GSM standart, but though not all operators support it. It is like "software dual-sim". You actually have two numbers on one sim and can have two different contracts. One for talking and one, with cheaper traffic, for surfing for example.
I do not know if it is actually working on Kaiser, as I do not use it, but though I have this annoying "1" sign in my taskbar =( An I do not know how to get rid of it.
As said a few times Orange UK have offered this service for years, its probably not as popular as it was, its effectivley two differany contracts and numbers on 1 sim card.
It used to be VERY popular a few years back when Orange UK offered a service called everyday 50. meaning you go 50 mins of evening calls free every days for a very cheap price.
The catch was expensive calls during the day.
To combat this, people had an any time tariff on line 1 (first number) and the offpeak tariff on the second line (second number)
A couple of times i would of been on the phone for 20 mins during the day time to finish the call and find i was using the wrong line and got stung for the day time usage!
Whichever line you dialled out would be displayed at the other end.
Works quite well also for seperating business and plesure as you can disable calls coming in on one of the lines (ie the weekend)
no line 2 (ALS) option on my phone
I have a AT&T Tilt, modded with Dutty's Final ROM as well... but under SETTINGS>Phone there is no ALS tab like the one you show....
am i missing something?
(Using on Rogers Wireless Canada with a Sim Card with two lines/numbers)
I cannot call out on the 2nd number, which is important.
I used to have a HTC 621 (aka Dash/Excalibur) which didnt have this option either but at least when people called the Line2 number it would have a distinctive ring... the Tilt/Kaiser makes no distinction with either number...
Help
Northred, you can try to enable it by setting "ShowALSPage" to 1 in your registry under HKLM/Software/OEM/PhoneSetting.
I beleive 2nd line is a Orange thing, you get 2 numbers.....one simcard
I have a Cosmote (Greece) SIM card which has 2 numbers in it (2in1) but the Line 1 or 2 doesn't work whether I use First number of SIMcard or Second,the "1" remains there.

Line 2 on the Kaiser

i am an ORANGE UK, user - i have their Line 2 service (2 lines on 1 Sim card.
90% of nokia's support the 2 lines, but have found the SPV M3100, and HTC Kaiser (tytnII) are said not too...
However, recently i removed the poor excuse for a rom, that orange installed on my device and installed the HTC shipping Rom.
I then was drawn to the fact that although HTC say, no our device doesnt support in anyway the second line, and windows 6 doesnt on this type of device.
I find that:-
1 - i can change lines from line 1 to 2 etc
2 - i can dial out from line 1 and line 2
3 - i can receive calls on my line 1
4 - i can receive texts on both my line 1 & 2 numbers
5 - the problem - if i dial my line 2 number, it gives a discontinued tone.
i can now hear you all thinking - thats really strange and yet, so close to being fully compatible!
i think it's probably something so small, but it just wont let the call in.
My SPV M3100 - had yet another amazing issue again connected, my 1st device - when the line 2 number was called, the device screen would light up, then terminate the incoming call. I then had to change the device and got another in place, this device had a later rom issue onboard, guess what, when you called the line 2 number - not a sausage, this would indicate - something in the rom.
Can someone please have a look at the HTC shipping rom, and see what you can find...
would love to be able to fully utilise the device and so would many other UK orange users with Line 2
Any help would be appreciated.
cheers
I dont know about this in first hand, but i have read here that 2 lines work. Do more search about it here and you should find talk about it.
It has to work. Cause someone already posted a topic about 2 lines support in wm6.
yes 2 lines work i do use them in my kaiser (i dont know if its because im in mexico but whatever xDU ) try reading more here
arh....but
the info i am getting is Microsoft did alot of work for the WM6 for Smart Phones, but dropped the whole PPC shortfall issues, its definately the rom thats holding the facility from working but it's finding someone who knows what they are doing and looking for within a rom.

2 Line Tilt - 2 different accounts HOW TO?

I have a new Tilt (stock) I want to know if it supports 2 lines? Att phone reps said no, store rep says yes. I want to have my business line and personal line on the same phone - trouble is they are 2 different ATT accounts. Does anyone know for sure if the tilt supports 2 lines? Does anyone know how to mod the sim or the procedure to get a 2nd line from another account onto the phone I have a sim reader/writer but instructions are in hyroglyphics. Could anyone recomend a sim programmer that would do the trick or is the sim card id going to be the road block?
You can look into this solution:
http://www.simore.ch/en/mobile_phone_accessory/HTC/TyTN-II.html
Thanks
I have ordered this sim and will post back after I install it as to how the install whent.
sim
you can get a dual sim card on ebay
sim
you can get a dual sim card on ebay
http://cgi.ebay.com/2-In-1-GSM-Dual...ryZ48501QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
rsbrandt said:
I have a new Tilt (stock) I want to know if it supports 2 lines? Att phone reps said no, store rep says yes. I want to have my business line and personal line on the same phone - trouble is they are 2 different ATT accounts. Does anyone know for sure if the tilt supports 2 lines? Does anyone know how to mod the sim or the procedure to get a 2nd line from another account onto the phone I have a sim reader/writer but instructions are in hyroglyphics. Could anyone recomend a sim programmer that would do the trick or is the sim card id going to be the road block?
Click to expand...
Click to collapse
the adapters that are being listed here will allow you to insert two SIM cards into the device, but only one SIM can be active at a time (so if you have SIM one active, even if not on a call, the second SIM calls/SMS will not show up until to switch).
The Tilt has the ability to accept two numbers but this is a network restriction. Speak to AT&T about MULTISIM or placing a redirect on one of the lines. That way you will have ONE SIM and will be able to accept calls for business and personal on one phone (even have the ability of placing one on hold whilst receving the other).
The only issue comes to your number - people can contact you using either the business number or the personal number. but when you send SMS or make a call, your number will be shown. You need to decide whether this is to be the personal or business numbers shown as you can't easily change this once it is setup.
As I say, speak to your network if the above is the option you are wanting, else go ahead with the dual SIM adapter if you are happy to change over to keep checking for new SMS and voicemails.
Thanks!
I will try out the forwarding, my problem is that my personal line is for another business - I want to be able to determins the origin of the call (ie: from buiness 1 or 2) so I can answer correctly. If I do the forwarding I'm not sure on how to identify the calls. Would it make more sense to port one of the numbers to a land line and then forward it to the phone so when a call comes in it will show the landline caller ID and I will know to answer abc company rather than xyz company? Thoughts?
i think your idea on the divert to landline then divert landline back to mobile is good.
just remember about answerphones - you want people to know they've reached the right place, but don't want to give them the wrong number or name! maybe change your mobile answerphone to "hi it's Bob, please leave a message and i'll return your call" (or whatever - just no number and no business name).
also keep in mind that divert costs. so if i was to telephone you, I pay the normal fee but you pay for the cost of calling your landline from your mobile, and then the cost of calling the mobile from the landline on your home bill. Effectively you would be paying for TWO calls for every call you received.
Why not just divert straight from line 1 to line 2? Then you just pay for call forwarding from the one line?
Hope some of this is helping you
PsyOpWarlord said:
You can look into this solution:
http://www.simore.ch/en/mobile_phone_accessory/HTC/TyTN-II.html
Click to expand...
Click to collapse
This is a great idea. Has anyone here tried this on a Kaiser?

ATT Tilt calls and text problem

hi everybody, somewhat new to this forum and really enjoying it
i've came across a problem with my att tilt and searched for about 2 days straight looking for a solution..i couldnt find one
so a little history of what i've done with my tilt..
-removed all of att programs by 'clear storage' and then pushing the soft reset before it loads
-downloaded the htc home plugin, htc home customizer, wizard dialer, kaiser tweak with the new xml file from dec 2007, and i have a black theme and a san francisco bridge theme that i switch back to
now the problem is I CANT MAKE/RECEIVE PHONE CALLS/TEXT
one thing i notice is that the network or service it is using (G, E, or 3G) is mostly on E and that is when i cannot make make or received calls or text, even with full bars. i've never had this problem before until about a week now
the last thing i did to my phone was download the new dec 2007 xml file for kaiser tweak. the phone worked fine for about a week until my problem occured
the only time i can get my phone to work is when it is in 3G or G and i rarely see those being used on my phone.
i've tried clear storage a bunch of times to see if it would change but it doesnt
i believe this isnt a network problem because everyone in my house has att, i can only thing its a phone problem
if anyone has any solutions or comments please help me out
i've had this phone since thanksgiving so worst case scenario, i turn it in to htc to get a new one
thanks
anybody ever run into this problem or anything similar with their tilt?
Did you allow the network config tool to run after the first reset? Are you using a custom rom or the default?
what radio are you running?
im not sure what the network config tool is and im using a default rom
im not sure what radio im using, how do i got about finding out what radio im using?
If you don't mind losing all of your data do a hard reset (hold the two soft keys and press the sytlus in the bottom of the phone) Go ahead and set up the device...once this is done a dialogue box should pop up saying something about Autoconfig will take place, or something like that. Let this proceed all on its own...it should after its done ask if you want to soft-reset now, select yes and you should be in business.
what are the two soft keys?
and also..does it matter if i have a simcard in the phone or not?
is the 'clear storage' the same as the hard reset?
hard reset is to hold the two soft keys and the stylus button on the bottom
what are the two soft keys?
Clear Storage essentially is, but mentally for me its different . In any event the soft keys are the unmarked keys directly to the right of your green call button and to the left of the red end button. After autoconfig/customization takes place...it probably will load all the crap back on the device, just FYI. If you truly want to get rid of stuff, you'll probably want to start researching ultra-clean roms, but from the sounds of things you're not quite ready to get into that yet, and you can screw your device if you don't read up on things properly.
i've done the hard reset and let everything load after that..i have all the att bloat ware..but i didnt see a autoconfig for the network
im still having the same problem
my service/network only works on E, whenever it is on G or 3G, its one bar and when i try to call or text, the phone disconnects and goes to E
any other advice?
Hmm, how old is your sim card?
I had the same problem. I had a few 3rd party applications installed. I called Att, they tried calling themselves with obviously no luck (busy signal, or straight to voicemail). I took out the sim card and tried my 2 year old phone and it worked fine. They sent me a replacement 2 days ago and it has been working fine since.
my sim card is about 2 years old i think
it looks like im gonna have to get a replacement
thanks for your help guys
I'd try a new sim card first...had a similar problem with my kaiser at first, but not quite the same. It may save you the days of a non-working unit. Sim cards are free and quick (just go to your local att store)
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
pilly wonka said:
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
Click to expand...
Click to collapse
How long have you had your phone?
If it is under 30 days, go back to an AT&T Store (even if you bought it via phone or online) they will exchange it for you. If you don't have an account, MAKE SURE you take your receipt. If you are an AT&T customer you don't even have to bother with the receipt, they will just look up your account for you.
If you are an AT&T customer (may also apply if your not) and have had your phone over 30 days, then you have to call warranty exchange department. 1-800-801-1101
They will go through a few steps with you, then will make arrangements to send you out a new phone.
BEWARE:
Make sure you have LOTS of free time when you call, you WILL be on the phone forever lol.
I am on my 5th Tilt, I hope you have better luck than I have so far
*BUMP* I recently came across the same problem and I am only able to send and recieve text messages. I can not recieve or send calls but I get a new voicemail notification when 1 is recieved.... HELP!!!

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