Labelled All Day Calendar items won't sync - Tilt, TyTN II, MDA Vario III General

OK, so I had some all day items in my calendar that weren't showing up on my tilt. So I tried and tried to replicate the occurence but I couldn't. Well after a couple weeks I've finally traced the issue, here's what happens.
I'll be on the road and will create an item on my calendar on my laptop (seems to only happen for all day items that I have "labelled", where you choose a color), but outlook will be "disconnected". I will then get home and regain connection to my outlook server, and the items will sync. Well usually, almost instantaneously, the item will be pushed to my tilt and will show up on it's calendar, but they don't.
So can someone test this on their device? Just disconnect outlook (you can right click on the "connected" in the bottom right portion of the status bar to disconnect), create an all day, labelled event for say, tomorrow. Then reconnect outlook, and sync your device.... does it show up?

Noone can take 30 seconds out of their busy day to test this?

I haven't run the test that you're asking, but I have around 100 recurring all day events with labels attached and they're showing up on my TyTN II (holidays, birthdays, conferences, etc).

PerfAlbion said:
I haven't run the test that you're asking, but I have around 100 recurring all day events with labels attached and they're showing up on my TyTN II (holidays, birthdays, conferences, etc).
Click to expand...
Click to collapse
And I have lots of labelled items showing up as well.... the key here is that the item has to be created AND labelled before being sent to the server.
Example 1: You create an all day event while outlook is connected to server. By the time you save, and right click on the new event to label it, outlook has already sent the event with no label to the server, and this is replicated to the tilt, without a label. Then you label the event in outlook, and the event is simply modded, and that mod sent to the tilt.
Example 2: You create an all day even while outlook is NOT connected to the server, and once you save it, it is NOT sent to the server. Then you label it, and reconnnect. The event is then sent as a new event, label and all, which is in turn sent to the tilt as a new event WITH a label, which I suspect the tilt doesn't like.
Think about it in terms of mail. How many times have you been away for a while, done a send receive in outlook (from say a POP client into your exchange mailbox) and when the mail comes in, you have rules that move it from the inbox to a certain folder, this happens almost instantaneously but I still have had items pop up in my normal inbox on my tilt because of that split second it's actually in the inbox before it's moved to a folder.

Played around with outlook calendar some more yesterday and I can also replicate the issue by doing the following:
Find an all day, labelled event somewhere on your calendar, copy it (click on it while hitting Ctrl-C very quickly, this is in month view), and paste is on a different date. That new event should not show up on your tilt calendar if you are syncing over the air (as in over the cell network, not a bluetooth or wi-fi sync to your home computer)
Can SOMEONE try this? Not asking for your first born.

bumpity bump

ZebProctor said:
Played around with outlook calendar some more yesterday and I can also replicate the issue by doing the following:
Find an all day, labelled event somewhere on your calendar, copy it (click on it while hitting Ctrl-C very quickly, this is in month view), and paste is on a different date. That new event should not show up on your tilt calendar if you are syncing over the air (as in over the cell network, not a bluetooth or wi-fi sync to your home computer)
Can SOMEONE try this? Not asking for your first born.
Click to expand...
Click to collapse

Blackjack and MotoQ
I can confirm the same issue for a user here using both a Blackjack I and MotoQ.

Related

emails deleted automatically

Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.
It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.
I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.
It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.
Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.
Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc
Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?
not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
This is not SOLVED
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!

Outlook subfolder alerting when Exchange Sync'd

My e-mail is currently sync'd to an Exchange 2003 server, which works beautifully apart from one thing. In my exchange rules I have certain rules set so that the e-mail is simply placed into a different folder. On my phone I have selected the subfolders that I want to also sync on the phone, but this is where my problems start.
When an e-mail comes into the subfolder, not only does it not alert me with any sound, it also does not display on the unread e-mails list so I have many a time missed an e-mail that I needed to see. The e-mail is visible as unread when expanding the outlook folder tree or entering the subfolder, but not anywhere useful.
Is there anything I can do to remedy this without having to resort to a massive collect all inbox?
Thanks in advance for your suggestions.
Rob
I asked the same thing when i got mine because i have many sub-folders and the outcome is no you cannot, suck i know. I did find though that SPB Diary does and will let you choose your subfolders and displays them on the today screen. My problem was though SPB Diary slowed my phone down but so far that is the only workaround I had found. Here is a link to SPB Diary.
http://www.spbsoftwarehouse.com/products/diary/download.html?en
You can look at CheckMail application (http://www.magica.ro/pda_pocket_checkmail.php) which solves the problem of unread mails from subfolders.
This application monitor ActiveSync events and alert the user when there are unread mails in inbox and Subfolders.
You can test the application by downloading the demo version.
I really like watchflag.
http://www.watchflag.com/
Cool I have been looking for a solution for this for a long time! I wish that there were an easy way around this for both my phone and in outlook. I do feel that it is something that I shouldn't have to pay for though :-/ And I don't want to slow down my phone any more than it already is.
Jason

General usage bugs/annoyances (some more WM platform than Diamond tbh)

* 'New Mail' envelope icon on status bar: this is displayed when you get a new email, and disappears when you either acknowledge it (clicking it, then view or dismiss) or you go into the Inbox itself. However - in relation to an DirectPush Email ActiveSync Exchange Server connection - if you read or delete the email on another system while this is correctly reflected in the Inbox and on the TF3D interface (ie. mail showing as read / the counter not indicating there are any unread emails) the little envelope icon stays in the status bar and has to be acknowledged or the Inbox opened for it to go away.
* Calendar reminders: in a similar-ish vein to the above, if I set a calendar reminder on an appointment (say a 5 minute prior reminder for a 10:00am meeting) then on both my laptop Outlook and Diamond the reminder will pop up at 09:55am. However quite often I'll acknowledge this on my laptop with my Diamond still in my pocket, or perhaps the other way round in that I'll be away from my desk and I'll acknowledge this on the Diamond, yet when I then go to look at the other device it's still telling me about it - so I end up getting reminded twice or in some cases more (use web mail too!). Maybe this is just me but once I've been reminded from one medium then I'm good.. no need to keep hassling me!!
* TF3D email tab: when returning to the tab after deleting or moving the email that was previously on view (ie. moving to the tab, seeing your new email sticking out of the envelope, going to the inbox to read it, deciding the email is a load of rubbish and deleting it, closing the inbox) then the next email in the list sticks out of the envelope although only the header has text - no start of the message body (similar to if the email had HTML content). To fix this you then have to either scroll to the next email then back again, or move away to a different TF3D then back again. Bug has been there since TF3D release - how can it not have been fixed by now?!
* TF3D email tab again: no 'delete' option on the right softkey menu - surely the most useful option??! It's very unlikely I'd want to either reply or forward an email that I haven't read (when scrolling to the TF3D email tab on receiving a new message), I can do that from within the messaging application once I've opened it up to read, but quite often I can see straight away that a message is fit only for the recycle bin and would like to just delete it without having to open it.
I'm sure there are many many many others however as I use my Diamond primarily as my 'portable Outlook client' then these are the ones that annoy me hour-by-hour!

Push Email

Afternoon,
I finally got round to setting up my gmail account on my vario 3 and actually using it to send and receive emails etc but there is a small problem...
I have set it up to heck from mail every five minutes automatically....however, it doesnt seem to work...i think i have narrowed it down to power settings...
I have the backlight to go off after 10 secs and teh "turn off device" after 1 minute.
After that minute, the pulse that checks for mail doent run untill i do something with the phone to wake it out of standbye...
Is there a fix available for this other than modify my power settings (which i would prefer not to do)
TIA
Matt
nevawlkalone said:
Is there a fix available for this other than modify my power settings (which i would prefer not to do)
Click to expand...
Click to collapse
Not sure I understand fully but if you want it to truely receive push email, then the data connection must be active all the time... and that uses power, lots of it. When you think about it this makes sense because how is the phone going to know when a new email comes in unless it's constantly connected to the internet. I had this setup with my Hotmail account after someone here told me how to do so but reverted back to only checking manually when I wanted it to after I found the battery life fell through the floor. You could make sure other things like bluetooth and wifi are turned off when not being used to maximise a charge but even just having data on all the time makes quite a difference.
from what i understand of push email, it uses a pulse to connect to the net, check for mail and then disconnect again...i have always had my internet connected on my vario and never noticed a increase in battery life when i have spent days without it off (on holiday)
is there not a way to make the 5 minute pulse ignore the screen being turned off?
Window Mobile Push Mail requires an Exchange Server (2003 or 2007 flavor) on the other end.
Without that your just using scheduled pull mail.
The heartbeat/pulse whatever you want to call it does continue to work when the device is in standby if you are using true push mail.
kyphur said:
Window Mobile Push Mail requires an Exchange Server (2003 or 2007 flavor) on the other end.
Click to expand...
Click to collapse
Do you know if that includes Hotmail? If its set up right, my Hotmail emails will be received pretty much instantaneously. Maybe they use Exchange Servers - I don't know if these can be configured for HTTP mail? Even when I had that configured though I still didn't get the Com Manager Microsoft Direct Push Icon to jump to life (it's always been grey).
Flying Kiwi said:
Do you know if that includes Hotmail? If its set up right, my Hotmail emails will be received pretty much instantaneously. Maybe they use Exchange Servers - I don't know if these can be configured for HTTP mail? Even when I had that configured though I still didn't get the Com Manager Microsoft Direct Push Icon to jump to life (it's always been grey).
Click to expand...
Click to collapse
@hotmail and @live use M$ Direct push, if you set it up for " as they arrive " emails. They do this however by keeping your phone constantly connected = kill battery. I had to shut my push email off to get a full 8hrs out of my battery.
Seven Push Email
Hey maybe you can try this little app called Seven from seven systems. It provides free true push email to WinMo environments. You can configure many accounts for example from hotmail, yahoo, gmail and others. There is a beta that is completely free of charge. Ive been using it for quite a while now (WinMo and Symbian) and Im very pleassed with its performance. Check it out here http://www.seven.com/ and go to the beta program section to download it.
denco7 said:
@hotmail and @live use M$ Direct push, if you set it up for " as they arrive " emails. They do this however by keeping your phone constantly connected = kill battery. I had to shut my push email off to get a full 8hrs out of my battery.
Click to expand...
Click to collapse
Thats what I've tried in the past and certainly the emails arrive pretty quickly. I don't know if its genuine Push Email or just polling really often though. It also doesn't explain why the Microsoft Push Email icon in Com Manager never does anything other than sit there greyed out.
Flying Kiwi said:
Thats what I've tried in the past and certainly the emails arrive pretty quickly. I don't know if its genuine Push Email or just polling really often though. It also doesn't explain why the Microsoft Push Email icon in Com Manager never does anything other than sit there greyed out.
Click to expand...
Click to collapse
That highlights when you have a proper exchange account attached for push emial therefore isnt activated when google and hotmail are set up.
M
that 5 minute setting is not called "pushmail". it's calles "i'll ddos my mailserver by asking for mails every 5 minutes"
there are several free pushmail provider arround www.mail2web.com is one of them. they offer a completely free exchange 2003 account with active sync for contacts, tasks, calendar and pushmail
I find that the Windows Live 'As items arrive' option works well, though this seems to be pulling at high frequencies to provide the illusion of Push e-mail. I used to experience temperamental service but now it works flawlessly - as well as friends' blackberry devices. I don't have to keep my phone signed in to Messenger which is often advised to maintain a consistent delivery of e-mails.
I set up the Blackberry Connect service (£5/month) with T-Mobile UK but immediately reverted to using Windows Live (which is free given that you have a data connection) as the BB Connect service acts as a middleman, while Windows Live connects directly (or appears to) to your Hotmail inbox. Messages you read or mark as unread will be viewed as read/unread in your mailbox via a PC, folders can be synched and sent items are synchronised. Perfect for me. The only problem is reduced battery life.
For anyone who tried to use Windows Live 'Push' e-mail and found it to be inconsistent, see here: http://www.windowsmobiletraining.com/Connection/forums/t/2134.aspx.
I was always wondering about the battery too.
So I did a power drain test...
Hope this link helps!
http://www.sprintusers.com/forum/showthread.php?t=185860

MANGO issues - post update

After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
Click to expand...
Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.

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