Got a little bit of a bizzarre one, when i install BBC (Blackberry connect) to my kaiser (both BIS and BES) the device will function fine, but as soon as i use the email setup wizard it messes things up.
The email connection wizard is using internet explorer.
After i exit this, my internet explorer get confused and wont work!
I try viewing a web page and it pretends to look, but does nothing. i refresh it says complete but does nothing.
Yet ive installed opera mobile and mini, both work ok, getting a data connection at the same time as the blackberry is not an issue.
But i cant figure for the life of me why this email set up wizard has killed my explorer.
I could uninstall blackberry and start again, but my IT department wont be chuffed if i request my BES password again for the third time in a week!
If anyone knows of a way to make the internet explorer work again that would be great!
same issue
Got the same issue - think it might be an issue with the BBC software itself. I tried to view a company internal website - which I think tried to use the BB web browsing connection + hey preso IE doesnt' work anymore.
Exactly the same symptoms - IE pretends to look for a site but returns nothing. Marvellous - glad to hear Opera works - just downloading it now.
John.
I've got BBC (bis) and internet working fine on my Tytn II.
Do you have a seperate data contract for the internet. I think that the connection that bbc sets up is just for emails.
Mind you I only have a BIS account.
So my Blackberry connection is more or less permanently connected and my emails come through as and when. If I then load IE the phone will attempt to connect to my contract internet data connection (should wi-fi not be available) and surf the web.
This all works ok, check your settings for IE to see what connection its using for surfing.
Cheers
Related
Subject says it all.
AS works (usually) for a while after reset, but then it just hangs saying "Synchronising" but gets nowhere.
Sometimes killing and restarting AS works, but usually I have to reset the damn thing.
Anyone else having this problem/found a solution? Not sure I'll get any sense from Orange (in fact, I am sure I'll get sod-all sense from them!)
Ferg.
P.S. Got HTC Home, iMate WMP Today, Live Search, Voice Command and many other apps installed. Perhaps it doesn't like Home or so.
More likely its a connection thing.
Try disabling advanced functionality in Start, settings, connections, USB-to-PC
That will make it try a USB connection instead of an IP based one.
Sorry, I should have said I was referring to AS on the device itself - it's Direct Push that's mucked up.
I meant on the device... but that was based on AS with pc
However, if you have an exchange server in the mix, then I would guess it either is losing the connection to the server. What happens if you leave it until it errors? (ie what error code)
Can you sync with the server OK when you do connect with USB to an internet enabled pc?
Well, the funny thing is it doesn't give me an error (or I've not waited the hours required for it to time-out).
The TyTN I have works a lot better under the same circumstances (same Exch, same account, sam SIM card etc, so it would deffo point towards the TyTN II itself.
The only thing left to do, I supose, is to ramp up the Exch logging and see what that says, but I wouldn't hold out too much hope of that.
Thanks for your assistance, unwired.
F.
Ok so its definitely the device...
Do you have signal issues on 3g where you are? Is your network allowing simultaneous voice and data? Have you installed the server certificate OK on your device?
Yeah, all the Exchange stuff is configured correctly - that's my job after all.
No 3G issues (since I use the TyTN from the same place.
Although I did notice recently that I can't actually have adata connection and a call at the same time (with 3G coverage). I guess I should be able to...
F.
sorry to bring up an old post,
having same sort of problem, but only when trying to get attachments. seems to take forever, (5-10 mins stuck on syncing then looks like it gives up) but the attachment is then there, which is crazy as its a 30k word doc which should take seconds.
did you work out any kind of solution?
edit: this is on a clients kaiser
Good Evening All
I have been moving form a Tytn to a Tilt.
I am waiting for my unlock code and it will become a Rogers phone.
In the meantime, I have some question.
I am using Dutty's rom. So far it seems nice and smooth. Connection wizard picked up AT&T and its settings with no effort.
I have Exchange push, it does sync up, but does not always stay synced. Also, if I try and use Skype or Slingbox, I get an error that it cannot connect (Cannot connect for an unknown reason...)
Any thoughts?
Thank you!
I changed my settings to wap.cingular rather than ISP.
That seems to do it, although what is odd is that when activesync connects, it works fine, I connect my slingbox, activesync ends, slingbox is still running, I re-run activesync and it stays
Any thoughts?
Thank you!
Hello,
I have been experiencing an strage connectivity problem. I'll try to be as precise as possible to facilitate understanding.
I have owned an HTC TYTN II (unlocked, UK version bought in USA through MobilePlanet) connected in the USA through T-Mobile since December 2007. I subscribe to T-Mobile full internet ($19.99 internet2.voicestream.com, no proxies)
The phone has worked wonders during this time and I have push email with Microsoft exchange 2003, I could browse the internet, any sites, download youtube videos, streaming audio, whether for the home plug-in, etc.
Suddenly, 2 days ago, I was downloading the news on an RSS reader and it could not connect to any of the feeds. Strange! I thought. I reset the phoen and everything continue working. By the way, even when the RSS reader and PIE could not connect, I DID continue to receive emails through the same EDGE connection.
yesterday something similar happened. PIE would stop at "Locating..." even for www.google.com. I changed my DNS servers to OpenDNS and it "seemed" to solve the issue, however, a few hours later, Live messenger could not connect. I reset the DNS servers to the T-Mobile default and it did not fix the problem. PIE cannot connect, whether plugin cannot connect, Live messenger cannot connect, prRSS reader cannot connect ..BUT...Outlook receives push emails as if nothing had happened.
This morning I called T-mobile. They made me go through the configuration again. Made me change my SIM card to another T-Mobile phone (my wife's) in the same area to eliminate power outages or tower problems as the likely cause. Again, the Tytn could not connect by my wife's phone with my SIM card connected perfectly (yahoo, google, etc). I reset the TYTN II to use the T-zones (wap) connection instead, and the same thing happened: Connecting...Locating...Opening.... stays there forver. T-Mobile rep suggested "Clear Storage", which I did, and then a "hard-cold-factory reset" to no avail.
before the reset, I tried a, little tool I have to troubleshoot networking problems. it basically does an HTTP/GET from a given site and dumps the HTML text on the screen. i tried it with Google and yahoo and it worked, very quickly, as expected.
Bottom line. This is the situation right now:
- Factory reset TYTN II. No custom applications installed. No tweaks or customizations.
- T-Mobile full internet plan (internet2.voicestream.com)
- PIE doesn't work (Connecting...Locating---Opening... stays there forever)
- Live messenger doesn't Work
- prRSS doesn't work, weather plugin doesn't work
- Outlook exchange connection DOES WORK and has never stopped working.
The same setting used to work for 2 months. Phone has not been dropped, gotten wet, exposed to magnetic fields, etc.
PIE works through other connections (WiFi for example)
UPDATE: If I try to navgate to a web page using PIE, i.e, www.google.com, it goes: Connecting...Locating...Opening.... after several long minutes it error outs with this error message:
The page cannot be displayed or downloaded because the connection was lost. check the connection and try again later.
I have owned WM phones since the Motrola MPX-200, MPX-220, Dash (WM3, WM5, WM6....) and Symbian phones (E61) and I have never experienced anything like it.
Can anyone shed any light on this?
Much appreciated. Thanks in advance...
Luis
Hello all,
I just upgraded to Windows Mobile 6.1 on my ATT tilt. I ran Kaiser Tweak to enable the HSDPA, which is working great. I won't be charged by ATT for enabling HSDPA will I?
Anyways, my problem is that when I try to open Pocket IE and browse to a website I walways get a 403 error. I have tried running Disable Proxy.cab and Enable Proxy.cab but it is not working.
Any help is appreciated. Much thanks.
I can't answer your question sorry, but let me point you towards Opera 9.5 browser - much better than pocket IE, imho.
How are you "Connection Settings" set?
Use the HTC Auto Config CAB (install and soft reset)
After it ran go the the MediaNet connection and select:
- User server assigned IP address (under TCPIP and Servers)
- Proxy Settings check "The network connects to the internet" (first box) all others off.
You SHOULD get at least an Edge connection. I don't know how BUT without a SIM card with the "3G" logo I was never able to get a 3G connection but that's a different story.
Edit: Attached the HTC Connection Setup Auto CAB
I tried your method but I still haven't had luck.
I believe it is because I have an iPhone 3G data plan which doesn't have MEdia NET. Is there a work around for this? I only want Pocket IE because Opera Mini cannot download files.
dylanc430 said:
because Opera Mini cannot download files.
Click to expand...
Click to collapse
but the guy was suggesting you to get Opera 9.5, not Opera Mini.
Once you start using Opera, you'll forget PIE soon
dylanc430 said:
Hello all,
I just upgraded to Windows Mobile 6.1 on my ATT tilt. I ran Kaiser Tweak to enable the HSDPA, which is working great. I won't be charged by ATT for enabling HSDPA will I?
Anyways, my problem is that when I try to open Pocket IE and browse to a website I walways get a 403 error. I have tried running Disable Proxy.cab and Enable Proxy.cab but it is not working.
Any help is appreciated. Much thanks.
Click to expand...
Click to collapse
If you have not figured out the answer to this let me share my experience with this issue.
This is an annoying AT&T issue with your data. In 6.0 IE used to just show a blank screen when it happened, 6.1 now shows the 403 error. This happens for no known reason when the data decides to just crap out. It's very frustrating and happens a few times a week it seems.
If you have soft-reset your phone recently (turned all the way off) you've probably noticed that it's working again. Soft-resets fix this issue, but can be a hassle if you're in the middle of something. Fortunately there is a quicker way that was posted on a similar thread about the same issue.
When you get the 403 error, go into your Com Manager (where you can turn off wifi/data/phone etc...) Turn on Airplane mode, when completed, turn off Airplane mode. This will reset your data enough to fix the 403 error without soft-resetting.
Give this a try next time and see solves the problem.
Edit: Just noticed your post about having the iPhone data. Not sure if this is the issue or not, but if so my solution may not do anything for you.
myth.71 said:
but the guy was suggesting you to get Opera 9.5, not Opera Mini.
Once you start using Opera, you'll forget PIE soon
Click to expand...
Click to collapse
But for some reason, Opera is too cumbersome when trying to view information. You have to continue to ZOOM it so you can see. Then, also, it will not allow you to view certain data on web pages. I use Skyfire to view websites. I HATE the zooming feature on it as sell, but at least I know it'll pull up all information. Maybe it's Active X or something.
Hmmm, not sure this is the best place, but it is a problem with my TD2 and certainly any searches so far have yielded little in the way of result.
So we begin - I've had my TD2 since May '09 until last weekend it has been recieving outlook items perfectly via GPRS/3G and Wi-fi all through Activesync/Direct Push without any problems. In fact normally quicker than the same item appearing in Outlook on my laptop via the VPN.
Last weekend we changed broadband supplier and upgraded our router at Head Office. Since then updates through Activesync have been sporadic at best but are normally non-existent. This is despite installing the new self-generated certificate for the new VPN/OWA IP number.
When plugged into my laptop and passing through to the Exchange Server via desktop Activesync the items will update on the phone. Unplug from the laptop and use GPRS and it takes an age to synhcronise before finally saying "Waiting for Network" and not actually downloading anything. Equally using the Wi-Fi at home gets similar results, though this is sometimes mixed up with a Server Temporarily unavailable actual error message rather than the meaningless "Waiting for Network".
Our IT support contractor is flummoxed (they got one of their iPhones to access my account and it worked perfectly and timeously). I have even done a hard reset of the TD2 and rebuilt the settings from scratch and we're still back to the same place.
I can only assume that it is something server side that is upsetting the process, but don't know what. Really annoying as it has all worked perfectly for 11 months and has now stopped working without me actually changing the device settings in any way whatsoever.
I went with a WM over an iPhone to get best MS integration, so why should this wobble give my phone problems when an iPhone can work away just fine?
So, any ideas from the great XDA font of knowledge of all things WM?
Many thanks,
Niall
Turns out the new router that was part of the broadband upgrade didn't have Port Routing configured correctly. One tick of a box and all is sorted for OTA syncing.
Still not working over Wi-Fi at home though so some work still needed somewhere.
Niall
If only it was that easy. Still get the Waiting for Network error.
I even did a hard reset, again, and got the "Waiting for Network" error on the first sync.
Only way to solve it seems to be to turn off SSL, but even that falls down after a while stating that:
Exchange Activsync has encountered an error. If this condition persists, please contact you Exchange Administrator.
Support Code 0x80830002
If I then desktop sync the device to Activsync on the laptop via USB (which passes through to our server Exchange anyway) it seems to "reset" the sync and OTA syncing will work again - for a time, normally failing sometime between 5 and 7am in the morning when I check Activsync on the TD2.
Our IT support contractor has washed their hands of it saying it must be the phone because they've had it working fine for several days on an iPhone and old WM6.1 HTC device syncing with SSL to my account. Having not changed anything on the device I don't understand what is wrong with it to behave so differently. Given that the phone is only 12 months old this a real downer.
Prior to the hard reset I was having intermittent filesys.exe crashing errors but these have gone now. Could it be related?
Flummoxed.
Niall
The IT bods have lent me the WM6.1 device (a Touch HD - man I love Sense 2.5 over Touchflo 3D.....). I have swapped SIMs so my TD2 is temporarily on Vodafone whilst the Touch HD has my T-Mobile SIM in it - both are currently syncing. Will see which one stops working first - so for those who are interested, watch this space!
Niall
For those that are interested here's where we are.
Niall M said:
Still not working over Wi-Fi at home though so some work still needed somewhere.
Click to expand...
Click to collapse
Got a new router a while back. Opened Port 80 and 443, all sorted. Obviously when the TD2 was working in the past I just wasn't noticing that Activsync wasn't working over WiFi, which is understandable given that Wi-Fi at home is normally for a bit of Facebooking and Casual Web Browsing and wherever the phone had the tiniest bit of T-Mobile signal it would still get push e-mail.
Niall M said:
The IT bods have lent me the WM6.1 device (a Touch HD - man I love Sense 2.5 over Touchflo 3D.....). I have swapped SIMs so my TD2 is temporarily on Vodafone whilst the Touch HD has my T-Mobile SIM in it - both are currently syncing. Will see which one stops working first - so for those who are interested, watch this space!
Click to expand...
Click to collapse
This appears to be a carrier problem. After working flawlessy OTA with SSL for 5 days (Wednesday to Monday) the Touch HD finally stopped at "Waiting for Network" whilst my TD2 with SSL carried on fine on Vodafone.
After a rather tiresome call to T-Mobile to try and explain the problem and have them tell me they've downloaded the manual for the TD2 and can I check the Activsync settings, settings, etc, I got put on hold for a while before they came back and said they've enabled Mobile E-mail on my account. They had no explanation as to why this had been disabled.
So the TD2 is back on T-Mobile with SSL. As of yesterday there was no improvement in that it would still fail. However I do appreciate that it can take a while for settings to take effect and so far "touch wood" today all is working as it should following a "Wi-fi reset" yesterday afternoon. Will probably update the thread further to confirm all is well or moan!
So in my case this was a carrier issue that caused the intermittent functioning of Activesync OTA. Changing to a different connection type e.g. Wi-Fi or Pass through via Desktop Activsync on USB would allow a successful sync and reset the OTA syncing (I guess it cleared the previous "dead/jammed/FUBAR'd" OTA Activesync connection) for a limited period of time. I am surprised that having Push E-mail blocked by the carrier allowed for intermittent functionality rather than a YES/NO it either works or it doesn't result!?!
So the lesson here is that the ability to receive Push E-mail may be a slightly different function from your Phone provider which can fail despite your data connection appearing to work fine (Web Browsing OTA on the TD2 was consistent throughout). I just hope this saves someone 4 weeks of phonecalls and hassle!
Niall
On one laptop I have Office2003 which refuses to sync with my Topaz, just sit there constantly trying to synch. PDA connects to laptop, is visable to edit the storage.
Another laptop has Office2010, this sync perfectly but will not allow checkboxes to be checked for contact, calender etc, only allows Mobile Favourites and OneNote...
Going to try a 3rd laptop [friends] that has Office2007 to see if that will fully sync...
T-Mobile phone monkey lied - Didn't make any difference.
The good news is that the problem is sorted. I've been reliably receiving push-email via Activsync OTA since last Thursday (5 days now).
Again it seems to have been a new router problem server side as we were also starting to experience VPN problems at work. The IT contractors contacted Draytek who told them that in one other instance (also on an LLU line) reducing the MTU value on the router solved the problem. Since doing this (maybe unconnected, the IT bods won't be drawn on it) the connection seems to work again. I've done some googling on MTU and the basic premise of reducing the value seems to make sense to me, smaller packets are harder to drop.
http://www.kitz.co.uk/adsl/MTU.htm
Any super techs that actually understand this stuff like to comment?
I can only hope this record of woes shorterns the inconvenience for others in the future!
Thanks,
Niall