Database Develop

Help: Activesyn crashed during .cab installation

This is the second time this happened to me. The first time I remedied the matter with a hard reset.
I recently upgraded my ROM to the 2.24 version (thanks by the way). This evening I was installing a number of third party programs on my 8125 when I had one program not install. After that, I lost my activesynce connections (I was still connected but I could no longer sync and all of my contacts, emails, etc. were not showing). Also, I am unable to install (or remove) any .cab files. When I go into my settings > system > remove programs, NO programs show up there. Last night, the programs I had installed were there.
I have soft reset my device and rebooted my computer. Nothing happened. I deleted my device on both my computer and on the 8125 and resynced but nothing happened. The last time this happened I tried the install / unitstall process of Activesync and could never get it working.
I am just sick about this.
Can someone tell me why I can no longer install or remove .cab files and why my programs do not show up in the 'remove programs' screen?
Thanks

Adding to my post...
I should say that I have Activesync 4.2 beta installed. I also note that in the Settings > System > Remove Programs it shows "Total storage memory available: " In other words it shows nothing.

HTCCalendar cannot be opened.

I installed SoftKey.cab to try to program my soft keys they way I want, and being a dork I didn't backup first.
Now, when I click the Calendar Softkey, I get this error popup window:
"The file 'HTCCalendar cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file."
I uninstalled the softkey, and still get that error.
I'm on a Tilt, stock rom. Several apps installed.
If I go go Start, select Calendar, my calender launches.
Any ideas on how to fix this?

The location for editing the today soft keys is: HKCU/Software/Microsoft/Today/Keys/112 & 113.
Go into the shortcut that will launch (i.e. the start menu) & look at the shortcut properties. Then go to the location I gave you above & edit it with the correct target location. It will only be one of the above (112 or 113), the other is for contacts.

Visit this link...
http://forum.xda-developers.com/showthread.php?t=357163&highlight=calendar+soft+key

Thanks so much. That did it.
And, FYI...I may have been saved by the Safe Boot from my SPB software. I had forgotten that I had reinstalled the Soft key cab, thinking maybe some tweaking with it needed to be done (that was when i determined that in fact the Calendar goofed up even with it installed).
Anyway, after making the registry change and rebooting, my device booted up to black screen. I rebooted again, and it said Unlock at bottom, but had the Windows logo during reboot still up. So I rebooted again, went into safe mode, and uninstalled the Soft key cab. Now I'm working correctly again.

Weird worry with trusted certificates

Hi,
i needed to restore my device from a backup with Sprite version 6.2.2(upgrade full version not the light one coming with my stock rom) ,
when a strange event occured:
After the restore and the device's reboot all none pre-installed(thoses present in stock roms) softwares werent able to be launched,
i had a message " not signed with a trusted certificate, or one of its components cannot be found"
and if i cliked on "yes", i had another message like "pocket informant failed to launched /Or editor unknown" and that with all the soft i had installed since my kaiser purchasing(voice command(from MS !)pocket mechanics , phm regedit, even sprite backup).
I tried the xdadevelopper kaiser tweak.exe and advanced schapps configuration tool(to tweak the "none trusted cabs installation security" but both refused to "run"(kaiser tweak) or be installed (schapp's) from my sdcard and so tried to run an install from my
pc of "phm regedit" but windows mobile center 6.1(under vista) gave me an error "unable to install/install failed" like if all my device was 'read only'
or if no "administrator privileges" were given to me on the device(from laptop or its sdcard).
ps:i wasnt able to merge(double tap) even a registry backup made on my sdcard before or install the SDK certs cab file .
So from my backup folder on my sdcard(where i had 3 different backups with 3 different dates), i tried to run the backup.exe(s), but i had the same worries(the exe wasnt able to be launched).
I decided to wipe out all datas via 'parameters/system/wipe' all datas"(kind of "soft" hardreset) (reboot+"device's first use configuration")and run the backup from the sdcard without any luck.
(the restore is done but at the device start i had many errors like "Pi calendar failed to launch", "voice command" etc
the only way to retrieve my device was to wipe out all datas
like just above and launch a restore from sprite backup on my laptop
(i had to reconnect/disconnect/reboot from usb my device +wmc 6.1 close/"re-launch", 2 or 3 times, in order to be able to restore it)
What i dont understand, last week i had to do a full restore from one of my backups (from sd card ) and it worked(no certificate worry and without prior wipe out) :
So when i wipe out all the kaiser and launch a restore from sdcard
why do i have a worry with "trusted certificates" as the backup is an image
of what was working(when created), it's as if some registry parts or "certificates"(dont know what kind of files, it is) were missing
why?
any idea replies will be welcome !
thanks in advance

Hi, I had the Problem today,too... when Sprite Backup fails oder something like that, then all no plugged-in certificates are away.
I don't know, where I could restore them - some people who had the same problem didn't found any help by restoring a former backup.
But there's a (little bit annoying) solution WITHOUT Hard-Reset :
1. At first you need a Registry Editor - and I think your Registry Editor won't work, too - because of the certificate.
So - Reinstall it
2. Then go to the Key HLKM\Security\PromptExclusionList and erase everything (except from DEFAULT). So that Registry-Directory is empty.
Now there are the thirst-party-Certificates are no more known from Windows Mobile
3. Now go to your Programs in Programms-Menue which didn't worked... you will be prompted everytime because of the certificate - and confirm it with yes... and you have the certificate for further times
When you have very much programs installed... then you will have very much to confirm... but after a Hard-Reset... I think that's much more mork, isn't it? Especially when you have a special theme (I love the black theme for 1.93)...
Hope it works fine, too. And I'll have a look for another Backup Tool, which makes Backups and doesn't destroy certificates
Greets from Germany
Pierre

Hey,
Just had this problem too, no one seems to have written the solution about this. I had to do a hard reset my certificates were also missing, also I was unable to remove installed programs via remove programs. Using HTC Touch HD with stock WM6.1 and upgraded Radio 1.12.25.16.
The back up was made by SunnySoft 3.7 and was a self executed one, which I did once the hard reset was completed. However, I found if I then reinstalled SunnySoft via Active Sync and then restored the backup again this solved the certificate problem but not the uninstall one.
I am now trying a new hard reset and then install SunnySoft before I restore anything, hopefully this will work.

No joy with the backup. The problem with the certificates was because SunnySoft program wasn't restoring the whole backup (I guess due to its size), works better when files restored bit by bit.
However, everything appears to be fine until I try to Remove installed software...Nothing I can do allows me to remove anything from the program list, just says it wasn't uninstalled properly do I want to remove it from the list (but doesn't). I can't even reinstall the software to fix it, just fails install.
Is there anyway to rebuild the program list or reinitalise the list to install over the top again and allow items to be uninstalled? Where are these settings located?
Failing that, I'll want to rebuild the system from scratch, but I need to know where the contacts and SMS messages are located in the system (so I can at least keep these).
Thanks for any assistance in advance. By the way, what is the best backup software which works for WM6.1???
Solution...
Moved on a bit with this (sorry if no one is interested in my self replies but this might help someone with the same issue)
The Remove Programs seems to end up in two different states:
1) Blank and new installs fail 2) Populated but programs can not be removed but new installs work (This state we can work with).
I think to get to state 2 the difference is installing Sunnysoft Backup after the Hardrest via active sync (I guess this helps it initialise the Remove Programs list).
Restore Data:
As mentioned before if the Restore doesn't work in one go (mine is about 50Mb compressed) then only restore the files (all except windows/internal store/registry/database), this gets a good chunk out of the data out of the way (the system resets after which is why we purposely miss out anything which effects what runs on the system). Now restore all the "folders" within windows (except appdb/AppMgr/Start Menu/Start Up/System and files within Windows), again this avoids anything new running without everything being ready when it restarts. Finally, restore the Database, Registry, Internal Storage and any remaining folders & files within windows. If you don't get certificate issues and the Remove Programs is populated it is ok to move on to the next bit.
Remove Programs:
This problem here is the SunnySoft backup defaults to not including tmp files. Unfortunately the registry references to tmp files stored in Windows\AppMgr\{appname}\ which are now no longer there (THANK YOU SO MUCH!!), this is what is stopping the program from being removed or reinstalled correctly.
1. Look up the name of the tmp file in the registry: HKLM\Security\AppInstall\{appname}\Uninstall\
2. Copy an old tmp file with the correct name i.e.1001.tmp in Windows\AppMgr\{appname}\. NOTE: Install a new program, copy it's tmp file. Then uninstall the new program again.
3. You can also note down the references to the other files if you don't have the original install (but this won't be the cleanest way).
4. You can now go ahead and remove the program from Remove Programs List.
5. Finally remove the files you noted or reinstall the program (and uninstall as you would before if required)
How stupid.

Problem after installing WM6.1

Hello all,
I have a TyTN II, bought in Switzerland, with a Swiss/French ROM.
Yesturday I had the brilliant idea to upgrade to WM6.1. Bad idea.
Before doing so, I made a full backup using Sprite Backup 5.1, thinking that I would get the best out of WM6.1 with all my current data.
The upgrade to WM6.1 went perfect. When I switched it back on, everything was OK. So I decided to perform a restore using the Sprite software, to get back all my data. During the process I recieve a warning message telling me that the the phone and operating system are not the same as on the backup...oups! I decide to ignore the message and press continue. Sprite does his thing, and the phone restarts. Only problem, it won't go past the HTC welcome logo...
I hard reset it. Start looking around on forums, and for some reason that today I can0t remember, I waste 25$ on the Sprite Backup 6.2 software. I try, but nothing works.
I write an email to Sprite explaining my problem, and here is the answer I get:
Hi guys,
I just bought your newest Sprite Backup product hoping that this would help, but it doesn't look so.
My issue is the following:
I have a HTC TyTN II that was running under WM 6.0 until now. Today I decided to upgrade to the WM 6.1 version. Prior to doing so I made a backup using the Sprite Backup software provided with my phone (on a HTC CD).
The backup went perfect. So I did the WM upgrade, and my phone configured perfect. I tried to restore the information from the backup to my phone. I first received a warning message telling me that this wasn't the phone or the WM version that I was using to create the backup. I thought that I should anyways have a try.
My phone performed the restore, but then wouldn't work. Only the HTC logo appeared and then it froze. Looking at some forums, I saw that a Hard Reset of the phone was advised, so I did it.
After this, still looking around forums i saw that people were talking about the fact that the new Sprite Backup software has this feature about retro compatibility with previous ROM versions. I thought that this would be the solution.
I bought the software and I'm desperately trying to restore the information. The only thing I get is the following error message:
"The selected backup file was created using a different version of Sprite Backup (5.1.0, Build 1449) and is incompatible with your current version (6.2.2, Build 2280)."
Guys, any help will be greatly appreciated, I had some important information on this backup and I would be extremely grateful if you could help me out to solve my problem.
Thank you in advance.
Best regards,
Ostap
Tama McCallum 23/07/2008 1:30:38 p.m.
Dear Ostap,
Thank you for contacting Sprite Software. Unfortunately Sprite Backup itself is not backwards compatible, so to restore your 5.1 backup file, you need to use Sprite Backup 5.1.
To restore please follow these steps;
a) Hard reset your device
b) Place the attached .CAB file onto your device
c) Open the .CAB file using File Explorer
d) Open Sprite Backup
e) Go into Options> Switch to Advanced Mode
f) Go into Options> Restore Options and select Enable Device Upgrade mode
g) Go back to the main menu and choose your desired backup file to be restored
h) Continue with the restoration ignoring any prompts that may arise
If you encounter any errors, please send me the resulting BackupLog.txt file created in the \Temp\Log folder on your device.
Best regards,
Tama McCallum
Sprite Software
Unfortunatly her suggestion does not work.
So I start going around the web again, and I find this site, that seems the most efficient and proffesional. I really hope that you will be able to help me out.
Just to finish, and to keep focus, what I really need is ONLY the contact information from my backup/old ROM. Is there a way to extract this information from the file on my PC, or revert back to my old ROM and be sure that the restore will work?
Thank you very much in advance.
Best regards,
Ostap

Look into Flashing from your SD card, and then see if you can find the 6.0 rom is the kaiser wiki. (you should be able to get to all of this through the links in my signature. If you can get back to 6.0 and use the backup I would then try syncing with outlook to backup your contact info. Then flash back to 6.1, sync again and then enjoy 6.1.

Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.

anoano said:
Try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore Your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Um, dude, he can't get into his phone..
Only problem, it won't go past the HTC welcome logo...
Click to expand...
Click to collapse

anoano said:
Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Thanks anoano
Sounded great, but unfortunatly nothing happened... I've tried this for a few times already.
ChumleyEX:
The problem is that I don't synchronize with Outlook. I use Outlook with my business phone, so the only place I had my contacts was the HTC and now the Backup I can't use.
As a last resort I will indeed follow your instructions about flashing and putting a 6.0 ROM and trying to restore from there.
Before we get there, do you guys have any other ideas?
Thanks!

The contacts are stored in pim.vol located in the root of your device. Try to either restore that file or extract it on your computer and copy it to your phone (if your phone is still stuck at the HTC logo you'll have to hard reset first, of course).
If WM won't let you overwrite your old pim.vol, try this trick (quoted from another post):
try to delete poutlook.lnk from the windows\startup folder
softreset
connect pda to your pc
rename pim.vol to pim2.vol
restore your pim.vol
immediately perform a soft reset
Click to expand...
Click to collapse
This could work, provided the data layout of pim.vol hasn't changed in WM6.1.
Edit: You could also try to restore the personal data and then do as the Sprite lady told you, send her the log file. Perhaps they can work it out.

I had a similar problem to the OP. Turned out I'd restored the old Windows folder which of course doesn't work as it's a new version of Windows that came wit the new ROM image. So theanswer was to go reflash the new ROM, restart the restore, check that everything is checked to be restored except the Windows folder. It worked....

pudifoot:
GREAT!!! It worked, just the way the other post describes! It's perfect!
Thank you soooo much to all of you!
Take care.
Ostap

I'm glad it worked out for you!
For future backup and restore of your personal data you might want to check out PIM Backup.

Can't Recover PIM.VOL after hard reset !
Hi ... I have a similar problem.
I hard reset my phone and I saved PIM.VOL, now I'm trying to copy it over, successfuly, but after a soft reset the file reverts to it's new values ... (from a 5mb backup file to a 300kb blank file)
I don't know what to do ... tried safe more, total commander, waiting 60 seconds before reset, resetting imedietly after copy, SPB Backup (restore works but no contacts)
PLEASE HELP !!!
-----
Okay ! found what the problem was !, I installed hebrew support before restoring the contacts, it must have changed the format.
Thanks everybody, love this forum !
-----
Dammit ! I restored the contacts first, then installed the hebrew support and guess what, it all went to hell in a hand basket.
After the hebrew gets installed all the contacts and apointments just disapear !
Well ... what now ? heh ...

I have the same problem as the poster of this thread! But I cant get it to hard reset
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!

rednekvolfan said:
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!
Click to expand...
Click to collapse
Perform a soft reset with stylus, when the screen goes blank hold the camera button until a multi colored screen comes up and then reflash

I know this doesn't help much, but this is why you need to have a backup of the back - making sure it works. Even when you switch from a new rom, more likely you will have to rebuild it from scratch.. (Trust me, I know). It is a pain but in the long run once the rom is built to your prefence, sycing with exchange it a breese and no data is lost.
Your best bet is to take your device into the dealer, tech shop and have them revert back to the rom you were using.
It is always important to write this stuff down ahead of time before flashing..
Good Luck/
Tvos

Sprite Backup Problem

Ok so this morning I go to backup my phone since I haven't done it in 4 months. I open up the Sprite Backup program and set it to back up the phone. It restarts the phone (as usual) and begins the backup process on startup. Then, when it finishes, it restarts again but it won't boot up. It goes to a white error screen that says something along the lines of "A program with an unsigned cab has been installed" or something like that and says to "press the SEND button to reset the phone or any other button to cancel. This operation will delete all of your personal data and reset the phone to factory settings."
Uh-oh, I thought... So I hit another button because I don't want to lose all of my personal data. It stayed on the white AT&T screen with the R, G, and D numbers on the bottom right corner.
After resetting and taking out the battery and resetting again, nothing changed. So I popped the microSD card into my computer to see if SpriteBackup actually finished backing up the system. Hey! It was there, about 62MB in size and it was a whole file (no corruption), with today's date and the time that I backed it up. So I said, alright, let me just turn on the phone, press the SEND button to reset it, and then just restore the Backup file with SpriteBackup. I did it and it restored it, but after rebooting, the initial configuration screen for the phone kicks in again (the one that comes up when you first buy the phone) and it reinstalls the "stock" programs and settings.
Almost everything is back to normal, except:
I'm missing some contacts that I've added within the past 3 months.
I'm missing some text/MMS messages since May 19th...
In the "Remove Programs" windows, there are only 5 programs installed, the ones that come stock with the phone.
Does anyone know a solution? Or if there's a way to transfer my contacts/messages out of the SpriteBackup file to my computer, i might as well just wipe my phone clean, install an updated rom, and start from scratch.
All I need are all my contacts and my messages. Does anyone know where they are located?
Thanks in advance..

I have my backups on another PC so I can't give you step by step indications looking at the screen. If your backup was successful, I see two options:
1) on device: open Sprite Backup, select restore, on the backup selection screen check the folders you want to restore ("email", "personal databases" …) and restore
2) on PC with full Sprite Backup version: copy the backup file to the PC, open it on the PC with Sprite Explorer, select the folders/files to restore (I think contacts/appointments/tasks are under "Database/pim.vol" and text/MMS maybe under a "mail" folder). Good luck.

lost password
Hi Frieadz,
is there any way to bypass sprite backup .exe password if yes then please let me know :
plz send reply me on : [email protected]
Many THX
regds,
vikas
India.

Out of the box, Sprite Bkup LOOP!
Hello,
First time user for Sprite Backup!
I tried to do a "Sprite Backup" to a 2 GB miniSD card, with "600 MB" FREE space on card, from ATT WM 6.1 on Kaiser loaded from "factory"" ROM and Radio.....loaded with Sprite Backup. Not an added software.
When asked to confirm placement of backup to SD card and Sprite will restart / reboot , YES OR NO I ticked YES.... Kaiser turned off.. Back on to ATT white splash screen ...Than....Windows Mobile Splash Screen (the GREEN one for WM6.1) . . . than shuts it off again.... turned back on ATT Splash screen than WM Green Screen... than shut off again....than on and off and off and on. I have to remove the battery to stop the LOOP!
SO now I can NOT get to WM, nor connect with ActiveSinc, nor do an Update, nor re-flash to original ROM from miniSD, nor work with Mitty.exe...
I either have the "Loop de Loop" or I can Camera plus ON/ off to Tri-screen with USB on screen.... but no re-flash ECT.....
I had a FULL battery with charger plugged in charging the Kaiser, so there was NO power interruption or power loss. And I did not have any time to interrupt the Sprite Backup.
Please HELP me restore my Kaiser, I am is desperate need of this for work....
PS I can not access the Kaiser to SEE what the Sprite Backup version it is in the ATT Ce 05.5.2.1620 (Build 18.125.0.4.2)
Rom 1.57.502.2 (with ATT Factory Upgrade to 6.1....
ALL FACTORY ATT ROM and Radio installed.
I didn't take Note of the Sprite version BEFORE the "Loop de Loop" happened.. Sorry I don't know the factory installed version?

FIXED!
Somehow with KAISERUNLOCKER dot exe ? But the prgm only made 2 out of the 3 steps so I didn't think it worked .... UNTIL....
I could Hard reset than run Att/Cingluar WWE updated ROM and everything worked. HOOOO RAH!
Sprite support didn't reply even after 5 DAYS!
Not even a "sorry to hear you are having problems"... ETC
So I wouldn't buy from them...... Buy and use at your own risk!
Hope that HELPS someone!
Later.....