Hi every1,
Ive been reading around all the faqs and forum posts and have decided to flash my rom from my t-mobile uk one to one of the cooked roms.
Howevere before I do this I wanted to backing my sms/mms messages. After much research I decided to get Jeyo Mobile Extender which I will pay for if and when I get it fully functional.
The Jeyo system tray icon is present, and the phone is fully synced and connected. No problem so far. This verified by me sending an sms it working and recieving one a notification appears near the taskbar with the sms and its details (contents, date, sender...etc).
All good so far, however in the folders it doesnt actually download any messages. Automatically or on demand (by selecting download messages now). It does however when select "mange my sms on my device" bring all the sms up but again when clicking download sms fails. I checked the setting and it is set to sync messages in inbox.
Ive tried installing, reinstalling, ensuring SMSExpress.exe is on and says its connected (on my device), restarting, soft reset and disabling firewall. No joy whatsoever. The inbox in SMS folder (which i believe is a .pst in mydocuments/sms) is empty.
Id be grateful for any advice. I spoke to a friend who has the MDA Vario and said he didnt have a problem using Jeyo which means it is compatible. Ive studied there forum and its little or no help and couldnt find anything on thiis forum.
Running:
Outlook 2003
Standard T-Mobile rom on Mda Vario III (WM6)
Connected Via USB and Active Sync
Windows XP SP2
Kind Regards,
Anil
Fixed, deleted all registries for outlook and jeyo, uninstalled everything and reinstalled.
thanutz said:
Fixed, deleted all registries for outlook and jeyo, uninstalled everything and reinstalled.
Click to expand...
Click to collapse
Glad to here you have it fixed.
I would like to ask, what version of Outlook are you using and do you get the notification on your laptop/PC when an SMS arrives on your phone or do you have to Send/Receive SMS to drag it in?
I lost auto notification when I moved from the Hermes to the TyTynII.
Cheers.
thanutz said:
Fixed, deleted all registries for outlook and jeyo, uninstalled everything and reinstalled.
Click to expand...
Click to collapse
Hi thanutz,
I also back-up my TyTN II SMS using Jeyo Mobile Extender. Now that your Jeyo's working, and you are flashing with the new WM6.1 ROM with threaded messages, may I know whether the back-up still works? Because I'm not sure how the threaded messages will translate into single lines Outlook interface. That's my only concern about updating to WM6.1. If it backs-up alright, I will upgrade to WM6.1
Thank you
the rom i flashed was duttys sual touch v4. Im pretty sure thats wm6 not 6.1 but check the threads.
Multiple message messages, i.e. sms of more than 160 characters move over to outlook fine but dont move back, they get capped at 160 characters.
By Threaded i take it u mean wm6.1 has a feature where a converstaion between 2 ppl appears as one entry in the sms folder.
Try dotfreds pim back up possibly may work....
2007 now and yes i do get a notification, but i was getting that with 2003 also. maybe try what i did.
I also removed the sms****.exe that runs in the background of the pda when hayo is connected and recopied a new version. that may cure ure problem.
Related
I am using goodlink on my TILT and when i go to send an sms it doesnt pull my goodlink contacts only my sim contacts.. any clue how to access goodlink contacts for sms?
The Windows Mobile OS will only pull up the native contact list. If you are using ver 5 of GoodLink you can get the GoodLink server IT admin guys to be sure that the one way (that is from GoodLink to your native contacts) is enabled on your phone.
According to GoodLink literature the reason for this functionality is just for this reason and for things like Voice Command (or other voice dialers) that also use the native contact list. In this case the OS uses the native contact list for SMS msgs
jmr79x said:
I am using goodlink on my TILT and when i go to send an sms it doesnt pull my goodlink contacts only my sim contacts.. any clue how to access goodlink contacts for sms?
Click to expand...
Click to collapse
Quick question .. how did you get goodlink on your tilt...my restore from backup method did not seem to work. Did you do an OTA install?
EDIT: See my solution posted below
What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?
jcrompton said:
What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?
Click to expand...
Click to collapse
Just figured it out ... problem was I had goodlink on my 8525 too (which as of about 20 mins ago, when the fedex guy got here, is being retired), and I could only have it on one device at a time. Once I figured that out, just got a new PIN for the Tilt and it seems to be running the OTA provisioning without a problem.
jcrompton said:
What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?
Click to expand...
Click to collapse
Mine pushed out 4.9.3.21 and it's working just fine...
I got our admin guys to upgrade to 5.0 then upgraded (it automatically loaded it). It looks a little different to 4.93. its not that much of a big deal except you get a nice RSS and the ability to make a calendar appointment private (finally). BUT admin gets to see all the apps you have on your Kaiser and they can lock anything out! you can also get your admin ppl to allow good contacts to be used for native lookup (phone, sms etc.) but it didnt seem to function as well as activesyncing contacts (it doesnt show company name - in fact it doesnt sync company name and you end up with lots of UNNAMED contacts).
I also had a couple of issues on the install becuase Activesync forces you to add a password and Good doesnt like this when it installs. tyherefore in the end i did it via ahard reset.
All in all, its a luittle better. im testing it for stability before they roll it out to thers where I work.
Please report back on the experience - It would be great to know how things work before I try an push for the upgrade as well.
How well does that RSS work, and is it only set up on the phone, or does it sync with your Outlook acct? (ie - is it a box in your exchange account like the native rss support in Outlook 2007)
Good vs. BBC
I have used goodlink for years starting on my treo 650 then my trusty (kind of) 8525. The whole separate contacts thing really annoyed me so when I got my tilt I switched to, dare I say, blackberry connect. As opposed to using separate software to manage the calendar and contacts, it uses the built in wm apps so the contacts issue goes away. Just something to think about if you have the option to use either one...
As I have been sifting through the forum I have come across several threads about people wanting to know how to get rid of outlook e-mail from messages.
The e-mail I have set up on my kaiser is the same as my outlook on my pc, so when I sync I get duplicate e-mails and have to disable the option to sync mail with pc, but this still leaves the outlook account in messages.
Well here's how to get rid of it.
First you will need a registry editor, I recommend Resco Registry editor but others will work fine.
Then you will need to make a backup of the registry key we are going to delete. So open up your registry editor and go to: HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox\Svc
Now in here you will find several folders(so to speak). These include Activesync, imap4, pop3, MMS1 and SMS.
Go into Activesync and their should be a key called "Friendly Name" this should say something like "Outlook" go back to HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox\Svc then select the "Activesync" folder and use menu to export the folder as a .reg file (backup file) then select the "Activesync" folder again, but this time delete it.
Now close your reg editor and go into messages and the Outlook title should be replaced with the title Activesync. Just soft-reset your device and the Outlook mailbox including "Activesync" has now disappeared leaving just the e-mail accounts and other message accounts that you use whilst mobile.
Should you wish to restore this option just inport the .reg file you created into the registry and soft-reset and it'll be back.
Well I hope this helps. And quick thanks to all members of this forum for your continued support to the community and even helping the little guys.
diigibio (diigimatrix)
worked on my Tilt
Thanks! Great solution!
EDIT: Wiped out my outgoing MMS. Dropped registry backup back in and both MMS and Outlook Mail were back.
diigibio said:
The e-mail I have set up on my kaiser is the same as my outlook on my pc, so when I sync I get duplicate e-mails and have to disable the option to sync mail with pc, but this still leaves the outlook account in messages.
Click to expand...
Click to collapse
Why do you have duplicate emails? With an exchange server, your emails on device and in your pc's outlook will replicate - and without exchange they sync anyway?
What's the settings for MMS1? I don't have that in my registry.
dis39tif said:
What's the settings for MMS1? I don't have that in my registry.
Click to expand...
Click to collapse
Each of these folders represent an account within messages. So "Activesync" is "outlook" (used and updated when syncing with a pc version of outlook or using an exchange server), IMAP4 Corresponds to my (@btinternet.com/using imap), SMS is for SMS (go figure/lol), MMS1 (this can also just be MMS on some device/dependant on version of Arcsoft) POP is for my (@3mail) account and Hotmail is for hotmail (in juction with using Windows live).
So by deleting the "activesync" folder you are in effect deleting the information to display the account.
Also I deleted the imap4 folder (after making a backup of course of the reg entry) And soft-reset the device. It removed my @btinternet account with e-mails. But after i imported the .reg backup I made and soft-reset the device again the account returned with all e-mails intact and fully readable.
**Possibility for a freeware app to hide accounts that are private??? using a password to auto add/remore .reg to access accounts or maybe not. **
Thanks trying to bring something to those who have helped me... Thanks
diigibio (diigimatrix)
unwired4 said:
Why do you have duplicate emails? With an exchange server, your emails on device and in your pc's outlook will replicate - and without exchange they sync anyway?
Click to expand...
Click to collapse
Hi unwired, The reason I get duplicates is because I don't actually use an exchange server. I have my @btinternet.com account set up on both my home Supreme Pc, My laptop and my Kaiser. But when I used to cradle my kaiser with my pc (mainly for appointments) to update it used to download my e-mails from outlook on my pc to my kaiser. So in the outlook account on my kaiser would be all the e-mails from my pc version of outlook, then in my @btinternet.com account were the same e-mails that I collected whilst I was mobile.
So I needed access to my @btinternet account whilst mobile but in the outlook folder that wqould not let me sync so then i had to set up the other.
So i stopped it syncing with outlook messages on the pc and then decided to try and get rid of the outlook account, which is what i then proceeded to do!
Ok i am going to stop now before i start going round in circles..
But thanks for the question..
diigibio (diigimatrix)
thanks diigibio!
I was looking for some time to solve this. now my kaiser is even more what I want it to be.
kudos to You mate!
br
bro
bronx said:
thanks diigibio!
I was looking for some time to solve this. now my kaiser is even more what I want it to be.
Click to expand...
Click to collapse
Your welcome mate. To be honest I think it was your comment about it I came accross the other day on the forum, which is one of the reasons I decided to post it. I'll try and help more if I can. I've just setup talking dial tones. so when I dial a number it says the number rather than beep. Thanks to grumps for the tones!! I think he's compiling an app to do this easier. But i couldn't wait and so set it up via the registry...
Oh www.htcclassaction.org reports we could have proper display drivers by the end of march!! So fingers crossed our Kaiser will fullfil their legacy!!
diigibio said:
Hi unwired, The reason I get duplicates is because I don't actually use an exchange server. I have my @btinternet.com account set up on both my home Supreme Pc, My laptop and my Kaiser. But when I used to cradle my kaiser with my pc (mainly for appointments) to update it used to download my e-mails from outlook on my pc to my kaiser. So in the outlook account on my kaiser would be all the e-mails from my pc version of outlook, then in my @btinternet.com account were the same e-mails that I collected whilst I was mobile.
Click to expand...
Click to collapse
Cool. Thanks for explaining.
Thanks Diigibio.
I don't have that registry file (obviously). I have the Shogun's Palm SMS threading program installed and lost my MMS'. The fix to install the Arcsoft composer and run an enablemms.cab never worked for me. I wonder if this is what it's trying to fix.
dis39tif said:
Thanks Diigibio.
I don't have that registry file (obviously). I have the Shogun's Palm SMS threading program installed and lost my MMS'. The fix to install the Arcsoft composer and run an enablemms.cab never worked for me. I wonder if this is what it's trying to fix.
Click to expand...
Click to collapse
Yeah, sounds like it. If you post that .cab here. I'll take a look for you mate and see what I can come up with over the next week. Failing that I can take my .reg setting for the mms and possibly create a link to the default messaging app.
However my best mate has an o2 xda orbit and I installed WM6 on it but there is no 6.1 yet and he wanted threaded sms. So i installed Shogun's Palm sms. Now when he opens that app he does not have mms, however when I linked to the default messaging app that still contained his mms account and all the mms I sent him were waiting there for him.
So try this out and if you need my help just ask. You can PM me for my e-mail address if you want to send the .cab direct or ask for any other help. I am at work tomorrow(or should I say today) and am on a sleep over so i will check my pm but it'll be from my Kaiser.
Hope I could help..
diigibio (diigimatrix)
dis39tif said:
Thanks Diigibio.
I don't have that registry file (obviously). I have the Shogun's Palm SMS threading program installed and lost my MMS'. The fix to install the Arcsoft composer and run an enablemms.cab never worked for me. I wonder if this is what it's trying to fix.
Click to expand...
Click to collapse
I have used a .cab analyser on the enablemms.cab and it contains no registry entries at all (none will be added or removed(except for unistall info and platform.reg which I believe is more to do with os at a guess))
and contains these files:
CeSetup.dll in the \Program Files\Tools Folder
checkfile.exe in the windows folder
Platformxxx.reg in the windows folder
CM_Entries.xml in the windows folder
And
Customize.lst in the \Program Files\Tools folder
Let me know how you get on..
diigibio (diigimatrix)
hi there again...
the trick works great, but I think, that I have a small problem in here.
after applying Your trick on my stock t-mob uk vario III everything went fine except loosing sound for new sms. even if I have ticked in my options to play sound and show message I can't hear or see any notification. only sign of new message is number of new messages in the middle of htc home plugin.
now.. I made a backup of that key before deletion, but...
I've deleted it.. '(-_-)
any chance for You to post that .reg file for me mate?? or if You have some other solution, then I would be more than happy to avoid hard reset.
br
bro
bronx said:
hi there again...
the trick works great, but I think, that I have a small problem in here.
after applying Your trick on my stock t-mob uk vario III everything went fine except loosing sound for new sms. even if I have ticked in my options to play sound and show message I can't hear or see any notification. only sign of new message is number of new messages in the middle of htc home plugin.
now.. I made a backup of that key before deletion, but...
I've deleted it.. '(-_-)
any chance for You to post that .reg file for me mate?? or if You have some other solution, then I would be more than happy to avoid hard reset.
br
bro
Click to expand...
Click to collapse
No worries mate, I still have sound on my sms notifications although I did have to deselect play sound in sound and notifications and reset then re-select the play sound option. And it worked for me but I have a stock htc tytn II. I am at work on my kaiser at the moment and the browser won't let me add an attachment, so when I get my laptop out at 6 i'll post the .reg entry. Fancy deleting it !! lol.. Check back around 6.30. It'll def be on tonight pal..
diigibio (diigimatrix)
cheers
I know I sound like a dumbo saying that it's deleted.. but ... oh well
thank You again
br
bro
.reg files
Sneeked on!
Here you go mate...
thanks
I tried soft resets just as You did - no luck for me unfortunatelly.
never mind, fix was sweet anyway. I'll try to play with it bit mo.
br
bro
Thanks for the update diigibio. I appreciate any help. How did you link your friend's phone to the default MMS messaging app? Or would it help if I tried to reapply registry settings?
dis39tif said:
Thanks for the update diigibio. I appreciate any help. How did you link your friend's phone to the default MMS messaging app? Or would it help if I tried to reapply registry settings?
Click to expand...
Click to collapse
The default messaging application remains untouched, especially when installing third party replacements such as SMS threading (IMSMS, Palm, Textr and so on). The default link goes to \Windows\tmail.exe.
The quickest way to do this is by using Resco File Manager. click on the tmail.exe and hold until (right-click) menu appears and click "send to" then choose "Start Menu as Shortcut".
Once this is done you can access it via the start menu or use the button app to map it to a button or use with a today screen plugin (spb etc) As when you install the third party app it either replaces the original shortcut with its own or alters the original link to point to the third party app.
Hope this is of some help...
diigibio (diigimatrix)
Thanks! worked great for me on WM 6.1 I didn't see the active sync option before the restart either.
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
i think one of your manila (TF3D) files is corrupted or demaged.
try:
http://forum.xda-developers.com/showthread.php?t=405749
OR
try installing one of the manilas:
http://forum.xda-developers.com/showthread.php?t=409901
more manilas on the forum ->search
or hard reset
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
..Hi all,
have the same problem after using Sprite Backup Tool. Any Ideas?
Does Sprite Backup cause the problem?
Hi all,
I am experiencing exactly the same problem and right - it started immediately after installing Sprite Backup. Uninstalling Sprite did not solve the problem, though, nor did re-installing Manila. Any ideas other that a hard reset would really be appreciated...
I have the same problem and it was also sprite looks like this app does not backup but rather destroys your phone.... what a mess it also messed up the other menus aswell,
any one know how to get everything back to normal?
RM
i have the same problem too , for some reason my mail wont show on TFL3D, and wont even sync no more even when im connected to wifi or 3G data
Does someone know the registry key where HTC stores the information about the mail accounts?
I used the registry editor, but the "find"- function does not seem to work yet.. :-(
thanks
outlook envelop no more visible
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
same problem here any idea?
This keeps happening once i install sprite, does anyone have a fix for this or know how to get the email to display back in Touchflo? I do not want to reset the phone it takes too long to restore, and without a backup makes it even harder,
please advise...
RM
Same for me. I have 2 accounts in Messaging: Outlook (Exchange Server) and Gmail. Both accounts sync fine in Messaging app, but now only Gmail shows in TF3D. Tried to remove and recreate the Outlook account, but it didn't help.
I also have Sprite Backup, but I did not have to restore anything before the problem started.
i noticed when using PIM backup, that by default it removes what you backup!
can be changed in options
may be the problem? (havent used Sprite Backup)
Hi Guys,
I managed to get the Outlook Envelope back after flashing (same version) my Diamond. It was a headache trying to figure out the source of the disappearance.
Cheers...
Me again - another annoying thing is that there is also no more possibility to get a working ActiveSync-Connection via Bluetooth if you delete the pairing information (ActiveSync Partnership). The Option to add a Com Port to the Device is gone.
Now i will hard-reset my diamond and never use that creepy little s**t of Sprite Backup Software again.
Is there a way to fix this without a hard reset???
I am having this same problem. I use wireless sync. I get the notifier at the bottom of the screen with the number of new messages, but they do not show up in the envelope in Touch Flo...if I go to menu accounts, the messages are there.
Does anyone have any ideas how to fix this?
same problem on TP...
anyone find a solution to this?
I am still looking for a solution, too.
Bump. Im in the same boat. Anyone have any ideas?
This happened to me before and I couldn't figure out what was wrong. I later realized it was due to Sprite Backup. The backup somehow did not complete or restart properly. Unfortunately, I really can't remember what I did. I think I may have just restarted Sprite Backup and there was some kind of error stating what happened, which it performed a soft reset on the device itself. After the soft reset, everything was fine.
I am using a Treo 800w.
Hi,
I am using Jeyo Mobile Extender http://www.jeyo.com/extender.asp to write SMS with my Diamond if I am working with my PC.
The Diamond is connected with Activ Sync via Bluetooth. Everything works good, the only Problem is if I get a new SMS it is not automatically synchronized with Outlook. I have to press the "Sent/Recive" Button everytime. Than all new SMS are synchronized with outlook without any problem.
If I am writing a SMS with outlook there i no problem the sms is automatically sent to the pda.
Is there any possibility to acitivate the automaticall synchronization if I get a new SMS?
Thanks for your help guys...
If you go to the Options menu for Jeyo ME, there should be something called 'Send/Receive SMS messages on connecting'. That should do it.
sh500 said:
If you go to the Options menu for Jeyo ME, there should be something called 'Send/Receive SMS messages on connecting'. That should do it.
Click to expand...
Click to collapse
'Send/Receive SMS messages on connecting'
it is not working.
thank you for someone help first!!!!
If that didn't work then some people have reported to edit the file JeyoSMSReceive.ini found in C:\Program Files\Jeyo\JME_WM. Sometimes the dates in this files can be wrong:
These are the contents of mine one:
Inbox=2009-02-12 20:40:40.000
"Sent Items"=2009-02-12 14:16:53.000
Drafts=2008-02-13 19:09:32.687
As my software is working 'correctly' the dates are all current. Check your file and see what the dates are. I believe changes the dates manually to a more recent date can resolve such issue. Sorry but I can't remember the exact procedure.
Failing this, you could just trying to uninstalling the program and in doing so also remove the C:\Program Files\Jeyo folder, restart the PC and then reinstall.
Had the same problem while running the trial... So I went to Jeyo Mobile Companion Instead, same features and tons more, but not integrated to outlook...
IMO, better than JME
Hello, Please forgive me if this is anywhere on the forum, but I have searched everywhere and cannot find it.
I have lost the ability to get any emails and messages. This is not just a problem of not being able to send, I can no longer even see my email and message accounts. When I tap messaging or email, on my front screen in programs or wherever else, there is just a brief pause and then nothing happens.
I am using Mobile 6.1 on an unlocked Tilt (kaiser). I have a number of SPB programs running. I upgraded the ROM about a year ago, but I cannot remember which one it is. I have tried using a backup of the phone that I saved with SPB plus. Nothing.
I've tried hooking it to active sync and then trying to sync the emails. Not only nothing, it cannot sync--though this was a problem long before.
There are a few other quirks, too I use Tmobile and there is a signal that you have a phone message. I go into voicemail and there are no messages, but the symbol still remains.
Also, when it boots up, it tells me that there is a problem with my voice command program.
How do I get email and messaging back without reinstalling everything?
Has anyone ever heard of not being able to access the email and message functions of outlook at all-- and have them just stop suddenly.
Thanks
Fized the Problem
I am not sure what fixed it, but I went all around the site. I decided to try two things before reinstalling everything. First, I deleted any of the new programs I had installed recently. That did not do it. Then I popped out the storage card and rebooted. That did it -- but then I had a lot of memory problems. (I don't mean in my head, though I do sometimes.) So I uninstalled some of the larger programs, such as the SPBs. It is finally working again.
I'm not sure what happened, but if others are having this problem, try this first and see if it works.
PS It is fixed, not fized. Sorry about that
I'm not sure if I got that right or not, but is the problem that your inbox doesn't even open or it opens but the mail sync isn't working??? for me i had a problem in my mail sync and it wasn't solved except when i changed which internet connection type the programs should use.
Outlook not opening .. fixed
Ipepper said:
Hello, Please forgive me if this is anywhere on the forum, but I have searched everywhere and cannot find it.
I have lost the ability to get any emails and messages. This is not just a problem of not being able to send, I can no longer even see my email and message accounts. When I tap messaging or email, on my front screen in programs or wherever else, there is just a brief pause and then nothing happens.
I am using Mobile 6.1 on an unlocked Tilt (kaiser). I have a number of SPB programs running. I upgraded the ROM about a year ago, but I cannot remember which one it is. I have tried using a backup of the phone that I saved with SPB plus. Nothing.
I've tried hooking it to active sync and then trying to sync the emails. Not only nothing, it cannot sync--though this was a problem long before.
There are a few other quirks, too I use Tmobile and there is a signal that you have a phone message. I go into voicemail and there are no messages, but the symbol still remains.
Also, when it boots up, it tells me that there is a problem with my voice command program.
How do I get email and messaging back without reinstalling everything?
Has anyone ever heard of not being able to access the email and message functions of outlook at all-- and have them just stop suddenly.
Thanks
Click to expand...
Click to collapse
I had the same problem with Outlook not opening for email or text messages. The problem seems to be that there were several messages in the outbox which would not send. I had specified that attachments be placed on the storage card when available.
To solve the problem of Outlook not opening I first ran the Microsoft Installer Package “WindowsMobile61-KB958639.msi” to correct the SMTP email sending problem. Next I removed the storage card and rebooted the device. Outlook then opened and I did a send and receive which cleared the outbox. Then I replaced the storage card.
The problem of Outlook not opening appears to be fixed.