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Hey so I keep having constant problems with my G1... I want to revert it back to stock firmware and then send it in to T-Mobile for a different phone. Down anybody know if they'll let me get like a BlackBerry cuz I'm tired of Android... thanks.
Well, I feel sorry for you, failing to see the beauty of Android, but I guess we all have our own preferences. Unfortunately, Tmo won't let you trade it in for a different phone. They will replace it with the exact same one if it's faulty. I had to really push the issue once before just to get them to let me have the same phone in a different color. But, I guess you could always trade it in, and sell the refurbished one they send you on ebay, and put that towards a BlackBerry. The 9700 is very, very nice (for a non-touchscreen device with a proprietary, completely non-customizable OS full of antiquated code).
t-mo has a 'LEMON' policy. If you have continued issues with your phone (3 returns) then they'll offer you other phones. If you're pushy they may give you the option for an upgrade. A friend of mine had problems with his G1 and was pushy enough to get the MT3G at upgrade price. It's a lengthy process, but if you're wanting another phone, this is what you'll want to do.
nolimit78 said:
t-mo has a 'LEMON' policy. If you have continued issues with your phone (3 returns) then they'll offer you other phones. If you're pushy they may give you the option for an upgrade. A friend of mine had problems with his G1 and was pushy enough to get the MT3G at upgrade price. It's a lengthy process, but if you're wanting another phone, this is what you'll want to do.
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I hate it when people give this sort of advice. As someone that works as a cell phone salesman, these are the worst and most BS customers we deal with. My phone keeps breaking, give me a new one for free! I will just keep *****ing until I get my way because I am a jackass that can't not break my phone and think I am owed the world!
This isn't what he wants to do at all, since if you ***** enough like this, they will cut you off, like totally cut you off and refuse to give you service. Plus, it is customers like this that drive costs up for everyone else. Gotta recoup the lost money on giving you another $500 phone for $100, and since we aren't recouping it off them because they ***** and demand an upgrade before we have broken even, we gotta jack prices up so we recoup faster...
It takes, on average, 18 months to break even on a smartphone customer.
pjcforpres said:
I hate it when people give this sort of advice. As someone that works as a cell phone salesman, these are the worst and most BS customers we deal with. My phone keeps breaking, give me a new one for free! I will just keep *****ing until I get my way because I am a jackass that can't not break my phone and think I am owed the world!
This isn't what he wants to do at all, since if you ***** enough like this, they will cut you off, like totally cut you off and refuse to give you service. Plus, it is customers like this that drive costs up for everyone else. Gotta recoup the lost money on giving you another $500 phone for $100, and since we aren't recouping it off them because they ***** and demand an upgrade before we have broken even, we gotta jack prices up so we recoup faster...
It takes, on average, 18 months to break even on a smartphone customer.
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well said
Has anyone had their hero replaced recently? I am getting mine replaced on Tuesday and want to know if anyone's came back with 2.1 or 1.5. I hope mine comes with 1.5 so I can enjoy root for two weeks before I upgrade to the EVO.
Ive heard several users say sprint upgraded their phones without consent. Not much you can really do as sprint does not condone rooting.
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
I've heard of people getting Evo's as replacements for their Hero. What are all you guys having wrong with your Hero? Or what are you saying to Sprint? Because the speaker on my phone is starting to break from the dust issue, and the screen is over 50% filled with dust.
I once got 3 months of free service because sprint updated my phone without my consent and the update wiped my sdcard with my data on it. This was a few years ago but complaining is a major deal to them and they advertise publicly that thier customers are happy with thier service... The worst that can happen to you is they will say no so do yourself a favor and complain.
Powers16 said:
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
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They don't need permission to update on a replacement phone, only your current one..............
chfields said:
They don't need permission to update on a replacement phone, only your current one..............
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I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
It arrived!
I just got my new phone back today! I was super lucky and it had 1.5 installed on it! When the sprint rep looked at it he asked me if I wanted him to update it. I just told him that I updated my old one and was unhappy with battery life so I want to keep 1.5 on it. I am currently working on rooting my phone now. So I guess ask them not to update the phone when they get it out.
I had to go through the assurian insurance route to replace mine, I called on Monday and the phone I got yesterday was still on 1.5. I had it mailed to my house, so the dudes in the store couldn't monkey with it. I DID have to manually program it, and then still had to get on chat to get the activation done right (was getting error code 67), but now everything is kosher. I was rooted and back on 2.1 within minutes of reactivating, lol! I'd forgotten how much 1.5 blows goats, lol!
Powers16 said:
I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
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Well said, my friend. I agree with you on that.
When I tried to do the legit sprint 2.1 update it fried my radio, so I called C/S, and they promptly mailed me a new Hero with 1.5. I think the stores are doing the updates on the phones, not Sprint itself. If you want to phone without the 2.1 already installed, just get it over the phone, or online, NOT at one of their stores.
Powers16 said:
. Regardless of the store's policy the customer is always right.
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If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
Rooting is not a feature that is illegal or "wrong" to do, and it is NOT a feature that Google doesn't want us doing. They sell the Dev Phones for just that reason. You need to go through a process to root to make sure noobs that have never touched a command line flash a Nexus radio or something. Rooting is not a feature that is blocked by default because Google thinks we should stay stock, because Google WANTS us to root our phones. Now Sprint, that's a different story. They want us to keep all their bloatware and Sprint over-brandedness. They don't want us to root. Google wants power-users to root. That and open-source are the only reasons it's built on Linux.
azyouthinkeyeiz said:
If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
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Do you want me to even retaliate with that response? I think i did a damn good job of nailing it on the head. You must have money to throw away and you must not care that much. The rest of us don't have money to throw away and what we do pay for we better damn well get it.
/end of story
The Jero said:
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
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Same here except mine wasnt stolen i bricked it.
Sprint called it a "Hardware Failure" and i called bull*hit under my breath.
Hi forgive the low post count but I'm at a loss where to turn.
My name's Jamie and I've been classified as disabled with a neurological disorder but there not exactly sure what it is as it only affects all handful of people in the UK. Anyway what brings me here is the fact me and my partner got engaged last year before I got diagnosed and I've had to come out of work we've got a one year old son hso my partner doesn't work. And we want to get married before I have chance to get much worse as the specialists are unsure of what will. happen next. But with neither of us working money is hard to save up. My partner went out with her mother recently and saw the dress of her dreams so much to the point where said she would get married in a back ally if she could have that dress. So my aim is to raise money for the dress and wedding we've planned on a regestry office as it's cheaper and faster, all I've managed to think of to raise money is donations of selling on what with my story and hope people bid for the cause rather than the item.
I'm attaching my paypal donate link to the bottom just incase any feel like helping.
Thanks for reading sorry about the grammer and the long post its not my strongest point.
Sent from my Liquid using Tapatalk
Sent from my Liquid using Tapatalk
Go to job centre and get a claim pack fir dissability living allowance, use their free phone and get a doctor on side and don't take the piss when filling the form out but keep it consistant. If unsure, take it to citizens advice beureau for help. That should help you...
Sent from my X10i using XDA App
also , look around ur house put w/e u just have around but dont use on ebay ... for example bikes , 1 is enuff for a family , and all the junk ya never use but is worth somthin etc etc
So I'm selling a phone on craigslist...a guy calls me this morning wanting to buy my phone...I go to meet up with him at a QT gas station in Decatur, Ga....to make a long story short, there were two guys and they robbed me for my phone and drove off.........well....long story short....my car is faster than theirs and they quickly found out that I had an assault rifle in the car...my phone was promptly returned to me. Then next thing I know, I get a call a few hours later from someone telling me they saw my story on the news...but the guys who robbed me are on the news crying victim (saying they got robbed). Well anyway I went to Dekalb County Police and showed them the receipt for the purchase of the phone, craigslist ads, and online auction ads, and I easily proved I own the phone. Now there's a warrant out for the arrest of the guy who is on the news pretending to be a victim. Moral of the story: You guys out there who use Craigslist..BE CAREFUL!!....especially in Atlanta.
Here's a link to the story (this is what the robber told them): http://www.wsbtv.com/news/28442577/detail.html
Update: The guy who gave the bogus news story is now in police custody (as of 9pm last night) and is facing robbery charges. I interviewed with the reported today and they will broadcast an updated story today. I will post it up when it airs.
Update:
The robbers are in police custody now and Channel 2 news has aired the corrected story. http://www.youtube.com/watch?v=9tTwkq8usas
wow, what a great story.
Which ever way it went... BBC son, BBC.
omfg thats epic, there are LOTS of craigslist robberies (myself included, but got my laptop back), and i love hearing the retaliation stories, this is on the top 3 for sure
EDIT: just read the article, wtf is wrong with the media?!? they still make it seem like you are the bad guy, id demand a redaction or reprint with the facts
THUG LIFE!
Solidus_n313 said:
omfg thats epic, there are LOTS of craigslist robberies (myself included, but got my laptop back), and i love hearing the retaliation stories, this is on the top 3 for sure
EDIT: just read the article, wtf is wrong with the media?!? they still make it seem like you are the bad guy, id demand a redaction or reprint with the facts
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Yeah I spoke with Tom Jones over at Channel 2 and informed him of what really happened and the fact that the police will be picking him up (if they haven't already). I also pointed out to him the inconsistencies in his story (the same inconsistencies the detectives noticed from the beginning). He said, when they ran the story they weren't able to speak to anyone besides the guy who robbed me...so they didn't have anything real to go on....my thing is if you couldn't do any fact checking then why the heck did you run the story?!....
hahaha thats hilarious, they were speaking to the CRIMINALS, and let them go anything for a story
at least it had a happy ending!
Story is confusing. It starts of correct talking about the seller got robbed but half way through the article they make it seem like the buyer went after the seller with a gun.
Sent from my HTC Incredible S using XDA Premium App
" I had an assault rifle in the car" !
I live in the UK, sod the robbery having a rifle in the car is far more serious!
But what did the prick think was going to happen going on the news, criminals can be so dumb.
Great story thanks for sharing.
NardVa said:
Story is confusing. It starts of correct talking about the seller got robbed but half way through the article they make it seem like the buyer went after the seller with a gun.
Sent from my HTC Incredible S using XDA Premium App
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U read the op? The robbers gave the statements
Always take a friend. Always take a gun. That's my craigslist chekclist
Yes great story wild wild west *lol*
Cheers
*Im Jahre des Herrn 2011*
Jasand said:
" I had an assault rifle in the car" !
I live in the UK, sod the robbery having a rifle in the car is far more serious!
But what did the prick think was going to happen going on the news, criminals can be so dumb.
Great story thanks for sharing.
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Yeah he's definitely a dumb criminal. He could have just left, and we would have only had a phone number to go on, and probably would never have caught him. But because he was dumb enough to get on the news, and make a false statement to the police, they have his information. And as it turned out, HE HAD PRIORS TOO! lol The cops showed me a picture lineup and had me pick him out. Now he'll soon be behind bars where he belongs.
xnifex said:
Always take a friend. Always take a gun. That's my craigslist chekclist
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hahaha thats an important life lesson in the XDA world
i bought my S4G off craigslist, cash in hand, and the system ive worked out for buying/selling work pretty well for tech.
i got him to put my sim in the new fone, turn it on and show its carrier unlocked, if all is well, do the handoff, let him count the ducketts, and we were on each others way in less than 5 min
also it was done in a subway station, so lots of ppl, lots of cameras and a friend standing nearby nonchalantly
but if you have an assault rifle, he is your best friend in that situation
xnifex said:
Always take a friend. Always take a gun. That's my craigslist chekclist
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Really? You're going to have a shootout (if they have a gun as well) with the robbers over a $250 smartphone?
mysterioustko said:
And as it turned out, HE HAD PRIORS TOO! lol The cops showed me a picture lineup and had me pick him out. Now he'll soon be behind bars where he belongs.
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hahaha finally! some justice! even thought you had to do most of the legwork
Dave510 said:
Really? You're going to have a shootout (if they have a gun as well) with the robbers over a $250 smartphone?
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Better to have one and not need it than need one and not have it.
I'm sick of these lying bums in Dekalb County. I feel you bro,glad you got the phone back. I'm on that side of Atlanta too so I know.
Sent from my SPH-D700 using XDA App
Great story! But one thing... an assault rifle in the car!? Your allowed to have assault rifles!?!? Damn California.... I cant have jack **** here. Pretty funny those robbers didnt have any idea what they were getting into. How did they rob you in the first place? Did they pull a gun or what?
glad it all went well. sometimes robbers **** with the wrong people and get what they deserve.
I dont do craigs list. Too sketchy, rather sell on ebay and not make as much money.
what a bunch of losers!
i lost hundreds of $$$ at casinos, should i sue them for not helping me get back my money? hahahaha
http://www.forbes.com/sites/kashmir...betting-smartphone-thieves/?partner=yahoofeed
This is pretty sad lol.
Sent from my HTC Desire CDMA using XDA
Well since att obviously blacklist a phone and just refuse to do it, millions of $600-$900 PHONES have been stolen, ugh yeah, they shud do something about it
Sent from my ADR6425LVW using XDA
ksizzle9 said:
Well since att obviously blacklist a phone and just refuse to do it, millions of $600-$900 PHONES have been stolen, ugh yeah, they shud do something about it
Sent from my ADR6425LVW using XDA
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and casinos putting all those atm machines in there just encouraging me to lose more money!
maybe i should sue the casinos. haha
Haha... Good enough. I remember a long time ago someone stole my blackberry and t mobile said they couldn't do nothing, but if I stole something myself and the police called t mobile, they would track down my location and find me that day
Sent from my MikG'd Boost Mobile HTC EVO 4G using XDA
netnerd said:
and casinos putting all those atm machines in there just encouraging me to lose more money!
maybe i should sue the casinos. haha
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Nobody is stealing ur money, u are giving it away....It's not the same thing....but if someone stole ur phone, wouldn't it comfort u to know that the phone will be useless to anyone else
Sent from my MikG'd Boost Mobile HTC EVO 4G using XDA
Isn't this similar to the ESN policy that has been in place on CDMA carriers for years. Except you can get around a bad ESN by using it on another carrier. I don't see the issue its similar to the VIN system cars use.
Mr.Derp said:
This is pretty sad lol.
Sent from my HTC Desire CDMA using XDA
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BS! More power to them. AT&T has an inherent duty to not activate the phone if they know it is stolen. Furthermore they have a duty to call the police when they run across one. Then let the police handle the matter from there.
Pawn shops are not allowed to buy merchandise they know is stolen. Why should AT&T be allowed to profit off of phones they know are stolen? And they profit twice. From the stolen cell subscription AND the sale of a replacement phone.
And the analogy from another post about atm's is bs also.
85gallon said:
BS! More power to them. AT&T has an inherent duty to not activate the phone if they know it is stolen. Furthermore they have a duty to call the police when they run across one. Then let the police handle the matter from there.
Pawn shops are not allowed to buy merchandise they know is stolen. Why should AT&T be allowed to profit off of phones they know are stolen? And they profit twice. From the stolen cell subscription AND the sale of a replacement phone.
And the analogy from another post about atm's is bs also.
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Right on
Sent from my MikG'd Boost Mobile HTC EVO 4G using XDA
Yeah exactly. That casino comparison is pretty wrong. A real comparison is:
I went to the Casino, got mugged and robbed right in front of the casino's security camera's. They have video evidence of the guy that mugged me, yet they are sitting on their hands saying "sorry not our problem. but we'll ban that guy from coming back to our casino's, if that makes you feel better."
Now THAT's a true comparison to what AT&T would be doing in this situation. And yes, it's bull****.
Eh, re-read the article. I guess my comparison isn't that great either. It's just a bad situation either way.
DaRkL3AD3R said:
Yeah exactly. That casino comparison is pretty wrong. A real comparison is:
I went to the Casino, got mugged and robbed right in front of the casino's security camera's. They have video evidence of the guy that mugged me, yet they are sitting on their hands saying "sorry not our problem. but we'll make sure he doesn't make too much when he comes back in and plays with the cash he just stole from you. Would you like to buy some more chips to play with in our casino?."
Now THAT's a true comparison to what AT&T would be doing in this situation. And yes, it's bull****.
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Fixed that for you.
Yah that's better....
Sent from my MikG'd Boost Mobile HTC EVO 4G using XDA
"A class action lawsuit filed in California on Tuesday, though, alleges that AT&T is liable for not doing this within its own network earlier. Hilary White, Jeff Pello and Natalie Warren have all had their iPhones stolen, and they think AT&T didn’t do enough to get them back"
that' what "phone insurance" are for, stupid!
"AT&T has “[made] millions of dollars in improper profits, by forcing legitimate customers, such as these Plaintiffs, to buy new cell phones, and buy new cell phone plans, while the criminals who stole the phone are able to simply walk into AT&T stories and ‘re-activate’ the devices, using different, cheap, readily-available ‘SIM’ cards,”
it doesnt matter what att do or didnt do.
you going to get a new cellphone anyway if your phone is stolen!
netnerd said:
"A class action lawsuit filed in California on Tuesday, though, alleges that AT&T is liable for not doing this within its own network earlier. Hilary White, Jeff Pello and Natalie Warren have all had their iPhones stolen, and they think AT&T didn’t do enough to get them back"
that' what "phone insurance" are for, stupid!
"AT&T has “[made] millions of dollars in improper profits, by forcing legitimate customers, such as these Plaintiffs, to buy new cell phones, and buy new cell phone plans, while the criminals who stole the phone are able to simply walk into AT&T stories and ‘re-activate’ the devices, using different, cheap, readily-available ‘SIM’ cards,”
it doesnt matter what att do or didnt do.
you going to get a new cellphone anyway if your phone is stolen!
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WOW!!! The force are(sic) strong with this one!
You ever think that if people would not be able to use stolen phones they would become worthless and assholes would quit stealing them? But I guess that is are what phone insurance is are for!!!! Stupid!
85gallon said:
WOW!!! The force are(sic) strong with this one!
You ever think that if people would not be able to use stolen phones they would become worthless and assholes would quit stealing them? But I guess that is are what phone insurance is are for!!!! Stupid!
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is there a law requiring phone carriers to block stolen phones?
maybe you should blame the phone manufacturers. on my old sony ux280p 4.5" UMPC, i can put a password to enter bios or put a password on the hard drive.
No law that I know of. Seriously, the iphone folks need to get over it. The phone was stolen, probably had NO security installed on it and no insurance. The butthurt flows too well in the iphone camp. Decent enough device, way too rabid fan base. Although the same could be said for any OS.
Sent from my LG-P999 using XDA
sleepingturtle said:
No law that I know of. Seriously, the iphone folks need to get over it. The phone was stolen, probably had NO security installed on it and no insurance. The butthurt flows too well in the iphone camp. Decent enough device, way too rabid fan base. Although the same could be said for any OS.
Sent from my LG-P999 using XDA
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[slaps forehead] What difference does it make if it was an iPhone or no insurance? This will help all phone owners, not just iPhone owners.
And I am sure there are laws against it. But they are at the state level. And AT&T can turn a blind eye by saying "we don't track stolen phones". But this will force a centralized database where they will have no excuse now.
No carrier tracks stolen phones. They may restrict a particular device from being activated, that's it. If you have a hot device like the iPhone, etc. You should put some form of security on it yourself. It really is not the providers job to watch over your physical phone. The contracts are a promise to maintain service for a set period of time. For loss/stolen insurance, which is optional.
All this applies to u.s. carriers only. The other countries may have different rules.
Source: Me, a former Verizon service tech and customer service rep.
Sent from my LG-P999 using XDA
Many years ago, over on the sensible side of the pond, as people were getting their phones stolen so much (this was before smartphones too) to be used with new sims, our government had the bright idea to force providers to block the handsets once reported stolen.
It had a significant impact on the theft of phones.
One might say such action is logical, but then, I am on this side of the pond
xaccers said:
Many years ago, over on the sensible side of the pond, as people were getting their phones stolen so much (this was before smartphones too) to be used with new sims, our government had the bright idea to force providers to block the handsets once reported stolen.
It had a significant impact on the theft of phones.
One might say such action is logical, but then, I am on this side of the pond
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Really? When people realized that stolen cell phones were worthless people quit stealing them?