I am trying to hook to a public WIFI at work. The only issue is it requires a specific proxy.
So here is what I do and see happening:
Before attaching to network, I go into Connections and set up the proxy server for 'My Work Network'.
Then I go in and set up the Wireless Settings, and for Connects to I select Work. It connects to the wireless, but when I go into IE it will not connect to anything.
So with the connection up, I go back Settings/Connections, and My Work Network has nothing in it for a proxy for HTTP. I add it and save it. But I still do not connect to anything in IE.
Oh, and one other thing: I don't see how to tell if I am getting DNS server settigns. I can see what my IP and Default router are, but not DNS. I doubt this is my problem, but would be nice to see if I have a DNS server.
Any ideas?
Well, it seems to have resolved. Not sure why.
I do still interest in knowing how to determine the DNS settings.
I spoke too soon.
It has disappeared again. I am finding it inconsistent. Will soft resets affect this?
I still interest in feedback on this.
Another bit of information I just thought of, in case anyone has any ideas...
The time it worked, it had the pop-up acking which network to hook to, and I just ignored it, and it hooked to the public one, and it worked. The times it doesn't work, it hooks to the public network, but the pop-up doesn't come up.
Hoping for some ideas here...
This is a problem with WM 6.0. It's has been fixed a little bit in 6.1, but instead of the settings disappearing IE doesn't use the proxy settings.
My suggestion for now, GIVE up trying to use the proxy settings.
Arlop said:
My suggestion for now, GIVE up trying to use the proxy settings.
Click to expand...
Click to collapse
I guess this means I cannot use WIFI if a Proxy is required, which on anything other than strictly public, it ususally is.
This is a nasty bug in WM6. You could "temporarily" resolve this by doing the following reg hack. (After set the Proxy in control panel/Connections)
HKLM\Comm\Connmgr\Providers\{EF097F4C-DC4B-4C98-8FF6-AEF805DC0E8E}\HTTP-{18AD9FBD-F716-ACB6-FD8A-1965DB98B814}
Set key "Type" as 1 (DWORD)
After doing the above hack, enter the Connections then exist without doing anything. (To refresh the system, I suppose.)
After the refresh, you should be able to have PIE access outside network.
However, as soon as your ActiveSync works (via Wifi or USB) or you sometimes you enter the Connections again, the setting will be gone (not stick) and you need to reapply.
Hope this works
Thanks. I guess I'll suffer w/o it at work. That's too much of a pain in the butt. I synch a lot all day long.
I appreciate the input.
I supposed I'll be in for a hard reset/new rom one of these days on a MS update. Sounds like 6.1 is still not solid for this either.
For the proxy and ip settings, please try to use use my wifi profiles.
Your wlan network must connect to work.
RStein said:
For the proxy and ip settings, please try to use use my wifi profiles.
Your wlan network must connect to work.
Click to expand...
Click to collapse
Cool. I'll give them a try, and post back how it goes. Thanks!
RStein
I've installed the WiFi Profiles and have posted my status in your thread here at post 54.
For anyone following this, I have not been successful. The proxy disappers even with the profiles mentioned above.
He had not heard of the bug that makes them disapper, and has not had such complaints before with his software. Interesting.
He is on a 6.1 rom, and I'm on 6.0.
At any rate...still suffering no proxy.
FYI...here is another thread on this topic. It has helped some it seems, but not me.
Related
Hello all.
I just got my Kaiser last week with the Official HTC ROM and I am have noticed that it's struggling to retain proxy settings for my work network.
when setting my work network connection to private network and then then My Isp to connect to the internet I set proxy settings to point to our proxy server, but once I exit from the connections settings it changes the settings to only be Socks settings, it will not retain the http settings and thus I cannot connnect to the external web, only if I leave the connections open will it retain those settings it seems.
I also find that it seems to be a bit flaky in that combined scenario, it doesnt switch properly between work network and ISP as it is supposed to. Is anyone else seeing this behaviour, is there any reg tweaks that can solve this problem?
A couple of my colleagues have the HTC Touch and they seem to have similar problems.
Cheers
LBN
Am I the only one to experience this issue, is the issue covered somewhere else anyone?
No, you're not the only one to experience this. That just happened to me also. My phone was working fine for the last week and a half and then all of the sudden I couldn't get weather panel to update over GPRS and when I checked my connection settings the HTTP proxy had disappeared. I put it back in and it hasn't disappeared again as of yet though.
Well, I figured out what's causing the problem, but not sure how to fix it. Activesync seems to be disabling the HTTP proxy whenever you're connected and try to connect to the net.
I tried to contact HTC Technical support too to get some more information on this, but surprise surprise they haven't gotten back to me except with a canned reply of being in contact soon. I just to own an ETEN M600 and Eten was horrific in customer support, guess HTC is not far off that
I still haven't figured out why it's doing this, hopefully HTC will shed some light on the problem though. I'm not sure how you have yours set up, but the way I have mine set up is that I have 2 connections set up, 1 with the proxy and one without and switch between the 2 when I need one or the other, that way I don't have to re-enter the proxy each time. There seems to be another problem connected to this that I'm not sure if you've noticed or not and that is if it removes the proxy like it's been doing it also disables any other connections you have set up, meaning that if I accidentally leave it on the proxy connection and WM removes the proxy and then I switch back to the other connection without the proxy it won't work until I reset the phone.
So any response from HTC yet LBN?
losing proxy settings
try to control the settings on the internet explorer of your desktop, on my phone activesync sincronize the proxy settings of IE to the mobile network settings.
Bye
Manux
The HTC crowd are a <censored swearwords>, not one word despite contacting them twice, very annoying....
I'm guessing that what ManuX said is probably what it's doing, although I haven't tried it yet to see for sure. The thing is to try and figure out how to stop it from doing that. I never use IE on my computer, but there are apps that I have that do so adding the proxy to IE is pretty much out of the question since all my compter apps would stop working then.
The same is happening with me. I add the proxy settings and re-enter the "Connection" panel, and poof! No more proxy. The SOCKS is kept but the HTTP is gone. Even when I remove the SOCKS, it comes back!
I've got the same problem with my Kaiser...Moreover when directpush is active, PDA make a soft reset and a lot of people have this problem. Have you solutions?
Excuse me for the bad English but I'm french.
Sitting in the same boot, but no idea either on how to solve this problem
anyone have any updates on this?
Same problem!!!!!
I have the same issue also. Is there a third party application that could be used?
I've seen similar, but slightly different behavior. Everytime I connect to activesync (via bluetooth or usb) the 'proxy' setting was being set. This caused an issue for my 3G connections and I had to clear the incorrect proxy setting after each activesync connect.
I tracked this down to the 'proxy' setting in internet explorer 7. If a proxy is set in ie7 (tools->internet options->connections->LAN Settings) the value is pushed to the device. As soon as I cleared the setting in ie7, the problem stopped occuring.
ive just updated to windows 6.1 and still the same problem
[SOLUTION]
The problem of losing the proxy settings after connecting to ActiveSync can be resolved as follow:
Connect your PPC to ActiveSync and let it snychronize.
After synching open the connection settings on your device and re-enter all your proxy settings.
If ActiveSync wants to synchronize after that again, just let it continue.
After the last sync you can disconnect your PPC from the cable
You should now be able to connect to ActiveSync without setting loss
I found the solution some time ago, but forgot to post it.
Anyway it works fine for me and should for all of you, too.
Cheers!
I dont lose proxy setting when connecting to active sync. I lose them when open interent exploror.
When I turn on my phone at work, the wireless connection (open unsecured) connects and works for a few minutes. After some time, it disconnects and without rebooting my phone, I cannot establish a wlan connection.
This is oly the case at work. At home it works flawlessly, but it is another network kind.
Anyone found a solution to this problem? I saw a lot of threads about this but no good answers.
I am using duttys v3.
Not sure. Perhaps there is some sort of time out on your work network for inactive devices, or dhcp ip releases or something weird and "networky" like that?
Or perhaps your phone is going into a power save mode if you are not using it?
Just general ideas, I don't have this particular problem
I dont think many people have this issue! you must not have a setting correct, try downloading KaiserTweak and adjusting the timeout and also take a look at the routers settings I find it strange that a business would have an open network for security issues
austinsnyc said:
I dont think many people have this issue! you must not have a setting correct, try downloading KaiserTweak and adjusting the timeout and also take a look at the routers settings I find it strange that a business would have an open network for security issues
Click to expand...
Click to collapse
I work at the university, and the network is unsecure. You have to enter login and pass at a webpage to gain access.
I cannot reconnect at all once ive been disconnected. So it should have anything to do with kaisertweak or timeouts.
I have tried every setting and combination. I have tried to select work/internet settings. Ive tried to tell the phone its a hidden network / not hidden network. I have tried to use power save / performance mode. Ive tried to turn off 3g, bluetooth, phone (everything basically).
When I tap connect, it says connecting and then it immediately goes to "active" and tries to connect to another network (which I dont have access to).
solwretep said:
When I turn on my phone at work, the wireless connection (open unsecured) connects and works for a few minutes. After some time, it disconnects and without rebooting my phone, I cannot establish a wlan connection.
This is oly the case at work. At home it works flawlessly, but it is another network kind.
Anyone found a solution to this problem? I saw a lot of threads about this but no good answers.
I am using duttys v3.
Click to expand...
Click to collapse
I have worked out the problem.. first if its a WPA enterprise connection, make sure its set to WORK and not INTERNET setting. it will work. my only works with schaps versions not duttys
on my old pda (Acer N50 premium) I had the same problem with my unis network... it would only work (if at all) for a few minutes then nada... but at home it was absolutely fine, quick stayed on and totally responsive... I wonder if it has something to do with the rubbish way unis run their IT...?
Wasted thread
Many do not have this issue.
According to what's being said here by the indiviuals with issues, you're having problems connecting to a certain network...not all networks.
If it were all networks; your device, settings, equipment or rom would be the common denomenator. Since it's one network, it's that network.
Just because a network is or appears to be available, that doesn't mean that you can connect to it.
dwny said:
Wasted thread
Many do not have this issue.
According to what's being said here by the indiviuals with issues, you're having problems connecting to a certain network...not all networks.
If it were all networks; your device, settings, equipment or rom would be the common denomenator. Since it's one network, it's that network.
Just because a network is or appears to be available, that doesn't mean that you can connect to it.
Click to expand...
Click to collapse
no, it could be the phone software. Lets says that a string is added to the registry if the network you are connected to disconnects you; a string that makes the phone cancel connections to the network. And lets assume that the network disconnected you because there is a hidden firewall in the phone software that blocks ping requests, thus making the network believe that the connection is lost and thus disconnecting you. Then we have a moment 22, which is basically something wrong with the phone.
As some readers already pointed out in this "wasted thread", when changing the rom (in one case) or when changing settings from "internet" to "work" (in the second case) there is a great possibility that this problem in fact has to do with phone software and not network.
In my case, it just happens to be neither of the mentioned solutions or any solution that I have found in other threads.
One thing you may want to check is that your wifi is set to max performance. The issue may also be that there is a DNS cache issue, in most cases it can be resolved by manually reconfiguring the connection.
I have been successful in configuring my phone's WLAN to connect to everything from open APS's, WEP, WPA, RADIUS and AP's with proxy redirects, so I can tell you that as with most cases, it's human error.
I have tried max performance.
How do I resolve a dns cache issue? Manually reconfiguring the network did not help (only thing that helps is a reboot).
seattleweb said:
One thing you may want to check is that your wifi is set to max performance. The issue may also be that there is a DNS cache issue, in most cases it can be resolved by manually reconfiguring the connection.
I have been successful in configuring my phone's WLAN to connect to everything from open APS's, WEP, WPA, RADIUS and AP's with proxy redirects, so I can tell you that as with most cases, it's human error.
Click to expand...
Click to collapse
Hi.
I recently bought my s730. Quite pleased with it, but one thing bothers me.
When i connect to my wlan at home (zyxel_2602hw_d1a WPA-PSK TKIP) i'm able to connect to the router, but I don't seem to be able to get an connection to anywhere outside my own network. I tried using Live Messenger, IE, Opera and Skype, but nothing happens.
When I'm using GPRS or EDGE it all works smoothly.
Any suggestions?
Do you have your connection set to automatic or only through your phone network? I have seen a few problems with that.
Also, double check that you are entering wep or any other security protocol correctly, took my 6 tries before it would work, it looked like it was connected to the network but it really wasnt (just personal experience with this phone.)
10332007 said:
Do you have your connection set to automatic or only through your phone network? I have seen a few problems with that.
Also, double check that you are entering wep or any other security protocol correctly, took my 6 tries before it would work, it looked like it was connected to the network but it really wasnt (just personal experience with this phone.)
Click to expand...
Click to collapse
I do have the connection settings in both IE and Opera set to automatic. I's there somewhere else I have to change settings?
I'm quite sure i typed the password correctly. I also checked the client list on the router and the phone showed up correctly.
Gah, cant remember where I saw it but there was a setting in the phone itself for what to connect to.
Another thing to try under the wifi connection open your saved connection and go into it and see if you have it set to connect to the internet or just to the private network under "network type" in the Wi-Fi sub menu of Wlan settings. Its late and I cant think right, i'll see about checking more into it later...
I solved this problem - change your WLAN security on your WLAN router only on exactly MAC adressee (no any WEP) and your Wings is allowed to connect and all will be OK, work OK - Skype, IE, Opera. Problem was only to find MAC adressee my Wings
Wing + WRT54GL
Hi!
I have an S730 and a Linksys WRT54GL router. I've tried to use wlan with my phone, but it doesn't working. I want to use WPA2 with AES without Radius. Is the WPA shared key (router) same to network key(phone)? without security and encryption, it's working well.. I cannot see any syslog. That could be so easy..
klenovcok said:
I solved this problem - change your WLAN security on your WLAN router only on exactly MAC adressee (no any WEP) and your Wings is allowed to connect and all will be OK, work OK - Skype, IE, Opera. Problem was only to find MAC adressee my Wings
Click to expand...
Click to collapse
I tried removing security for my phone MAC address, but there dosn't seem to be any options on my router allowing this. So I'm still stuck;-/
ksga said:
Hi.
I recently bought my s730. Quite pleased with it, but one thing bothers me.
When i connect to my wlan at home (zyxel_2602hw_d1a WPA-PSK TKIP) i'm able to connect to the router, but I don't seem to be able to get an connection to anywhere outside my own network. I tried using Live Messenger, IE, Opera and Skype, but nothing happens.
When I'm using GPRS or EDGE it all works smoothly.
Any suggestions?
Click to expand...
Click to collapse
Did you check network settings? I mean e.g. if you don't use DHCP server and you didn't fill in right settings phone may connect to network but may not get outside. I know it can look like "lame" question, but sometimes even a master can do a newbie mistake..
ksga said:
I tried removing security for my phone MAC address, but there dosn't seem to be any options on my router allowing this. So I'm still stuck;-/
Click to expand...
Click to collapse
usually it is in section WLAN Advanced setup - WEP Encryption - disable and in WLAN MAC Filters - active + allow asotiation with table of adress your Wings - aply . I have Zyxel Prestige 660HW.
I'm sure that DHCP is active, and that I get an IP.
I tried disabling security on my router, but same problem. Connects to my router, gets an IP but still nothing works
ksga said:
I'm sure that DHCP is active, and that I get an IP.
I tried disabling security on my router, but same problem. Connects to my router, gets an IP but still nothing works
Click to expand...
Click to collapse
Your DNS are also provided automatically? Or could you ping (through some app) to any IP address of any server on the internet? If you succee, then we can look for a mistake with DNS.
Problem solved!!!
Okay. Found the cause for all my sufferings...
Power management. under WLAN-settings i changed power setting from power save mode to best performance...
thanks for all the help. hope next time I have a better question
wifi problem
hello everybody,i have tried several times to connect to my router at home but no chance at the end i got this warning saying:
cannot log on to the wireless network this network requires a personel certificate to positively identify you.
hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before
What about DNS??
plasticplanet said:
hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before
Click to expand...
Click to collapse
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.
ref clutter
jmermel said:
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.
Click to expand...
Click to collapse
i would but seems like no one has bothered to help out in other threads either
are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...
yep
TML1504 said:
are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...
Click to expand...
Click to collapse
hello...yep..everything is entered correctly..as i say ive been setting them up for years..this one connects fine..have all the boxes ticked but cant actually use the internet..works fine on all my other wm units
Stupid question tbh but I see this sort of thing every day nearly..
Your subnet is the same as the router yes? Does dhcp allocate one out to you or have u got a static ip on the phone?
Despite being connected to the wifi access without being on the same network you will not gain net access.
Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.
ref
hotmail said:
Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.
Click to expand...
Click to collapse
hey..thank you for having little think about it..but im in the uk..t-mobile and those settings having nothing to do really with connecting to my wifi at home..except tell my phone it can..which i did..
all the settings are correct...exactly the same settings im using on other wm devices but when they say its connected i can actually do something..rather than on the diamond where it says its connected but doesnt allow me
ive set the phone up identical to another wm6 phone in every way..that connects fine and i can use my wifi ..this phone i cant
Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.
Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm
hey
marisa4755 said:
Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.
Click to expand...
Click to collapse
i have tried all except find someone else with a diamond..activesync connects fine and can connect when in sync..as ive said before i have another wm6 device..connects exactly the same way and works fine..this just wont..well connects but doesnt allow me to go any further
yahoooooo or wifiiiiiiiiiiiiiiiiiiiiiiii
BottchDK said:
Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm
Click to expand...
Click to collapse
well thank you guys very very much...ive used a combination of BottchDK and marisa4755
i removed my wifi connection and forced it to connect from default again..entered my passkey..wacked the old wifi on full power and NOW HAVE WIFI
it does seem devilishly slow though..but think ive read that on some thread before..think will have a looksy about that...
MANY MANY thanks again
Excellent news!
oh no it wasnt actually wifi !!!!!
marisa4755 said:
Excellent news!
Click to expand...
Click to collapse
hey all..sorry but the problem still exists !!!
cant connect..looking at lan settings..
status - Associated to network
it shows connected but status only associated..please tell me when the smeg is going on with this darn diamond before i through it against the wall !!!
This was the solution for me
I have had the same problem Imy phone even should be picked up by the repair centre then as a last try someone gave me the idea to change the leaver at wireless lan/energymodus to the left (best conection) and whala, I have tried it later whit my phone almost on the wirelesspoint to set it to best batterymode but not even at the middle it would do anything, it says conected but no data is comming to the phone, just when the leaver is at his almost left it will work.
Good luck.
Willem
-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?
yep tried all
Mr.Eliot said:
-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?
Click to expand...
Click to collapse
hello again..yes tried hard reset..have the power set to max..clicked my heals together 3 times also !!!
never in my life have i had such i problem..must have had dozen wm based phones which none of them i had this problem..still have wm2003 unit..wm5 and 6 unit all of which will connect just fine..i dont have the mac filter setup on my router
(
-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.
ive checked
Mr.Eliot said:
-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.
Click to expand...
Click to collapse
yep gprs works fine..looking in the wifi i have all the mac address ip speeds blah blah you could ever wish wish for..just as you would expect if it was connected..which it says it it..but only associated lol
Hi,
I have had a quick look and found no answer to this issue.
I have an XZ2, which has worked faultlessly until a few weeks ago. The result is that when at work my connects to the network but shows 'connected, no internet'. It used to work on the network no bother. I have checked without IT dept and they can see no reason why it shouldn't work (ie it's not blocked on the network)
This appears to coincide with us getting a new router at home, We binned BT and moved to 4g Broadband from 3. Now when I connect at home it says connected no internet, then after a few minutes it gets internet connection. Sometimes I need to restart the phone. At work restarting makes no difference. I have tried:-
a)Forgetting the network and re-joining
b)reset network settings
I have read that the only fix is a factory reset of the phone. But I am hoping there may be a better solution to this.
Thanks
I am still having issues with this. I have tried starting the phone in 'Safe Mode' but still will not connect to the internet through my work network.
Does anyone have any suggestions?
Thanks
bit the bullet and did a full reset on the phone. Still getting 'connected, no internet'.
I am assuming that there must be an issue with the network/router at work if this is still happening after a reset. Although our IT has checked my mac address, DNS and IP address and say all are correct.
Well, looks like I may have resolved the issue. just as a last-ditch attempt I did the following.
1.Settings
2.Network & Internet
3.Advanced
4.Private DNS
In here you have three options. OFF, Automatic and Private DNS Provider.
Mine was set to Private so I changed it to Automatic.
It seems to have fixed the issue. Not sure why as this is not a setting I have ever changed.
Calcifur said:
Well, looks like I may have resolved the issue. just as a last-ditch attempt I did the following.
1.Settings
2.Network & Internet
3.Advanced
4.Private DNS
In here you have three options. OFF, Automatic and Private DNS Provider.
Mine was set to Private so I changed it to Automatic.
It seems to have fixed the issue. Not sure why as this is not a setting I have ever changed.
Click to expand...
Click to collapse
Weird, it is automatic by default at my side.