Database Develop

Sync Install and Uninstall problems

Happy New year to everybody...
Mine has started off bad, I just returned from my X-mas/New year break and I can no longer sync, install or uninstall programs ?
when I connect my PDA to the PC it sees it, but it can't sync, if I go to remove/add programs it shows empty nothing installed.
I can even brows the PDA but I can't copy files to or from it?
I'm lost, can anyone help me out on this I really don't want to do a hard reset.
Thanks.

Anyone.........?

tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.

edi said:
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
Click to expand...
Click to collapse
Hi Edi, No I haven't installed anything, but I think my problem might be something else (worse), I just realised that I can no longer copy move or delete files from either the PDA or the MC, I get an "access is denied" error.
Anyone have any idea what might have caused this? and better still, is there a fix.

I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...

Audio said:
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Click to expand...
Click to collapse
Hi Audio,
Thanks for the reply, but I do have the latest version and I never had a problem with it until this week.

Just so i can try and help, what is it you are using Dave? AS or WMDV?

Audio said:
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Click to expand...
Click to collapse
Hi Audio, I use both, AS at work and WMDV at home, both used to work fine.

And do you experience the issue on both?
EDIT: Apparently, there may be a problem with ActiveSync 4.5. Just take a look at this list of complaints about it lol.
One user stated:
"I was using AS4.2 with my ETen M700, everything was fine. I wanted to upgrade to WM6 and teh instructions said I needed to use AS4.5 I installed it and tried to connect my device - disaster! The rapimgr.exe process runs at 99% and slows the computer to a crawl.
After 3 attempts, I uninstalled it, and re-installed AS4.2 (available from www.microsoft.com) and now things are working again. "
This may be worth doing to see if this soilves your problem...

Audio said:
And do you experience the issue on both?
Click to expand...
Click to collapse
Yes I have tried it on three different machines, I can see the PDA but it won't sync or let me move or copy files.
It look like I might have to do a hard reset, but I'm hoping not

Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...

Audio said:
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Click to expand...
Click to collapse
Hi Audio, I don't know what to do, I started another thread about no longer being able to either copy, move, delete, install or uninstall anything, I really don't think it's a sync problem anymore. I will wait another day or so and then I'm going clear storage and start again.
what really pisses me off is my wife has no problems at all? perhaps my PDA is ******.

Exactly the same has just happened to me - I tried to connect to ActiveSync this morning to copy a file across via bluetooth, but it refused to connect. I plugged in the USB cable, nothing - the phone charges but ActiveSync does not want to know.
I deleted the device in AS, tried to add a new one - nothing found.
I last sync'd up fine 4 days ago.
I am using Dutty's DualTouch v1.1 release.
I am using AS 4.5.0 build 5096
If I discover services via BT from the kaiser to the computer it finds the ActiveSync service.
I have done a soft reset, no difference, restarted the PC, same. I haven't applied any Windows Updates or made any changes since it stopped working.
I might try rolling back to AS 4.2
Edit: Same with AS4.2
Think it might be clear storage time
Cleared storage and then it worked fine...will take the opportunity to upgrade to dualtouch v2

Hi Blaze, damn it's annoying isn't it, my next move is clear storage as well.
Hope mine works again.

It's bloody happened again I reflashed the rom with Duty's Dual Touch V2. Much better rom, but activesync has just given up again via BT and usb. Maybe it's some inherent problem with WM, or with Duty's roms - which are you using Dave?
I've tried it on a fresh build of XP Pro on an old machine with nothing than AS & Outlook 2k3 on - same, AS sees the device, but wont sink. Problem seems with the device...

Dave... said:
perhaps my PDA is ******.
Click to expand...
Click to collapse
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?

Brilliant! Lmao! :d:d:d

unwired4 said:
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Click to expand...
Click to collapse
Good Point I didn't even notice, put it down to stress...
PS: For anyone who's interested, I ended up doing a hard reset, reinstalled my apps, restored my backups and it's working fine now.

Did you have F-secure Mobile installed? If not, I could take that away from possibilities that's causing this problem

Spontaneous Connection

Having decided last weekend that my Kaiser was way too fast, I loaded it up with bloatware.TouchFlo,HTC Cube,6 Tab Home Plugin,New HTC Default Theme,Audio Manager, Home Customizer,Comm Manager and Kaiser Tweaks. Most of it I loaded as .cabs or .zip thru Missing Sync for Mac. I also downloaded Windows Live Services and set up push email for my @live account. Everything works great except the phone now spontaneously connect to MediaNet (Edge) all day for no reason. The connection is not followed by email or anything else, it just connects. When I check Task Manager 95% of the time Activesync is running but not always. Have set Activesync from " as they arrive" to manual. The phone still connects for no reason. The notification that the phone is connecting comes up , I press cancel, right away it tries to connect again and again and again, then stops and five minutes later it will connect again. I know this is long but I know how you all like enough info.Any thoughts on causes or solutions?

The phone is doing what AT&T (or your phone service) told it to do - constantly make sure that you have a connection to them. This will drain your battery somewhat. What you want is that it should DROP all connections unless you TELL it to connect.
I think that you want to search for Kaiser Tweak -(oh wait! you already have that program) you will notice that you can make the phone connect only when you have told it to - i.e. make an internaet connection or check email. You can have the phone drop the connection one minute after that.
Have you actually used the Kaiser Tweak program? If not you should use it first/next.
I believe that this will most likely solve your problem if I have understood it correctly.
(PS - I recommend that you use the SEARCH at the top of the forum before posting next time.)
Bill
denco7 said:
Having decided ...Any thoughts on causes or solutions?
Click to expand...
Click to collapse

Thanks Bill...... Already went thru Kaiser Tweaks and set every single setting to advised setting. Set all the connection settings to connect manually and to drop the connection after one minute. It wil not do either.Google is my friend. I have google searched this forum and have used forum search. In the past two days Mon. and Tues. I have read thru more than 2000 posts and wikis before I decided to start a new thread if I have missed something I am Sorry and would have appreciated a link to this information that I have missed. I have had the phone since last Nov. and have been pretty faithful in reading this and the HTC wiki and forum and cannot figure this out.
Sorry again, Denco

All my ROM loads fail

Activesync closes and I get fail messages related to connection. I tried several different ROMs. What is the new guy thing I am missing?

robseargeant said:
Activesync closes and I get fail messages related to connection. I tried several different ROMs. What is the new guy thing I am missing?
Click to expand...
Click to collapse
What version of windows and active sync are you using????

XP 2002 Service Pack 2
ActiveSync 4.5

what roms are you trying to flash?
list all the steps you are doing, and go into detail (very important) i.e hard spl all of it step by step

I am working on the HardSPL. I get to the first point in the DOS walkthru where it says I should get to the tri color screen. My Tilt Screen goes white at that point and a minute later ActiveSync disconnects.

robseargeant said:
I am working on the HardSPL. I get to the first point in the DOS walkthru where it says I should get to the tri color screen. My Tilt Screen goes white at that point and a minute later ActiveSync disconnects.
Click to expand...
Click to collapse
BINGO here is the link you need to read..... http://forum.xda-developers.com/showthread.php?t=354061

Thanks I will try that....and believe it or not I have been searching....

robseargeant said:
Thanks I will try that....and believe it or not I have been searching....
Click to expand...
Click to collapse
Search is a good tool, but always read the wiki, it is a great resource to self educate. And I hope that helped.

Windows Mobile Device Center ERROR HELP!!

Ok so I'm using
[URL="http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=2351206" [JUNE 28] ROMeOS v2.3 [/URL]
Currently
But I was using 2.2 when this problem first occurred. After I got my Phone to sync up with the exchange server at work it stopped being able to sync up through WMDC 6.1.6965
I get a Red X with an ERROR
So I backed up my data and hard reset my device which didn't resolve the issue
After that I installed the new ROMeOS 2.3 on my device and the problem disappeared, I was able to sync through WMDC fine, but as soon as I Synced it to Exchange I lost that functionality again.
Anyone know how I may resolve this or what I may have done wrong? Is it a problem with the ROM?

Solutions for your problem could be found easier if you mention what kind off error message you get. Different errors need different sulutions.
greggsauce said:
Ok so I'm using
[URL="http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=2351206" [JUNE 28] ROMeOS v2.3 [/URL]
Currently
But I was using 2.2 when this problem first occurred. After I got my Phone to sync up with the exchange server at work it stopped being able to sync up through WMDC 6.1.6965
I get a Red X with an ERROR
So I backed up my data and hard reset my device which didn't resolve the issue
After that I installed the new ROMeOS 2.3 on my device and the problem disappeared, I was able to sync through WMDC fine, but as soon as I Synced it to Exchange I lost that functionality again.
Anyone know how I may resolve this or what I may have done wrong? Is it a problem with the ROM?
Click to expand...
Click to collapse

I am using a HTC Diamond and have this EXACT problem! The error is simply a big error sign with the red x sign right? I tried ending the partnership, uninstalling device drivers and such but still cannot get it to even establish a partnership (let alone sync with errors)....THe phone shows a connected sign but it isn't even showing a connection on WMDC.
These issues happened after I used exchange server.
If anyone here has an answer, I would love to hear it too!

Double post...sorry

is there any solution to this problem
I am suffering from the same problem. I have an omnia phone, it was syncing very fine one month ago but i had to format my laptop and reinstall all the software again, afterwhich my pda totally lost its connection with my laptop.
it is connected and on my phone it shows that it is connected, but the WMDC shows a red cross with error and that's it, it doesn't give me any option to do. it is just a big green screen with a red cross on the bottom left corner.

same error here. anyone has a solution?

Just developed this problem after trying to copy over a 32gb file to my phone...
tried all the obvious: hard reset, re install wmdc, deleted partnerships
randomly started working just now, have no idea what I did. I just unplugged it a few times and re plugged it back in.
wtb baseball bat for WMDC and microsoft
EDIT... AGAIN NOT WORKING F***** Microsoft

xefe1 said:
Just developed this problem after trying to copy over a 32gb file to my phone...
tried all the obvious: hard reset, re install wmdc, deleted partnerships
randomly started working just now, have no idea what I did. I just unplugged it a few times and re plugged it back in.
wtb baseball bat for WMDC and microsoft
EDIT... AGAIN NOT WORKING F***** Microsoft
Click to expand...
Click to collapse
Try the same thing that make it worked in the first place

Same problem with Diamond
I am also having the same problem on my diamond after I transfered a large file. I have tried reinstalling WMDC and the bootloader and rom, I am still having this problem... Any help would be great.
Thanks.

Wrong Forum

ActiveSync does not work

hey guys,
im new here and its also my first ppc.
ive got the following problem:
me (or my ppc) is not able to connect with activesync...
wtf can i do??
plz help me, thx,
LuFo

Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?

so, here we go:
ive got as 4.5 on my pc and ive recognized also that some other guys (even with older as) could connect to my ppc...
so, what is thie fckn prob??
again: plz help, what should i do?
greetz

PaulusUK said:
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
Click to expand...
Click to collapse
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz

i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.

LuFo Diamond said:
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
Click to expand...
Click to collapse
untick the advanced network functionality in the connection settings USB to PC and try again ...

swampy said:
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
Click to expand...
Click to collapse
2nd that. Try another USB port on your PC. Sounds like there's either the driver missing (which should only be the case if you do not have Active Sync installed)
OR
try to disable the "Advanced network functionality". Can be found at 'Settings > Connections > USB to PC'. (Einstellungen, Verbindungen, USB zu PC oder so).

Do you have some sort of firewall software?
like, ZoneAlarm or antivirus with firewall?
disable them or allow the port as trusted and you should be fine

jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...

try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.

thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.

LuFo Diamond said:
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
Click to expand...
Click to collapse
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx

here it is
LuFo Diamond said:
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
Click to expand...
Click to collapse
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..

Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.

cJosephaq said:
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
Click to expand...
Click to collapse
Try the search engine before you post, recently there where alot of topics on ActiveSync not working. Anyway, the way your PPC will act when you connect it to a USB port can be setup in setting, connections, usb to pc. Mark Diskdrive or ActiveSync.
There you should also unmark the advanced network functionality. Check it off and try again.
Rgds,

Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.

cJosephaq said:
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
Click to expand...
Click to collapse
A Hard Reset should bring it back to it's default value so yes I see no problem there ...

Blazeitup123 said:
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
Click to expand...
Click to collapse
THX a lot, but all these programs are NOT running, ive tryed to run them and its juts possible tu run mobsync.exe mannually...
so this way would not work for me,
im sorry

on6hp said:
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
Click to expand...
Click to collapse
my pc works with xp prof sp3

abinan said:
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Click to expand...
Click to collapse
jeah, this possibility is also told as the first option but , im sad, not the solution...
greetz