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I tried updating my Qtek 9100 from the firmware it came with (1.01 or something, I wish I'd written down the specific one, but it was the 9-22-05 release) to the custom ROM for Tmo 2.17 from here: http://forum.xda-developers.com/viewtopic.php?t=44631
My phone refuses to recognize on ActiveSync, it doesn't list a GSM version in the top left when it boots up, the phone app won't even load, and in the comm manager the ActiveSync icon is greyed out, and the phone icon is green. I clicked on the phone icon to turn it off, and when I tried to turn it back on, it wouldn't. Hard resetting does nothing. I can't revert back to old firmware because activesync won't detect my phone. Someone please help, what can I do to make my phone work again? I don't want a brick!
I've been on the phone with T Mobile USA all day trying to get support (their 2nd tier support is always nice enough to try and help, even though I didn't buy an MDA from them). No help. They bumped me up to tier 3 and the tech I spoke to said I'd need to bring it in to get a replacement.
This is bad news for me since I bought this phone in LA, and I won't be going back there until next week. Until then I'll have no cell phone (assuming that they'll replace it when I bring it in) unless someone here can help me.
DedEye said:
I've been on the phone with T Mobile USA all day trying to get support (their 2nd tier support is always nice enough to try and help, even though I didn't buy an MDA from them). No help. They bumped me up to tier 3 and the tech I spoke to said I'd need to bring it in to get a replacement.
This is bad news for me since I bought this phone in LA, and I won't be going back there until next week. Until then I'll have no cell phone (assuming that they'll replace it when I bring it in) unless someone here can help me.
Click to expand...
Click to collapse
Nah...I can't believe that it's time to give up and bring it back.
I think what you should do is locate a copy of the latest Qtek 9100 ROM (should be available here), get your device into "boot loader mode" -- which you can probably do even if it doesn't start up properly -- and try to load the Qtek ROM.
I don't have time to search the forum for the Qtek ROM, but you should be able to find it here, and also find instructions on getting your device into Boot Loader mode (with the red, green and blue bands displayed on the screen). Once you're there, and your device is plugged via USB cable into the pc, I'm guessing you'll have a decent shot at getting the Qtek ROM loader to work.
Suggestion: if you're having trouble finding individual posts that have what you're looking for using the forum's search tool, try google, targeted to this site. Each returned link will point to a single page. If, for example, you wanted to use google to search this site for info about the boot loader and ROM, you would go into google and type the following:
"boot loader" ROM site:xda-developers.com
...and hit enter. Google is great for finding specific pages in huge forum threads.
Hang in there. I believe you'll get this working again and won't have to return it.
EDITED: Did you CID unlock the Qtek before attempting to flash it? This is critical as I understand it...
Thanks Jon; I was climbing up the walls trying to find anything with the built in search. I'll use Google. The bootloader info is what I really needed to know, that should save me from having to replace the phone.
Edit: Yes, I did CID Unlock before attempting to flash it.
DedEye said:
Thanks Jon; I was climbing up the walls trying to find anything with the built in search. I'll use Google. The bootloader info is what I really needed to know, that should save me from having to replace the phone.
Edit: Yes, I did CID Unlock before attempting to flash it.
Click to expand...
Click to collapse
If you haven't found it yet, I think I just did. See this page from the Wiki:
http://wiki.xda-developers.com/index.php?pagename=HTC_Wizard
Scroll down to the heading "Upgrading, bootloader" and see the following: "The bootloader can be entered by holding the "Camera" button while resetting". So it sounds like you can hold the camera button and simultaneously insert the tip of the stylus into the reset button recess. Aside from some gymnastics, that sure would be nice and easy!
I believe that, after this, you should be able to run the firmware loader again immediately from your pc as long as your cable is hooked up between the pc and the MDA. Worth doing a bit more reading on this, but I'm pretty sure you'll be able to resurrect the phone, especially since you did the CID unlock first. I doubt that there's any permanent damage - just something messed up in the last load.
That doesn't seem to have worked; now it keeps displaying the Tmobile splash screen with the OS, IPL, SPL, and blank space where GSM should be in the top left. It stays that way for a few seconds, then the screen goes black and it goes back to displaying it. Only way to make it stop is to take the battery out.
This situation may have gone from bad to worse.
DedEye said:
That doesn't seem to have worked; now it keeps displaying the Tmobile splash screen with the OS, IPL, SPL, and blank space where GSM should be in the top left. It stays that way for a few seconds, then the screen goes black and it goes back to displaying it. Only way to make it stop is to take the battery out.
This situation may have gone from bad to worse.
Click to expand...
Click to collapse
Some of the guys here are incredibly knowledgeable about this stuff. I would browse / search and see if you can ID a couple of likely candidates -- maybe the moderators themselves? Trying messaging them directly and asking for a recommendation or person to speak to. I still think it's worth pursuing some more before giving up.
I was about to say success; in reality its just progress. I've accessed the boot loader. I had to hold down the camera button while the device was off, then plug it into the USB port on my laptop. I have IPL 2.17 and SPL 1.01, no other data is listed. I need to figure out a way now to update the firmware; I tried installing a KJam firmware and it gave the error message "Error 294: Invalid vendor ID". Seems that I need a ROM from Qtek if I'm not mistaken. I'll track one down and will update as I get more info.
DedEye said:
That doesn't seem to have worked; now it keeps displaying the Tmobile splash screen with the OS, IPL, SPL, and blank space where GSM should be in the top left. It stays that way for a few seconds, then the screen goes black and it goes back to displaying it. Only way to make it stop is to take the battery out.
This situation may have gone from bad to worse.
Click to expand...
Click to collapse
Let's take this a step at a time. Let's get you back to stock ROM first of all.
Dowload this file:
ftp://xda:[email protected]/Wizard/Roms/Qtek/Qtek_9100_RUU_Prodigy_10107105_Qtek_WWE_ship.exe
1.Turn your device off
2.Hold the Camera button in and push the power button for 2 seconds
...you should get the 3 color bar screen
3.Plug your usb cable in to the phone
4.Execute the file you downloaded above and follow the prompts
...If everything is happy with the phone's bootloader, you should see a progress bar as the ROM us updated. Be patient..it may take up to 10 minutes to complete, at which time the phone will reboot.
Post back here with your progress and we'll help you along.
@summiter - thanks for stepping in - I had nothing new to offer. glad you're here to help him out. I will watch and learn...
I'm to step 3 so far, but I can't download that ROM version (gives me an error). I need to find that version and install that next and I should be in the clear - until the next time I try to update my firmware of course.
DedEye said:
I'm to step 3 so far, but I can't download that ROM version (gives me an error). I need to find that version and install that next and I should be in the clear - until the next time I try to update my firmware of course.
Click to expand...
Click to collapse
What kind of error? I just clicked the link that summiter provided for the download and it worked for me (except that I killed it half way through because I don't need the file!)
"Could not connect to FTP server, possibly because of too many users. Please try again later."
Prompts for a username and password, but I have neither (unless its my forum password. I'll try that and update you if it works,
DedEye said:
"Could not connect to FTP server, possibly because of too many users. Please try again later."
Prompts for a username and password, but I have neither (unless its my forum password. I'll try that and update you if it works,
Click to expand...
Click to collapse
It shouldn't prompt you since the username and password are embedded in the URL, but if it does, use this:
username: xda
password: xda
DedEye said:
"Could not connect to FTP server, possibly because of too many users. Please try again later."
Prompts for a username and password, but I have neither (unless its my forum password. I'll try that and update you if it works,
Click to expand...
Click to collapse
I just tried it again and it's fine. The user name is "xda" and the password is "xda". That's in the link that summiter provided: the beginning of the link shows the password, then the user name and the file URL. Once you start navigating the FTP site, though, the username and password disappear from the URL displayed in the browser address bar.
Try clicking summiter's link again. Alternatively, you can:
Try the FTP link to the whole wizard download dir:
ftp://xda:[email protected]/Wizard
Notice just above - you're seeing "password:username" followed by the "@" and then the file URL...
Click on Roms
Click on Qtek
Click on the link for the 10107105 ROM -- looks like it's the 7th file down in this subdirectory.
Is there anywhere else I could download it from? Its not even bringing up the prompt to put in the user name and password now, just says too many users downloading. I'll keep trying.
DedEye said:
Is there anywhere else I could download it from? Its not even bringing up the prompt to put in the user name and password now, just says too many users downloading. I'll keep trying.
Click to expand...
Click to collapse
I think you have some seriously bad karma. haha =)
I hate to suggest this, but, reboot your PC. Or try another browser..do you have Firefox? (every self respecting geek should)
DedEye said:
Is there anywhere else I could download it from? Its not even bringing up the prompt to put in the user name and password now, just says too many users downloading. I'll keep trying.
Click to expand...
Click to collapse
Doesn't make sense. I just tried it a few more times and get right in - no problem or hesitation at all.
Is there any chance your browser has cached the error page and keeps giving that to you without even trying the reconnect? I'd try making sure you kill your browser completely -- check task manager and make sure your browser is completely gone -- then open it up, clear your cache and try again.
@Jon:
I tried taking the filename out of the URL before you suggested it with the same results; it keeps telling me that too many users are connected to the ftp.
I also tried using a different browser because I thought that might have been the problem. Neither Firefox or Opera will load it; Firefox gives me error code 530.
**EDIT**
Success with IE! I'll download it and give it a shot now.
Just a few days ago I had to set my clock forward an hour for day lights saving time, but on my Kaiser the clock didn't change automatically. So I went ahead and changed it myself.
Now all my appointments are ahead an hour. How can I fix this?
I tried to change the appointment manually, but when I try to edit it, it says the correct time. (I.E appointment originally at 10, because that I changed the time it says 11 now, but when I go into edit the appointment it says 10, but outside on my homepage and calender it say 11.)
The fix is discussed in this thread:
http://forum.xda-developers.com/showthread.php?t=375966
Gibbs said:
The fix is discussed in this thread:
http://forum.xda-developers.com/showthread.php?t=375966
Click to expand...
Click to collapse
Oh thanks.. I searched "day light saving time" before and nothing showed up.
Error Message using Hard SPL
I keep on getting this error message..basically its saying that it cannot connect to my device an that its not hooked up whn it is...This is what happens i est a connection with active sync an go through the setup process with Hard SPL, then my phone reboots an then the error message comes up sayin that my PDA isn't hooked up and as soon as i click exit it connects.Help plz i really want to reflash my phone to the Dutty 6.1
playboy71322 said:
I keep on getting this error message..basically its saying that it cannot connect to my device an that its not hooked up whn it is...This is what happens i est a connection with active sync an go through the setup process with Hard SPL, then my phone reboots an then the error message comes up sayin that my PDA isn't hooked up and as soon as i click exit it connects.Help plz i really want to reflash my phone to the Dutty 6.1
Click to expand...
Click to collapse
got it now!!!
Transferring Files
I cannot transfer my files via Bluetooth from my computer to my Tilt...i installed Dutty's ROM an i can't do it any suggestions??
did you turn on beam?
setting->connection->beam
beam has to be turned on to accept incoming files
XtreMe_G said:
did you turn on beam?
setting->connection->beam
beam has to be turned on to accept incoming files
Click to expand...
Click to collapse
Thx man i feel stupid, lol
BT exchange folder
is there anyway that i can get my bluetooth exchange folder to work?? while we on the subject of BT
I dont get it. I am trying to update my phone with an cooked version (Bepes). I have unlocked my phone, both sim and the other thing cid, id or something.
When i run bepes my phone goes into bootloader (red, green, blue, white screen and then i lose my connection to Active sync. Bepes soon says that the it cant find any connection. I am running Windows Vista and found here a solution but that doesnt work either because active sync loses connection in bootloader.
anyone?
Thx
Björn
People should really see this is the easiest way of flashing.
tnyynt said:
People should really see this is the easiest way of flashing.
Click to expand...
Click to collapse
Yes, I think that is the best way for a safe upgrade!
WaspWorlds said:
...When i run bepes my phone goes into bootloader (red, green, blue, white screen and then i lose my connection to Active sync. Bepes soon says that the it cant find any connection. I am running Windows Vista and found here a solution but that doesnt work either because active sync loses connection in bootloader.
anyone?
Thx
Björn
Click to expand...
Click to collapse
After it disconnects, don't touch anything. Just run the updater again (while the phone is in bootloader) and the second time it should complete the update.
I went to the m.pandora.com page on my Tilt and it said that it doesn't surport my version of phone
You can't use the website you have got to use the CAB file (attached)
I can't get the cab to run properly, is there a fix or any tricks I can do to get it to read my account?
Thank you I'll give it a try
kemp509 said:
I can't get the cab to run properly, is there a fix or any tricks I can do to get it to read my account?
Click to expand...
Click to collapse
Yes, install the program then go online to register (not through your phone, but a computer) and then you enter your login information into the phone and you're all set.
I used it...it's not bad but it runs at about 96kbs and it can be slow to load between songs....probably because of my crappy connection around here
When i run it for the first time i get some run time errors. And after i log in just sits at connecting... anyone?
can't help to much but
I am running 6.1 and Pandora works great I love it might try a few different radios as you might get a faster better connection.
EDGE definitely wouldn't work well with this. EV-DO or HSDPA should work fine though
kaiserII101 said:
EDGE definitely wouldn't work well with this. EV-DO or HSDPA should work fine though
Click to expand...
Click to collapse
I'm using it on tmobile edge and all is well
worked on att with pheonix rom
fits screen and touch works
Just installed it on my Tilt 6.1 with HyperDragon III Blackstone. Works great. I listen to Pandora all day at work.
KonAitor said:
When i run it for the first time i get some run time errors. And after i log in just sits at connecting... anyone?
Click to expand...
Click to collapse
Exact same thing here. I am using HTC's win mo 6.1 rom upgrade.
using it with 6.1. Um, it works really well but sometimes if I hit stop the song won't stop playing. So from there I try to close the program but can't. So then I go to the task manager and close the program... and the song still keeps on playing after the program has been closed! I end up having to reboot the phone to make it stop! lol! It doesn't happen all the time, just a few times, but still is very annoying.
been looking for this for a while now. Big up's to XDA
Works great for me, love it! Just wish it wouldn't stop periodically to ask me if I'm still listening...
kaiserII101 said:
You can't use the website you have got to use the CAB file (attached)
Click to expand...
Click to collapse
is this still working for people? i can't even get it to install. says installation unsuccessful as soon as i try to open.
SpeedCheeser said:
is this still working for people? i can't even get it to install. says installation unsuccessful as soon as i try to open.
Click to expand...
Click to collapse
I have it working on mine
6.5?
Does this work with Win 6.5? I keep getting connection errors on 3G and WiFi.
I'm running WM 6.1 and i keep getting debug errors and once i finally get past that issue it just sits at the Pandora blue screen and doesnt do anything. Anyone know of a fix for this?
Hi guys..
I'm using O2 XDA IIs, and I'm trying to upgrade to WM 6.5.
I've downloaded the ROM and other misc applications to upgrade, and also read the walkthrough in the XDAdevelopers Wiki page. But I find my device have no four colored boot screen but instead an O2 image with some color information as such :
Code:
R : 1.02.00
G : 1337.32
B : 1.31.00 WWE
in the bottom right of my screen. I also can't see the four colored screen with options to format storage which is one of the point mentioned in the upgrade section.
That's why I've been hesitating to upgrade it since I have this phone, because I can't follow the upgrade walkthrough completely which might caused my phone to brick.
Anyone can help?
Thanks
the four colour boot screen is a bug/feature of any cooked rom, meaning any wm5 and higher rom, you can download here. since you are still using the stock rom it is normal to have a carrier's boot screen. it will go away once you upgraded your device.
since the wiki is quite outdated, you should follow the tutorial link in my signature. it will provide you with the newest step by step instructions, that i wrote with a lot of user feedback, to make sure, people would understand it correctly, at some points, the wiki instructions are mistakable.
also, while i really appreciate being cautious (since it is always easier to guide in before, than to repair afterwards), you shouldn't worry about bricking the device. if you follow the tutorial word by word, there should be no risk of failing to upgrade. and even if an upgrade fails, you can always start over again.
Just read all the tutorial firstto have some sense of it, and the follow it while doingthe upgrade. Make sure that your battery is at least 50% charged and you'll be good to go.
Good luck and if you have questions, please post them in the q&a thread...
Good luck
Chef_Tony said:
the four colour boot screen is a bug/feature of any cooked rom, meaning any wm5 and higher rom, you can download here. since you are still using the stock rom it is normal to have a carrier's boot screen. it will go away once you upgraded your device.
since the wiki is quite outdated, you should follow the tutorial link in my signature. it will provide you with the newest step by step instructions, that i wrote with a lot of user feedback, to make sure, people would understand it correctly, at some points, the wiki instructions are mistakable.
also, while i really appreciate being cautious (since it is always easier to guide in before, than to repair afterwards), you shouldn't worry about bricking the device. if you follow the tutorial word by word, there should be no risk of failing to upgrade. and even if an upgrade fails, you can always start over again.
Click to expand...
Click to collapse
thanks for the help chef..
I've visited the link on your signature, and it really helps. unfortunately, I'm using Vista in my notebook. since there's no guide for that in your thread, should I just try the steps for Vista user mentioned in the wiki? or should I just find another computer with windows XP on it? I already have the Windows Mobile Device Center installed on my notebook by the way.
also, there are some other things I'd like to know. I've tried putting my device into bootloader mode by pressing power + record button and then reset. but there's nothing changed, just looks like a normal soft reset. is it really supposed to looks like that? or there's something wrong with me or my device?
and when I do the hard reset, just like I've mentioned above, there's no menu appears. is the menu also part of bug in the cooked ROM and not supposed to appear in the carrier's boot screen?
thanks for the answer.
egzthunder1 said:
Just read all the tutorial firstto have some sense of it, and the follow it while doingthe upgrade. Make sure that your battery is at least 50% charged and you'll be good to go.
Good luck and if you have questions, please post them in the q&a thread...
Good luck
Click to expand...
Click to collapse
yes, I've always searched for more and more informations before doing something this risky. I'll visit the Q&A thread after posting this reply. thanks for the support.
---
btw, sorry if my English is mixed up. it's not my primary language, so please endure with my bad English.
for the bootloader mode, you might have to press and hold the power+record button a little longer while resetting and only release them, when the display is grey and shows SERIAL on top and v2.0x (where x is between 5 and 7) at the bottom.
the mentioned hard reset method is also only suitable for windows mobile 5 and higher. for windows mobile 2003 a hard reset is done by simply pressing power+reset (also maybe holding the power button for a second). there is no hard reset necessary before the upgrade, but afterwards, and then, using a higher rom, you will have the 4 coloured screen with the menu. there is really no way to make a dry run on this.
as a first time upgrader it would be much easier for you to use a windows xp machine. it simply works because activesync provides all the necessary drivers, for syncing (of course), and also for flashing, while on vista/7 you have to replace the driver with a custom one depending on your version (x86 or x64). those drivers are not digitally signed, which, especially on x64 machines means more trouble to go through. in d-two's thread, you will find a how-to for vista/7 flashing if you find no other way. i think that is just an option for experienced windows and blueangel users, that are already running a cooked rom and want to change to another one. with a first time upgrade you have so much stuff to read through, so many more steps to actually prepare the device for the first time upgrade... xp would be your better choice.
alphadeeto said:
thanks for the help chef..
I've visited the link on your signature, and it really helps. unfortunately, I'm using Vista in my notebook. since there's no guide for that in your thread, should I just try the steps for Vista user mentioned in the wiki? or should I just find another computer with windows XP on it? I already have the Windows Mobile Device Center installed on my notebook by the way.
also, there are some other things I'd like to know. I've tried putting my device into bootloader mode by pressing power + record button and then reset. but there's nothing changed, just looks like a normal soft reset. is it really supposed to looks like that? or there's something wrong with me or my device?
and when I do the hard reset, just like I've mentioned above, there's no menu appears. is the menu also part of bug in the cooked ROM and not supposed to appear in the carrier's boot screen?
Click to expand...
Click to collapse
There is a set of instructions for Vista in the wiki (the ones you are referring to). They seem to work well afaik, but I agree with Chef... do it from a XP computer to avoid any issues.
Bootloader (the easiest way) is to hold power +record and then put the stylus in the hole. Doing the three of them at the same time might not get you anywhere. For the hard reset (WM5 and up), you can simply use the stylus and as soon as you get the stylus out, hold the two side buttons (camera/WMP and record) and you'll be able to see the options mentioned by Chef.
Good luck!
thanks for all the help, both of you..
I finally upgraded my BA to WM 6.5, and it turns to be a success. I'm using the steps from wiki to upgrade in vista since it's hard to find someone who's using XP in my neighborhood.
Nothing's wrong until I tried to send SMS messages. I can't either send or receive any SMS's. The messages are delivered to me but it doesn't appear in inbox, only in today screen notification. Fortunately, the other function works really well, the phone, GPRS, bluetooth, ad even the wi-fi.
I'll upload the screenshots later when I'm using my notebook since the internet fee using GPRS in my country is really expensive.
Can I reflash using another ROM? or is there something I can do to fix the problem?
oh, and another thing : my USB active sync can't work. Should I reinstall the WMDC or what?
thanks for the support guys.
alphadeeto said:
thanks for all the help, both of you..
I finally upgraded my BA to WM 6.5, and it turns to be a success. I'm using the steps from wiki to upgrade in vista since it's hard to find someone who's using XP in my neighborhood.
Nothing's wrong until I tried to send SMS messages. I can't either send or receive any SMS's. The messages are delivered to me but it doesn't appear in inbox, only in today screen notification. Fortunately, the other function works really well, the phone, GPRS, bluetooth, ad even the wi-fi.
I'll upload the screenshots later when I'm using my notebook since the internet fee using GPRS in my country is really expensive.
Can I reflash using another ROM? or is there something I can do to fix the problem?
oh, and another thing : my USB active sync can't work. Should I reinstall the WMDC or what?
thanks for the support guys.
Click to expand...
Click to collapse
Most of those issues sound like issues present in my rom. Is that the one you flashed? If so, it would be wise to flash to something else... I never really got that rom working the way I wanted... Go with 28232 or one of d-two's releases.
egzthunder1 said:
Most of those issues sound like issues present in my rom. Is that the one you flashed? If so, it would be wise to flash to something else... I never really got that rom working the way I wanted... Go with 28232 or one of d-two's releases.
Click to expand...
Click to collapse
excellent!
I've flashed with the latest ROM from Sun Dream. and it works superb!
there are lots of changes from my previous ROM. the today's screen, start menu, and the buttons position (the start button is on the top of the screen previously, and now it's in the bottom. )
well, the only problem I encounter is that I can't sync with WMDC on my Vista.
alphadeeto said:
excellent!
I've flashed with the latest ROM from Sun Dream. and it works superb!
there are lots of changes from my previous ROM. the today's screen, start menu, and the buttons position (the start button is on the top of the screen previously, and now it's in the bottom. )
well, the only problem I encounter is that I can't sync with WMDC on my Vista.
Click to expand...
Click to collapse
You have to use a newer driver which if I am not mistaken comes with WMDC 6.1