How to stop emails auto-deleting - Tilt, TyTN II, MDA Vario III General

Everytime i connect to my mail server via the standard email client. Previous messages on my device will delete, does anyone know how to disable this so i can keep my old mails whilst retrieving new ones. I have searched everywhere for this (but ill keep my flame proof jacket handy just in case)

livefastdiefun87 said:
Everytime i connect to my mail server via the standard email client. Previous messages on my device will delete, does anyone know how to disable this so i can keep my old mails whilst retrieving new ones. I have searched everywhere for this (but ill keep my flame proof jacket handy just in case)
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Click to collapse
Try changing the Email Settings to get email more than 1+ day.

I have looked through all of the setting but with no luck I cant seem to work out how to do this, is there a regedit for this at all

From within an e-mail account:
Menu > Tools > Options.
Tap on the account in question.
Now tap next (right soft key) Until you get to the screen with "Automatic Send/Receive" & "Download messages:"
Change "Download Messages" to whatever duration you want (including the option of "All Messages").
Now if your talking about a gmail account then the fix is different: Make sure your username is "recent:[email protected]" of course use your username where I put the underscores.
Both of these issues are documented within the forums.

Related

Got AT&T Tilt... Got questions

Alright, I just got my tilt, so if these are newbie questions sorry, I tried lookin around couldnt quite find the solutions to my problems... so here we go
#1 I got the HTC homescreen installed, and like it, but the icon for mail takes me to email sample, not my exchange account, how do i change that?
#2 I used to have a 8125, and I remember it had a program called terminal i believe that allowed me to do a remote desktop connection to a computer... Is this software available for the tilt?
#3 I had a T-Mobile dash for while, running the HTC s620 rom, in it, it had internet sharing i think it was called, where i could just hook my phone to my laptop and i could use its gprs connection for internet... Is the tilt able to do this?
Well gosh, higherbeing..... did you even search for these answers or did you at least bring a spoon so someone can feed you?
i tried... it gave me no results no matter what i entered
Let me take #2 for you...... I just drumed up a bunch of hits.
http://www.google.com/search?as_q=t.../forum.xda-developers.com&as_rights=&safe=off
See if that is a starting place for you
thanks grizzley, with that link i was actually able to answer #3 and many more questions i had stored up yet i cant find a solution yet to #1
OK, I think I've got #1 after playing around abit. Not sure if this is the correct way of doing it, but it works!
Press the Mail Icon
Go to Menu > Tools > Options
If you want it to automatically open on your exchange account, ensure "Display Account Picker when opening Messaging" is TICKED. Ticking it will enable the phone to ask you which account you want to go into when you press the Mail Button.
Press OK to close, and close all running apps to get back to today screen
Now press the Mail Button again
Select your Exchange from the list of accounts
Then press the X (close) to exit the account
Press your mail button again
It should have automatically highlighted your Exchange account (i.e. it should be green).
Select Menu > Options
UNTICK "Display Account Picker when opening Messaging".
Press OK
That's it. It should now automatically open your exchange when you press the mail button.

emails deleted automatically

Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.
It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.
I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.
It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.
Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.
Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc
Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?
not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
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Click to collapse
This is not SOLVED
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!

Email settings: Can you change them? Help!

I'm set up with a hosted exchange service with push email working nicely.
Some things don't work quite the way I want them to and they seem like things I should be able to change in some settings menu somewhere, but no such menu exists. How can I change them? Registry changes?
The main thing I want to change is the duration for which new emails stay on my phone. When I get a new email it sits in my inbox for some period of time then disappears. It seems like maybe a week or less, and I would like for emails to stay on my device for more like a month, or even indefinitely until I manually delete them.
I really needed an email today that disappeared yesterday.
Someone help! This has to be changeable...
Try this from your device .. I think this is what I had done:
Start > Programs > Activesync (could be in a different folder depending on what ROM your using) ..
Menu > Configure Server .. Next > Next .. You should now be on the screen that shows Contacts, Calendar, Email and Tasks .. Tap Email and hit the Settings Button on the bottom ..
Under Download the past: try a longer timeframe.
maxh said:
I really needed an email today that disappeared yesterday.
Click to expand...
Click to collapse
Also I think that even though the email does not show on your device you might still have access to it.
From your Pocket Outlook: Menu > Tools > Search Server .. From there you can use the search to get any email on the server even if its not actively on your device.
How about the Reply To?
Anyone know if the Reply To can be changed while using Exchange? It would be nice to have it look like my emails are coming from my Gmail address, instead of my private address I use with exchange. I was able to do that with Outlook and Pop.
Thank you! That solved my issue just fine.

Problem switching between sms & email

Hi guys,
Im running wm6.1 on my kaiser. As we all know on the htc today screen, theres the 3 buttons below the clock... email, text, and missed calls.
i get a txt, the middle icon shows ive got 1 message. i click that, opens up my sms/mms inbox... read txt etc... close screen.
i then get an email, the left icon shows ive got 1 message. i click that, but for some unknown reason, it loads up the sms/mms inbox. I have to then switch to my email account using the drop down menu.
This never used to happen, but it does it all the time now...
Also, i created a "new account" using my gmail address, instead of using the "outlook E-mail" account... could this be causing the problem? i dont want to have to flash my ROM again, but id like to get this all working properly.
Finally, i just downloaded Slithers CUBE (SCLPC w/FTouchFLO)... and i cannot find where i need to link the email button to in the config. yes, i am a noob, but id still v much appreciate any kind of help with this matter.
thanks one and all
I believe that the Email Icon is linked to the outlook account specifically and not to a user created account (Like Gmail). If it does not find a valid outlook account then it may open up the last accessed account (E.g SMS/MMS).
Hopes this helps.
i've just created/edited the outlook account so that its got all the details etc from my gmail address... but for some reason, it comes up saying error syncronising...
billgatessucks said:
I have to then switch to my email account using the drop down menu.
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Click to collapse
While you are inside the "Message" application (I do not know the correct English word as I'm using a Norwegian version of WM), you can use the left/right button to switch between SMS/MMS, Outlook and other additional e-mail accounts.
/Bjørn
olsenbjo said:
While you are inside the "Message" application (I do not know the correct English word as I'm using a Norwegian version of WM), you can use the left/right button to switch between SMS/MMS, Outlook and other additional e-mail accounts.
/Bjørn
Click to expand...
Click to collapse
Hey Bjorn (sorry, i cant find the propper "o")
I can see what you mean, but my issue is more that it should simply load straight into the email account. And now that ive deleted the account i created, it does just that - loads straight into the outlook account.
However, i keep getting the "error syncing" message whenever i try to download my gmail email.
billgatessucks said:
Hey Bjorn (sorry, i cant find the propper "o")
I can see what you mean, but my issue is more that it should simply load straight into the email account. And now that ive deleted the account i created, it does just that - loads straight into the outlook account.
However, i keep getting the "error syncing" message whenever i try to download my gmail email.
Click to expand...
Click to collapse
My intention was just to give you an easier method for switching between your accounts, as this method should be more user-friendly than using drop-down menus
/Bjørn
Try this:
1) Download and run KaiserTweak
2) Find the 'HTC Application' branch.
3) Change the 'HTC Home e-mail button' to 'Open default Mailbox (Advised)'
I've had this same problem in the past. Essentially when you push the e-mail button and it's not working correctly it will open up the messaging app wherever it already is. So if you have SMS open (but minimised/off screen), then pushing the e-mail button will simply open it there.
jonc
Im afraid i've been one step ahead... kaisertweak was one of the first things i downloaded... originally, i did have the problem with it loading up the "choose accounts" messaging thing, and i changed that using the kaisertweak settings...
but im afraid, one day on, that i still cant download my email using the outlook account i searched lots yesterday, and found that people either used activesync to jumpstart the emails, or that it just randomly worked the next day. But ive tried both, and both have failed
please, someone, help me get my mail...
billgatessucks
Have exactly the same problem. Did you find the solution?
nope, no solution...
i was fed up of not having emails, so ive remade a new email account and i just have to switch...
tho i am looking into ways of remapping the softkeys so that one is assigned directly to going into your email inbox, and the other to start a new sms... two vital functions that dont seem to exsist on the kaiser

Outlook Mobile Delete question

OK, this is probably a silly question, but I can't figure it out for the life of me.
I have set up a mail account to Gmail. In that account I'm forwarding some other accounts of mine, so it gets pretty crowded.
What I would like to do is delete messages from my phone but NOT from Gmail.
Outlook Mobile offers two choices, as far as I can see: when deleting messages either
Move them to server trash, or
Delete them off the server.
Neither of those suits me. I only want to delete them from the bloody phone.
A further restriction is that I like to use my mail from TF3D, and therefore would rather not having to install another mail client unless TF3D can somehow be coerced into working with it.
Oh, and in case you wonder - I don't sync my mail with the desktop Outlook. I'm using Gmail more and more...
Thank you all for your help.
have you tried both options, and seen what the effect on the server inbox is?
ive thought of this before, and it annoyed me greatly, but i cant remember the solution. plus, we all know how wm doesnt word things correctly.
rory
err... sorry.. duplicate post.. don't know why
Tap on mail (touch flo)
Inbox
Menu-Tools-options
Tap on Gmail
(setting should open up now)
Hit 'Edit Account Setup'
Click on next next next next next
(hide key board on Automatic Send/Receive screen)
Hit 'Advanced Settings'
When deleting messages: (drop down menu)
You can set it there to not delete the messages from the server
Hope this helps
L o r d R a j said:
Tap on mail (touch flo)
Inbox
Menu-Tools-options
Tap on Gmail
(setting should open up now)
Hit 'Edit Account Setup'
Click on next next next next next
(hide key board on Automatic Send/Receive screen)
Hit 'Advanced Settings'
When deleting messages: (drop down menu)
You can set it there to not delete the messages from the server
Hope this helps
Click to expand...
Click to collapse
Thank you for your answer. However, I only have the two options described in my first post. Can you see a third option there?
err.. oops. Just checked again
I could have sworn it was there!
Sorry mate. guess that was on the P1 or something.. not sure.
This might not be a feasible solution, but ... just a thought..
You could set it to keep the messages only for the last 4 or 5 days..
that way, they won't be on your phone, but will be on your server.
A POSSIBLE workaround.. definitely not a solution
Here is what I configured to use the diamond without loss of messages during their removal :
I created a special e-mail address to use with my mobile phone, like [email protected].
And I set up a redirect additional for all my messages to it.
Now, I can delete all my messages without erasing the ones on my main account.
Try to go to "tools" - "option". Click the account you need to edit. Click "send/receive schedule" - "advance settings" - "when deleting messages" dropdown menu.....
sve said:
Try to go to "tools" - "option". Click the account you need to edit. Click "send/receive schedule" - "advance settings" - "when deleting messages" dropdown menu.....
Click to expand...
Click to collapse
Same thing. Just the two options.
Delete from Server.. or Move to Server Trash
OK, I think I've got it. It all boils down to the fact that the default Gmail setup is IMAP. If you change that to POP3 (using the instructions from Gmail) you will be able to delete your mails on the phone only.
It would be nice if someone could confirm this. It certainly seems to be working for me.
EDIT: WORKS! I get "Keep them on server" now.
The problem is related to the gmail server own rules. I have just made a test account and there is no "keep on server" option on the WM mail client. On my other account (my own domain/server) there is no problem.
You could use another mail provider (hotmail, live) for example.
sve said:
The problem is related to the gmail server own rules. I have just made a test account and there is no "keep on server" option on the WM mail client. On my other account (my own domain/server) there is no problem.
You could use another mail provider (hotmail, live) for example.
Click to expand...
Click to collapse
Turns out it actually is IMAP vs POP3. While IMAP is generally better, when you do something locally (on the phone) it is as if it was done on the server (a disadvantage in this case).
The key is to fool Diamond into not recognizing Gmail, which means giving the address as [email protected][B]gm[/B].com, then put all the POP3 settings.
On the other hand, I've noticed it will only download the unread messages...

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