Database Develop

Not turning off (Standby) after no activity ?

Hi everyone,
I just switched from the Touch to the Kaiser and have a problem with the device not going into powersave mode. I am NOT talking about the backlight settings but the power settings that turns off the device after x min of inactivity. The device never turns off for some reason.
This was working fine on the Touch. Is this a common problem on the Kaiser ?
Thanks

pchronos said:
Hi everyone,
I just switched from the Touch to the Kaiser and have a problem with the device not going into powersave mode. I am NOT talking about the backlight settings but the power settings that turns off the device after x min of inactivity. The device never turns off for some reason.
This was working fine on the Touch. Is this a common problem on the Kaiser ?
Thanks
Click to expand...
Click to collapse
You don't mention what settings you have it set to. When you tap the battery icon (top bar) and then "advanced", are there time limits set?
If there are - untick the boxes and exit the screen "OK"
Then return to the screen and tick the boxes again and enter time limits exit with "OK"
Personally I always turn to standby manually. WM5/6 often seems to prefer this. WM5 in particular has a habit of not coming out of standby if it goes to standby by itself. The Kaiser seems MUCH more tolerant of this but I just got the habit of doing it manually.
Mike

My backlight settings are not set and my Power settings are as follows:
Turn off device if not used for "1 min" is SET for batt power and NOT SET for external power.
I will try unchecking everything and rechecking to see if that helps.
Thanks,
BTW, TouchFlo scrolling is horrible on the Kaiser compared to the Touch especially in the Internet browser. Surprising for a device with so much more memory and horsepower over the Touch...

i had a same problem with my kaiser... Try to hard reset u phone after hard reset you wont see any problem...

Thanks for the suggestions..
I did a hard reset and the problem remains. It is very strange because if I manually power of the phone it does wake up when I call comes in bit stays on after that.
During a call however the screen goes off !!!
I did the recommended reg hack to stop the screen from blacking out during a call but it still does it.
Has there been any updates to the original (HTC) firmware since release ?
Thanks again.

check this:
\HKLM\Drivers\BuiltIn\RIL\EnableFastDormantDisplayDuringCall
from "1" to "0" will leave the screen on long enough for voicemail use (probably falling back to the backlight/power settings)...
Click to expand...
Click to collapse
From this:
http://forum.xda-developers.com/showthread.php?t=330583&highlight=screen+off

Need help with 2 issues

Moving from the Touch to the Kaiser I love the 3G performance and the built-in GPS however there are two MAJOR issues I have that did not exist on the Touch and I cannot understand why the Kaiser with double the memory suffers from this.
1- Erratic scrolling in IE even after the page has loaded ?
2- My other problem (and this is more serios) is that the device does not turn off after the 1 min settings I set in the Power settings. I do not set the backlight dimming settings. I just want to phone to off itself after 1 min. It does not and if I forget to turn it of it just drains the Batt.
Again, the Touch did not have either of these flaws.
Any help with the power issue would be great.
Thanks in advance

pchronos said:
Moving from the Touch to the Kaiser I love the 3G performance and the built-in GPS however there are two MAJOR issues I have that did not exist on the Touch and I cannot understand why the Kaiser with double the memory suffers from this.
1- Erratic scrolling in IE even after the page has loaded ?
2- My other problem (and this is more serios) is that the device does not turn off after the 1 min settings I set in the Power settings. I do not set the backlight dimming settings. I just want to phone to off itself after 1 min. It does not and if I forget to turn it of it just drains the Batt.
Again, the Touch did not have either of these flaws.
Any help with the power issue would be great.
Thanks in advance
Click to expand...
Click to collapse
There is a known issue that I and others have been reporting regarding scrolling in PIE. We have not yet identified a way to resolve this. However we have discovered that :
Opera Mini a java midlet based application works well and super fast. A great application for straightforward browsing. No frills but good viewing options and due to the way it works may reduce data charges for some and will certainly impress with its speed. (Freeware)
http://www.operamini.com/beta/
OR
Opera Mobile. Works well and fast, no scrolling issues and actually a pretty good full spec.browser. Not free but has a trial period to test it out. Iuse this and am very pleased with it.
http://www.opera.com/download/mobile/?man=Windows+Mobile+5.0+Pocket+PC&ver=8.65&heading=Windows%20Mobile%205/6%20PPC,%20Professional,%20Classic&img=/img/products/mobile/platform/865.gif&extra=
As for your switch off problem, that I think is just a settings issue, but I'd need to check.
Mike

Regarding turning off after 1 minute.
I suggest you go back into:
Start?Settings>system>Power icon>advanced tab
Uncheck turn off device after 1 minute, click OK.
May be best to perform a soft reset.
Now go back and recheck "turn off device" after 1 minute
Perform a test to see if the one minute turn off is now working, and report back here on success or otherwise.
Mike

mikechannon said:
Regarding turning off after 1 minute.
I suggest you go back into:
Start?Settings>system>Power icon>advanced tab
Uncheck turn off device after 1 minute, click OK.
May be best to perform a soft reset.
Now go back and recheck "turn off device" after 1 minute
Perform a test to see if the one minute turn off is now working, and report back here on success or otherwise.
Mike
Click to expand...
Click to collapse
Hi Mike,
Thanks for the feedback. I unchecked the power setting to turn off after 1 min, power cycled the phone and set it again. The phone does NOT power off.
I power cycled one more time and still i does not turn off.
Can you please verify this behavior ?
Nothing is checked in the backlight options and ONLY "Turn off device if not used for" 1 min is checked under "On battery power".
The phone never turns off on its own.
Thanks again,

pchronos said:
Hi Mike,
Thanks for the feedback. I unchecked the power setting to turn off after 1 min, power cycled the phone and set it again. The phone does NOT power off.
I power cycled one more time and still i does not turn off.
Can you please verify this behavior ?
Nothing is checked in the backlight options and ONLY "Turn off device if not used for" 1 min is checked under "On battery power".
The phone never turns off on its own.
Thanks again,
Click to expand...
Click to collapse
I tested this before making the above post. I tried different time settings and it powered off at the set time. So I can only think that either some application is keeping it "alive" ie. not "idle" so the time trigger never starts or this is something that will only be cured with a hard reset.
If you have killed all running applications and it still will not auto sleep then hard reset may be the only option. If you have full backup facilities this should be a painless operation, though if you reinstall the backup and the problem is caused by an installed application then the problem will return on backup installation.
Mike

The only app that is running ( that I can see ) is Activesync due to push email. This was the case with the Touch so I do not think it is Activesync that is keeping the phone from turning off.
Thanks anyway for your efforts...

Found the problem!
Well it looks like Activesync (DirectPush) is the problem.
If I kill ActiveSync the phone turns itself off at the established timeout. If ActiveSync is running (with DirectPush active) it does not turn off. Again, on the Touch this was not the case so it is not proper behavior.
Any ideas or reg settings to correct this?
Thanks.

pchronos said:
Well it looks like Activesync (DirectPush) is the problem.
If I kill ActiveSync the phone turns itself off at the established timeout. If ActiveSync is running (with DirectPush active) it does not turn off. Again, on the Touch this was not the case so it is not proper behavior.
Any ideas or reg settings to correct this?
Thanks.
Click to expand...
Click to collapse
There may be, but I at least don't know them. There are reg keys that tell the device to suspend but keep an application running (sometimes known as "unattended mode". However we know yours does suspend when AS is not running. I just wonder whether there are any "sync" settings within your push mail client that may be running a sync too frequently.
Another, but more remote possibility is that when AS is active it may also be servicing other apps, like weather apps, time sync etc - so perhaps just worth checking there are no other less obvious apps running. AS can also rather stupidly attempt to sync with the PC even if you are not connected to it. So perhaps double check any AS settings.
Mike

I played with the ActiveSync settings and the only way the phone turns off while AS is running is if I disable DirectPush. On manual sync or periodic sync the phone turns off at the proper timeout.
Any idea where DirectPush settings are ?
Thanks

I've this same problem NOW, but I've working over a month with activesync and pushemail active without this issue!!!!! (My configuration was also "as items arrive")
The only thing I can say is that today i suddently saw my exchange settings had been dissapeared without doing anything, then I reconfigured the exchange setting again, and from that moment my kaiser does not suspend if "as items arrive" is selected!

I have the same problem with the phone not switching off, though on mine it doesn't matter whether direct push is on or off, it still won't power down.
Edit: Now that's typical. As soon as I submitted the above and started playing with it, it started working...

Backlight problem

My screen will be darker after 10 sec.
I can set this again to 5 min. and after a few on and offs it will be back at 10 sec.
This is very annoying!
I thought i had found the problem, but it wasn't.
HKCU/ControlPanel/Backlight/BatteryTimeout setting up to 300. This is 5 minutes. It counts in seconds. But this isn't working.
Please can anyone help me?? A lot more have this problem.

I have the same problem, anyone the solution?

same problem here. I have call the helpdesk of htc they told me to do a hard reset. But it doesn't work for me. They also told me to return the phone when the problem stays afther a hard reset

vipinholland said:
same problem here. I have call the helpdesk of htc they told me to do a hard reset. But it doesn't work for me. They also told me to return the phone when the problem stays after a hard reset
Click to expand...
Click to collapse
i had the same "problem" and indeed, after a hard reset the backlight stays on 2 minutes as my heart wishes. i also use the the option to "auto adjust backlight. i have to admit it is strange...i don't see the connection.

KukurikU said:
i had the same "problem" and indeed, after a hard reset the backlight stays on 2 minutes as my heart wishes. i also use the the option to "auto adjust backlight. i have to admit it is strange...i don't see the connection.
Click to expand...
Click to collapse
yes, my backlight stay's also on for 1 minute(my setting)...hope the sound problem is also gone..

It is a bug in keypad locking
I think the backlight problem only occurs if you are using the keylock feature by pressing the end call button for a couple of seconds.
You can try it out yourself:
1) set your backlight settings to whatever you want and verify it works as intended.
2) Now just normally switch of your phone (not locking the keypad) by pressing the power button, switch back on and verify that the setting is still correct.
3) Then do a soft reset and again verify that the setting is correct.
4) Now lock the keypad by using the end call button (press a couple of seconds until locked).
5) Now unlock the phone and check the backlight settings: they are put back on the default values!! I guess it is a bug in the keypad lock functionality.
Btw, step 2) and 3) are just for verification, you may skip these to reproduce the bug.

Actually, if you use the lock feature of the device (for instance by enabling AutoDeviceLock in the registry, see tweak 18 in the stickied Diamond tweaks thread) the settings are also reset to the default values.
Is this the case for everybody? Or is it just me that it seems the locking feature contains bugs.

FYI...I had this issue from the start when I was running the Asia HK 1.34 ROM image. I flashed it using HardSPL and put the Europe 1.35 image on the device and have not had the problem since. All backlight values work normally as of now....I recommend this if your device is the HK ROM and you're having the issue. Not sure if it'll work for you, but it worked for me....

The solution is simply
You have to change DWORD LockLevel present in HKEY_CURRENT_USER\ControlPanel\BackLight\LockLevel\ to 0 (zero)
And now your time of standby don't change anymore

Backlight Off Timer Automatically Set to 10 sec

Does anyone has my problem? I've tried to set the backlight off timer in Setting > Power to a longer value. But everytime I lock my phone, this timer will automatically reset to 10sec!!
Very strange......

Yes, exactly the same here. Maybe it's related to some installed software. I guessed it was SKTools or Advanced Config (as they try to tune a better performance), or some registry tweaks. Did u install any of these, or did any registry tweak?
Then, I flashed it to ROM 137, and it's fine till now (SKTools not installed yet).

I have installed Advanced Config

I had the same problem, but when turning off the keyblock the problem was fixed...

Hi,
And what about the backlight off timer when having a call ?
During a call, there is no possibility to keep backlight on more than 5 seconds. A bit too short to think and tap a date or a note.
Nowhere to configure this timer.

Backlight & Device Lock? Grrr.....

I spent half of last night and the last 3-hours searching on here and via Google but am stumped if I can solve this issue.
I have a ROM based on the HTC Official 5.2.19212. Included in this I have Battery Status (now HomeScreen PlusPlus) and the Tools page is set to enable 'DeviceLock on WakeUp', 'Lock if Device is Off or vice versa' & 'BackLight Fix for 10s-Bug & 30 sec.' (these settings are included by default in the ROM). I also have the BackLight settings for Battery Power set to 'Turn off the backlight if device is not used for 30 sec'.
No matter what I try the Battery Power BackLight settings ALWAYS revert back to 10-seconds in the GUI, however in the registry it is 7-seconds (HKCU\ControlPanel\BackLight\BatteryTimeout:00000007).
It looks like if the Device Lock kicks in (either manually from the Today Screen or as a result of Battery Status) the registry entry changes to 7 and there is nothing you can do about it. This is by far the most annoying thing with the Kaiser (and it seems most other WM6 devices based on my searching). I have tried some of the StartUp utilities that are supposed to fix this as well as all the registry tweaks I have found and the the behaviour is always the same.
Believe me I have searched and searched and there seems to be no solution that I can find for this. Is there one that I have missed?
Andy
(There is another issue where if you go to the Battery Status settings the registry entry [HKCU\ControlPanel\BackLight\LockLevel] always gets reset to 0, however as I don't open the settings to Battery Status very often this isn't a big deal).

you might try reviewing this thread over at Cingular (oops - The New AT&T) Forums:
http://forums.cingular.com/cng/board/message?board.id=cingular&thread.id=101227

prubin said:
you might try reviewing this thread over at Cingular (oops - The New AT&T) Forums:
http://forums.cingular.com/cng/board/message?board.id=cingular&thread.id=101227
Click to expand...
Click to collapse
Already found that and it doesn't have any solutions...
Andy

Latest post from Cingular Forum:
The backlight has not dimmed in nearly four hours after I set HKCU\ControlPanel\BackLight\LockLevel\ACTimeout to 0.
I did a soft reset and the setting remained 0.
I put the phone into stand-by (quick press of the power button) and when brought out of stand-by, the value of ACTimeout was reset to 8.

I have been getting so pi$$ed off with this I just disabled the Battery power backlight settings and deleted the registry entry that keeps getting reverted:
Code:
[HKEY_CURRENT_USER\ControlPanel\BackLight\BatteryTimeout]
This was just to stop it dimming after 10-seconds - i.e. just leave the backlight on regardless. Anyway its now behaving exactly like I want it to - The screen will dim after 30-seconds whether its locked or unlocked. If I hit the power button or the Device Lock on the Today screen the registry entry does not return (so far anyway) and its still waiting 30-seconds before the backlight dims. I need to do some soft resets etc, but it's looking good....
Andy