Need Help w/ActiveSync 4.5 & WCESMgr - Tilt, TyTN II, MDA Vario III Themes and Apps

Normally I would consider myself an above average user, but this one has got me stumbed and beginning to get truly frustrated so I am turning to this faithful community for help.
For whatever reason my desktop AS 4.5 has stopped working. Normally I could care less as I use EAS for my PIM, but I recently have started my own company and am using MS Business Contacts Manager as a database and want to be able to sync it with my phone.
Here's the problem...I attached my Tilt to my computer, the green light turns on, I can load programs, explore my device, but I can't get AS to open so I can set-up a partnership with my local computer. I have discovered the file WCESMgr will only open for a few seconds and then close again. I have tried everything I can find on the topic: unloading and reloading AS w/firewall and virus software off, I have confirmed all ports are open, I tried unabling the advanced feature function on my Tilt, I have tried FixMapi, multiple USB ports on my computer, syncing with bluetooth versus the cable, hard reset of the phone, reloading the ROM and yet I can't ever get my computer to open AS and let me set-up a partnership.
Does anyone have additional suggestions? I can't imagine it's the actual ROM on the phone since I have used it for awhile and it worked initially when I first flashed it over. I can't pin down when it stopped working since until about 3 weeks ago I never used the cable sync, just EAS. But other then increasing the RAM on my computer and upgrading to MS Office 2007, nothing else has been changed.
I appreciate any and all suggestions. Thanks in advance for your help!!!

Related

101 connection error

Every time I try to do the rom upgrade for my PDA2K the device does a soft reset (when it's reset it then reconnects to activsync, and the green logo reappears) and after a while the ROM upgrade software tells me there is an Error 101 Connection Error. It's driving me nuts, I've tried all sorts of variants, soft reset first, hard reset first, USB port, USB2 port, Activesync 3.7.1, activesync 3.8, Windows XP, Windows 98. I don't understand why there is a connection error, because I can connect to activesync correctly, it even reconnects after the ROM upgrade causes it to do a soft reset. Please help! I've even tried following directions to copy the temporary files and running those directly but the result is the same.
Bizarre
Try connecting your device then stopping activesync (task manager, then stop "WCESCOMM.exe" in XP), then run the upgrade.
Regards,
Dom
Hi,
Thanks for the suggestion. Unfortunately the process kept reappearing during the attempted upgrade and I still got the Error 101 message.
When activesync starts, let it complete the sync and then go ahead and run the upgrade. I experienced this last weekend
victor
I've tried it dozens of times. I've let it sync on many occasions, and I've also tried it on many occasions with it connected as guest.
I tried iMate online support for the third occasion regarding this matter, and as before once I tell them what the problem is they then don't respond (they also never respond to my emails either).
I have actually considered hiring a laptop for 24 hours, just in case it's my Mac that is causing the problem (but I'm using Microsoft Virtual PC running Microsoft Windows XP to upgrade the ROM on a phone running Microsoft Pocket PC, so I really don't see why it shouldn't work. Normal sync, and installing software via Activesync work fine. I'm on the brink of selling the device because it's just caused me too much grief. The trouble is, it's put me off ever buying another Pocket PC, and I cannot find a suitable alternative. Every device I read about has some reason why it wouldn't be suitable.
At last I've had the opportunity to do the ROM upgrade on a 'real' PC running Windows XP.
It behaved in EXACTLY the same way as running Virtual PC on my Mac (even down the the odd delay before Activesync recognises that the phone is connected - I had assumed that this was because of the inefficiency of running an emulator!).
Error 101 connection error every time. Firewall switched off. Tried with and without hard reset.
I wonder if there could be a hardware fault with my phone? The pins on the phones connector all look fine.
Now I am really stuck, I seem to have completely run out of options (and I don't want to send the device of the the middle east either!).
One last idea. Is there anything more than a hard reset? I've just removed the battery. If the unit is completely deprived of power will this take it back to factory settings any more than a hard reset?
NOPE!
Hard Reset is the best you can get bar removing the insides of the phone and swapping it with someone else's!!!
Dom
if you do remove the battery you need to put the lock switch back into the postion as if it the battery was in. This seems to make the phone think that the battery is dead and then drain the internal backup one.

Activesync connectivity! GRRRR!

All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
ActiveSync
Moved message
Needs a little bump here
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Sounds like something has changed on your PC, perhaps via a Windows Update. Have you checked to see if your firewall is the culprit?
You may also want to do a clean uninstall and then reinstall Activeswync 4.5 and create a new partnership with your device.
You can also try restoring your PC back to a date that you were able to use Activesync....
This happens to me rather frequently (I am looking for an ActiveSync replacement because of it).
However, I fix it by either soft reset of the device, PC, or sometimes both. If that doesn't work, you need to delete the partnership with the PC and reconnect.
RK
...any solutions yet?
I just got my kaiser 3 weeks ago after using a wizard for almost 2 years. what a great phone the wizard was... I kinda miss using it! Anyhow, i just experienced the sudden activesync failure. I now get random activesync openings on my kaiser with the message "To synchronize your device with a desktop computer... yada yada".
I have already setup a bogus server and set the scheduling to manual.
I have compared the wizard registry to the kaiser registry by searching every instance of 'activesync' and couldnt find anything.
I also deleted all instances of activesync in the notification queue and had memmaid rebuild it.
The device will connect to activesync but pops an error message that it could not synchronize and goes into a guest account setting. So for now I am having to use pimbackup to backup my data on the kaiser, bluetooth it to my wizard, then sync the wizard with my laptop to get the data into outlook. I am considering a hard reset but kind of want to wait until the at&t 6.1 official Rom comes out. I am also considering Chapura Pocketmirror Professional which worked well on an old Ipaq i had (wm2k3) that had sync issues. I also want to get this resolved so i can practice loading a new rom on the wizard. So....
Anyone have a fix yet? I hope so!!!
Oh, and for reference (to answer questions from other threads), my kaiser battery drains 4 to 5 times faster than the wizard in side by side use, and the kaiser definitely does not have a transflective screen while the wizard does... bummer. but the kaiser is tremednously faster!
1. Disconnect the device from your computer.
2. Try going to your device and select:
start->settings->connections->USB to PC.
3. Uncheck "enable advanced network functionality"
4. Reconnect the device.
Active Sync....
Hi,
You can try "PocketMirror® Professional 2.2.4 for Windows Mobile", its a pretty good syncronization tool, but it costs a few bucks...
I've been using the trial version of PocketMirror and must say its pretty good with my TYTN 2.
Regs,
The Reaper.
... my thoughts exactly
yeah, i tried the usb to pc option as well. even downloaded a cab from another thread that allowed me to choose rndis or usb mode. neither worked. I will probably use pocketmirror pro as well...
Hi, I just flashed a new ROM on my Orbit that works brilliantly, no issues at all, apart from the fact that the computer now doesn't see the device at all. Not even the blo-blong sound when you connect any USB device. The only thing I get connecting the cable is charging the battery. And if I start Active Sync on my Orbit I get the same message as mystic_nacho:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC"
I just tried an hard reset to try to fix the issue - no success..
Before flashing everything was fine..
Btw, my wife Diamond doesn't connect either, and it never did it: something related to the TouchFlo thing?
Any idea?
The ROM I flashed is
gullums TouchFlo2D beta 4
update
I found the Diamond 'Getting started disc' and installed the Windows Mobile resources tool...
The disc I have from the Orbit box is for Windows Mobile 5, I guess it's not worth to find it out and try...
Nothing changed, anyway.
update 2
Yesterday night out of the blue - while the Orbit was still connected to the pc - ActiveSync started to work... F. knows....
i had the same problem - sync was working fine and then stopped. what worked for me was to go to USB to PC under settings and uncheck "enable faster data syncronization".
hi,
i also had sync. problems in the past.
searched for months.. since i figured out that some registry entries on my PC where missing!
imported the mayor setting from my brothers PC and TADAAAAAA. problem solved.
search my threads and maybe you 've luck with my soloution!
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Have you recently used a memory cleaning Application like memmaid, Clear Temp, or SKTools? You might have cleaned out some important notification files, like repllog,exe that is used for activesync.
I had the same thing happen to me when I first used these cleaners. I had to do a hard reset on the phone to make it work again found out about the remedies listed below after the reset.
I have heard others were successful repairing these notification Queue's with MemMaid. You can hold your stylus on the repllog,exe notification, and a popup up will appear, asking you to Recreate ActiveSync, or rebuild notification Queue. I don't know if this feature is available in Clear Temp, or SK tools.
I've also heard of restoring activesync by unchecking all of the folders, syncing, and then adding each folder back to the list, one by one, until all is restored.
I too have just developed the same problem.
I have 2 TYTN II' one will sync fine the other wont.
It all went horribly wrong after I tried to install Wisbar and an Ipod theme, after I uninstalled it, cos it didn't work I found I could no longer sync with USB to PC and the sync option is greyed out on my phone. The phone will charge with some of my usb cables, but now even seems fussy about which cable will charge and some now won't.
I am given to wondering whether the usb connection on my Phone is the problem...everything else seems to be working fine.
I have even installed different ROMS via the memory card still the problem persists.
I would love someone to come up with a fix
**UPDATE**
Well I now have got it working, in my case I was right, the usb connection on the phone was to blame. I took it to a mobile repair shop, I told the guy that I thought it was faulty he took one look at it and said that I had a bent pin, he got a little tool out and teased it back into position, sure enough when I got home it worked fine so now I am able to sync again. Not sure how long it will last though.
**Update 2**
Failed again, at least I know what's wrong now.

New AT&T ROM now having Active Sync problems

I'm needing help. I flashed to the new ROM, 1.62.502.0. I did the Soft Reset thing to remove the Bloatware and restored my PIM with Sprite. After I reset my device ID I connected with Active Sync.
Now I'm stuck with Active Sync appearently in the process of "Synchronizing", however it's doing it for two hours....and it still isn't completed. I blew out the Active Sync on the PC and reloaded it, and now it is showing a second PC but still is the synchronizing endless loop...and I only have it set to sync a few files and Notes.
Can someone help me out with any suggestions?
Since no one has offered to help....Does anyone know of a place where I can get some help?
An update: I was able to sync just fine before I flashed to AT&T's new ROM. Plus I am still able to sync with my laptop, so the problem appears to be with my PC. I can also load programs and explore my PPC with the PC, however the sync process never proceeds past the "synchronizing" phase, i.e. the "processing" and then to the "connected" phase. I have un-installed and reloaded ActiveSync several times.
If no one knows ar has a suggestion....can someone point me to a third party syncronizing program....I'm really up the creek here.....
I think you would have more luck at the At&t customer forums, as people here generally don't use OEM Rom's.
Here is a link, using the search "tilt active sync not working": http://forums.wireless.att.com/cng/search?submitted=true&q=tilt+active+sync+not+working
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help

USB Issue.

Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Im not bothered about syncing contacts etc, all i want to do is use the file browser to download and upload photos etc.
I have tried all the suggestions i have found so far (enabling adanced network functionality, disabling it, reinstalling Activesync etc.) to no working answer.
Can anyone help me?
raty
Not sure if you tried this or not. Delete your existing partnership and then reconnect it. Good luck. Activesync sux.
Hey,
I've deleted the partnerships off my vario3, and completly reinstalled activesync. Still didnt work.
Ive taken the phone into the T-mobile shop i bought it from, they seem a little too keen to send it off for repairs, maybe this is turning into more of a regular thing that i thought?
Kept onto the phone just for now, I wnt to try and fix it before i send it off.
Uh... why send it off if you fix it?
read through this thread and look at post #10 and see if your computer is detecting the device at all..
also try removing your simcard and microSD card and connect your device to your pc in bootloader mode and see if it says USB on the bottom.
ratykat said:
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Click to expand...
Click to collapse
It's probably the Notification queues have lost their active sync bits
use Pocket IE or Opera (mobile) to download and install something like MemMaid or SKTools
you can then add the Active Sync components back into the notification queues, and then rebuild them
Once done you should be able to sync etc
notification queues! What is that?
First I ever heard of that. I am having active sync issues as well and I have tried everything in this post.
Nothing works, it connected a few nights ago and it all of a sudden stayed connected all night. I am Back to having problems again.
Does anyone know if avast will hurt active sync?
here is your answer...
http://forum.xda-developers.com/showthread.php?t=362679
read thorugh EVERY LINK and you should be good
ive read through those links and none of them have a fix for me.
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
i shall try the bootloader idea and report back.
@Kimtyson- if i fix it i wont be sending it off, that would be obsurd
@pjwilkin- i have never come across that before while reading about the titan, fancy sharing some knowledge?
Just got my phone into bootloader (thanks wiki) and when the usb cable is connected it says USB and the computer starts to install drivers etc.
***bump***
sorry thats not proper foru etiquet but im desperate for som answers
Some further things to try
Can you connect via Activesync using Bluetooth? What about on other PCs and on other USB ports on your PC? What happens if you delete that HTC USB Sync listing in device manager, unplug the phone, reboot the PC and then reinstall Activesync 4.5 (I use the CDROM the phone came with the phone for that)? See if you can get the phone shop to plug it into one of their PCs with Activesync or WMDC.If it's showing up in your PCs device manager then it's likely some sort of problem/configuration issue with your desktop PC it's connecting to - not a problem with the phone itself.
this has happened to me ..
i vote for changing usb ports..
you probly already did so..
please post when you fix it..
ratykat said:
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
Click to expand...
Click to collapse
this cancels out any hardware problems... so do as the previous posts mentioned, its all good advice.
im assuming that all activesync services etc load up ?

**FRIENDS AGAIN** Activesync argument after 8yr friendship

I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?

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