I have the Cingular 8125 version of this phone and over the past few weeks I've had one nagging issue with the phone. I cannot always receive calls (The 'E' symbol to the left of the bars turns into an X sometimes, or sometimes it even boots with an X there. I can make calls but not receive them when this is the case)
I'm not sure what it could be. I went back to the factory ROM from HTC, and it seems to work better than a couple other ROMs, although it just acted up again (after about a week of behaving nicely). If I clear storage and make it fresh again, then it seems to start working again (like now, although I'm not sure how long it will last this time).
So, could it be the radio? I have no idea what the radio actually does, but it sounds like it involves calling. When I first wanted to install new ROMs, I tried to do a HardSPL change or something following a guide here. Eventually I went back to original data, radio, etc. and now for new roms I do SoftSPL. Here is my device information - please let me know if something doesn't look right...
ROM version 2.25.11.1 WWE
ROM date: 5/11/06
Radio version 02.25.11
Protocol version: 4.1.13.12
ExtROM version 2.25.11.102
WM5.0 OS 5.1.195 (build 14928.2.2.0)
IPL 2.25.0001
SPL 2.25.0001
GSM 2.25.11
OS 2.25.11.1
If all of this looks like it should from the factory, are there any other ideas on what causes this issue? Again, I can ALWAYS make calls, but if it acts up and that 'X' shows up where an 'E' (or 'G' occasionally), then received calls go straight to my voice mail.
Note: I bought the phone on eBay and it is supposed to be unlocked for any service provider. I have AT&T so I do not know if it truly is unlocked (and don't really care, for now). However, I thought I would mention this in case that process might affect the information above, or if in the process it could cause a problem such as mine with the phone. I have flashed new ROMs and things of that nature several times, which may or may not set the phone back to default (locked to AT&T) - I do not know these things.
I had the same problems that you are experienceing....so I upgraded my radio to 2.71.1, and it pretty much fixed all of my problems...simply hit up Google for Wizard Radio 2.27.1 and you should be able to find it.
Just for verification (as neither are bringing results that jump out at me), which radio am I looking for? 2.27.1 or 2.71.1 ? Your answer consists of both. I am assuming 2.71. I found 2.71.11 and downloaded it, is this correct?
Next, should this not work I can easily revert back to the default radio, correct? I'm pretty sure, but just want to make sure as I haven't specifically updated the radio - just ROMs (which I believe have various radio versions anyways)
yeah man, 2.71.11 is correct, I kinda got cross eyed for a sec there lol. But yes, 2.71.11 is the one that I have been using for a good while now, and I have had no problems with it. And also, yes, you can revert back to your old Radio ROM if this one does not work any better.
Thanks. I'm about to update and we will see what happens. I will post results for anyone curious that runs across this thread.
I've had the issue on the factory ROM, jaguar 4.0, and another HTC-business or something ROM, so perhaps this radio update will fix it.
2.71.11 radio installed. When it reset after flashing the ROM, the phone was not working properly (same issue, not receiving calls). I did a soft reset and it is working now, although there hasn't been enough time to see if it will continue working.
However, I would like to note that I am pretty sure of one thing now: When the phone boots up, sometimes the GSM row is missing (only shows the other 3, not all 4). When this happens, the phone cannot receive incoming calls (but can make them). When all four show on boot, the phone works fine. However, it may be that while the phone is on, it becomes disconnected somehow and stops working. I haven't determined that yet, as this is just one thing I am starting to watch patterns in.
Superman859 said:
2.71.11 radio installed. When it reset after flashing the ROM, the phone was not working properly (same issue, not receiving calls). I did a soft reset and it is working now, although there hasn't been enough time to see if it will continue working.
However, I would like to note that I am pretty sure of one thing now: When the phone boots up, sometimes the GSM row is missing (only shows the other 3, not all 4). When this happens, the phone cannot receive incoming calls (but can make them). When all four show on boot, the phone works fine. However, it may be that while the phone is on, it becomes disconnected somehow and stops working. I haven't determined that yet, as this is just one thing I am starting to watch patterns in.
Click to expand...
Click to collapse
There are quite a few other reasons other then Rom(OS) or Radio Rom in not getting good reception or signal quality,it may cud be a Hardware problem,the external antenna might not be getting a proper connection with the internal antenna connectors,did you ever drop your phone,it sometimes happen that while dropping the connectors loose proper connection,secondly,may be the network signal quality is not better in the area where you move,try out in different locations,check if it improves.
BTW,OS (Rom) has got nothing to do with reception/signal quality,its only the Radio Rom (GSM),which improves the signal quality.Changing/flashing Roms (OS) will not effect Radio(GSM) of the phone,it'll only effect if the Rom which you are flashing contains an upgraded version of Radio Rom in it.
Thanks for the response. I knew only some ROMs included an update for the radio. I've managed to get Jaguar 4.0 installed back on the phone and the 2.71.11 radio. It's been working, but then again that was only since last night. We will see if it lasts through the week.
If not, I will attempt to check out the hardware connections for the antenna. I took the phone apart once when I was letting it dry out after an accident, and it isn't too difficult to take apart. Just need to look up where the antenna connection is. I haven't had any major drops, but the phone was purchased used (although it worked perfectly fine for a couple weeks I believe when first purchased as I was testing out various ROMs for it). Anyways, thanks. I will check antenna if this radio update doesn't help.
It still sounds strange though. The signal bars would say the signal was strong, I'd have great reception making calls, but the 'X' would be to the left of those signal bars and I couldn't receive calls at all. It seems that if the radio / antenna was causing a poor reception, it would apply to both incoming and outgoing calls and the reception would correctly be represented by the signal bars. Again, the signal bars are usually strong, even when I cannot receive calls.
Something is screwy, i had TNTv2 6.1 flashed for a couple of weeks with the 2.19.11 radio, seemed to work fine. Just recently its been acting up. Last night even, people were trying to call but my phone never rang, no SMS, pages, or voicemail notifications would go through either. I did notice that my phone dropped signal and displayed an H (prob similar to your X) and then got signal again. After it registered again, still nothing.
This morning i did a soft reset, SMS notifications didn't come through until i sent myself an SMS through email, then they all flooded in....
This whole radio ordeal sucks. I'm on AT&T btw.
Related
I'd been using my Tilt when it succumbed to the RLoD. I went through the warranty exchange process, and received my new (refurbished) Tilt.
Inserted my SIM, booted the thing up. It was weird - I live in a place where I get 4 bars and full 3G, at least on my old Tilt. This thing was connecting, disconnecting, and everything in between. The antenna icon either has 4 bars, an exclamation mark, or three moving dots beneath it at any given time. I was able to catch one quick call from someone, but everything was rather dodgy. I didn't even bother to try the data connection.
Must be a radio problem, right? It had 1.27.12.11 preloaded. So I flashed HardSPL, flashed radio 1.27.12.17, flashed Dutty's DualTouch V3 Final. Hard-resetted and went through setup. The connection problem was worse! Couldn't make calls, couldn't receive calls, couldn't send text messages (still haven't tried data).
Upped to radio 1.27.12.32, but the service is still spotty.
I doubt this is the problem, but do I need to call AT&T and "reregister" my new handset's IMEI number? What else could it be? Did I just get burned by the same reason this handset was probably refurbed in the first place?
Any advice would be great before I spend all the time restoring this thing to factory specs and then spending another hour and $12 to get yet another Tilt ASAP.
Thanks...
PS - Just tried data. This thing can't even connect long enough to get the weather in the HTC Home Plugin.
try this, I havent read it, but maybe you will find there a solution(if its not a hardware problem).
http://forum.xda-developers.com/showthread.php?t=349375
Mikulec said:
try this, I havent read it, but maybe you will find there a solution(if its not a hardware problem).
http://forum.xda-developers.com/showthread.php?t=349375
Click to expand...
Click to collapse
Thanks - that's the first place I looked.
My phone showed 4 bars when I woke up this morning, so I called my voicemail. The call IMMEDIATELY ended, and the four bars were replaced by an exclamation mark.
I'm going to restore it to factory condition and most likely return it... this phone is messed up.
When making phone calls, the Kaiser sometimes drops the call. This is what happens:
I stop hearing the person at the other end of the line BUT the call isn't dropped yet. For about 6-8 seconds the time counter continues. After that the phone 'finally' drops the call and I hear the 'dropped call' sound.
I can't find any pattern. Sometimes he drops the call after a minute, sometimes after 18 minutes. Here's some extra information (might not be relevant):
My provider uses the 1800Mhz band, while most people I calll use the 900Mhz band.
When checking my voicemail the calls never drop. I haven't checked yet if calling to people that use the same provider cause the phone to drop calls
I don't use bluetooth, but have the fix installed anyway
My provider only supports EDGE but I don't use that
Dropped calls have nothing to do with reception or battery. When having full reception the calls still drop
I already tried manually selecting the network, network type and band, but nothing helps.
I'm using the original ROM with my Kaiser:
ROM: 1.56.405.5
Radio: 1.27.12.32
Protocol: 22.45.88.07W
Any ideas? thx
Possible fix
In an effort to solve the problems myself, I updated the radio (didn't want to do it at first because of possible warranty issues).
I used Radio 1.27.12.17 for a few days, but my Kaiser kept dropping calls.
Now I'm using Radio 1.27.15.32 and up until now I haven't had a single dropped call.
So all I can recommend is upgrading to this Radio ROM (1.27.15.32) when having the same problems.
Check this thread for more info:
http://forum.xda-developers.com/showthread.php?t=361727
Broke again...
I have been using Radio ROM 1.27.15.32 for some 20 days now, without any issues.
But since Thursdaynight (14/02) all of a sudden my Kaiser started dropping calls again.
I have no idea why. I will be trying other ROMs again.
Any ideas? thx
i guess this is a hardware issue since i tried 3 different radios including a 6.1 wm radio and the issue still remains
i tried
1.27.12.17
1.27.15.32
1.64.08.21
Have you guys tried completely disabling data? (just for testing)
Ever since I have my Kaiser, data connections have been disabled using Kaisertweak (Great tool btw, thx).
But I just don't get it; why is this issue all of a sudden reappearing? I haven't changed any software or settings.
And if it where a hardware issue, then why resurface after a few weeks?
So many questions...
Thx anyway
Have u ever solved this issue? I am exchanging my S620 Dash for a Kaiser with similar problem in 5hrs time and I would like to know if I can solve the problem on the Kaiser.
So I fanally got my Kaiser yesterday And It kicks @$$ XD
I live in Mexico, So it is an unlocked unit, and it recognized my local cel network as soon as I turned it on with the local carrier's sim (telcel).
One problem though: I can receive calls, but not make them... after dialing, I get the call dropped about 5 seconds later without tone that says "Call Ended" with time 00:00.
Anyway to fix this =(
I've tried the search and nothing popped out. Thanks! =)
- Jim
Sure
Welcome to AT&T.
I left verizon (due to their crippled hardware). I get virtually no signal in various parts of L.A. including my home. You place a call, their signal goes to zero, your call ends.
At least that's my 0:00 story.
I would like to reply to this...because I've been having this problem with AT&T consistently since I've come back to school (I go to school at Texas A&M in College Station)
I guess I could copy and paste a lot of stuff about it, because I've done a lot of posting about it on AT&T's forums...but I'm too lazy so I'll just put the link.
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=76225&jump=true
My problem, however, is that when I have this condition, I cannot make OR receive calls (received calls go to voicemail, and although I see that I have a missed call or a voicemail message...I can't call the voicemail or I get Call Ended 00:00)
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
I hope my topic on AT&T's forums has some helpful information
Subversive Asset 2.0 said:
I would like to reply to this...because I've been having this problem with AT&T consistently since I've come back to school (I go to school at Texas A&M in College Station)
I guess I could copy and paste a lot of stuff about it, because I've done a lot of posting about it on AT&T's forums...but I'm too lazy so I'll just put the link.
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=76225&jump=true
My problem, however, is that when I have this condition, I cannot make OR receive calls (received calls go to voicemail, and although I see that I have a missed call or a voicemail message...I can't call the voicemail or I get Call Ended 00:00)
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
I hope my topic on AT&T's forums has some helpful information
Click to expand...
Click to collapse
It sounds like the information on your SIM card could use an update.
Call AT&T and ask them to send an OTA to your SIM. If you don't have a current IRDB, your phone may not be picking up the correct tower or signal in your area.
I am not actually using it with AT&T... I use it with Telcel, a Mexican Cell Phone Network Service Provider, because it is where I live =).
Anyway, got it to work after a while. I went to Settings (Personal tab) > Phone > Services
I updated the data there; I also "re-found" my network in the network tab, but I'm pretty sure the first procedure got it going.
Tanks for your time.
When my phone was working, I tried to call AT&T locally, but they didn't know what was going on and didn't find anything wrong with the "network"
Subversive Asset 2.0 said:
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
Click to expand...
Click to collapse
Under phone settings, there is a tab titled "band" (assuming you have it set to be shown, i think kaiser tweak/ reg editing can expose it) that you can switch between gsm and wcdma (G/E or 3g/H). I had that same problem when i first got my phone. i changed out sim cards a time or 2 and finally got everything working when i manually set the radio to one or the other. I've updated the radio a few times since then, but i still keep the switching manual, in an attempt to conserve battery power (I only need 3g/H when i'm online).
The problem with that is that AT&T branded Tilts never have this tab "band" and kaiser tweak doesn't expose it (I don't know what specific registry edit would expose it)...so I can't just switch between gsm, umts, etc.,
** Of course, I didn't check for an updated version of kaisertweak. One of the topics says it hasn't been updated in a while even though it has?
Yes, even WITH the latest version of kaisertweak and the latest version of the XML, turning on band (and then softreseted to make the options stick) does not make a "band" tab
Subversive Asset 2.0 said:
The problem with that is that AT&T branded Tilts never have this tab "band" and kaiser tweak doesn't expose it (I don't know what specific registry edit would expose it)...so I can't just switch between gsm, umts, etc.,
** Of course, I didn't check for an updated version of kaisertweak. One of the topics says it hasn't been updated in a while even though it has?
Yes, even WITH the latest version of kaisertweak and the latest version of the XML, turning on band (and then softreseted to make the options stick) does not make a "band" tab
Click to expand...
Click to collapse
curious, did you run the decert cab to allow unsigned code to run on your phone? could that be stopping changes from occuring?
heh, time to jump into the 'VOID' then? hardspl it and join the ranks of those who haven't bricked their phones yet! I guess i was lucky to have the band tab on the htc version.
I'm not sure how I would even know if I've run the decert cab or not?
Even though I guess this is the namesake of the site, I wouldn't want to change my ROM even though the AT&T ROM is doubtlessly inefficient as (insert inefficient thing here). To me, unless I know why the problem is happening, then attempting any solution seems counterintuitive (like giving the man the fish instead of teaching him).
So AT&T suggested just randomly sending a new SIM card (yet I know from other people's experiences that that doesn't necessarily end the problem) and AT&T has suggested to others that they get a new device (which has also not necessarily ended the problem.) These are just as shallow solutions until I know why the problem exists in the first place.
Jimmyy said:
So I fanally got my Kaiser yesterday And It kicks @$$ XD
I live in Mexico, So it is an unlocked unit, and it recognized my local cel network as soon as I turned it on with the local carrier's sim (telcel).
One problem though: I can receive calls, but not make them... after dialing, I get the call dropped about 5 seconds later without tone that says "Call Ended" with time 00:00.
Anyway to fix this =(
I've tried the search and nothing popped out. Thanks! =)
- Jim
Click to expand...
Click to collapse
Hey Jim,
I wonder how no one has pointed it out till now, but MAYBE it could be a problem with the Radio rom in ur phone.
Have u tried upgrading to a different RADIO? do u know which version it is?
The following radios have been doing great with ppl around here...
1.27.12.17
1.27.12.32
You can download them from here:
http://forum.xda-developers.com/showthread.php?t=349375
Try flashing one of the above mentioned and see if that solves ur problem!
hope this helps!
I guess you were addressing Jim, but I think I simply need to know if 1.27.12.11 for Radio is a known faulty radio (because that's the radio *I* have...so if other people know it to be faulty, then that's great for research)...and why? If so, then that would be the reason why it doesn't work (which is what I'm looking for) and then I'd be willing to switch easily.
But not before then.
Checking the radios topic, it seems as if no one reports a problem with 1.27.12.11
so...I don't know if switching is going to fix anything
I'm putting my problem on hold...it seems like it can transition better now and call out or receive calls better.
I've had the same problem with Telcel until I upgraded my SIM card to a 4.0.
The replacement costs $110 pesos (about $10 USD) and it's a quick and painless procedure!
Note: I still get the occasional call drop, but it improved things dramatically.
Try it out!
Cheers from Tijuana!
Rayan
my friend, I have the same radio 1.27.12.11
and the same problem.
I just found this topic searching why my phone do not work at 80% of the time, the mobile provider here in argentina recently told me "your phone have a problem" so I'm in crisis.
Let'see what happen updating the rom / radio / etc !!!
hi all
seem to have a problem with my vario 3... i cant recieve incoming calls unless ive made an outgoing call... and i always have to make an outgoing call twice to get it to connect...
been having this prob since thursday, so was trying various radios and even some new roms... but i cant resolve this issue
any suggestions...
for now I am on DCSv1.7 and the reccomended UK radio... the prob started on the Vista rom which was flawless until this happened... and i have tried every 6.1 radio out there...
cant help but think the vario has developed a fault
cheers
no-one got any suggestions?
i've just reloaded the stock tmobile rom and same problem. when i first try to call out, the call drops, but the 2nd time it works...
when i try to call my phone i get a "phone not available" message, then if i try again it works...
i shudder to think of the missed calls i'm getting and not knowing about...
Whats your radio, what version of WM do you have and its probably your area.
at the moment, and i've tried nearly all 6.0 and 6.1 roms, but Sleuth1.2 and 1.27.12.32, but again have tried many (obviously 6.0 with 6.0 etc )
its not my area, as never had this happen before in this area... i have full signal...
spoke to tmob, they said its a known fault and to set the band to GSM, which, it appears has fixed this issue... but i no longer seem to get 3G or HSPDA etc
what i dont get is why has this happend after 6 months of flawless stock rom usage, and 3 months of cooked rom usage? tis all a bit random...
but i guess its fixed for now, just means ive lost high speed data
Hello all,
I installed the official 2.03.404.2 NLD ROM on my HTC Touch Diamond.
(Radio version is 1.09.25.23). I didn't use the backup utility to restore my settings afterward, instead I installed my few applications by hand again.
I configured the phone to only use GSM, both to conserve power and costs (I have wifi both at home and in the office).
However, with this new ROM, often the phone becomes unresponsive to incoming calls. It happens often after the power management puts the phone to sleep whilst I have an active wi-fi connection using Opera.
People who try to call me then get my mailbox, even though the phone is ON and everything looks normal on the display. Crazy enough, the Diamond itself can make phone calls without problems, and then I'm immediately flooded with text messages from my provider telling me there are messages on my mailbox.
I now make dummy phone calls several times daily just to be sure the phone remains logged into the network, but this really sucks. Does anyone else experience this?
what network are you using?
T-mobile NL over GSM.
But the problem coincides with the installation of the new ROM.
I have exactly the same ROM / same Radio / same provider (T-Mobile NLD) as you have, and I don't have this problem (at least, not that I know off). I also have the phone in GSM mode almost always instead of 3G mode. So I think it's not a bug in the rom. However, there is already a newer rom available than the one we have, so maybe you could try upgrading to the latest?
I have ROM version: 1.93.720.2 WWE (Radio version: 1.00.25.07) on my HTC Diamond. I have never modified or upgraded my ROM. I face a similar kinda problem as yours. The only difference is that it happens once in a day and that too early morning. So I have to make a call to any no. to wake my phone up. This sounds funny but yeah I m facing this problem. Is it bcos of ROM version? Whats the latest ROM version for HTC Diamond? How can I update it? If I update ROM will I lose all my data. Please hlp I m new to this.
I m from India and using AIRTEL network over GSM.
@Suchit_g:
Early in the morning, you mean shortly
after pulling out the charger cable?
Sounds like a power management prob.
@Drazix: Thanks for the info about
the new ROM, I will try it out.
Hmm bobokonijn
Even I thought so but this happens even if my phone is not charging. I charge my phone once in two days but this happens almost every morning. The 1st call of the day should be made by me. If I fail to call, my callers get the unavailability message even if my phone is on and showing network signal bars. My phone starts working only and only if I use network (either call someone or use GPRS) for the 1st time in the morning and then for the rest of the day my phone works without any problems. Hope someone can help me out with this?