Database Develop

HELP! - all my connections are dead

I removed O2active according to this thread http://forum.xda-developers.com/viewtopic.php?t=33687. Now a few things are going wrong with my XdaIIi. I have no more connetions - my phone shows no service, and the option to turn on wi-fi is no longer present when I touch the atenna icon at the top. Also if I go into WLAN, everything is greyed out.
ALSO - my unit just resets itself approxiamtely every 20 min, for no apparent reason. This is really frustrating - any suggestions?

Hard reset your phone. When the 2i asks what type of user you are, select corporate and enter the code 0506. Download and install the O2 settins cab which can be found in the networking forum.
If you have a look around you will also find a ROM update with the O2 stuff stripped out. This has the updated radio stack with it too. You will still need to install the settings cab though.
Don't forget to back up your contacts and personal files first though.
Good luck,
Pug.

Near Brick - Touchscreen Unresponsize

I think my phone is on its last leg. The screen has just recently become unresponsive. However, the hardware buttons (minus power) and the keyboard all still function.
I would try a reinstall of a new ROM to see if it is a hardware or software issue, but here is my dilemma. I am unable to connect to ActiveSync, so I am unable to get any contacts synced with my desktop and there were several new contacts from my last sync that I don't want to lose.
So, does anyone know of a trick to get the information (PIM is all I care about) off of the device even though ActiveSync isn't working? There is the PIMBackup (v1.9) program that I already had installed, but unfortunately it *requires* taps to activate. D-Pad and/or keyboard navigation does not work, so I can't backup to an SD card.
FYI, I'm using Helmi_BA_WM2k5_AKU3.5_v1.4.CF2 ROM if that helps.
Any help is greatly appreciated as I cannot make outgoing calls until this is resolved.
I'll try a ROM reflash as a last resort, but I would really like to be able to backup first. I'm even willing to mess around with hardware if people could walk me through it.

why can't you use activesync?

It says it cannot recognize the device. This is a somewhat recent happening, but not direclty related to this failure as that stopped working last week. I made the backup last week and never got around to investigating further.
Unless someone has a really great idea worth waiting for, I'm going to open it up when I get home (no tools small enough at work) and make sure that all of the connections are good. If that doesn't solve it, then I'm going to try reflashing a new ROM. If that doesn't work, then I've got insurance on the device (through Sate Farm) and I'll have to see what my options for repair/replacement are.
Hope it doesn't come down to it, but does anyone have any experience with phone insurance?

Would this work?
I just came across this thread/utility which will dump the entire ROM
http://forum.xda-developers.com/showthread.php?t=238945
If I were to dump the rom, could someone with a "working" device upload it and then extract the PIM data (using PimBackup, whatever)? If so, I would be very grateful, heck I might even send some $$$ via PayPal.
Are there any other solutions?

Ok, I just got through disassembling the device and making sure that all of the connections were tight. Still, the touchscreen is unresponsive.
I've got ROM dumps, so if someone would be so kind as to flash those ROMs and extract the PIM data, I would be very appreciative. I don't want to just post the links for everyone to be able to download (since it does contain all of my information). If you would be willing to do this, then I'll give $20 via PayPal or another payment method. Either post here or PM me if you are interested.
Thanks,
Jonathon

have you tryed backup solutions like sprite backup or spb backup ?

I have not. I'm assuming that I would have to use the 2577 trick to install the program. Do you know if you can operate those programs without a touchscreen?

Someone tell me if I am wrong but only copying the file \pim.vol should be sufficient for backing up all PIM data. You can do this with Resco explorer, it can be controlled only with keys I think.

Wexx said:
but only copying the file \pim.vol should be sufficient for backing up all PIM data.
Click to expand...
Click to collapse
It is getting increasingly temperamental. Do you know if you can extract that from the ROM dump files? If so, can someone at least point me in the right direction as that would be much appreciated.
-Jonathon

Have you checked your USB cable, or tried to sync via blue tooth?
I had a similar issue. Every time I'd plug the phone into any computer, it would say that there was an error with the device and would not do anything with it.
It turned out that I had a broken wire in my cable. I replaced that cable with a working one (sacrificed a very old smart media card reader), and I was able to sync it.
From there, it was easy to pull the digitizer settings into a file (found a free program that was designed for people who have vision problems), flash the phone and reset the old settings as my touch screen is cracked and a manual alignment will not work any longer.
Plus, there are 'remote control' programs out there for WM that let you use it, even with a dead touchscreen.

No, I haven't checked the cable but I'll see what i can do. I don't currently have a computer that I can sync with Bluetooth, but I'll see if I can't get that working as well. I've already got 'remote control' programs installed, so if I do manage to get ActiveSync running, then I'll be golden. Thanks for the input.
Does nobody know if you can extract the pim.vol file from the ROM dump?

Just Sharing :
My friend have similar problem. Both of us use BA. Our Solution was :
- My friend have a PIM backup using SPB Backup (exe files)
- I ran the exe file in my BA to get the PIM
- Sync it to my PC and save the PIM with MS Outlook (pst file)
- My friend can open this pst file on his PC

I got it!!!
Here is what I did. Note, you can remap the softkeys to hardware buttons, so at least a few more commands are available.
First, I installed Pim Backup
http://www.pocketpcfreeware.com/en/index.php?soft=1806
Then I installed Resco File Explorer. I was able to put the Pim Backup executable on the storage card and run it without using the touchscreen. I stored the backup on the SD card, then just ran restore on a different device.
Thanks for all the suggestions!

Good to hear that you were able to backup, but were you able to do something about the unresponsive touchscreen?

Concerning the touchscreen, I am wondering if it isn't a software issue. It comes and goes, but interestingly enough there are certain things that seem to trigger it more than others. For instance, directly touching the Today screen will almost always lock it up and then nothing responds. However, other applications seem to work fine for brief periods of time.
I have just been swamped and a little hestitant to try reflashing to a new ROM. However, you can still navigate most applications (especialy basic ones) by just mapping the softkeys to hardware buttons and using the d-pad and keyboard.
Has anyone else had a similar problem in that the software was locking up the touchscreen? The only reason (other than being busy) is that if it is hardware then I won't be able to even get past the setup portion. I can't connect via ActiveSync (again making me think it is a software issue), so some types of backups are just not feasible. Oh yeah, I did try a different sync cable and it didn't work as well.

Data Connection Button

Hi,
I sent back my first orange TYTN II because their GPRS internet kept connecting everytime I turned on the phone and also every so often for no reason (little connecting icon at the top of the screen kept coming on and the timer started to count). The lady on the phone told me it is meant to do that on PDA phones to speed up accessing the internet explorer and using the internet, after a week of phone calls lol but i'm not sure about this as a guy in an orange shop told me their's doesnt do that. I ordered mine online. Also if this was the case I wouldn't know how long I would be using their GPRS for? lol. Maybe its only an orange thing. I don't know this is my first PDA phone. I told them to disable Orange internet completely from my phone which they did but it still tried to connect and failed lol. I couldn't see any application trying to access the internet etc.
I recieved a new TYTN II after a lot of hassle. Everything seems to be working fine. The problem is now the "Data Connection Button" in the Communication manager doesn't come on at all and I am not sure whether it is suppost to or not. I gather this button is meant to turn off all data connections in one go. Does this include WanLan Wifi? as it doesn't come on when i active this. I cant try the orange internet again because i told them to disable it. I am thinking to call them up to re-enable this but i was just wondering if there is any point in doing this and if there is any point in this button apart from closing connections.
Another question I would like to ask is why when I go into my SMS messages and click on one to read does the scrollbar start at the bottom of the page. i have to scroll up to actually read the message which is annoying. Is there a setting for this? ><
Help appreciated thanks. ^_^

I doubt a faulty device was the reason for the GPRS connection. There are several things on the device that have auto update features. Siome of the things that can cause this are: WLM, HTC Home (Weather Page), Quick GPS, etc...
As for the Data Switch in Comm manager, that is only for data, 3G, GPRS, etc... There is a WIFI/WLAN switch in most kaiser models as well.
Unless you close all the way out of the email app, (end program, x-button) it will open where it last was. Selecting a method other than "Recieved" such as "From" or "Subject" can also cause the device to open if different positions.

Thanks for the reply GSLEON3,
I couldn't find any reason for why the GPRS was automatically connecting when I turned on my phone. I didn’t have any weather etc, it was doing it after I hard reset also. I noticed that it did it every time I turned on my phone however if I used my old sim card before they disabled it for the upgrade it started to do it randomly which was odd. Well it doesn’t do it on my new one so I guess I’m happy. Maybe it was the quick GPS ill never know now. I have installed the HTC home interface because I hate all the orange crap they put onto the phone.
“As for the Data Switch in Comm manager, that is only for data, 3G, GPRS, etc...” just to turn off these data connections? Or does this button speed things up or do something else when it is activated? Ah yes how silly of me about the Wifi. I was just wondering why my data connections button wasnt coming on and really i just want some kind of method for testing it apart from GPRS (dont have provider's GPRS activate) and 3G (video calls? do they come out of my minutes?). I'm confused.
When I click the little SMS button which is located more or less in the center of the home screen above the shortcut tabs it goes to the messages page. On this page I have the Inbox filter selected on the top left and the Received filter selected on the top right. At the moment I have 73 SMS messages going down in a list. When I click any of these to read them including newly received items which go to the top of the list I cannot read the actual message until I scroll up using the scrollbar. I have tried to play around with menus etc to see if it holds the position in memory but I have had no luck in making the bar stay at the top.
If I click the top left button and then click Today to go to the home screen the SMS application automatically closes anyway so it wont open where I last was or keep anything in memory. I think this is what you are saying to do. If I open to read any message and then go out to the list of SMS's it wont remember the scrollbar was last at the top when reading the message so keeping the application in memory will have no use as it resets to the bottom as I enter to read any message. I hope this is clear, sorry if it is long-winded.
Many Thanks

Nevermind I have found out why the message bar keeps going to the bottom in the SMS page. Its because of the "D-Pad Scroll Navigation" in the Kaiser Tweak application.
I will just assume that the data connection button is not required and not worry about it i think. Can't find any information about it.
thanks.

[Help?] Connection information backup/retrieval

Hi,
I have my HTC TyTn II here, and I wanted to reflash the ROM, which would of course mean the loss of all data on the phone/PDA.
I have backed up all my regular files (documents, emails, music etc.) but just as I was double checking I had everything backed up, I stumbled on my connections page, and realised that my connection details/login/settings hadn't been backed up (and of course why should they be?). Of course this is where the problem lies, I remember the host and all the information that is given to you, except the password is an obscure one I cannot for the life of me remember, but it is saved to the phone and all I see are ***'s. Is there any way of retrieving this password? I want to have an internet connection after I flash the new ROM, but I don't remember the password. (Is there a registry key I have to look at? Or an application that does it?)
If revealing the password is not possible, is there a solid means of backing it up?
By solid means, I don't mean, "Try this it may work" only to find out it doesn't work and have no connection for ages.
I have full access to the rest of the phone (of course!...in case you were suspecting otherwise...).
I really appreciate any help I receive on this!
If nobody has an answer, I suppose I will have to stick will this slow bloatware filled, old, brick of an OS (im sure you know what im talking about!)
Thanks again,
J250

most of the latest roms have a "connection wizard" that will detect your network and configure your device with the proper data connection settings.
If the rom doesn't have it, you can find that cab on xda-devs and install it
also whats stopping you from calling your provider and getting the settings from them? Finally have you tried searching xda-devs (or google) for your providers connection settings?

Hi,
Thanks for the quick reply. I should have made it more clear, the settings are not the default providers settings, they are on the phone too, but I know how to obtain those. Also, I did not know windows mobile would automatically try to obtain your settings, thanks for the info
It is an external provider, and I don't feel like rummaging around a mass of paperwork looking for a string of characters! (Only as an absolute last resort).
I have done some more research, and I found PocketAsterisk, which seemed to be perfect in theory, but in practise it didn't work.
Again, any help appreciated!

Backing up/ extracting contacts via USB?

I tried searching for a similar thread but couldn't find any, so sorry if this is a duplicate, but is there a way to retrieve my contacts over USB? I somehow managed to destroy the screen on mine (while it was in my pocket no less) but the phone still works (i can call the last person i called prior to it breaking). Is there a program to get the numbers off the phone via USB/ a file to dig through in the phones internal memory where they are stored? Any advice you can offer would be incredibly helpful. I made a backup maybe 3 months ago but theres about 3 numbers in there that would be pretty hard to get again.

If you connect to USB with Active Sync on, you should have the contact sync to your Outlook. This is not happening?

something isnt working correctly with that (i never set it up prior to the phone breaking, not to mention im a bit worried about it deleting the contacts on my phone, it did that once before) and without a screen on the phone its hard to fix it. but i can get the windows explorer dialogue to come up, which is why i was wondering if there is a way to get the numbers that way?