Related
Had my O2 Steller (rebranded kaiser) with the original ROM for about a month and I cant believe it but i think its turned into a brick.
The problem I have is even though it gets a full signal I cannot send or recieve calls, texts or transmit any data. When the fault happens during a call I have the phone looking like it is connecting with the dialler but immediately ends the call.
I had initially thought it was maybe a bit of software causing the prob so removed any software I had installed , (HTC home Skype and google maps) this had no effect. Tried another sim card in case mine was faulty, still no effect.
Spoke to a mate who suggested that I try a hard reset and this seemed to give me a solution with it working for a day but today it started to go faulty again.
Anyone else had any similar issues similar?
Really peaved as O2 cannot get me a new Kaiser for some time as they initially said they were no longer available, then said they were out of stock but had no idea when they would get stock back in. Tried to palm me off with lower spec phones.
Main concern is getting my kaiser working again, so any help with this would be great.
id try a hard reset once more.. if that fails, call your service provider. they might be the cause of the problem
not techinally a brick since you can turn it off and on and see some functions... I might recommend completely flashing the rom... that might solve the problem if it is indeed a software problem
Hi
I was wondering if anyone has encountered the following problem...
When I make a call or receive a call the person on the other end of the conversation says that I sound really quiet and that they can barely hear me. I have tested this myself and found the audibility very poor.
I've a Eurpoean model, operating on the o2 network in Ireland
Please don't flame me and tell me I should have searched as I have read the other thread on "call voice quality issues" and this is a seperate issue as in that thread they claim that they sound robotic to the other person whereas I sound fine but just barely audible
Any help would be greatly appreciated as it is a major issue with the phone.
Also please ignore my signature as I haven't had a chance to update it and I've a very poor internet connection at the moment so I can't do it right now
Thanks
Hi,
I'm also using the Diamond on O2 in Ireland and I've not experienced that issue. People seem to be able to hear me fine.
Could be a firmware issue. My stock ROM was some old ME firmware but I've since flashed to 1.93.401.2 WWE. Works very well in all respects, and you never know it could help with your volume problem.
Hi thanks very much for the reply
Hoped someone else from Ireland would see my post
What radio are you using and what SPL?
Where did you find the ROM & radio? I searched for the ROM reference you gave in your last post but it showed up nothing. I'm probably not searching correctly though. I want to make sure I flash an identical version to yourself to ensure I have a successful resolution to this problem cos its driving me mad at the moment
Thanks
Hey, sorry for taking so long to reply.
I upgraded to [ROM][WWE]HTC_Europe_1.93.401.2_Radio_Signed_Diamond_52.29.2 5.12_1.00.25.05_Ship (post is here) after first flashing my Diamond with Unsigned-Hard-SPL-Diamond-OliNex from here.
Having done that, my radio is at 1.00.25.05 and the ROM version is 1.93.401.2 WWE. After putting on the HardSPL, I flashed the actual ROM but I didn't take any extra steps to upgrade the radio. Seems like it was included in the ROM update I downloaded. I see tutorials around the place for flashing a different radio, but that didn't seem necessary in my case.
I should also mention that my Diamond is DIAM100 (reset whilst holding the Volume Down key to check if yours is a DIAM100 too) as I think there are issues using certain SPLs with different DIAM versions.
Having done this upgrade, Opera is much faster and more stable, TouchFLO is very fast and smooth and everything is generally hunky dorey. The Diamond goes together pretty well with O2 Billpay and the 250mb data add on. I don't understand this iPhone hysteria where people are thrilled to have an 18 month contract for at least 45 quid a month. Go Diamond go.
thanks a million for your reply
After spending most of the day reading I managed to get the problem solved by installing hard SPL and updating the radio... I'm not sure how it fixed it but it did so I'm happy
I'm on o2 prepay... unlimited texts to any network is very appealing... would love a data package but don't want to be tied to a contract
thanks again
Good stuff.
Would still recommend upgrading the main ROM aswell though, its much more stable and smooth than the stock ROM.
Adios
Dave
I had the same complaint. Everytime I talked to someone, they complained about the quality of my phone call.
I called HTC and they said when the new ROM came out, it would help. It had something to do with the lack of 3G or another band.... I can't remember which band but the point is, for us, in the US, the choice of bands was the problem.
Now that I've updated my ROM, I've had no issues.
Mark
I have this issue. I hear the calls loud and clear but the person on the other end claims they can hardly hear me.
I'm using ROM 1.93.456.2 WWE from 7/10/08
Radio 1.00.25.05
Any recommendations on what to do?
Thanks
hi
in my case it was my microphone that was broken on the phone
i returned the phone to HTC to repair it and since I got it back its working perfectly
The way to check if the microphone is not working is to record yourself talking using the voice recorder. That will tell you if it's the microphone or not
Thanks. I checked and, although it isn't going to win any sound quality awards, I don't believe it's broken.
I'll maybe compare it to my Touch and see if there is an obvious difference before proceeding.
Hopefully it can be corrected in a software change...
I think I have the same problem. I posted it on the "Support Centre" thread.
My Diamond was working fine, I did some ROM updates with no problem. One day my wife started complaining that she could barely hear me. That was the case with everybody else. I could hear them perfectly but my voice was too low for them. Checked the volume and restared the Phone with no results. After a lot of random testing the phone came back to normal. This problem happened again a few days later and I noticed that people could her me fine when i was using the stero phones, but could barely hear me through the embedded mic on the Phone. This time only a hard reset was able to bring the phone back to normal.
Now things are worse! After a hard reset or a new ROM update the phone works fine for a few hours than the problem starts and nothing can bring it back to normal (only a hard reset).
I dont think it is a hardware problem because the phone works after the hard reset, but I tested some different ROMs an the problem persisted.
At the moment I am downloading other ROMs and RADIOs to see if it does any good. If someone has any idea I would love to hear it!
Thanks in advance.
@ Maddog
That sounds exactly the same as the way my problem progressed
I tried numerous radio's & rom's to try solve the problem and immediately after installing a new rom or radio the microphone worked (therefore i assumed it was a rom/radio issue) but like you it stopped working soon afterwards
Eventually no matter what rom I installed no one could hear me on the other end of the call and after ringing HTC they told me it must be the microphone. I sent it back and they fixed if for free. Must say I was impressed with their service
Thanks Lassykk,
Not a good news for me as my cell is from europe and I live in Brazil... well, I think I am going to buy a Jawbone2 Bluetooth headset and will try to live with the problem untill I travel back to europe on the end of the year.
Thanks.
I live in ireland and my nearest repair centre is in the UK. They were happy for me to send to the UK and they fixed it and sent it back to me with minimal fuss.
I assume you could send it to your nearest repair centre. Might be worth looking into it. You need proof of purchase though if you bought it off ebay or somewhere you didn't get a receipt
Hope this helps
Hi guys.
I just bought my XDA Diamond and updated it to the new official o2 Firmware version 1.93 something.
Unfortunately my XDA doesn't run as smoothly as it did before. From time to time multiple errors occur at the same time. First of all it's hard to make a call - the phone can't establish a connection. If I'm lucky and the phone establishes a connection I can't hear my dialog partner and they can't hear me. Furthermore the ring tones don't work (I can't hear them, the phone only vibrates) and if I get a text message I can't hear the text alarm but the phone keeps vibrating until I change the profile to silent.
The only way to solve these problems was to switch off the phone and switch it back on. The errors occur at random times, I can't predict them. I can send text messages while these errors occur but calling is impossible
I was in an o2 shop and asked the personnel there what the heck's wrong but they only told me "switch it off and back on".
I assume there's something wrong with the software since all the errors occur at the same time. Otherwise there could be a hardware defect. Because of that I'm afraid to load a cooked rom - warranty and jazz.
Has anyone experienced something similar and/or is there someone who can help? It's really annoying to never know if I can call someone/someone can call me.
Kind regards,
Martin
got exactly the same problem .. when i got the diamond i started "optimizing" it with tools like advanced config. after playing around with cache settings it occured for the first time so i thought it might be a memory leak. then i made a hardware reset and applied the newest official O2 rom. problem is still there randomly, so its a hardware issue most likely. strange thing that u got it when updating the rom. maybe there wasnt enough time for it to appear before ?!?
i checked google and there have been similar issues with older htc devices. some stated it might be a shortcut with the headsetfunction. unfortunately it seems to be very rare, so theres no official statement in faqs etc. will have to send it back and hope that i get a working one.
ps : do not mess around with the warranty. just send it back.
Thanks for your quick reply.
The guys at the o2 shop told me that it's a software defect (the guy I talked to said he's got the same problem) and that they can't help me.
I will definitely go back there and force them to replace it. The randomness of the error is the most annoying thing. One minute it works the next it doesn't. It's impossible to use the XDA as a phone at the moment.
I've never had any problems with my last six cells. I'm pretty disappointed with the Diamond
PS: Does anyone else have an opinion on the topic? Maybe a solution, hint, help in any way?
I highly appreciate any response.
Sincerely,
Martin
denk dran dass du als onlinekunde bei 02 anrufen und es selbst zurückschicken musst. die antwort hab ich bekommen als ich im shop stand.
Hi Martin,
did you try to re-flash the diamond again? Maybe something went wrong by flashing the 1.93 ROM. Had the same problem with a ROM from here, but I don't remember which one it was.
So, try re-flashing. The O2 1.93 went well on my diamond.
Kind regards,
Volker
Can you confirm where you obtained the official O2 rom from.
herr_shaggy said:
Hi guys.
I just bought my XDA Diamond and updated it to the new official o2 Firmware version 1.93 something.
Unfortunately my XDA doesn't run as smoothly as it did before. From time to time multiple errors occur at the same time. First of all it's hard to make a call - the phone can't establish a connection. If I'm lucky and the phone establishes a connection I can't hear my dialog partner and they can't hear me. Furthermore the ring tones don't work (I can't hear them, the phone only vibrates) and if I get a text message I can't hear the text alarm but the phone keeps vibrating until I change the profile to silent.
The only way to solve these problems was to switch off the phone and switch it back on. The errors occur at random times, I can't predict them. I can send text messages while these errors occur but calling is impossible
I was in an o2 shop and asked the personnel there what the heck's wrong but they only told me "switch it off and back on".
I assume there's something wrong with the software since all the errors occur at the same time. Otherwise there could be a hardware defect. Because of that I'm afraid to load a cooked rom - warranty and jazz.
Has anyone experienced something similar and/or is there someone who can help? It's really annoying to never know if I can call someone/someone can call me.
Kind regards,
Martin
Click to expand...
Click to collapse
No, I didn't reflash the device. Can I flash it again with the official Rom without doing something? Kind of override the ROM with the same ROM?
I got the ROM from the o2 website o2online.de
herr_shaggy said:
No, I didn't reflash the device. Can I flash it again with the official Rom without doing something? Kind of override the ROM with the same ROM?
I got the ROM from the o2 website o2online.de
Click to expand...
Click to collapse
Yes, no problem. However, first download the update file once more. If you can, try another browser / download manager, just to be sure there is no transmission problem.
If that doesn't work, try flashing the "old" firmware, if the problems don't persist, it's no hardware problem for sure. Then try another GER 1.93 ROM from the developers.
I did a re-flash of the original ROM. Haven't experienced the headphone/microphone problem again yet, but I often lose the connection after I answer incoming calls. The network symbols in the top line (3G or G and the network symbol) show a "X" and network plus an "!". After that it reconnects and I can call back.
What the heck is wrong? This is so annoying!
edit: strangely there was no ring tone when I answered the incoming call.
Hi folks.
In addition to my other problems a new one occurred. (Almost) every time I get an incoming call my phone looses the network, causing the call to end. Strangely, the phone shuts itself down from time to time while I'm answering incoming calls.
I went to o2 and they have the phone sent and repaired. As soon as I get it back I will tell you what was broken and or done to fix it.
Maybe someone here will experience a similar deterioration of their Diamond - but hopefully not!
Kind regards,
Martin
Meh, I've been a diamond user for a couple of months now and as of this week I'm getting these problems as well... Got into an argument with my girlfriend because of me not hearing when I'm being called. I don't have a mobile phone for nothing I want to be able to receive calls damnit!!!
It doesn't ring and/or vibrate often, and switches to 'silent' mode. At first I thought it was because of a soft reset I did recently, but then it also happened when I didn't reset it
Also, sometimes the 'phone application' (i.e. the dialer) doesn't come up when I'm making a call or receive one. So I can't answer the call.
I have original ROM (1.93 Dutch) that came with my phone. I did some tweaking though and I use S2U2, but they worked fine before...
I'm seriously considering going to T-Mobile and ask for an Omnia or something. Heck, I'd even pay for an iPhone...
Hi, I am a recently registered user but a longtime "lurker" on the Opal section of xda.
I've bought my girlfriend an opal, roughly a year ago, and in three months or so she started complaining about some issues of the phone:
- From time to time she cannot send me SMSs, she just keep receiving the "cannot send sms" error
When this happens, she usually:
- Cannot establish an outgoing call, and more important,
- She cannot even receive any incoming call despite the mobile being connected to the network, and free, so that the caller just get a "no answer" while she doesn't even have neither a missed call report nor any ringtone deployed.
- Receive incoming SMSs
I've already tried to solve the problem in various different ways, including(of course) looking for help in existing threads, flashing a new rom on the phone resetting more than once.
I'm just stuck on a dead point, as of now.
Do you have an idea on how to solve such issues?
The only "fix" we found was to activate airplane mode then deactivate it to restart the network connection.
I think it is something related to the radio part of the OS but i couldn't find different radios to flash on.
Thanks in advance!
Hi Paperboy,
your problem is contained into 2 possibilities:
Your Network Setting (the SMS provider number)
Your OS (most propable)
I guess the best remedy is to use the official ROM (WM 6.1 Professional). You may have used unstable ROMs that caused such a mess.
Unfortunately, I merely found the Arabic ROM (It can be changed to English from (Settings>> Multilanguage Support).
WM 6.1 Arabic ROM
Hope it helps somehow.
Actually, I think it's neither of two.
I checked more than once the provider settings, including the sms service center. Actually if it is not correct, she'd never be able to send messages, while the "hangs" are just...random.
On the os side, i think it's not a matter of roms, mainly because i flashed as a consequence of months of frustration with the original rom.
Any other ideas?
btw, thanks for your advice!
DaPaperboy said:
Actually, I think it's neither of two.
I checked more than once the provider settings, including the sms service center. Actually if it is not correct, she'd never be able to send messages, while the "hangs" are just...random.
On the os side, i think it's not a matter of roms, mainly because i flashed as a consequence of months of frustration with the original rom.
Any other ideas?
btw, thanks for your advice!
Click to expand...
Click to collapse
it happens to me sometimes, when a message will just not go. i think its network/radio related, but it happens to me very less. i havent seen any radio's either.
sorry, i know, i could not help...
At least I'm not alone! Let's hope the gurus have a solution!
DaPaperboy said:
At least I'm not alone! Let's hope the gurus have a solution!
Click to expand...
Click to collapse
Hey there. I cant help but laugh, I had the exact same problem when i first got my phone and I used to think its a problem with the network but it isn't, if you haven't changed the stock OS/ROM, thats your issue, Flash an new ROM and it should resolve your problem.
(I recommend the pajerm RC3 ROM)
(Take care to backup all data, use outlook to backup all your contacts and stuff).
If that doesn't resolve your problem, post back. Best o' luck.
karthiksk said:
Hey there. I cant help but laugh, I had the exact same problem when i first got my phone and I used to think its a problem with the network but it isn't, if you haven't changed the stock OS/ROM, thats your issue, Flash an new ROM and it should resolve your problem.
(I recommend the pajerm RC3 ROM)
(Take care to backup all data, use outlook to backup all your contacts and stuff).
If that doesn't resolve your problem, post back. Best o' luck.
Click to expand...
Click to collapse
Actually I flashed that exact ROM, still experiencing issues, though.
DaPaperboy said:
Actually I flashed that exact ROM, still experiencing issues, though.
Click to expand...
Click to collapse
Okay this issue is rather different, What is certain is that the issue is not on the software side. Either your phone is konk or its the service, check the same SIM on a different phone, see if you face the same issue, if you do then its your network (which I know You said is unlikely, but no harm in making sure right?) If on the other hand, the phone works perfectly fine, then you have a problem with your phone's hardware in which case you need to get it check and probably serviced, worst case, get the handset replaced (if its under warranty).
Best o' luck
Try THIS ROM and report...Has a variety of apps as add on...Hope it works for you.
I'll give a try!
Thank you anyway!
DaPaperboy said:
I'll give a try!
Thank you anyway!
Click to expand...
Click to collapse
Dont lock your phone with the default windows lock.....(use S2U2)
I know its strange but this helps, and do restart your phone every third day....
Issue Not Solved, but figured out
The HTC opal is sort of incompatible with certain carriers around the world, and this issue does not apply to all opals, only some of them have an issue. For example my phone has this issue with Airtel in my country. The phone seems to work fine with every other carrier. I think I might have to change my damn network again!
is it possible to turn off the thread view in opal??pls hlp
Does anyone of you have experienced a low microphone volume/quality in call conversations?
People from the other side of the phone often tell me they cannot hear me... and this is quite
annoying.
I have read something about a noise cancellation problem. Have you the same problem? Any
SW solution to it? How did you manage it?
Thank you
Yeah, I also hear that often. It started happening after the Gingerbread update. It seems HTC decreased the mic sensitivity to fix the echo problem but they probably went a bit too far.
I just got the 2.30.405.1 OTA update 30 mins ago. Let's hope they've fixed this issue and also the wifi sensitivity problem.
Is it a new gingerbread upgrade? I have not received any notification yet!
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
Is it a new gingerbread upgrade? I have not received any notification yet!
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Nope, it's just a HTC bug fix update. Still waiting for the Gingerbread 2.3.4. According to first comments I've seen the wifi sensitivity problem has now been fixed!
Try the manual update check, that's what I did. If you don't see any updates yet, you'll just have to wait a bit more until HTC's delivery system reaches your region/phone serial number.
I tried the manual update, but the upgrade is still not available. No matter, I'll wait. Happy about wi-fi! Any news about the Mic sensitivity?
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
I tried the manual update, but the upgrade is still not available. No matter, I'll wait. Happy about wi-fi! Any news about the Mic sensitivity?
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Not yet on my part. I've answered three calls today and there were no mic problems, but I've gotten used to the problem, so I always try to position the phone so that the mic is close to my mouth. I'll try to be less careful in the future
I'm also happy to report that the infamous Dialer process has disappeared from the battery usage list, so that problem has been fixed. Dialer was almost always number 2 right after the display on my list. Now it's completely gone!
Mmm, very strange and too bad here in Italy, or better to me, no upgrade is notified or manually reachable yet! Kind of sure anyway the microphone problem will still be present. I haven't read anything on blogs about this type of improvement by the new firmware....
Sent from my HTC Incredible S using XDA App
Still not available. How this is even possible?
Upset!
Sent from my HTC Incredible S using XDA App
Solved the firmware upgrade problem this way (thanks to HTC
customer service):
*#*#682#*#*
No big change about call quality...
At the moment I'm trying this:
after using the number *#*#4636#*#*, changed
network settings from WSCDM preferred to gsm auto prl
But I've just did this and not sure the problem is gone.
Just to let you know, the phone call is still bad.
I'm from Italy, but the phone was bought on Amazon.co.uk.
My phone model number is S710e, android 2.3.3., firmware is
2.30.405.1, radio module is 20.2808.30.085AU_3805.06.03.03_M
I have these problems for the radio module:
My voice is kind of intermittent from the other side of the phone (who listens me)
I can hear echo of my voice
The other side of the phone can hear its own echo
Sometimes connection is lost
Long time for the call to start
I have tried soft reset, updated firmware, set GSM auto (PRL) as network preference, etc.
No solution? I'm thinking of flashing ROM, radio module and whatever... but if the phone is broken, what about warranty loss?
I don't think there's much to do at the moment. Nothing seems to work. All we can do is wait for the 2.3.4 upgrade and hope that it includes also HTC's own firmware tweaks, especially for the abysmal radio module.
I believe they can further adjust the mic/noise cancellation sensitivity and hopefully solve the issue where people on the other end are constantly complaining about disappearing sound.
I'm pretty sure the radio antenna in the back cover is total crap and obviously can't be fixed with software upgrades. A revised back cover with a better antenna would be nice but I doubt it will ever happen, sigh. I'm sick and tired of having to end calls because people are complaining about intolerable echoing on their end. This can happen, if the signal level is even one bar below full.
My friend got Incredible S and he is having the same issue...
Whenever he calls me his volume is too low despite the fact my call volume is full...
He was concerned about it and today I searched for this issue on google and got directed here.
Is this software issue or hardware?
He got 2.3.3 pre installed..
I really don't know if it's a hardware or software problem.
Since I've read someone never experienced the problem,
it could be hardware.
But, many people who sent back the phone to customer
center, after hardware repair, tell to have the problem, still.
So it could be a software problem, caused by HTC SW
radio module. In this sense, it would be nice to know if
those one who had this problem and rooted their phone
to another UI (cyanogenmod, etc.), or changed
the radio module, were able to solve this problem. In this
case it would be definitely a SW problem.
Really, I don't know what to do... I cannot root my phone
because of the warranty, there is no official good SW solution
and I am not sure if the problem is SW.
Why should I stay with a broken phone, but a good smart
device? People, let's think about that.
We should complain with HTC...
Only 2 members with this issue alarms me of hardware issue... U r lucky to have warranty but my friend's mobile has none.. It would be a shock for him of out turns out hardware issue...
I tried rooting his mobile but Alpharevx didn't work for him and I was not willing, to flash european rom...
I guess I have no choice other than to root it and flash a different radio. .
Will try after a couple of weeks when he comes...
That's bad.
Waiting for news about your flashing the device.
For the moment I have to wait, so I will not send back my
phone.
I'm leaving for holidays and I need to use my device as GPS
navigator...
Any news about this topic?
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
Any news about this topic?
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
no news, i am facing same problems with the mic even after latest update
On another support forum (http://androidforums.com/htc-incredible-s/374601-call-problem-echo-other-end.html),
other users noticed the same problem and told me this problem is particularly frequent with Vodafone networks and specific numbers.
I experimented the problem too with Vodafone mobile operator and now I'm trying with Wind. Conversations seem to be better, but I'm still in the testing phase.
What about you? Do you have Vodafone too?
Let me know.
DavidKundalini said:
On another support forum (http://androidforums.com/htc-incredible-s/374601-call-problem-echo-other-end.html),
other users noticed the same problem and told me this problem is particularly frequent with Vodafone networks and specific numbers.
I experimented the problem too with Vodafone mobile operator and now I'm trying with Wind. Conversations seem to be better, but I'm still in the testing phase.
What about you? Do you have Vodafone too?
Let me know.
Click to expand...
Click to collapse
Hey ! that sounds much true. Infact my Friend's mobile had this Low volume Prob I mentioned previously but yesterday he called me and the sound was fine from his side. Infact he changed his network 2 weeks back. I guess it has problem with some networks...
It's a HTC thing.
All HTC phones have bad microphones, crappy speakers and use codecs from the '90s.