diamond "connection setup" - Touch Diamond, MDA Compact IV General

hi,
I live in Uruguay, South America, I bought an htc diamond in usa and it is working fine.
The problem is that the " connection setup " is lacking Uruguay and network settings from Uruguay in its database, so every time I turn on the phone I get the connection setup screen.
There is also lacking the data from Argentina, Brazil, Chile,etc. Only Bolivia is included.
My question: is there any way to update the " connection setup " database so the diamond could recognize the carriers from these countries?
Thank you

see here:
http://www.taniwha.org.uk/gprs.html
go to settings -> all settings -> connection -> connection
and setup manually using those settings.
If those are not correct, just google for 'GPRS setting Uruaguay' + your operator

Hello,
Click Setting, Connection Setup, then Menu on the right bottom, and so uncheck Enable Auto Configuration.
It will not bother you anymore...
Phil

thank you phil,
that's what i've done and it's ok.
thank you 1234,
can you tell me (step by step) how to configure my carrier settings? the service provider here in uruguay is called " ancel ".
with your help i should be able to do it.
thanks again,
best regards,
arturo

Use touch flow and go to settings, then left softkey for all settings.
Then the connections tab (at the bottom), then connections icon.
There go to setup new modem connection (if i remember corectly)
for APN put: gprs.ancel
for username put: guest
for password put: guest
hit ok/save and exit all the way out. It may take about 30 seconds to lock on, or just soft reset to be sure.

thanks again 1234,
i will try your instructions.
one more question: once i set the carrier settings, is it possible to set other carriers in case i travel to argentina or brazil?
best regards,
arturo

someone1234 said:
see here:
http://www.taniwha.org.uk/gprs.html
go to settings -> all settings -> connection -> connection
and setup manually using those settings.
If those are not correct, just google for 'GPRS setting Uruaguay' + your operator
Click to expand...
Click to collapse
Wow! is this info still being updated...good old Ross

Hi,
I have a HTC Touch Diamond and this message has appeared several times today..
Connection Setup
DataBase Update Check.
It may cost data connection fee to check if new database update. Do you wish to proceed?
Can anyone provide any assistance on what this is? How can I get rid off this message? It interruptes the data connection.
Many thanks in advance!

Wernaldinho said:
Hi,
I have a HTC Touch Diamond and this message has appeared several times today..
Connection Setup
DataBase Update Check.
It may cost data connection fee to check if new database update. Do you wish to proceed?
Can anyone provide any assistance on what this is? How can I get rid off this message? It interruptes the data connection.
Many thanks in advance!
Click to expand...
Click to collapse
Hi, don't know if you already have solved this issue (since it's been 2 weeks already for you) but check this post: http://forum.xda-developers.com/showpost.php?p=3167791&postcount=38

Related

Problems with GPRS connection

Hello All,
I have problems on my Kaiser with the internet connection via GPRS (here is no 3G network available).
When I want to update the weather forecast in the Home plugin, sometimes is working, sometimes not. Errormessage is then "server connection lost".
Same story in the Internet Exporer, I can open a web page, then when I click on a link or other page, "connection lost".
According to the status window connection is established and running.
Has anybody an idea here?
I tried already the disable hidden proxy and also the cache of the PIE on the handset. I tried also the advised settings in the tool "kaiser tweaks".
For the connection settings, I have only to put the access point name, my network is assigning all other data automatically.
Any help would be appreciated.
Thanx,
g-fall
I would say re-check your providers gprs settings.
thank you for the reply.
sorry, i forgot to mention that befor the Kaiser I had the Artemis and it was always working without problems.
btw, the problems with regular email checks was solved by disabling the auto time update and disabling the taskmanager from the today screen. So I hoped that there is something what I missed until now...
Thank you

Please Please Please someone respond to wifi connection problems

hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before
What about DNS??
plasticplanet said:
hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before
Click to expand...
Click to collapse
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.
ref clutter
jmermel said:
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.
Click to expand...
Click to collapse
i would but seems like no one has bothered to help out in other threads either
are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...
yep
TML1504 said:
are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...
Click to expand...
Click to collapse
hello...yep..everything is entered correctly..as i say ive been setting them up for years..this one connects fine..have all the boxes ticked but cant actually use the internet..works fine on all my other wm units
Stupid question tbh but I see this sort of thing every day nearly..
Your subnet is the same as the router yes? Does dhcp allocate one out to you or have u got a static ip on the phone?
Despite being connected to the wifi access without being on the same network you will not gain net access.
Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.
ref
hotmail said:
Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.
Click to expand...
Click to collapse
hey..thank you for having little think about it..but im in the uk..t-mobile and those settings having nothing to do really with connecting to my wifi at home..except tell my phone it can..which i did..
all the settings are correct...exactly the same settings im using on other wm devices but when they say its connected i can actually do something..rather than on the diamond where it says its connected but doesnt allow me
ive set the phone up identical to another wm6 phone in every way..that connects fine and i can use my wifi ..this phone i cant
Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.
Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm
hey
marisa4755 said:
Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.
Click to expand...
Click to collapse
i have tried all except find someone else with a diamond..activesync connects fine and can connect when in sync..as ive said before i have another wm6 device..connects exactly the same way and works fine..this just wont..well connects but doesnt allow me to go any further
yahoooooo or wifiiiiiiiiiiiiiiiiiiiiiiii
BottchDK said:
Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm
Click to expand...
Click to collapse
well thank you guys very very much...ive used a combination of BottchDK and marisa4755
i removed my wifi connection and forced it to connect from default again..entered my passkey..wacked the old wifi on full power and NOW HAVE WIFI
it does seem devilishly slow though..but think ive read that on some thread before..think will have a looksy about that...
MANY MANY thanks again
Excellent news!
oh no it wasnt actually wifi !!!!!
marisa4755 said:
Excellent news!
Click to expand...
Click to collapse
hey all..sorry but the problem still exists !!!
cant connect..looking at lan settings..
status - Associated to network
it shows connected but status only associated..please tell me when the smeg is going on with this darn diamond before i through it against the wall !!!
This was the solution for me
I have had the same problem Imy phone even should be picked up by the repair centre then as a last try someone gave me the idea to change the leaver at wireless lan/energymodus to the left (best conection) and whala, I have tried it later whit my phone almost on the wirelesspoint to set it to best batterymode but not even at the middle it would do anything, it says conected but no data is comming to the phone, just when the leaver is at his almost left it will work.
Good luck.
Willem
-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?
yep tried all
Mr.Eliot said:
-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?
Click to expand...
Click to collapse
hello again..yes tried hard reset..have the power set to max..clicked my heals together 3 times also !!!
never in my life have i had such i problem..must have had dozen wm based phones which none of them i had this problem..still have wm2003 unit..wm5 and 6 unit all of which will connect just fine..i dont have the mac filter setup on my router
(
-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.
ive checked
Mr.Eliot said:
-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.
Click to expand...
Click to collapse
yep gprs works fine..looking in the wifi i have all the mac address ip speeds blah blah you could ever wish wish for..just as you would expect if it was connected..which it says it it..but only associated lol

WPA2-EAS logon problem...HELP!

Dear All,
I am Eko, a new member here. First of all thank you for accepting me join this forum.
To main point: I just bought HTC S730 a week ago. I was quite happy with the phone. Unfortunately I can not use it to connect into the WLAN network in my office. The WLAN setting is WPA2-EAS-PEAP with Deutsche Telekom CA2 certificate, which I have installed in the phone. Some how I can not get the log-on screen to come out (where I should put my user name and password). I have talked with technician in my office, but they can not do anything. I even send mail directly to HTC, but I haven't receive any feedback yet .
To make it even worst, my wife use SGH i 600 and she can easily connect to the WLAN (and she is very proud with her phone, eventhougt it's one year older).
Could some one please tell me how to solve this problem, it's just really annoying because the main reason I bought the phone is because its WLAN ability and somehow I can not use it.
Thank you in advance. Look forward to hear from you.
-Eko-
There is no such thing as EAS. I'll take it you mean AES, which is a wireless encryption standard.
If you go to start > settings > connections > wlan > wi-fi > add new and then manually enter the information needed.
Verification WPA2, Data Encryption AES, make sure to check the box that you'll get the key automatically. Next. Make sure that the checkbox 'use 802.1x network access control' is checked. In the box below, choose PEAP.
I do not see an option to enter a username there either, but you can (and should) use a client certificate.
What happens if you leave it at PEAP and connect anyway? Wouldn't it open a dialog box asking for username/password/domain?
Dear Spone1,
Thanks for your respond.
spone1 said:
There is no such thing as EAS. I'll take it you mean AES, which is a wireless encryption standard.
Click to expand...
Click to collapse
Yes you are right.
spone1 said:
If you go to start > settings > connections > wlan > wi-fi > add new and then manually enter the information needed.
Verification WPA2, Data Encryption AES, make sure to check the box that you'll get the key automatically. Next. Make sure that the checkbox 'use 802.1x network access control' is checked. In the box below, choose PEAP.
I do not see an option to enter a username there either, but you can (and should) use a client certificate.
Click to expand...
Click to collapse
I have done all of those. The network requires Deutsche Telekom Root CA 2 certificate which I have installed.
spone1 said:
What happens if you leave it at PEAP and connect anyway? Wouldn't it open a dialog box asking for username/password/domain?
Click to expand...
Click to collapse
That's is the problem, the dialog box is not come out ! Do you know how to solve this problem?
Thank you in advance.
-Eko-

Help with a ROM

Hi Guys
I have a new Blackstone HTC HD and I found that it's setting are locked to a different network than I'm on....ahhhhh i.e. the internet setting r fixed.
I tried to see if there was a ROM on the HTC site, but it too is locked to the same network.
Is there anywhere that I can get a standard ROM so that I can use the phone on any network?
Please help if you can....thank you in advanced
AJK
sorry adding to this - i have tried the ROMs on this site - and my phone always freezes after the first stage of the upgrade - I have also tried the SD card route with the smae results - is my phone not able to recieve a new ROM
My network provider is not listed, so how to I get the provider settings
Can't you get your Connection if you go to SETTINGS -> CONNECTIONS -> CONNECTION SETUP ?
Or maybe try SETTINGS -> PHONE -> Service (select every item and click GET SETTINGS) or Network...
Maybe your provider can send the settings to you. I know O2 does this with an text message (SMS) that automatically sets up the connection. Maybe you need to call your network provider to get the settings...
I hope I could help you... I don't know the prob... My connection was always listed.

[Q] Can't add a GPRS connection, the password field is autofilled?? AT&T Tilt

Hello,
I have a big problem with my AT&T Tilt... The GPRS connection isn't working.
When I want to add a new connection the password of my country is just three letters but when I go to the password field form I see about 15 characteres, and obviously the GPRS settings don't connect me.
What can I do? Do I have to flash my HTC or something like that?
Thanks.
RBenard said:
Hello,
I have a big problem with my AT&T Tilt... The GPRS connection isn't working.
When I want to add a new connection the password of my country is just three letters but when I go to the password field form I see about 15 characteres, and obviously the GPRS settings don't connect me.
What can I do? Do I have to flash my HTC or something like that?
Thanks.
Click to expand...
Click to collapse
I thought someone made a cab file that let you select your phone network and it would set the phone up for you. You might want to look for it.
RBenard said:
Hello,
I have a big problem with my AT&T Tilt... The GPRS connection isn't working.
When I want to add a new connection the password of my country is just three letters but when I go to the password field form I see about 15 characteres, and obviously the GPRS settings don't connect me.
What can I do? Do I have to flash my HTC or something like that?
Thanks.
Click to expand...
Click to collapse
RBenard ... do not be sad! Just you try to install -> SummaryUtilitySP2 with gprs settings that you can automatically

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