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I bought my HTC tytn II about a week ago and I am having a problem with the touch screen. Sometimes when I touch for example on the start or on the ok button with the stylus it doesn’t respond from the first time and I must touch again to respond. I have align the screen so that’s not the problem because most of the time it works ok. Can someone please help me with this? Thanks.
Sometimes the corners just need a firmer press where the digitizer layer is held more firmly. So you would need to check whether yours really needs two presses or just a firmer one.
Mike
The problem is not just the corners but the whole screen. Sometimes it just doesn’t respond from the first touch.
After further usage of the device I think it’s not the touch screen that has the problem because when it’s not responding it freezes for about 2-4 sec. and then it’s normal again. Is anyone experiencing this strange behavior? What can it be wrong it drives me crazy! Can please someone help?
My ATT Tilt is doing the same thing. Right now im running the stock ATT Rom with the ATT autoload crap disabled after a clean hard reset.
I notice that when my touch screen stops responding so do the soft keys and function buttons. The device appears to hang-up and **** the bed every once in a while. Its often enough to also drive me crazy as well.
Hello people,
I rarely see a burnt in (like old crt screens) image on the bottom of the screen.
For example when I change the volume, the softkey labels of the today screen are still visible, along with a white line. Most times it is normal so I don't worry very much but I'm wondering if someone else has the same issue.
I've tried many versions of hardspl (because they seem to be connected with some screen issues) but the problem still exists.
Hi i have the exact same issue, i put a post up a month ago not had any response on it. I have a MDA compact IV, not updated any ROM or HARDSPL yet. I was tempted to update to see if the problem could be rectified.
Have you update to a cooked rom? I might send mine back to have it fixed if its a screen issue.
Mine only holds the "burnt in image" along the right of the screen from top right corner to bottom right corner around 3cm in.
Also i have noticed the "Burnt in image" seems to get stronger when the device heats up. If i use GPS or 3G, this seems to affect the screen.
My background is black which makes it really noticable, i think if i stick with the orginal t-mobile white background it's probably not that noticable.
mmm
Perhaps the units you bought where like demo units. Those units that are displayed all day long turned for people to look at them. I have read in another forum that perhaps that distortion is caused by extreme temperatures, cold or heat.
well i'm still trying to figure out what is causing it, as I notice it only once in maybe a week. Maybe temperature is the most probable cause. For me I notice the defect only in gray background (e.g. when changing volume or launching opera).
My unit was from the first batch from expansys (origin htc asia)
It's possible your handsets have screens which are somehow susceptible to heat damage from inside the phone. This would be no fault of your own, but a manufacturing defect.
I'd suggest returning the phone to the retailer, HTC or the operator depending on your situation.
However, if you're using the phone in extreme conditions, ie low temperatures, you may very well find the LCD slow to refresh or have some level of image retention.
Let us know the outcome
i also have a ripple effect when pressing, but its more apparent with black. its also a first gen model, so i think ima make a phone call to htc. maybe a can get a new device.
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
tnyynt said:
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
Click to expand...
Click to collapse
Ok I will try this although I can't see how the backlight can affect the screen. In order to repair it with warranty I would have to send it to expansys uk (because it is not a European device) and I bet it would take long
Have you tried removing the battery for a while - some lcd screens can get the memory effect, and cutting power for long enough normally cures it.
My phone actually holds the previous menu under the current menu.
Example i'm on the home screen, goto messages and send a text using the qwerty keyboard. Back to the home screen, i can see a very faint image of the qwerty keyboard under the Programs hotkey.
When the PIN lock comes on the bottom right is "MENU", i can see a faint "programs" letters icon underneath it.
I will try and leave the battery out for a few hours, if not a call to t-mobile!
ok, i have the same "problem". even after a soft-reset the words CommManager
and Programs are still slightly visible in the boot screen.
but: as mentioned above, turning the device off for a couple of minutes cures
this, and the screen is dark as hell again!
really seems to be some kind of memory effect!
regards,
markus
Left the battery out for a few hours, made no difference. I guess is not a software problem.
will be giving t-mobile a call tomorrow!
:-(
I guess every htc device must have a flaw...
when it does it again I will try to take a photo of it and post it here
Hi same problem here.... See my post below..
http://forum.xda-developers.com/showthread.php?t=417629
I thought it was due to Spb Shell but no, now i'm happy i'm not alone..
But what solution for this??
I'm not worried about the burn in looks.. My worry is whether this behavior of the screen will progressively damge the screen???
I have been using the Diamond at full backlight.. Last few days i've put it down to minimum, but the problem persists!!!
ok, I think it happens when it overheats.
So that is why it is caused when charging.
wtf?
No its not due to overheating, coz LCD screen are supposed to tolerate temperatures upto 80degree C... Dont know if its related to electro magnetic radiation, may be looks like it's more after i use the network...
Hi another mate has this problem Andrew...
http://forum.xda-developers.com/showthread.php?p=2684406&posted=1#post2684406
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
the problem appears more often now on my device....
It does not have to do with heat afterall.
Why would the image "stick" when the phone is off? I mean that many times I see the symptoms right after I switch the phone on.
Do we have any screen experts in the forum?
viperone88 said:
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
Click to expand...
Click to collapse
After calling up T-Mobile and made a complaint saying nothing had been done by the repair centre, they gave up and agreed to give me a handset replacement. Received the handset today, looks like a refurbed one? Anyway my problem is now fixed. Left the phone on a while and it got pretty hot, no ghosting on the screen
The restore was a pain, Wifi didn;t work, the HSDPA didn;t work. But after a few hours messing around it's all up and running so far.
I just got the sprint version of the HTC DIAMOND Sunday, and this is my first WM device. Warranty is still good as well.
My problems:
1)
When trying to take photos or videos, the zoom constantly moves in and out regardless of me not pressing a thing (For example, when i open the camera, the zoom constantly moves from 1.0-2.0x all on its on). I don't know if it suppose to do this or not, but i don't think so. The same thing goes for viewing pics and Opera as well, it zooms back and forth without me touching a thing.
2)
Sometimes it seems as if the "end" button or buttons on the right of the center button,doesn't respond well. I try to hold it down to lock my phone, but it takes several tries in order to this. Maybe its just me
3)
Iv'e read that the center button susppose to act like a scrolling mechanism, but i dont think mine does. Has this feature been disabled or something?
Its a nice phone, but i think mine has a couple of bugs. The zoom problem really annoys me, because i cant take pictures with the camera zooming in and out constantly. Please help..
When using opera Or the camera rotate your finger around the center button(stay on the outside of where it raises)
With the end button try to press it on the far bottom right(as far from the center as possible.
I think the center as a scrolling thing has to be enabled
Calico_NC said:
I just got the sprint version of the HTC DIAMOND Sunday, and this is my first WM device. Warranty is still good as well.
My problems:
1)
When trying to take photos or videos, the zoom constantly moves in and out regardless of me not pressing a thing (For example, when i open the camera, the zoom constantly moves from 1.0-2.0x all on its on). I don't know if it suppose to do this or not, but i don't think so. The same thing goes for viewing pics and Opera as well, it zooms back and forth without me touching a thing.
2)
Sometimes it seems as if the "end" button or buttons on the right of the center button,doesn't respond well. I try to hold it down to lock my phone, but it takes several tries in order to this. Maybe its just me
3)
Iv'e read that the center button susppose to act like a scrolling mechanism, but i dont think mine does. Has this feature been disabled or something?
Its a nice phone, but i think mine has a couple of bugs. The zoom problem really annoys me, because i cant take pictures with the camera zooming in and out constantly. Please help..
Click to expand...
Click to collapse
Make sure when you are in the album or camera, your palm isn't covering the scrolling "ring" around the centre button, as this could be causing the zooming problem. If all else fails, hard reset.
Also, for the buttons to the right, make sure you are almost at or close to the edge of the diamond. if you are close to the center button, it may be acting as a "right click" (as the area to the right of the center "scrolling ring" is a "right" button).
- Hind1
thanks for the info, but when i say it zooms without me touching it, i meant that literally. For example, right now im looking at a pic in my phone. The phone is literally just laying on its back while I'm typing this message. Its constantly zooming in and out of the pic in real rapid movements. Could it be the screen protector that came with the phone? (But then again, it only happens when I load the camera/camcorder,search the web, or view pics) I have it on, but i didn't think that would be the cause. Anyone else encounter this problem? Maybe I should just do a hard reset, or maybe return it. IDK
Sorry to hear...
I have the screen protector on that came with the device, and mine is working fine. Try a hard reset, let me know if it works
- Hind1
It have happened to me 3 times already, and I've only had my Diamond for 3 weeks...
When I leave my device charging over night, in the morning the display looks completely scrambled / distorted and the only thing I can do is a restart... Luckily it boots up normal again.
Am I the only one with this issue??
Btw... I've handled my phone with care & not ever dropped it or had it near any moisture, I guess this might be a harware issue!?
Dun worry owziee....
I having the same problem too.........
nothing but a white static/scrambled screen, right? Happens many time to me...the only thing i can do is re-insert the battery (holding the power button to restart doesnt work).
what about soft reset button ?
Sof reset fixes it. I think that the 3D chip is overheated, because it happens when I play sensory overload (a 3d game) too.
But strangely not when I play Call of Duty 2...?
Alteast we could get it back to normal with a soft-reset, kaiser had similar problem where only a hard-reset was possible after the same situations i guess..
Regards,
Carty..
i had a similar situation after i used my device to send a text, turned the screen off then turned it back on immediately, i had some strange screen with all different coloured pixels and it looked broke as hell, but i merely just pressed the power button on and off and it was fixed again :S
Yes i have the same problem and have no idea what is causing it. The most frustrating thing is when it happens my alarm does not go of... I would realy like a fix for this.
phew! It has happened once with me, and frankly it scared me a bit. Removed the battery and then it was Ok again. Weird behaviour. I don't think it has anything to do with heat tho.
I had the same issue too and I had to perform a soft reset fer it to work but after a week the touch screen of mine stopped workin no idea why i had to give to the service center fer repairs they told me it wud take a week to repair it rite now I am without a diamond
Something like the screen shots below?
I've had this problem for quite a while. If you disable Touchflo3d, you will not have this problem at all. This issue only concerns the 3d gpu.
I've since updated to v1.93 Olinex SPL and its more stable now, thou I still get it once a while, especially after a long period of not touching the phone (e.g. when sleeping).
HI guys..
I have a weird problem..
Sometimes the screen shows up with a weird diagonal overlay. A couple of times the screen has just been blank, but with full touch screen capability. Anyone else experienced this?
I am presuming that its ROM related, as removing the battery for a few seconds seems to solve it (the blank screen issues) or soft off-ing and on-ing the device for the diagonal lines.
it is weird though!
I'd try hard resetting your phone, to test if it's gone. If it isn't after a hard reset, then I'd send it back.
Frozen screen
My TD2 was just a week old. After I installed a screen canvas software my screen did not react anymore except the hardware keys. I have no other choice but to hard reset my TD2. Another weird is that I was still not able to have my screen reactable in the connection setup once after the hard reset. I have to remove the SIM card and try another soft reset and this put back my TD2 to have the connection setup again without problem. I wonder if I have my TD2 back to service centre or to the shop for a return, but the device seems not having trouble now. Wish my TD2 can work without this issue again.
My TD2 sometimes have a VERY little white line in the very upper-left corner of the display.
If i rotate the screen in landscape mode, that line will remain in the upper-left corner, but in landscape (in vertical mode it will be in the upper-right).
And with Coreplayer i always see, in fullscreen mode, 2 purple lines or a green lines in the upper screen.
Even yours TD2? I tought it was finixNoverbattery, but even uninstaling it the problems are there.