Diamond broken - touchscreen doesn´t react - Touch Diamond, MDA Compact IV General

this sucks!
From yesterday to today the failure got worse. Now the touchscreen doesn´t accept any input any longer. Made soft reset and hard reset nothing helped. When I bend down two edges of the case gently the device accepts that as an input in the top right corner and opens the taskmanger, with some luck I can use the touchscreen after that for a few clicks and then I can´t make any inputs again. Via active sync and MyMobiler I can do everything with the device so it has to be the touchscreen.
Anyone who had such a failure too?
Any ideas?

Had that problem as well , found it was down to batti , removed it , and the problem was solved , have found though if you install everything you want the phone can slow down , but by using sprite backup and then a hard rest ( then putting the back up back to the phone ) it runs as fast as it was before the apps were installed plus there is more memory as well on the phone , think some apps and games leave some temp crap which hogs down the phone

but after a hard reset batti was gone but the not malfunction?!

could it be an issue of the screen protector? did anybody had some problems with that?

Using the most recent batti AND a screenprotector, and I have no problems at all.

then it has to be a hardware malfunction. think I have to send it in...damn

Related

my diamond is crazy!!! Help!!!!

from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....
Obvious question: Did you Hard Reset?
Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.
I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??
If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.
So you can try to calibrate the screen, bofore doing the hard-reset.
You can but when you hard reset you just have to do it again
Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.
thank's everybody... I tried it all and the same. Going to swapp
have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?
joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
Click to expand...
Click to collapse
How many phones can be used risk free in rain?
i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....
Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.
Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .
problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem
So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..
till now all ok.

Touscreen problem (damaged ? )

Hello!
I think the touscreen of my HTC KAISER is damaged!
It happened so weird that i can't really tell what it is, software or hardware?!
I listened to music for a while... the phone was in my pocket! The screen could have not liked this, as some pressure was big!
But i can remember that a few rain drops came to the screen!
I have had touchscreens before, but never was humidity a problem...
I stoped using the phone for a 2 hours... then i noticed the OS is very unresponsive and slow...
I soft reset it, and then the touchscreen wasn't working at all... After other soft reset, i the screen was limited responsive, but with problems
I can rember an error scree came up: Biotouch is not running!
After that... no response at all
I hard reset the phone, no change... i can't get through the "Tap to continue"
and a screen calibration is not manageble...
I never flashed my phone, so the ROM or other software can't be the fault, because i hard resetet it!
What could i try before i send it to some repair serivce?
Has had anyone the same problem?
thanx in advance
cheers
Very similar problem here friend...
http://forum.xda-developers.com/showthread.php?p=2570348#post2570348
To get past the screen alignment problem try this:
1: delete the 'Welcome' shortcut in the /startup folder. That should stop the screen alignment program.
OR
2: put an empty file (create with a text editor) called 'Welcome.not' in the root directory of a card in the MicroSD slot. (I used this method -- works great!)
found these tips in the archives -- thanks to Rob.Ocelot

Tilt no longer enjoys being touched.

So, i'm usually quiet on these forums. Just reading, trying roms, etc. But here is something that has me stumped. Last thursday my phone crapped out. When i woke up and looked at it (it was connected to my laptop/charging) Applications were opening left and right, i couldn't close any of them because stuff kept opening. I tried to soft reboot it and it didn't help. Once it rebooted stuff started opening itself at random again. I ended up pulling the SIM and battery out and leaving it for 5 minutes. When i put it back and powered it up the touch screen no longer worked, but apps weren't opening on their own.
What gives?
I have hard reset (which means it's waiting for me to touch the screen to setup my rom), i have also taken off the screen protector (in case it had something stuck under it. Neither of these things helped. Per the forums I got a new screen, just put it in, and the touch screen doesn't work still... I'm drawing a blank here can anyone give me some advice. Going back to my Prophet for the time being but I HATE not having a keyboard (and it's slower than molasses)
have you tried flashing a new rom via sd?
Check that the screen protector has not moved under the front bezel and keeps pressing your touchscreen.
Robert
I have totally removed the screen protector and even replaced the screen for that matter so I dont think that's it. I haven't tried flashing a new rom. I just found it odd that this has worked for so long and now I get what appears to be hardware problems. As for flashing Via SD memory, is that better than doing it via cable for some reason? I'd be willing to give it a go...
Any other suggestions?
fiddelm3742 said:
I have totally removed the screen protector and even replaced the screen for that matter so I dont think that's it. I haven't tried flashing a new rom. I just found it odd that this has worked for so long and now I get what appears to be hardware problems. As for flashing Via SD memory, is that better than doing it via cable for some reason? I'd be willing to give it a go...
Click to expand...
Click to collapse
Similar problem happened to my Kaiser phone, although no multiple files opened, the phone just won't react to any touching, not stylus pen either. So I first soft reset, then hard reset, none of them works, now the phone can Sync alright, but the screen just stands on the Window Mobile screen, saying "Tap the screen to set up your window mobile device"
I only have this new phone for <3 weeks.
I went to HTC site, want to download a latest ROM file from them, after typing in the S/N, it won't let me, saying that ROM is not suitable for my phone.
So now I am download ROM file from this site, will choose one to flash the phone, see whether it works.
I will call HTC tech support tomorrow after Thanksgiving, see what they suggest
Hope some gurus here can also make some suggestion, Thanks!
Well I replaced the LCD and the new LCD works great, but the screen still doesn't respond to touches. What gives?! I hard reset and I got past the windows screen alignment thing by creating a welcome.not file but it's still pretty much worthless w/o a touch screen. Anyone have any suggestions?
Whoa, i thought something odd was going on. Never mind i got entirely the wrong idea.
Ha, not the case.
Anyone know if a flex cable would fix my issue? I dont really know what the felx cable is for but i've seen posts about people replacing them w/ LCD problems. I don't know if it is touch screen related or not, and i'm kind of tired of buying parts that don't fix my problem
please just flash a new rom whch ever you want (for some reason i thought you said that it keeps restarting your device because if that was the case the only option you would have was to flash via sd as activesync would load long enough for you to get a connection to flash from the computer)..trust me just try it..what have you got to lose
I reflashed one yesterday actually. The newest HyperDragon (which is looks like a new one is available today) It wasn't rebooting but initially windows were popping open left and right so i restarted it a couple of times(which i first had the problem, not yesterday) Yesterday it worked like any normal rom w/o the ability to touch. Anywho, after the flash of a different rom. No luck. I'm thinking it's a hardware problem of some sort but as i've already replaced the LCD i have no idea what?
yah thats sounds funky..you can bring it in for a warranty exchange either at a local DSC or over the phone (that is if your with att) and if not call HTC..all devcies come with a 16 or 18 month warranty
Well I called ATT yesterday, apparently I purchased the phone On Oct 17th 2007 which means It's out of warranty (apparently it has a 12 month warranty?) So it sounds like I'm SOL. So, i guess I'm off to ebay to try and fine a phone that I can canibalize to try and get mine going again.
touch screen
this may sound dum but when you replaced the screen did you replace the touch part as this is different from the screen
Well I picked up this
http://www.blackberry8100parts.com/...B3-NEW-HTC-TyTN-II-KAISER-P4550-_p_35-70.html
which includes the digitizer (from what I know it's all one part when they send it to you) The screen has the digitizer built in. So i replaced the part they sent me.
I just stated having this issue. My touchscreen stopped responding to touches over the weekend while the keyboard was extended. I just took the phone apart to make sure everything was connected right & put it back together, & now the touchscreen doesn't work at all. This sucks!
Any news? i'm having the same problem: no response at all, stuck at "Tap the screen to set up Windows Mobile-based device"
An interesting problem with screen
well my tilt fell out of the car holster while using gps and i suspect the screen hit my gear shift. I didn't notice anything odd after i put the battery back in it (yeah it fell that hard lol). Later that night I went to check mail and noticed something not right. Turns out my screen seems to have been pushed in a bit. Well here's the issues I've noticed so far: All the touch responses seem fine except for 1) the screen alignment doesn't register taps, but otherwise the touchscreen works and 2) on the htc home screen, I can't tap the house icon unless I tap any other icon first.
Initially I thought there was some pressure or deformation right at that particular spot, but it reacts the exact same way in landscape mode. I can't tap the house icon first; I have to tap something else first, then the icon works fine until I open a program or something and go back to the home screen. Then I simply have to tap weather or something and then home.
I'd reflash the rom or do a hard reset, but the screen alignment didn't work when I tried it so I didn't want to get stuck at the "tap your screen to begin" part.
Any ideas or do I just need to buy another screen or maybe just the digitizer. the amount the screen seems recessed is maybe a millimeter at most. Just enough so that I noticed a difference when touching contacts just above the housing. I tried cleaning by using a business card and running between screen and housing. Ohh... and one more thing... when I open the cube and then close it, I get what I refer to a static frazzle for split second and it goes back to normal. That only happened a couple of times after the business card thing. Do you think I just loosened a connection? damn... I still haven't taken it apart yet. Think I need to. Any help appreciated.
If your screen does not work, you can still use your phone. There is an app that you use on your computer that acts as the touch screen. This also works when the screen craps out.
http://www.sparus-software.com/spip.php?page=download&lang=en&ref=at&t=tilt
(EveryWAN Remote Support Personal Edition - Free download)
yeah -- my touchscreen didn't crap out totally, it just got muffed up when I dropped it a bit. Well, i went ahead and installed codefreaks remote screen alignment thing and did a hard reset. Well, the hardreset did the trick w/out the need for anything else. The alignment worked and everything. So, i'm back in business. Everything seems to work properly, except that my screen is still recessed a tad; but, that's not a big deal really.

Mega touch screen problems on x1

Hi Guys
I've been having some serious problems with the screen on my X1, most of the time now the screen doesn't respond to me tapping it, alignment is a waste of time.I'm wondering is there something I can do to fix it or will it simply be a matter of returning it. I'm in my last few months of a 18month contract and based on my recent experiences I doubt I will be getting another x1 (or even x2)
Thanks
Simon.
Exactly whats happened to mine! Its my 3rd X1 now and O2 cant (wont) fix it. Its a terrible phone. I cant use it now and you know what, I dont care, I would rather have a Nokia 6310.
Ive had every problem going and Im careful with my phones. First one the screen died when opening, second one no one can hear me and now this. I have also had the usual cracks issue on all 3 phones. Even when the phone works the reception terrible and it hangs all the time. Never a sony Xanything again.
Alignment problems and touch screen problem
I just updated my X1 last week ( 02/17/2010, my phone it's 1 year old with no problem at all, before this ) and everything was OK. Then on sunday the screen wasn't aligned, and I started to aligned almost every hour. Then I realized that after sliding the keyboard, the touch screen was death (not black, but doesn't work the touch function) for about 40 seconds, and after that it works again ( opened and Landscape). I also need to align the screen very often.
Before this happend, I never aligned the screen, only when I updated the X1. Also, on last friday ( before the screen problem ) I installed the Youtube aplication for the X1, and gave me problems because it doesn't have a Landscape screen, and the X1 crashed when I slide it, then I had to reboot it.
After this problem I started to have problems with my X1 ( alignments and death touch screen with keyboard opened )
Does some body have an idea to solve the problem?
Im sure this has to do with software or advanced settings like HKEY config.
Thanks in advance.
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Noelch said:
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Click to expand...
Click to collapse
me 2
and it returns to normal after a while
what could cause this problem
i flashed many roms, with same result
It's not something either of you installed, but your hardware - either your digitizers are on the way out or your flex.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
Have try this?
1. Use a registry editor
2. Navigate to or search for:
HKLM/Drivers/TouchPanel/PressureThreshold
and
HKLM/Software/OEM/TFLOSettings/FingerPressure
(eg search on "pressure" and you'll find both)
3. Edit the values to any VERY VERY high value such as 999999999 (nine 9s)
*** CAUTION: do NOT change either of these fields to anything less than about 2000
because if you go low enough you will make your touchscreen unresponsive,
at which point it's tricky to change it back (learned the hard way)
Do I welcome aboard?
I have the same problem now and before I read this thread, I formatted my X1 cos I thought that problem was caused by software. Now I am sure it's about hardware. Have to open it soon
are you sure it's an hardware issue?
for me it started today after hard reset...too bad!
Well screen problems in Xperia are mostly caused due to the loose flex cable. Mine had the same problem. At times the screen would work and sometime the screen would not appear. But if you want to open your X1 and have a go at it yourself then do so.
I managed to fix my flex cable without causing any damage *phew*
If you have nothing to loose then give it a try and see if you get lucky.

touch screen does not work at all

Hello. Yesterday morning when i woke up suddenly my touch screen did not respond any more. I try reinstalling windows or hard reset but now i can not even get over tap the screen.Please help me. You already helped me once when i was going to throw it away because i thought it's a hardware problem and it was a software one.
What you need to do is fully charge the phone, run a backup usin PPM or sprite then do a soft reset and leave it for a day, if that doesnt workt hen run a hard reset and it will fix it, been through that problem too a couple times and it ends up workin fine
Thank you
Thanks a lot. but please tell me when you say to leave it for a day i should leave it with baterry in or out. Or do you mean to do the soft reset and leave it for a day to the screen where it sais to tap the screen. And by a day you mean 24h?Thanks again anyway
Ok.But where can i find a new lcd? And how much is it one?
I did the soft reset and leave it for a day then it worked but when i wanted to charge, it happened again and i have the same problem now.Any way a thing it's certain it is a software problem.If you have other advice please help.
another problem
I tried installing lots of roms hoping it will be fine. but now i installed a 6.1 version of wm and when i try installing wm 6.5 it stopes in loading screen and the pc gives me an error conection.What about this?
i flash the ori rom n change lcd n ribbon but still cant do the alignment on touch screen n get into the menu try the board n put it in another p4550 still cant touch screen,is it board problem ?
i have the same problem
i think its a hard problem i try everything but nothing
Hello I had the same problem.
I installed several versions of Android and nbh files.
The problem occurred with versions nbh for Froy version of Android.
As I had saved the versions that were tested. I tried to install previous versions where I knew the touchscreen worked correctly. In my tests with this file to the touch screen work again: kaisimg-panel2-320-24-05-10.nbh
I hope that helped
I had prob woth touch screen and non functional front camera. Restored function by replacing flex cable. This flex cable has the buttons for the keypad as well as supporting the front camera. When I examined the flex cable, the portion that moves in and out when sliding the keyboard appears to be slightly damaged on right and left sides. The damaged portion does contain very thin circuits.
Not sure why this was posted in Accessories but I'll move it to General for you.

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