Database Develop

Diamond wont charge with dead battery

Nightmare.
Got my Diamond today, and charged it up.
It ran out 5 minutes ago, so I plugged it into the mains charger.
It vibrates, shows HTC and then gets stuck in a constant reboot. It's like it gets a little charge, uses it, then restarts the process.
I guess the battery is so dead that even the mains charger cant give it enough boost to start charging.
Help Please

If you only got it today then id be sending it back as it seems to be a faulty unit. Perhaps someone can give you a fix but if it was me, id be demanding a new working unit...you just never know what other faults the phone might have.

Good job I didn't Hard-SPL it straight away.
Damn, Always happens to me.

Are you trying to charge it with the wallcharger or by usb to a computer.
Beacuse if you are doing it by the computer there is an option on the phone that disables charging when conected to the computer.
Good luck dude.

Definately wall charger.
I think it's f(***d
I'll go back to my Kaiser and wait for the Raphael I think.

i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!

Tried the following:
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
Tried entering bootloader but same reset loop.
Tried hard reset, gets to grey screen with blue text but then reset loop again.
I tried leaving the battery out for half an hour and trying again but soon as usb is in it powers up and reset loop.
I put a multimeter on the battery and it is dishing out 3.7v as expected.
I think the device is knacked, even though I was using it for most of the day.

laporte said:
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Click to expand...
Click to collapse
Usually a hard reset solves everything (hopefully)

Sergio PC said:
Usually a hard reset solves everything (hopefully)
Click to expand...
Click to collapse
Tried hard reset, gets to grey screen with blue text but then reset loop again.
Nope

leave it charging for at least 10 minutes before turning it on.

bakman said:
leave it charging for at least 10 minutes before turning it on.
Click to expand...
Click to collapse
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.

don't even touch the power button!
the device should not start if you touch nothing and just plug the powercable!?
i don not think that you press the powerbutton accidentally while plugging the cable, i hope i'm right?

Without touching the power button, I plug in the charger and the phone vibrates and starts.
From dead:
1. Plug in charger
2. I get 2 swirls of white on the round button thing
3. Phone vibrates
4. Smart mobility logo shows
5. Phone reboots
GOTO 1:

i miss the touch diamond screening with rom version etc.
normally it shows up before the htc smart mobility screen.
i don't think the battery is the badguy. seems more a fault in ipl or spl?

You're right.
I was wrong when I said smart mobility.
It comes up with TOUCHDiamond across the centre of the screen and right where the little red numbers USUALLY appear in the bottom right, it reboots before that.

To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see message on the screen
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset
save this info on your computer

Sorted!
I left the battery out overnight, and when I came to work this morning, I plugged it into the charger and it didn't automatically start up so it got a good 3/4 hour charge which then enabled me to fire it up for a full charge.

congrats! i hope for you that this problem doesn't come back!

Sounds to me like it also could have been the power button was jammed pushed in. Maybe leaving it for a while without pushing the button did the trick, allowing it to release itself.
In case that was the problem, keep an eye on the power button in case it seems to be a bit dodgy. If it is going to do it again, then you want to swap it immediately for a replacement brand new unit. After a while, if you try to swap it out, they will give you a refurbished unit, not a brand new one!
Of course it could have just been a software bug, that was cleared by letting it fully power down (as others have said).
Just make your decision quick before you end up with a refurbished model for replacement.

Just to let you all know.
Over the weekend I fully charged my Diamond, and without even making a phone call or using WiFi, Bluetooth or anything the battery lasted 1.5 hours.
It's gone back to clove now for a replacement.
I've seen a few people having this issue so I advise getting it back for replacement asap.
My diamond got very hot during normal use (without charger). Is that normal? Not the battery but the actual device.

Is it bricked

I searched and searched. I was reflashing my AT&T tilt on a tmobile net, using the memory card method. I am not exactly sure what i did wrong. I flashed it once tonight and didnt like it even though it worked fine. I flashed it again and when I did the soft reset I think i took the memory card out to soon. Now the phone will not turn on at all. I love this phone, someone please help a brother out

Hard SPL
If I recall correctly, unless you were flashing the SPL, you just need to re-attempt the flash by engaging Hard SPL again.
It's been forever... but I seem to recall that with Hard SPL, you can always recover, unless you are in the middle of re-writing / overwriting SPL.
Erbid
(Tell us you do have Hard SPL installed.)

I cant get the thing to turn on at all I think I have tried every thing. I have flashed twice before without problem. But it just wont turn on now. I guess what im trying to say is I believe hard spl is on it. I ran boot loader from the phone using camera and soft reset. I accomplished the task once already and loaded the newest hyperdragon and didnt like it so about 10 minuts later i did the same thing and tried to install an old dutty one and the phone will not turn on. I loaded every thing and then reset. I think i may have pulled the memory card to early because i dont remember the phone saying it was clearing storage or coming back on. Sorry if this seems longwinded.

Sorry if this is a stupid question but is the battery fully charged? Try charging for a few hours - check that the charge light is on etc. Normally with a bad flash, even if the phone is completely bricked, you will see something try to light up or go brighter on the screen - unless the battery is dead or the screen ribbon disconnected.
It worries me a bit that you 'think' you have hardspl. Either you do or you don't. The process is simple enough to do but has enough steps that you'd definately remember doing it.

Ok, so I think you are sorta right. I put a fully charged bat into the phone but still nothing coming on. Turns out the old battery was dead though. Strange considering it was being charged all day while in the car. phone still wont turn on. anyone know if there is someone who fixes these?

[email protected] said:
Ok, so I think you are sorta right. I put a fully charged bat into the phone but still nothing coming on. Turns out the old battery was dead though. Strange considering it was being charged all day while in the car. phone still wont turn on. anyone know if there is someone who fixes these?
Click to expand...
Click to collapse
okay the phone isn't turning on but are there any led's lit up? (red, green, orange??) because that indicates there is still life in the phone and recovery is possible. This can be when you turn it on or on charge etc.

Very unlikely you bricked it. More likely a problem with the battery or charger not charging the battery.
When you plug the charger into the phone does a yellow light appear at the top to indicate the unit is charging? If not you have a faulty charger.
Can you get into the BootLoader screen? Try the following:
> Take you battery, sim card (re-lock the cover after taking it out) and storage card out
> make sure all contacts on the battery are clean and replace it
> Hold the camera button in fully and then press the power button for a few seconds (the Bootloader screen should appear)
If the Bootloader screen comes up then read the 2nd line down which starts SPL and report back with the version.
If no Bootloader screen appears then take the Battery out and plug the charging cable into the phone. Then with the battery still taken out, try to get back into the Bootloader screen by holding the camera button in while pressing the power button.
If that gets you into the Bootloader then then problem is with your battery.
If the phone still does not go into the Bootloader screen the problem is most likely with your charger.

thanx, i have since bought another tilt. I put the old battery in the new tilt and it was dead. I put the fresh battery in the old tilt and nothing yet. I didn't try the bootloader yet. I did try charging the phone on the old battery though and no lights what so ever. even with new battery on charger. I will get back to you on the bootloader trick

Bootloader trick didnt work. Thank you though. Looks as if I now have a parts phone that My wife hates me for.

[email protected] said:
Bootloader trick didnt work. Thank you though. Looks as if I now have a parts phone that My wife hates me for.
Click to expand...
Click to collapse
Have you tried the charger from your new tilt in the phone that doesnt work? If you connect the charger then the charging light should come on at the top. If thats not happening but it works on your new tilt then the problem lies in the phone. You can try checking contacts and connections but if you have no life after swapping bits over from your new tilt to the old one then ur pretty much buggered. Can you not send it back as faulty or is it out of warranty?

No warranty. I bought it used. Im on Tmobile. Thank you for everything though. I did try the new charger and got nothing.

I think I killed it...

My Tilt was low on battery so I went to plug it into my computer. Turns out my brother took my USB cable, so I went to my room and found a USB power plug for an old iHome.(Only after plugging it in did I realize it wasn't standard USB voltage, it was 9v) Well I plugged it in, and my phone immediately turned off, and now it constantly reboots to the Smart Mobility boot screen, vibrates, and restarts again. I left it with the battery/microSD card/ SIM card out for 24 hours, but still nothing. I've tried Hard Resetting, and re-flashing through the microSD card, but nothing seems to work. Any ideas?

erik29gamer said:
My Tilt was low on battery so I went to plug it into my computer. Turns out my brother took my USB cable, so I went to my room and found a USB power plug for an old iHome.(Only after plugging it in did I realize it wasn't standard USB voltage, it was 9v) Well I plugged it in, and my phone immediately turned off, and now it constantly reboots to the Smart Mobility boot screen, vibrates, and restarts again. I left it with the battery/microSD card/ SIM card out for 24 hours, but still nothing. I've tried Hard Resetting, and re-flashing through the microSD card, but nothing seems to work. Any ideas?
Click to expand...
Click to collapse
Have try another battery?, probably your battery was the one that really got smashed with those 9v.

I don't think its the battery, because it still holds a charge, and can boot into the boot loader and hard reset screen fine. Is it possible that the battery just can't provide enough power for the full OS? Is there anyway to boot off of USB alone? I don't have another battery (currently) so I can't really test that.

erik29gamer said:
I don't think its the battery, because it still holds a charge, and can boot into the boot loader and hard reset screen fine. Is it possible that the battery just can't provide enough power for the full OS? Is there anyway to boot off of USB alone? I don't have another battery (currently) so I can't really test that.
Click to expand...
Click to collapse
Try to reflash, since you can get in bootloader and see if that solves the problem.

erik29gamer said:
I don't think its the battery, because it still holds a charge, and can boot into the boot loader and hard reset screen fine. Is it possible that the battery just can't provide enough power for the full OS? Is there anyway to boot off of USB alone? I don't have another battery (currently) so I can't really test that.
Click to expand...
Click to collapse
Same thing happened to me, it had enough power to get and remain in bootloader but not enough to boot OS. Put in a new battery and has run perfect ever since. 3 mon.

denco7 said:
Same thing happened to me, it had enough power to get and remain in bootloader but not enough to boot OS. Put in a new battery and has run perfect ever since. 3 mon.
Click to expand...
Click to collapse
Agree with mate

Sorry for reviving my own post, but i finally got a replacement battery and it still just vibrates, smart mobility screen, then repeats. I just tried flashing it with the stock att rom and the only difference is att screen instead of smart mobility. Any other suggestions?
EDIT: Also tried flashing android but does the same thing, vibrates, flashes boot screen, repeats

How to unbrick a "dead" Milestone.

After an unfortunate rooting session with my Motorola Milestone, the phone now returns into an "dead" mode. It refuses to start at all. I tried charging it and see if it starts by itself, but it doesn't budge and the little while led doesn't lit. The only time when it lit is when I connect it to the PC. I tried putting in it a new battery, taking out the SD card and SIM, but to no avail. I remember seeing a video where a guy used a dissected USB cable to spark the phone into turning on again, so I take it I'll have to use a "hardware approach"? Please help.

I tried following this guide, though without success. The phone still has that white LED lit when it's connected to the PC.

After a reply on this thread I also made, it might be possible that the battery is charged, but the phone refuses to boot at all. Is there any way to unbrick the phone in this state?

Do you think your device is really BRICKED?
If so, you can try to flash your original sbf file into your phone. Guide here: http://forum.xda-developers.com/showthread.php?t=696845
If you are using a Linux, google for "sbf_flash".

I agree with my front floor..ermm, u dont need to worry about its 'dead'. just flash original sbf can rescure your phone.

I had the same problem too, but good news is I tried to revive my phone successfully recently, btw your phone is not 'dead', it's just staying in limbo state, the solution is to pull out the battery and don't connect to any usb, don't try to power it up, it must be completely out of power wait about 12 hours, and then try to power your phone, I think there is some capacitors in the phone which retain the phone state, to make it out of power will wipe out it's state, good luck

algopem said:
I had the same problem too, but good news is I tried to revive my phone successfully recently, btw your phone is not 'dead', it's just staying in limbo state, the solution is to pull out the battery and don't connect to any usb, don't try to power it up, it must be completely out of power wait about 12 hours, and then try to power your phone, I think there is some capacitors in the phone which retain the phone state, to make it out of power will wipe out it's state, good luck
Click to expand...
Click to collapse
"My phone is in limbo state... "
That's a pretty cool statement.
From technical view, it might have happened that something caused a kind of deadloop when reading scratchpad SRAM inside OMAP processor.
This SRAM, as well as the internal RTC is powered by a small battery soldered on the mainboard, while the phone is shut down and the battery is taken out.
What you did was, to wait untill this battery became uncharged.
All SRAM and RTC setting as well then gets erased.
Afterwards the CPU will start up with empty scratch SRAM, might be called a "real" cold boot
Normally the phone should not behave like this. Even if SRAM is not valid the phone should boot up...
...but anyway as you observed it like this, it might happen.
@andoruB:
Apart from that, the Milestone is hard to brick in general.
Might happen though, if you do evil things while flashing new firmware.
Especially while flashing bootloaders...
If you got some more information about the things you did, would be helpful!
Good luck anyway!
scholbert

andoruB said:
After an unfortunate rooting session with my Motorola Milestone, the phone now returns into an "dead" mode. It refuses to start at all. I tried charging it and see if it starts by itself, but it doesn't budge and the little while led doesn't lit. The only time when it lit is when I connect it to the PC. I tried putting in it a new battery, taking out the SD card and SIM, but to no avail. I remember seeing a video where a guy used a dissected USB cable to spark the phone into turning on again, so I take it I'll have to use a "hardware approach"? Please help.
Click to expand...
Click to collapse
how did u root it? can u give a more detailed description? and hows ur phone? sometimes, the milestone would just shut off and wont come up if the battery is gone. Try charging it for maybe 2-3 hours, untouched, and see what happens.

Have this exact problem. Was doing a nandroid recover when the phone got stuck. Pulled the battery out. Placed it back in, pressed the power button. Nothing.
Led lights up only when connected to the computer's USB. Battery was charged before Nandroid recover. Used nandroid a lot of times but for some reason, my stone stopped playing nice.
I just removed the battery. Hoping this works. Can someone please post if you got this same issue resolved? I like this phone no matter how slow it goes sometimes. Thanks!

I completely forgot about this thread, sorry guys!
I don't remember exactly what happened, it's been so long... but I do remember I left the phone "inactive" (it's not like i had much of a choice! XD ) for 1 or 2 months, with the battery out. After I got hold of a wall charger, I plugged in the battery, after I plugged in the charger, and what do you know? It worked! It started charging (was 60% charged, fully charged, I unplugged it, but after putting it to charge again just to make sure it was fully loaded before I would flash a new ROM, it was charged up to about 80%, weirdly, so I guess it was a weird battery problem)
I do remember I didn't do anything to it, so I'm not sure what to tell you guys to do, except leave out the battery for a month or so ^^;

Hard Brick?

Today my D3 rebooted unexpectedly. After the reboot, the phone didn't turn on, and I connected to energy to make sure that it wasn't a battery problem. When I connected it, it tried to boot, and I left it, but when I came back, the phone was fully dead. Doesn't turn on. The battery is OK, I put it on a Motorola Bravo, and it showed 60% charge. I have a Factory Programming Cable, and I connected it to the phone, but neither this way the phone did turn on.
I don't know what to do, it seems that is a hardware problem . When I put the battery, the phone heats a lot
Any ideas?

stereoactivo said:
Today my D3 rebooted unexpectedly. After the reboot, the phone didn't turn on, and I connected to energy to make sure that it wasn't a battery problem. When I connected it, it tried to boot, and I left it, but when I came back, the phone was fully dead. Doesn't turn on. The battery is OK, I put it on a Motorola Bravo, and it showed 60% charge. I have a Factory Programming Cable, and I connected it to the phone, but neither this way the phone did turn on.
I don't know what to do, it seems that is a hardware problem . When I put the battery, the phone heats a lot
Any ideas?
Click to expand...
Click to collapse
Wish I could be the one answering but I'm writing to chime in that the exact same thing happened to me today. Same thing re my battery. The only thing I'd add is that it did have trouble booting up for no reason 2 or 3 days ago, but I took out the battery, waited maybe 20 minutes, and she rebooted okay. I called Verizon, and wouldn't you know that I'm 3 days out of warranty. They wouldn't budge to let me get a replacement under warranty.

stereoactivo said:
Today my D3 rebooted unexpectedly. After the reboot, the phone didn't turn on, and I connected to energy to make sure that it wasn't a battery problem. When I connected it, it tried to boot, and I left it, but when I came back, the phone was fully dead. Doesn't turn on. The battery is OK, I put it on a Motorola Bravo, and it showed 60% charge. I have a Factory Programming Cable, and I connected it to the phone, but neither this way the phone did turn on.
I don't know what to do, it seems that is a hardware problem . When I put the battery, the phone heats a lot
Any ideas?
Click to expand...
Click to collapse
have U tried vol up+vol down+power on boot?

rebornsoul said:
have U tried vol up+vol down+power on boot?
Click to expand...
Click to collapse
Or x/m + power

DoubleYouPee said:
Or x/m + power
Click to expand...
Click to collapse
The volume key one yes, but not x/m.

I am having the same problem. How did it turn out for you? And what is the x/m ?

perdix1975 said:
I am having the same problem. How did it turn out for you? And what is the x/m ?
Click to expand...
Click to collapse
With the phone powered off, slide the keyboard open. Hold down "X" while powering on to access the boot menu. I can't recall what holding down the "M" key while powering on does, though...

perdix1975 said:
I am having the same problem. How did it turn out for you? And what is the x/m ?
Click to expand...
Click to collapse
Seems to be permanently bricked. Gone back to my old Imagio running Windows Mobile 6.5. Good phone, but slow for today's standards, outside of HTC Sense not finger-friendly and, of course, I don't have access to apps. Going to wait out my Vzw contract and then very likely get a SmartTalk account using an unlocked GSM phone.
The x/m refers to an alternative hard reset method. Hold down both of those keys along with the power button.