I tried posting this in the WM6 forum last week but didn't get any replies... so, sorry for the cross-post.
I'm having a problem with several applications, and I'm not sure if its problem with how they were written, or if the problem is in my WM6.
I leave my phone connected to my computer all day long. When I first started doing this, I quickly realized that it was using my computer's internet connection via ActiveSync instead of my phone's data connection. I didn't want this, and I found the option to tell ActiveSync "This computer is connected to my Work Network". After that, Pocket IE and IM+ (the two apps I use the most) started using my data connection and everything was good.
Then I started getting more apps, for example, TCPMP and Palringo. When I am connected to my computer via ActiveSync, these apps still try to use that connection instead of my data plan. The big problem here is that my work's firewall blocks things like IM and streaming media, so these apps don't work at all.
If I disconnect from ActiveSync and start up TCPMP and Palringo first, then they work just fine. It seems to stick with the phone's data connection once its established.
So, is this a problem where those programs are picking the wrong network adapter? Or is this some issue from running WM6 on my MDA? Maybe even something that's been fixed in a more recent WM6 rom?
Any help would be greatly appreciated! I have:
T-Mobile MDA
WM6 (InGeNeTiCs_15342_by_mfrazzz)
IPL/SPL 3.08
Subject says it all.
AS works (usually) for a while after reset, but then it just hangs saying "Synchronising" but gets nowhere.
Sometimes killing and restarting AS works, but usually I have to reset the damn thing.
Anyone else having this problem/found a solution? Not sure I'll get any sense from Orange (in fact, I am sure I'll get sod-all sense from them!)
Ferg.
P.S. Got HTC Home, iMate WMP Today, Live Search, Voice Command and many other apps installed. Perhaps it doesn't like Home or so.
More likely its a connection thing.
Try disabling advanced functionality in Start, settings, connections, USB-to-PC
That will make it try a USB connection instead of an IP based one.
Sorry, I should have said I was referring to AS on the device itself - it's Direct Push that's mucked up.
I meant on the device... but that was based on AS with pc
However, if you have an exchange server in the mix, then I would guess it either is losing the connection to the server. What happens if you leave it until it errors? (ie what error code)
Can you sync with the server OK when you do connect with USB to an internet enabled pc?
Well, the funny thing is it doesn't give me an error (or I've not waited the hours required for it to time-out).
The TyTN I have works a lot better under the same circumstances (same Exch, same account, sam SIM card etc, so it would deffo point towards the TyTN II itself.
The only thing left to do, I supose, is to ramp up the Exch logging and see what that says, but I wouldn't hold out too much hope of that.
Thanks for your assistance, unwired.
F.
Ok so its definitely the device...
Do you have signal issues on 3g where you are? Is your network allowing simultaneous voice and data? Have you installed the server certificate OK on your device?
Yeah, all the Exchange stuff is configured correctly - that's my job after all.
No 3G issues (since I use the TyTN from the same place.
Although I did notice recently that I can't actually have adata connection and a call at the same time (with 3G coverage). I guess I should be able to...
F.
sorry to bring up an old post,
having same sort of problem, but only when trying to get attachments. seems to take forever, (5-10 mins stuck on syncing then looks like it gives up) but the attachment is then there, which is crazy as its a 30k word doc which should take seconds.
did you work out any kind of solution?
edit: this is on a clients kaiser
Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
Graf Zeppelin said:
Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
Click to expand...
Click to collapse
did u try some system tool to see what processes are the kaiser runing? Try to see the running processes before and after the sync, maybe the sync starts some process that is causing your problems.
I've been putting up with this since I got my Diamond, but now enough is enough
Has anyone experience Activesync disconnecting there device after a random period of time?
The device connecs and syncs - no problems - but after what might be 5mins, or 35mins (randomly does this...), it just disconnects!!
Appears to have nothing to do with charging (could be only partially charged or fully) or actual syncing process. Not a real issue as it still syncs initially and even when disconnects it still charges up from the USB but...this appears to be a flaw with the s/w of diamond or WM6.1 (to me...)
If this is an issue perhaps someone from HTC might read this and note same!
Happens to me too. Not all the time, not often... exactly random, as you said. Quite annoying
I'm sure there can't be just two of us! This happens to me for nearly every connection, the difference is sometimes its in 5min, sometimes 5hrs
BTW, this happens with both my work and home PC......
Surely there are others with this issue???
now i cannot even connect but when i can never it will never doconect except when you turn the screen off
Hi,
I have the same disconnect problem, varies every time.
Looks like I'm not alone... Every 5 mins I need to turn off and on my screen t to reconnect, no matter at home or at office.... you guys are right... ANNOYING
Not sure if this might work but in Device manager > USB Hub properties > untick Allow computer to turn off this device to save power.
kien said:
Not sure if this might work but in Device manager > USB Hub properties > untick Allow computer to turn off this device to save power.
Click to expand...
Click to collapse
Thanks will try this {USB Root Hub} as it was actually clicked on....let you know how it goes!!
I haven't got any problem with Active Sync, both with Exchange server and with the desktop Outlook. Are you syncing with XP or Vista? I found Vista is rock solid when it comes to ActiveSync using their Mobile Device Center.
Lord_BlackAdder said:
I haven't got any problem with Active Sync, both with Exchange server and with the desktop Outlook. Are you syncing with XP or Vista? I found Vista is rock solid when it comes to ActiveSync using their Mobile Device Center.
Click to expand...
Click to collapse
Hi there, using W2000 at work....
and using XP at home...which is marginally better!!
Have always had issues with Activsync..this is just another "first"
Lord_BlackAdder said:
I haven't got any problem with Active Sync, both with Exchange server and with the desktop Outlook. Are you syncing with XP or Vista? I found Vista is rock solid when it comes to ActiveSync using their Mobile Device Center.
Click to expand...
Click to collapse
Don't speak too soon. I didn't up until a weeks ago.
having the same problem... activesyncs disconects as soon as htc diamond screen goes off..
any solutions?
e2luispa said:
having the same problem... activesyncs disconects as soon as htc diamond screen goes off..
any solutions?
Click to expand...
Click to collapse
sounds like the device is turning off (not just the screen off)...this will of course disconnect ASync
OK, USB power off is not the issue here as with power manegement off it still disconnects.....
....anyone familiar with asynckiller? Built into SwiftB ROMs and is always running...what does this optimise? Could it be the culprit
Asynckiller the culprit...testing now...
could be getting closer now....I reckon its this Asynckiller built into the ROM
see here...
http://forum.xda-developers.com/showthread.php?t=386948
Have shut it down with task manager and see if the sync holds....stay tuned
hey guys i've had the same problem too. the answer to your question is simple: if the screen turns off, the device goes to sleep, the activesync connection is terminated. simple as that. in most cases however, my diamond never goes to sleep mode when in activesync... so if yours does, that's a newer problem
Hi,
I have the same problem with activesync by usb. This is very annoying especially if you have to transfer large files, like maps with TomTom-Home.
It is not the standby-mode which causes the problem. Even without going into standby the connection get loss.
My solution for the problem is to use bluetooth for active sync. I never get disconnected even I stay connected for hours!
I assume it must have to do something with the usb-controller. When I connect my device as mass-storage with my linux computer and transfer much/large files, I can see a lag in transfer after some time. The transfer stops for some seconds and then it goes on again.
Maybe this is the reason why activesync lose the connection
Have ruled out asynckiller....this is not the issue. Brief correspondance with SwiftB and he thinks this issue has been around as long as WM6.1 as been i.e. MS Activsync issue (another one!!) oh so frustrating
I was having this same issue when using a generic cradle I sent off for to sit my HTC Touch Diamond in. I've gone back to the cable that comes in the box with it and suddenly no more disconnections! Are you all using cradles too?
Yep. Have the same problem. Using Vista and 6.1. It wasn't a problem with XP and WM 5, but has appeared with 6.1.
I don't think it is Vista, as it also happens on another machine with XP and 6.1. Also not to do with the power saving, screen sleep or 'phone sleep. I disabled these in turn and the 'phone still disconnects (it does seem to be the 'phone, not the PC - both Vista and XP work fine with two other WM5 devices, although Microsoft is as confusing as ever by saying that AS is no longer required with Vista, whilst selling WM that always requires AS, thus ensuring that AS on the 'phone has to sync with Mobile Connection Centre).
It has got better and worse during the 8 weeks I've had the 'phone - not clear whether this is ROM or application related, as I'm changing so many things at once. Clean ROM install seems to help, but then the problem reappears when all apps are back on the 'phone. Maybe it's not getting a necessary data connection signal from the PC? I'm running it from a Dell M1330 USB2 port.
I have diamond with wm6.1
problem: internet over Bluetooth keeps disconnecting after exactly 5 minutes
all other ok: using telenor internet only simm card . Work ok when using on phone but when using via bluettoth on eee pc internet keep disconecting exactly after 5 minutes. Plus minus few sec.
When using same sim card on second wm5 qtek S200 all is good, and on mobile ,and over blutooth - no dissconecting
Some addvice?
thanks
update: first time it last 6min 50sec. btw, i have tested about 50 times now, and in 95% cases is 4min 55sec - till 5min 20sec
also when disconection is in expected i try to send over bt large file from diamond to computer , and no problem. While internet disconnect , file transfer over bt still going and finish succesfuly.