Database Develop

Email disapears after few day

I'm new to the mobile phones using windows. But untill now i'm almost compleetly happy with the TyTNII.
The problem i'm having is that emails older than 3days are suddenly gone missing in my inbox . I can't seem to find any setting dialog where i can change this. Mayby i have to set something in the registry but i don't know what . So i'm hoping that someone can and will help.
I've tried to delete the account and after rebooting creating a new one but the problem still remains.

If you are using push or imap it is a settign in your server config for how many days of email to show.

No i'm using pop3 in both cases.

Raymongo said:
No i'm using pop3 in both cases.
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There's a setting, it lets you choose how many days of email to keep on our phone. It's default to 3 or 4. Thissetting applies to any POP or IMAP mail accounts, whether you are using push or on-demand email retrieval. Go to your email account on the phone, and select menu|tools|options or soemthing like that. choose the account, and edit the settings for it (it like a few pages into the "setup wizard" for the account)...

Go to Start-Programs-Messaging-menu-options-tap on your email name in the box-next-next-next-next-next-and finally the drop down menu under Download messages.

First of all i would like to thank you for your advise but i've been looking for such a setting myself and could not find it. Not even under the advanced button!
the only setting witch has something with day is :
Download messages from the past xx days or all messages.
As i understand it this has to with downloading and not with messages already downloaded right?

That is the setting. Perhaps it's poorly worded. but if you say "download emails from the last 3 days", then it will remove emails from your phone that are older than 3 days. So as time goes by, messages that download one day will be removed from the phone 3 days later. They don't get "deleted" from you rmail system, just removed from your phone.

It's a strange way to name a setting like this indeed. But i think i get it now and i'll go for the setting all messages than. I want to controlle the way wich email to keep and wich not!
Thank alot for your help

Problem switching between sms & email

Hi guys,
Im running wm6.1 on my kaiser. As we all know on the htc today screen, theres the 3 buttons below the clock... email, text, and missed calls.
i get a txt, the middle icon shows ive got 1 message. i click that, opens up my sms/mms inbox... read txt etc... close screen.
i then get an email, the left icon shows ive got 1 message. i click that, but for some unknown reason, it loads up the sms/mms inbox. I have to then switch to my email account using the drop down menu.
This never used to happen, but it does it all the time now...
Also, i created a "new account" using my gmail address, instead of using the "outlook E-mail" account... could this be causing the problem? i dont want to have to flash my ROM again, but id like to get this all working properly.
Finally, i just downloaded Slithers CUBE (SCLPC w/FTouchFLO)... and i cannot find where i need to link the email button to in the config. yes, i am a noob, but id still v much appreciate any kind of help with this matter.
thanks one and all

I believe that the Email Icon is linked to the outlook account specifically and not to a user created account (Like Gmail). If it does not find a valid outlook account then it may open up the last accessed account (E.g SMS/MMS).
Hopes this helps.

i've just created/edited the outlook account so that its got all the details etc from my gmail address... but for some reason, it comes up saying error syncronising...

billgatessucks said:
I have to then switch to my email account using the drop down menu.
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While you are inside the "Message" application (I do not know the correct English word as I'm using a Norwegian version of WM), you can use the left/right button to switch between SMS/MMS, Outlook and other additional e-mail accounts.
/Bjørn

olsenbjo said:
While you are inside the "Message" application (I do not know the correct English word as I'm using a Norwegian version of WM), you can use the left/right button to switch between SMS/MMS, Outlook and other additional e-mail accounts.
/Bjørn
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Hey Bjorn (sorry, i cant find the propper "o")
I can see what you mean, but my issue is more that it should simply load straight into the email account. And now that ive deleted the account i created, it does just that - loads straight into the outlook account.
However, i keep getting the "error syncing" message whenever i try to download my gmail email.

billgatessucks said:
Hey Bjorn (sorry, i cant find the propper "o")
I can see what you mean, but my issue is more that it should simply load straight into the email account. And now that ive deleted the account i created, it does just that - loads straight into the outlook account.
However, i keep getting the "error syncing" message whenever i try to download my gmail email.
Click to expand...
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My intention was just to give you an easier method for switching between your accounts, as this method should be more user-friendly than using drop-down menus
/Bjørn

Try this:
1) Download and run KaiserTweak
2) Find the 'HTC Application' branch.
3) Change the 'HTC Home e-mail button' to 'Open default Mailbox (Advised)'
I've had this same problem in the past. Essentially when you push the e-mail button and it's not working correctly it will open up the messaging app wherever it already is. So if you have SMS open (but minimised/off screen), then pushing the e-mail button will simply open it there.

jonc
Im afraid i've been one step ahead... kaisertweak was one of the first things i downloaded... originally, i did have the problem with it loading up the "choose accounts" messaging thing, and i changed that using the kaisertweak settings...
but im afraid, one day on, that i still cant download my email using the outlook account i searched lots yesterday, and found that people either used activesync to jumpstart the emails, or that it just randomly worked the next day. But ive tried both, and both have failed
please, someone, help me get my mail...

billgatessucks
Have exactly the same problem. Did you find the solution?

nope, no solution...
i was fed up of not having emails, so ive remade a new email account and i just have to switch...
tho i am looking into ways of remapping the softkeys so that one is assigned directly to going into your email inbox, and the other to start a new sms... two vital functions that dont seem to exsist on the kaiser

Outlook Mobile Delete question

OK, this is probably a silly question, but I can't figure it out for the life of me.
I have set up a mail account to Gmail. In that account I'm forwarding some other accounts of mine, so it gets pretty crowded.
What I would like to do is delete messages from my phone but NOT from Gmail.
Outlook Mobile offers two choices, as far as I can see: when deleting messages either
Move them to server trash, or
Delete them off the server.
Neither of those suits me. I only want to delete them from the bloody phone.
A further restriction is that I like to use my mail from TF3D, and therefore would rather not having to install another mail client unless TF3D can somehow be coerced into working with it.
Oh, and in case you wonder - I don't sync my mail with the desktop Outlook. I'm using Gmail more and more...
Thank you all for your help.

have you tried both options, and seen what the effect on the server inbox is?
ive thought of this before, and it annoyed me greatly, but i cant remember the solution. plus, we all know how wm doesnt word things correctly.
rory

err... sorry.. duplicate post.. don't know why

Tap on mail (touch flo)
Inbox
Menu-Tools-options
Tap on Gmail
(setting should open up now)
Hit 'Edit Account Setup'
Click on next next next next next
(hide key board on Automatic Send/Receive screen)
Hit 'Advanced Settings'
When deleting messages: (drop down menu)
You can set it there to not delete the messages from the server
Hope this helps

L o r d R a j said:
Tap on mail (touch flo)
Inbox
Menu-Tools-options
Tap on Gmail
(setting should open up now)
Hit 'Edit Account Setup'
Click on next next next next next
(hide key board on Automatic Send/Receive screen)
Hit 'Advanced Settings'
When deleting messages: (drop down menu)
You can set it there to not delete the messages from the server
Hope this helps
Click to expand...
Click to collapse
Thank you for your answer. However, I only have the two options described in my first post. Can you see a third option there?

err.. oops. Just checked again
I could have sworn it was there!
Sorry mate. guess that was on the P1 or something.. not sure.

This might not be a feasible solution, but ... just a thought..
You could set it to keep the messages only for the last 4 or 5 days..
that way, they won't be on your phone, but will be on your server.
A POSSIBLE workaround.. definitely not a solution

Here is what I configured to use the diamond without loss of messages during their removal :
I created a special e-mail address to use with my mobile phone, like [email protected].
And I set up a redirect additional for all my messages to it.
Now, I can delete all my messages without erasing the ones on my main account.

Try to go to "tools" - "option". Click the account you need to edit. Click "send/receive schedule" - "advance settings" - "when deleting messages" dropdown menu.....

sve said:
Try to go to "tools" - "option". Click the account you need to edit. Click "send/receive schedule" - "advance settings" - "when deleting messages" dropdown menu.....
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Click to collapse
Same thing. Just the two options.
Delete from Server.. or Move to Server Trash

OK, I think I've got it. It all boils down to the fact that the default Gmail setup is IMAP. If you change that to POP3 (using the instructions from Gmail) you will be able to delete your mails on the phone only.
It would be nice if someone could confirm this. It certainly seems to be working for me.
EDIT: WORKS! I get "Keep them on server" now.

The problem is related to the gmail server own rules. I have just made a test account and there is no "keep on server" option on the WM mail client. On my other account (my own domain/server) there is no problem.
You could use another mail provider (hotmail, live) for example.

sve said:
The problem is related to the gmail server own rules. I have just made a test account and there is no "keep on server" option on the WM mail client. On my other account (my own domain/server) there is no problem.
You could use another mail provider (hotmail, live) for example.
Click to expand...
Click to collapse
Turns out it actually is IMAP vs POP3. While IMAP is generally better, when you do something locally (on the phone) it is as if it was done on the server (a disadvantage in this case).
The key is to fool Diamond into not recognizing Gmail, which means giving the address as [email protected][B]gm[/B].com, then put all the POP3 settings.
On the other hand, I've noticed it will only download the unread messages...

More email accounts?

OK... before someone berates me for "not searching"... let me say off the bat that I've searched both these forums and the Internet in general for the answer to the following, but haven't quite found the answer... so here goes.
I am a happy owner of a Kaiser (is there such a thing as a "happy" owner of a Kaiser? ), but I have one question that's been bugging me regarding the number of Pocket Outlook email accounts that I'm able to pull.
Currently I'm using the SEVEN software for direct-push of a couple of my MSN accounts and my hospital email account. I also have my ActiveSync-sync'ed Outlook main folder, and three other accounts, all of them external POP accounts.
Counting? That's seven accounts. Now, when I try to add another account to the SEVEN software's lineup, I get an error message saying I've reached the max number of accounts. BUT... when I to into PO directly, and try to add another account directly, the menu option for adding another account is NOT there...
Either way, it appears (correct me if I'm wrong) that Pocket Outlook (PO) is capped at 7 accounts total, and won't let you add any more.
Now, someone will undoubtedly say, "just use QMAIL" or something like that. But I tried QMAIL and I don't like how it operates. I've tried the FEW other external-to-Microsoft 3rd-party software out there and don't like any of them because of 1) they don't allow pushed mail properly, 2) they're too hard to set up, or 3) the GI sucks.
Since the registry is the golden-boy for practically everything, I was thinking that somewhere in the registry there has to be a "number of accounts" key... but I've searched as much as I can, and haven't found it.
What I'd like to know from anyone out there, is there a way to increase the maximum number of PO accounts, and what is the method for doing so (if it exists)?
Thanks for keeping awake for my tome...
~ BereanPK

Just as a quick update to my own question, I did knock out the email sync in ActiveSync, and the "New Account" option in the Tools menu came back -- but when clicked on, it gives me the following error:
"You have reached the maximum number of accounts. One account is reserved for Outlook. If you want to set up outlook to synchronize with an Exchange Server, click OK"
BTW, I'm using the stock ROM 1.62.502.0, de-ATT'd (you know, the hard-reset, then tap soft-reset button).
~ BereanPK

I don't believe there is a way to overcome this limit.

bengalih said:
I don't believe there is a way to overcome this limit.
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rch
ill tend to agree to that...researched the MSDN resources on this and no bite

I did everything you did too and same result!!!!!
can anyone help us?

Apps

Why would google, make the market place not send a message out when a app is not updated. You would think that would be a simple thing to setup. just does a check when you open up market place.

Don't know if this is what your talking about but the program "aTrackDog" works perfectly for checking for updated versions of all the apps/games on your phone.

thats works great, thanks.

Ok I have one more question, With this being a google phone, a "connected" phone, why is there not a option for homepage in the contact? Or even a second email spot?

TimSykes said:
Ok I have one more question, With this being a google phone, a "connected" phone, why is there not a option for homepage in the contact? Or even a second email spot?
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if you go into your contacts scroll down and hit "more info" then , you can add as many email addresses as you like to your contact...there's even a drop down menu so you can pick "work" "home", etc.

Ok I did it on my PC, and did not have that option. Its good to know I can do it there for a extra email address.

TimSykes said:
Ok I did it on my PC, and did not have that option. Its good to know I can do it there for a extra email address.
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Actually that functionality exists in the full desktop Gmail contacts manager as well. You can expand 'More Information' to get a Notes and Other field. Add extra email addresses by clickin the 'add' link.