Database Develop

Goodlink

I am using goodlink on my TILT and when i go to send an sms it doesnt pull my goodlink contacts only my sim contacts.. any clue how to access goodlink contacts for sms?

The Windows Mobile OS will only pull up the native contact list. If you are using ver 5 of GoodLink you can get the GoodLink server IT admin guys to be sure that the one way (that is from GoodLink to your native contacts) is enabled on your phone.
According to GoodLink literature the reason for this functionality is just for this reason and for things like Voice Command (or other voice dialers) that also use the native contact list. In this case the OS uses the native contact list for SMS msgs

jmr79x said:
I am using goodlink on my TILT and when i go to send an sms it doesnt pull my goodlink contacts only my sim contacts.. any clue how to access goodlink contacts for sms?
Click to expand...
Click to collapse
Quick question .. how did you get goodlink on your tilt...my restore from backup method did not seem to work. Did you do an OTA install?
EDIT: See my solution posted below

What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?

jcrompton said:
What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?
Click to expand...
Click to collapse
Just figured it out ... problem was I had goodlink on my 8525 too (which as of about 20 mins ago, when the fedex guy got here, is being retired), and I could only have it on one device at a time. Once I figured that out, just got a new PIN for the Tilt and it seems to be running the OTA provisioning without a problem.

jcrompton said:
What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?
Click to expand...
Click to collapse
Mine pushed out 4.9.3.21 and it's working just fine...

I got our admin guys to upgrade to 5.0 then upgraded (it automatically loaded it). It looks a little different to 4.93. its not that much of a big deal except you get a nice RSS and the ability to make a calendar appointment private (finally). BUT admin gets to see all the apps you have on your Kaiser and they can lock anything out! you can also get your admin ppl to allow good contacts to be used for native lookup (phone, sms etc.) but it didnt seem to function as well as activesyncing contacts (it doesnt show company name - in fact it doesnt sync company name and you end up with lots of UNNAMED contacts).
I also had a couple of issues on the install becuase Activesync forces you to add a password and Good doesnt like this when it installs. tyherefore in the end i did it via ahard reset.
All in all, its a luittle better. im testing it for stability before they roll it out to thers where I work.

Please report back on the experience - It would be great to know how things work before I try an push for the upgrade as well.
How well does that RSS work, and is it only set up on the phone, or does it sync with your Outlook acct? (ie - is it a box in your exchange account like the native rss support in Outlook 2007)

Good vs. BBC
I have used goodlink for years starting on my treo 650 then my trusty (kind of) 8525. The whole separate contacts thing really annoyed me so when I got my tilt I switched to, dare I say, blackberry connect. As opposed to using separate software to manage the calendar and contacts, it uses the built in wm apps so the contacts issue goes away. Just something to think about if you have the option to use either one...

Email account not showing...

Hi all - I wonder if anyone has any thoughts on this small problem. O2 replaced my faulty Stellar (the battery wasn't charging).
I created a full backup using SPB backup beforehand and used it to restore all the data to the new Stellar. Here's the query:
Although 100.0% of the data transferred, my email account (called 'Steve') isn't showing up. I know it's there because SKTools can see its database, (and if I use a separate PIM backup utility it copies over the OLD 'Steve' account) but it's just not visible in Pocket Outloook.
Not a mjaor problem as I easily recreated the account using a different name. It's a niggle really as to WHY it's not showing. There's also some emails in that account that I need, but there doesn't seem to be any way of getting at them.
ooo err!
S

Am guessing that the emails and folders contained in the pop(?) account were backed up but not the registry entries that told the device about the account itself.

Since I've got some problems with disappearing E-mail accounts on my E-Ten M700, I've always used a small tool called Mail Account Repair.
I attached it. Maybe it helps.

Missing email accounts
Yes, the registry was my first thoughts too! but SPB is supposed to backup everything isn't it?
Thanks for the mail-tool. I'll try it out as soon as I get into the office tomorrow
Cheers for the quick replies guys!
S

annoying email problem

hey guys, just wondering if anybody else has teh same problem and if theres any fixes....
i have 2 email accounts that download automatically (every hr). i get the new emails, delete them, and an hour later they're downloaded again as new! it gets really annoying! the only way i've found to avoid it most of the time, is to delete the emails, and then hit send recieve... dunno... anybody else?

omaralt said:
hey guys, just wondering if anybody else has teh same problem and if theres any fixes....
i have 2 email accounts that download automatically (every hr). i get the new emails, delete them, and an hour later they're downloaded again as new! it gets really annoying! the only way i've found to avoid it most of the time, is to delete the emails, and then hit send recieve... dunno... anybody else?
Click to expand...
Click to collapse
I do not get this problem at all on my Kaiser. You are obviously leaving a copy of you mail on the servers (is that intentional?). I also leave mine on the server so that I can collect it from my PC as the main collection point (which then removes it). However, despite me using the same settings as you I do not see this problem. Have you checked all the advanced settings?
Do you have the deleted items being emptied each time you connect/disconnect? (This is in messaging app - menu-tools-options and the Storage tab) Try looking at this setting - I am just guessing but it may be that your device is emptying the deleted items and so when you next connect it recollects all mail not knowing it was originally put into the deleted items by you?
Just a guess that may be worth looking at .

ekh this problem has gotten even worse now that ive upgraded to dutty's 6.1 rom... now it wont even delete the emails off the server! i delete thee mails, hit send/recieve, and everything seems to be fine. but next time it downloads my email it downloads all the old emails! i've checked all my settings, and everything is right! any ideas? i might just end up going back to a 6.0 rom...

omaralt said:
ekh this problem has gotten even worse now that ive upgraded to dutty's 6.1 rom... now it wont even delete the emails off the server! i delete thee mails, hit send/recieve, and everything seems to be fine. but next time it downloads my email it downloads all the old emails! i've checked all my settings, and everything is right! any ideas? i might just end up going back to a 6.0 rom...
Click to expand...
Click to collapse
I have dutty's 6.1 on my kaiser also. No email issues here. I have my kaiser set to delete my mail right off the server, where they go into the servers delete file untill I permanently delete them. I usually keep about 6 months worth in the delete file in case I need to look one up. There is a setting in the kaiser email setup to delete off the server. Is it checked? Sounds like everytime you sync it's sending whatever's there. My sync is set to always on. Maybe that makes a diff.

any more news... Using duttys' too and same probblem... Using godaddy for the server and the emails won't delete off the server..
However outlook on laptop and my old hermies/Tytn-I/8525 running 6.0 works!!!

Email - Attachments - Not Downloading

Hi everyone,
I just can´t download the attachments of emails I receive...I make the sync, I receive the emails, but when I try do download the attachments it just don´t work (it seems that its going to download, it show that "download arrow" aside de attachment, but nothing happens and the "download arrow" just goes away...).
Can you help me with it?

Nobody?
I have just installed a new ROM and nothing...its seems to be hardware problem, and that really sucks.
With my Touch Cruise and with the same configuration, everything just works fine. With my friend´s Diamond, everythings works fine either.
However, with mine it´s impossible to download email´s attachment...damn...

Have you checked your email settings??...if not check there...click on the account your having probs with and go through the settings ie advanced settings and there should be something there regarding downloading attachments.
For my gmail account, i have all attachments downloaded when i get new emails.

Spawn12 said:
Have you checked your email settings??...if not check there...click on the account your having probs with and go through the settings ie advanced settings and there should be something there regarding downloading attachments.
For my gmail account, i have all attachments downloaded when i get new emails.
Click to expand...
Click to collapse
downloading first all headers and only after you choose witch attachments you are interested in and make anther send\receive you'll get them.

Thank you for your response.
However, this is not a settings problem. I have checked and re-checked all the settings. Actually, the settings on my Diamond are exactly the same I had on my Cruise, and are the same I have inserted into another Diamond.
It's really strange...always when I try to download attachments it shows "error synchronizing". I have already choosen the external memory to be the place to file the attachments, but it didn't worked.
On the attachments folder at the external memory it only shows some "empty" icons, but there are no attachments downloaded over there.
It is so frustrating...damn...

KukurikU said:
downloading first all headers and only after you choose witch attachments you are interested in and make anther send\receive you'll get them.
Click to expand...
Click to collapse
That's exactly what I do. On my Cruise it was the same...the header first...than choosing the files, and after all that pressing the send/receive. But this is not working with the Diamond.
It starts the procedure of downloading the files, and after all it finishes the procedure without downloading it. It also clear the "downloading arrow", as if the download had been finished...but it's not...

Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.

Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.

ohnophone said:
Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.
Click to expand...
Click to collapse
Thank you mate. I have just tryed this, but it also didn't worked...I'm totally lost...I just don't know what to do, and I'm really planning to smash the Diamond against my bedrooms wall....hehehehehe...

Nobody? No clues?

I have already updated Diamond´s ROM, and nothing happened.
I have also called the HTC support in the US, and no way of getting the emails´ attachments downloaded...damn...

I have changed my ROM at least 4 times...now I'm using the 137.456.2, and the attachments still not downloading....frustrating....

Guys, this is my last posting regarding this matter...I promisse!!!
Unfortunatelly, this attachment issue that I have faced is too much for me. I have tryed to change the ROM...I've changed the settings...I've prayed the Lord and I've entered into an agreement with the Devil itself...and nothing happened.
The Diamond's behavior is not exactly what I've thought a up-to-date device should have.
Shame on HTC...that has acted such as a minor company...
Therefore, I'l have to get bach to Sony...Xpria here I come!!!!!!!!!

SOLUTION!!
Hello,
I too noticed this issue, and found this thread this evening in attempting to resolve it. GOOD NEWS – cracked it!
I had exactly the same issues as you, and I also had multiple Windows Mobile 6.1 devices to test with (including 2 x HTC Diamonds). All WM6.1 devices had the same issue, although an old WM5 device (original HTC Touch in fact) worked fine.
This led me to think it could well be a backend Exchange 2007 configuration issue - and indeed it was: basically a Exchange 2007-set policy to which only the newer devices would adhere to.
Very simple to change:
1. From your Exchange 2007 server go into the ‘Exchange Management Console’
2. Open up the ‘Client Access’ pane which is beneath the ‘Organisation Configuration’ tree
3. Right click on your defined rule (‘Default’ by, erm, default!) and click ‘Properties’
4. Go to the ‘Sync Settings’
5. You need to tick the (now rather obvious!) ‘Allow attachments to be downloaded to the device’
6. Click OK
7. FIXED!
FYI. when I first looked at this a few months ago, ie. when I first migrated my test platform over to Exchange 2007, I assumed here I was defining the default download policy for a given Windows Mobile device, ie. the same as you enter on the device (when selecting how much of a message header to load, how many days/weeks of past calendar etc).. where-as instead on further attention to detail it transpires you are simply giving permission / setting limits here in the Exchange 2007 interface and then you setup your actual preferences on the device itself.
Hope this all makes sense.. and brings an end to your sleepless nights!
Si

Nice.
Thank you Mate.
I have found this other solution, which I have apllied and worked nicelly:
"I have a 800w with Windows mobile 6.1 connecting to a 2003 Exchange
SP2 server. Everything is syncing just fine with active sync but when
I try to open a attachment I get nothing. It looks like its
downloading but never turns the icon to a real icon.
(...)
Well after another couple of hours on the phone with Microsoft we have
at least identifies the problem. The IIS server we have OMA on is
also hosting web services for Citrix. The Citrix licensing service
uses Tomcat for most of its functionality and when we disabled the
isapi_redirect.dll, the phone was able to download again. Looks like
its off to Citrix or Apache for the fix unless someone out there knows
of a fix. "
My problem was exactly the above: Citrix + WinMobile 6.1 + 2003 Exchange Server.
See ya!

How did you disable the dll?
How exactly did you disable the dll?
Did you Prohibit "Tomcat Servlet Engine" under Web Service Extension?
I found this blog that details the issue, however the link to his patched dll is broken:
http://thofmann.blogspot.com/2008/08/fixing-attachment-download-with-active.html

hmoroni said:
Thank you mate. I have just tryed this, but it also didn't worked...I'm totally lost...I just don't know what to do, and I'm really planning to smash the Diamond against my bedrooms wall....hehehehehe...
Click to expand...
Click to collapse
He he
Got the same problem. No clue?!?!?!?!?
Also need help!

hmoroni said:
Nice.
Thank you Mate.
I have found this other solution, which I have apllied and worked nicelly:
"I have a 800w with Windows mobile 6.1 connecting to a 2003 Exchange
SP2 server. Everything is syncing just fine with active sync but when
I try to open a attachment I get nothing. It looks like its
downloading but never turns the icon to a real icon.
(...)
Well after another couple of hours on the phone with Microsoft we have
at least identifies the problem. The IIS server we have OMA on is
also hosting web services for Citrix. The Citrix licensing service
uses Tomcat for most of its functionality and when we disabled the
isapi_redirect.dll, the phone was able to download again. Looks like
its off to Citrix or Apache for the fix unless someone out there knows
of a fix. "
My problem was exactly the above: Citrix + WinMobile 6.1 + 2003 Exchange Server.
See ya!
Click to expand...
Click to collapse
Hi
I have the same config as you:
Citrix + WinMobile 6.1 + 2003 Exchange Server.
I will try your idea.
Thanks

NewMailAccount.exe not working on Tilt

I'm trying to add a new mail account on my tilt but it doesn't open the wizard to add an account.
I Just did a hard reset.
I have two Mail accounts:
Exchange - set up and working perfectly
Messaging (text and mms) - working
I went to add a yahoo account and the add new account wizard doesn't open. I went into the windows directory and found a file: NewMailAccount.exe, and when I click on it it does nothing. Other files open fine, but this one does not.
Has anyone else experienced this? It was working properly before the hard reset (I was able to add additional accounts). If anyone can send me that app I'd like to try just copy over the one that doesn't work.
Thanks!

More info, really need 1 file!!
Thought maybe I would post some more info.
The file I think is corrupt is called:
NewMailAccount.exe
This file is located in the \windows directory.
The file size is (according to Total Commander) 9680 bytes.
The file date is 1/17/08
Can someone please confirm they have a working version of this NewMailAccount.exe and see if it matches the file size and date I have listed above?
If someone has this file, maybe they can be kind enough to post it here so that I can try it out.

What rom are you using?
And have you tried>>>
Open up your exchange server account, click on:
Menu \ Tools \ New Account
Or have you tried using the mail button and select "New E-Mail Account"?

Hi,
Stock ATT Rom, complete with bloatware, 8GB card
Freshly hard reset, then installed (all on phone, not on card):
SPB PP, Diary
Google Maps
WLS
Bandswitch
TCPMP
TotalCommander
HTC Streaming Media
HTC Album
Soft Button
UI Tweaker
Made a few registry tweaks:
ATT Animation - off
SMS Sent Notify - Off
Remap PTT
All of this and probably more was on there before I hard reset, and I was able to add more email accounts.
I tried your method but it doesn't do anything. I mean, nothing happens after selecting New Account and the same thing happens if I click on NewMailAccount.exe in the Windows Directory.
If someone is willing to post the file NewMailAccount.exe, then maybe I can try it and see if that does the trick?
Thanks!

I'm sure someone can upload that file, but let me ax another question.
You have not been able to add new email account after a hard reset?

Hi,
I only added my Exchange account which is set up in Active Sync, not in Messaging app.
So right now I've got SMS, MMS, and Outlook.
Thanks!

hksuper said:
I'm trying to add a new mail account on my tilt but it doesn't open the wizard to add an account.
I Just did a hard reset.
I have two Mail accounts:
Exchange - set up and working perfectly
Messaging (text and mms) - working
I went to add a yahoo account and the add new account wizard doesn't open. I went into the windows directory and found a file: NewMailAccount.exe, and when I click on it it does nothing. Other files open fine, but this one does not.
Has anyone else experienced this? It was working properly before the hard reset (I was able to add additional accounts). If anyone can send me that app I'd like to try just copy over the one that doesn't work.
Thanks!
Click to expand...
Click to collapse
have the same problem here, experience twice on my cooked ROM.
Is there anyone figured it out?

Just fixed it.
jacky_zhuxg said:
have the same problem here, experience twice on my cooked ROM.
Is there anyone figured it out?
Click to expand...
Click to collapse
My problem was a bad (?) key on HKLM/Software/Microsoft/Inbox/Svc. I had an "almost" empty AirSync key there. After deleting it, everything is working again.
Backup your key first!!! and then try deleting it: HKLM/Software/Microsoft/Inbox/Svc/AirSync. Worked for me. And if it doesn't or something else is broken, bring back the exported key you just backed up.
Hope it helps...
shmilson

hksuper said:
Thought maybe I would post some more info.
The file I think is corrupt is called:
NewMailAccount.exe
This file is located in the \windows directory.
The file size is (according to Total Commander) 9680 bytes.
The file date is 1/17/08
Can someone please confirm they have a working version of this NewMailAccount.exe and see if it matches the file size and date I have listed above?
If someone has this file, maybe they can be kind enough to post it here so that I can try it out.
Click to expand...
Click to collapse
Hey there, I have an AT&T Tilt 8925 with the EXACT problem, it started a little over a week ago. AT&T claims the do not know what the issue is and only suggest doing a total reset where i flush and reload my phone from a backup. I noticed some xml files in the tilt directory, i am wondering if AT&T modified something on their server side and we have a disconnect on the phone device side.
I too cannot get passed the 'creat new account" issue, it takes me right to the in box of an existing account.

Same Issue but fixed, finally
I had a similar issue which was caused by a MMS1 account being listed in the registry under Software>Microsot>Inbox>Svc.
I deleted this and was the able to add a new POP3 account.