Deleting Message from TF3D screen deletes it permanently - Touch Diamond, MDA Compact IV General

Hi,
Whenever I delete any message from the TF3D screen using the right soft key options Menu>Delete, it gets deleted permanently from the device(does not show up even in the "Deleted Items" of the Messaging Folders. Although it asks for the confirmation first, but wouldn't it have been better if the message went into the deleted items folder first?(just the way it happens in Messaging)
Any way to make TF3D Delete option behave like the delete option of the Messaging application?
Thanks.

I have noticed the same on my phone, but didn't realise it was related to deleting via TF3D. Have you found a solution yet?

No...no solutions yet.

Still no solutions to this, as this is driving me mad.
I like to keep my Inbox 'clean' and sometimes delete to quickly but go to deleted items to recover the message. This doesn't happen anymore, so once it's gone, it's gone.
Anyone know of a tweak?

I solved this by changing my active sync settings...I made it so reconcillation did not keep changes on my phone...only allows deleion on my computer microsoft server owA account

Is this the same for SMS, as this is what I'm referring to. Apologies for not be clear first time around.

go into advance config and under the MESSAGING tab, make sure "Max deleted SMS" is not set to 0. If it is, everything you delete will be deleted permanently and will not be in the deleted items box. It's funny because I hate having to empty out the deleted items box everytime i delete a text...i want it to be gone immediately.

For emails if you go to Tools - Options - Storage tab just change the 'Empty deleted items' to 'manually' then I presume you should be able to do it from your PC.
If that doesn't work on its own then also add 'deleted items' as a sync folder (menu - Tools - Manage Folders) so then should definitely work...

Related

emails deleted automatically

Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.
It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.
I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.
It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.
Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.
Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc
Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?
not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
This is not SOLVED
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!

Email icons standind on the touch flo 3d

Hello, I ask you for help!
I have deleted some email accounts from my htc touch diamond, and I left only my lead account. The problem is that in the email window of the touchflo 3d i have left all the envelope icons of the deleted emails account but i can't delete it....so i have a lot of unused icons.....how can i delete it??
Please help me!
Thank you very much
Please help
Someone could help me please?
be kind....
I need help about this question
Had the same problem, could get a fix, did a hard reset.
no haRD
I can't loose all my data again.....before make an hard reset i wait for more suggestions
I have the same problem, I installed Windows live, subsequently removed it, but the icon is still there.. bit weird.
Same problem here.
Also I've noticed that I can see my old emails (suposedly deleted from outlook) on the preview of tf3d, although on Outlook I can't see (obviously) the deleted accounts and it's messages.
My guess is that when you delete an account, the messages of that account aren't deleted and touchflo not knowing that you have removed that account keeps displaying those messages. Maybe a possible solution is to locate the folder were messages from deleted accounts are kept and really delete them.
solution?
I am getting the same problem. Any possibility of resolving this issue, without a hard reset?
After doing a hard reset for a different problem I put my backed up info back on (using the one created by htc) and since that time I've had this same problem. Did anyone figure this out yet? I really need to get rid of my gmail account to set it up correctly with imap instead of pop but I can't remove it because of this problem. Any help/links provided will be appreciated.
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
mnuapel said:
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
Click to expand...
Click to collapse
this is what i used to take care of the ghost accounts: SKTools
Found a FIX!!!
Here is what I used after doing quite a bit of Forum digging. This utility will repair the "Ghost" email accounts showing up in your TF3D, and make them re-appear in your list of accounts (Start/Messaging/Messaging). It has made me a happy camper...
Just copy the EXE to your device and run it. More information about this can be obtained here: http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
The program is pretty self-explanatory, so you shouldn't have any trouble recovering your ghosted accounts.
::: BK :::
Email icons
I had the same problem if your talking about the outlook account, and when you click and hold on the account it has a delete option but not clickable,... if this is what your talking about you must reset your active sync settings for your user, delete all of them, then re set it up as new account, but do not include sync for mail, that removed all the email accounts on my phone except hotmail, which i wanted to keep, hope this helps

Help. SMS/MMS not working, doesnt even open!

Hey all. Since i did a restore on my device the other day i cant send or receive or even type sms messages. Ive tried pocket outlook and i can see my hotmail and outlook accounts but the SMS one is gone. When i click a contact and click send MMS it says unable to launch MMS Inbox. Make sure its not in use and try again. Also i tried setting flexmail to default for sms and when i click a contact to send a message flexmail opens but doesnt go to anything that will allow me to type out the message. Ive tried texting my mobile from another number but nothing comes up on the tytn but the screen lights up like its recieve something. Im guessing the pocket outlook mail app is broken or something isnt right. Any ideas?
ok ive found if i clear storage it restores this, when i reapply the backup it does it again. I think the backup must not be restoring something.
ok more info. it appears the pmail folders are not being restored. is there any way to repair them/it?
Ok solution found. It appears that when backups are restored the email and sms database files have some kind of conflict. So by performing a selected file restore using resco backup and not choosing email/sms restore it sorted it. But i lost all my old texts and emails. No biggie though.
"Quote CJBS"
Note: the following commentary relates to PPC 2003 SE. These instructions may work with other devices. Use at your own risk.
I ran into the problem of restoring with ActiveSync, and not being able to restore the databases that store SMS and other mail messages (eg. pMailFolders). Basically, SMS/Email and some MMS programs use a combination of the PPC Databases, and files in the \Windows\Messaging folder to operate. An inconsistency between these files, and records in the database can lead to the problems described in this thread.
There's detailed information about the structure of the Database Files with regard to messaging available here: http://www.pocketpcmag.com/blogs/ind...3&p=231&more=1
Firstly, if the problem that I experienced arises, an option might be to use the SKTools program, or another task manager, to kill any processes that may be holding a lock on the messaging database. Once this is done, the retry option can be chosen (in ActiveSync) to attempt re-copying the database files (eg. pMailFolders).
If this fails, then an option that restores the existing setup ( but unfortunately losing any existing messages) is to do the following:
1) Delete all files in \Windows\Messaging, and the \Windows\Messaging\Attachments folders
2) Copy a Database Explorer program onto the PPC. (eg. eXEden Database Explorer at http://www.sweb.cz/eXEden/CeDbExplorer.htm)
3) Using the database explorer, delete all databases starting with "fldr" (eg. fldr200319e). These are the databases in which each folder's message details are stored (eg. "Text Messages/Deleted Items", or "Pocket Outlook/Inbox")
4) Now delete all databases starting with "pmail" (eg. pmailAttachs, pmailFolders). These are the "header" files, which bind all the folders together.
Once this is done, if you open up Pocket Outlook (poutlook.exe), aka Messaging (the default PPC mail program), you should see just the Outlook E-Mail, and (for phone editions) Text Messages. There'll be no messages in any folder. Perform a test by composing, sending, and deleting a message. Ensure that the message can actually be deleted.
Now, I've got an Xda IIs, which also came with the MMS program Arcsoft MMS. This is now missing. To reinstall it, download the file Default_ArcsoftMMS-2.0.0.22-AG-ENU.CAB from ftp://xda:[email protected]
Once downloaded, just reinstall it (or the appropriate original installation CAB for your MMS program, if applicalble), reconfigure your network settings using the AutoConfig program (start->Programs->AutoConfig-> choose your network, then choose OK), and Bob's your Uncle [you're done].
I provide this information here as I've many a time found the posts of others extremely useful, and I'm grateful to this forum and its contributors. I hope I could help you!
"end Quote"

No way to delete email accounts

I might becoming dumb but with Topaz I can not find a way to delete an email account.
I was used to tap and hold the account in the Messaging / Options dialog and a small single option Delete menu appeared but with Topaz that is no more.
just choose delete from the messaging menu rather than options. I'm not sure if that just clears the inbox outbox etc (don't wanna risk trying it in case it deletes my account!) but I'd have thought that'll be what you're looking for.
EDIT: that might not have been very clear, from the Home screen go to mail then menu>accounts>accounts... to get to messaging screen, then menu>delete to delete an account
If it's the outlook account you're trying to get rid of read this:
http://forum.xda-developers.com/showthread.php?t=464566
I was trying to do the same.
jimbo987 said:
just choose delete from the messaging menu rather than options. I'm not sure if that just clears the inbox outbox etc (don't wanna risk trying it in case it deletes my account!) but I'd have thought that'll be what you're looking for.
EDIT: that might not have been very clear, from the Home screen go to mail then menu>accounts>accounts... to get to messaging screen, then menu>delete to delete an account
Click to expand...
Click to collapse
You still haven't made it very clear , open programs then all programs and select messaging. Then its menu>delete to get rid of an account or menu options to change an account.
EDIT: Ah! you were being clear after all, I had thought you meant to open the mail app, not just select menu on the mail tab of the homescreen. Nevermind, always nice to find out there's an easier way of doing something.
jimbo987 said:
just choose delete from the messaging menu rather than options. I'm not sure if that just clears the inbox outbox etc (don't wanna risk trying it in case it deletes my account!) but I'd have thought that'll be what you're looking for.
EDIT: that might not have been very clear, from the Home screen go to mail then menu>accounts>accounts... to get to messaging screen, then menu>delete to delete an account
Click to expand...
Click to collapse
I was becoming dumb indeed :-(
Thank you very much.
no problem
I am trying to delete the Hotmail account on my Pure. I followed the steps above but the "Delete" option is grayed out. Is there any other to delete the Hotmail account?
http://forum.xda-developers.com/showthread.php?p=4391549
Thanks for the link! Great tool. Took care of my Hotmail account.

I want to root but have questions first!

Currently, I keep getting force close errors when sending messages and creating or editing contacts, I really want to fix this so I thought I might as well try and root my phone at the same time.
Here are my questions:
1. Should I fix these force close errors before I root my phone. If so, how?
2. Does rooting my G1 mean I'll lose my messages, contacts, etc?
3. Is there anyway I can save my messages, contacts, etc before I root my phone and reinstate them afterwards? (If they are lost in the process).
I hope my questions aren't too stupid!
Thanks!
Giggity giggity...... don't bother fixing the fc's, they would be fixed in the process. You will lose messages, call log, browser bookmarks, internal save apps, almost everything on your phone when you wipe it. Your contacts are synced with gmail and will auto restore, any apps you purchased will be availible for redownload in my downloads in the market, they are also linked to your gmail. Back-up wise, the only programs that I know back-up on root only or you have to pay for use. So you are **** out of luck there
Gridlock pretty much said it all. But I will add one thing tho, there are apps that will allow you to back up your sms first without root. Just go to the market and look up "backup" and you will see a bunch of apps that you might want.
If you are having FC while sending messages my personal opinion would be to not backup and restore anything that has to do with those messages. Just imo.
Make sure you have data sync turned on and you do a manual sync before you root to ensure you have an up-to-date backup of your contacts.
Menu > Settings > Data Sync > Menu button > Sync Now
Thanks for the answers guys. I've come across another damn problem now that I've been trying to back up my contacts. I have a bunch of numbers on my phone that appear to not be in any 'sync group'...I select all contacts in sync group and then make my contacts sync. I check my g-mail account and its just got all my e-mail addresses but not my phone numbers. When I sync My Contacts it sends only a few numbers. I can view "Contacts With Numbers" but I cant seem to sync them.
Also, when I select 'all contacts' to sync I get that damn red exclaimation mark.
In an attempt to sort this, I selected all my e-mail contacts in 'All Contacts' and sent them to a new group called 'E-mail'. Then I selected to delete 'All Contacts' expecting to retain them in my new 'E-mail' group and it deleted ALL my bloody contacts including 'My Contacts'. I've now lost the few numbers under 'My Contacts' (even on my phone somehow...) and all my damn E-mails!
Can someone please tell me how the hell I can sync "Contacts with numbers" onto my g-mail so I can root my ****ing phone!!!
Are the contacts you lost still on your gmail account if so it will prob just resync them and you still have your contacts on your sim card also well just the ones you had before you started using this phone. The most I ever backup is my app data, bookmarks always give me a fc on the browser when I restore. I don't worry bout contacts though since gmail handles that
Well this is my problem. My g-mail had none of my contacts! When I got this phone it was a fresh sim card with nothing on. I put all my numbers in by hand. My numbers were last (fully) synced on 27th Jan 09. Everytime I sync, I get My Contacts only. All the other numbers fail to sync, I'm guessing because they're not in any group. Even if I select all numbers to sync they don't go to my G-Mail. I had about 15 number sync in My Contacts (before I deleted the buggers). Now I'll have to get those back.
I need a way of putting all my numbers that aren't in My Contacts, into My Contacts to Google will sync them! I'm guessing this is because they were put into my phone because the update where Google made all newly entered numbers go into My Contacts...Hmm
Right, I've sorted it.
Downloaded an app from the the market place called ExportContacts. Worked like a treat. It wrote all my contacts to a .csv. Simply imported them on G-Mail. Added them to contacts, deleted all of them on my phone and re-synced. AT LAST I CAN ROOT!
Giggity said:
Right, I've sorted it.
Downloaded an app from the the market place called ExportContacts. Worked like a treat. It wrote all my contacts to a .csv. Simply imported them on G-Mail. Added them to contacts, deleted all of them on my phone and re-synced. AT LAST I CAN ROOT!
Click to expand...
Click to collapse
woot glad you got it to work and this is good info for general use as well

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