Hi,
Rom version: 1.93.456.2 WWE
ExtROM version: 1.93.456.21
Problem A, back light never turned off , sett back light to turned off after 10 seconds, after 10 second its dim a bit but never off.
Problem B, after several minutes, the handset restart it self.
I didn't find any way to overcome problem A, to avoid problem B i activate the ability to luck the device after few minuts, but then, the back light nevre turned off so the battery ends very fast.
Please advice.
Thanks in advance,
T.K
Related
I have had the same results on three seperate phones.
All three phones have the following Device Information:
ROM version: 1.56.421.1
ROM date: 10/26/07
Radio version: 1.27.15.32
Protocol version: 22.51.88.13H
The phones exhibit a number of problems:
1) Phones hang when locked, which stops all incoming calls. Can only recover by resetting phone. This makes the phones unusable while travelling.
2) Phones reboot without warning.
3) Phone does not charge from USB port under certain conditions. This happens when the phone is used to connect to the internet (Internet Sharing).
4) Battery does not last a day under normal usage. (Seems to be a common problem on this forum)
The main problem that is causing us the most concern is the locking up problem. We are NOT able to receive phone calls when the phone is in this state.
The symptom:
The screen cannot be activated after the power button is pressed. It is as if the phone is powered off although the LED is still flashing (slowly) indicating that the phone is still powered on.
This generally occurs after the phone is locked, the screen is switched off by briefly pressing the power button, and the phone is not in use for a while (+- 10 min).
The cure:
The power switch has no affect. The only way to get the phone to switch on is to press the reset switch at the bottom of the phone and then press the power button.
Leaf have:
a) Reloaded the ROM’s on both phones.
b) Replaced the board on one phone.
c) Replaced the phone in b) with a new phone.
None of these actions has resolved the problem.
Has anyone had similar problems?
Who do we contact to get this fixed?
Your help will be most appreciated.
Tony
What is htc gonna do about this?
Also having the problems you described except for "1) Phone hang when locked, which stops all incoming calls." By locked do you mean that the phone is simply in sleep mode or do you mean that you lock the phone first by holding "END CALL" for 3sec and then pressing the power button into sleep mode? I’ve tried all manner of combinations, but cannot recreate this prob on my device.
Device restarts unassisted up to 4 times a day
Sometimes stops charging over usb while internet connection sharing is active.
Battery lasts about 36hours with only a few minutes of phone calls and downloading email two - three times.
I have a theory that the reboot problem might be heat related? Seen it happen a couple times while device goes from 3G to hsdpa?
I did a hard reset on my tytnII last night. I want to see if some of these problems might be software related.
My tytn II:
ROM version: 1.56.421.1
ROM date: 10/26/07
Radio version: 1.27.15.32
Protocol version: 22.51.88.13H
My phone is also a Leaf SA model with the same the same ROM loaded.
My phone seems to be OK on that front.
I think this is a perfect opportunity to get a refund. That's what I would do due to all the other major video drivers defects this model has.
Are you on Vodacom or MTN. Maybe look at the network as well.
Thanks for the responses
Yes the phone is locked by first holding "END CALL" for 3sec and then pressing the power button into sleep mode.
I was driving with Tomtom on my diamond 2 when suddenly the screen blanked out. Exactly after 30 minutes the screen went black. I pressed the power on button again, and tomtom was in the taskmanager list, so I could enable it rather quickly again.
I checked in Settings - system - energy - advanced and the settings were default. I did some testing, and without external power after 30 seconds the screen blanked out again. So, on external power after 30 minutes, and after 30 seconds without power the topaz shuts down the backlight.
This wasn't the case; I use tomtom a lot. Did a hard-reset after all, but no succes. The backlight/screen goes off on the same time, regardless of the settings. regardless of the used program. (my diamond 1 first dimmed the backlight, and after a short period the screen went completely black. The 2 doesn't do this..)
Anyone some ideas??
What ROM are you using?
If you have used a cooked rom, it might be something in there causing it...the 6.5 rom I have from Tom seems to do a similar thing but within 10 seconds the dim kicks in even though the power settings say otherwise
Do let us know!
I have the original HTC (Dutch) Rom.
After some testing, it seems that only Tomtom gives this problem, although no matter what settings I use, the backlight dims at 30 secs/ 30 minutes (without/with external power).
When I use Coreplayer, the screen stays on.
I just upgraded to the new htc rom (21-07-2009) but the problem persists. I just asked HTC; will post their response.
hello, i have got a problem with my kaiser, it is tuning off (entering in standby) in 10 s no matter the config than i make
thanks a lot
Oddly enough, I'm having exactly the same problem.
No matter what is running, even apps that are supposed to keep the device from entering sleep (like TomTom, etc.), it always enters sleep after about 10 seconds. What's weird too, is that if I press any physical button on the phone, it resumes from "Sleep" instead of having to push only the power button like you would normally do.
Any suggestions would be appreciated, I have a "AT&T Tilt" Kaiser, and am running a 6.5 rom w/ the eMobile radio.
Hello bro
i found a semi-solution hehehe
starting de audio manager and let it play a part of a music, after that it dont solve all problem but reduce it, some times the kaiser turn off after 2 min as the setting, some times it turn off in 10s
the most strange thing is than the pda never have this problem until today in morning
my rom is a pda-corner wm6,1
thanks
Don't know if it the same problem...
Hi guys got a kaiser bout a month ago and i love the phone haven't done any modifications to it all stock at&t stuff. Having a pretty unpleasant problem... when i go to turn on the phone the at&t logo pops up and then after a couple of seconds turns off, the battery is charged! I seem to be able to turn it on if i open the sim card door and leave it open till the WM6.1 logo appears, but then when i turn it off to put in sim card it turns off in seconds and does not come on. Now when it does happen to stay on for me after its been asleep for a while the touch screen stops working...
all stock kaiser
have done may hard and soft resets nothing seems to be working
don't have sync software
willing to do anything
HELP!!!
maybe you can put a modificated rom, my sotck phone come with wi-fi, internet and e-mail blocked. i put a modificated rom and it unlock all features. its just a try, but dont forget to read all the wiki about the replacement of the rom or you can brick you phone
good luck
i'm also looking for how to change this as tomtom on the move in the car is useless when the phone locks
I need my backlight to stay on for 2 min. I set the option in settings, battery. However the phone will continually default to 10 sec. I change back to 2 min. the phone sets it back to 10 sec. Endless cycle! HIGHLY ANNOYING!
I had the same issue on my Tilt. There were workarounds. I've been searching but cannot find a fix for the Pure.
Anybody help out?
Which ROM?
Same problem on my diamond2. Latest official rom 2.53.405.5 (76952) WWE .
I try to change the default 10sec to 30 sec, but my diamond2 sets it back to 10sec.
Same problem here on Touch Diamond2.
After a soft reset, the backlight timeout is set back to 10 sec. The timeout setting is "forgotten" every time the phone is restarted.
I'm running the official ROM 2.16.479.1 WWE. Has anyone found a way to fix this?
I have my HD7 and sometimes the screen is on but dark and when I push the power button it will not go into standby and the back light does not come on. I have to pull out the battery and it will function for a while but once I plug the phone in to charge the problem is replicated. Is this common and is there a fix?
Addicional info required
josephh71 said:
I have my HD7 and sometimes the screen is on but dark and when I push the power button it will not go into standby and the back light does not come on. I have to pull out the battery and it will function for a while but once I plug the phone in to charge the problem is replicated. Is this common and is there a fix?
Click to expand...
Click to collapse
Copy all the info in the about box
settings -> about
OS Version
firmware revision
etc...
is it a custom rom?
"sometimes the screen is on but dark" with this... is more like a faulty lcd, just replace that LCD... can you see the graphics but the light is gone...
Waiting for your reply.
specs
Name: HTC HD7
Model: HTC HD7
Carrier: T-Mobile
Software: Windows Phone 7.5
Total Storage: 14.63 GB
Available Storage 13.85
OS Version: 7.10.8107.79
Firmware revision number: 2250.21.51202.531
Hardware revision number: 0002
Radio software version: 5.71.09.02a_22.51.50.21U
Radio Hardware version: A.12.2250.0(135916)
Chip SOC version: 2.2.5.0
MAC address: F8-D8-7F-76-37-3C
And yes you can still see the image but the backlight will not come on when I press the power button.
Similar issue
I think I'm having the very same problem. My HD7 is set to dim after 45 seconds and lock after another 15.
The screen will dim, but will not lock (even while pressing the lock button). Inversely, sometimes when it's locked, I can't get the screen to come back on (no matter how much I press the lock button).
It also seems to affect wireless connectivity and generally functionality of the phone.
I think it stops processing any new tasks or information when this happens, haven't a baldy why.
So far my solution has been to take the battery out, put it back in and switch on again.
This generally happens 10 - 12 times a day to me. Sometimes it doesn't happen at all...It's irritating.
OS Version: 7.10.8858.136
Firmware revision numbereepshining v8
Hardware revision number: 0002
Radio software version:5.54.09.21_22.33b.50.10U
Radio Hardware version: A.102.0.D4
Bootloader version: 3.1.2250.0(119314)
Chip SOC version: 2.2.5.0
I should also mention, this had started happening BEFORE I installed Deepshining.
My HD7 finally broke down
and i had this problem . the power button has become too depressed in after usage for so long .
u have to unscrew the phone and lift up the power button and align it in place
So Far its working
For some reason when I turn on Wifi I get this problem more frequnelty. Now that I have turned it off the phone is behaving a little better. The phone will switch off and not freeze up. I don't know what the problem is.
Same again.
josephh71 said:
For some reason when I turn on Wifi I get this problem more frequnelty. Now that I have turned it off the phone is behaving a little better. The phone will switch off and not freeze up. I don't know what the problem is.
Click to expand...
Click to collapse
I actually came to your thread with the intention of posting the exact same results. When I turn wifi off the issues seems to stop for a while.
Interestingly, sometimes I can't get the phone to access the wifi section in my settings to switch it off.
I plan on taking her apart and checking if its antenna is screwed up in any way, will post back if I find anything.
Please let me know.
plut8 said:
I actually came to your thread with the intention of posting the exact same results. When I turn wifi off the issues seems to stop for a while.
Interestingly, sometimes I can't get the phone to access the wifi section in my settings to switch it off.
I plan on taking her apart and checking if its antenna is screwed up in any way, will post back if I find anything.
Click to expand...
Click to collapse
Please let me know if you get anything this problem is so annoying