I have my HD7 and sometimes the screen is on but dark and when I push the power button it will not go into standby and the back light does not come on. I have to pull out the battery and it will function for a while but once I plug the phone in to charge the problem is replicated. Is this common and is there a fix?
Addicional info required
josephh71 said:
I have my HD7 and sometimes the screen is on but dark and when I push the power button it will not go into standby and the back light does not come on. I have to pull out the battery and it will function for a while but once I plug the phone in to charge the problem is replicated. Is this common and is there a fix?
Click to expand...
Click to collapse
Copy all the info in the about box
settings -> about
OS Version
firmware revision
etc...
is it a custom rom?
"sometimes the screen is on but dark" with this... is more like a faulty lcd, just replace that LCD... can you see the graphics but the light is gone...
Waiting for your reply.
specs
Name: HTC HD7
Model: HTC HD7
Carrier: T-Mobile
Software: Windows Phone 7.5
Total Storage: 14.63 GB
Available Storage 13.85
OS Version: 7.10.8107.79
Firmware revision number: 2250.21.51202.531
Hardware revision number: 0002
Radio software version: 5.71.09.02a_22.51.50.21U
Radio Hardware version: A.12.2250.0(135916)
Chip SOC version: 2.2.5.0
MAC address: F8-D8-7F-76-37-3C
And yes you can still see the image but the backlight will not come on when I press the power button.
Similar issue
I think I'm having the very same problem. My HD7 is set to dim after 45 seconds and lock after another 15.
The screen will dim, but will not lock (even while pressing the lock button). Inversely, sometimes when it's locked, I can't get the screen to come back on (no matter how much I press the lock button).
It also seems to affect wireless connectivity and generally functionality of the phone.
I think it stops processing any new tasks or information when this happens, haven't a baldy why.
So far my solution has been to take the battery out, put it back in and switch on again.
This generally happens 10 - 12 times a day to me. Sometimes it doesn't happen at all...It's irritating.
OS Version: 7.10.8858.136
Firmware revision numbereepshining v8
Hardware revision number: 0002
Radio software version:5.54.09.21_22.33b.50.10U
Radio Hardware version: A.102.0.D4
Bootloader version: 3.1.2250.0(119314)
Chip SOC version: 2.2.5.0
I should also mention, this had started happening BEFORE I installed Deepshining.
My HD7 finally broke down
and i had this problem . the power button has become too depressed in after usage for so long .
u have to unscrew the phone and lift up the power button and align it in place
So Far its working
For some reason when I turn on Wifi I get this problem more frequnelty. Now that I have turned it off the phone is behaving a little better. The phone will switch off and not freeze up. I don't know what the problem is.
Same again.
josephh71 said:
For some reason when I turn on Wifi I get this problem more frequnelty. Now that I have turned it off the phone is behaving a little better. The phone will switch off and not freeze up. I don't know what the problem is.
Click to expand...
Click to collapse
I actually came to your thread with the intention of posting the exact same results. When I turn wifi off the issues seems to stop for a while.
Interestingly, sometimes I can't get the phone to access the wifi section in my settings to switch it off.
I plan on taking her apart and checking if its antenna is screwed up in any way, will post back if I find anything.
Please let me know.
plut8 said:
I actually came to your thread with the intention of posting the exact same results. When I turn wifi off the issues seems to stop for a while.
Interestingly, sometimes I can't get the phone to access the wifi section in my settings to switch it off.
I plan on taking her apart and checking if its antenna is screwed up in any way, will post back if I find anything.
Click to expand...
Click to collapse
Please let me know if you get anything this problem is so annoying
Related
I have had the same results on three seperate phones.
All three phones have the following Device Information:
ROM version: 1.56.421.1
ROM date: 10/26/07
Radio version: 1.27.15.32
Protocol version: 22.51.88.13H
The phones exhibit a number of problems:
1) Phones hang when locked, which stops all incoming calls. Can only recover by resetting phone. This makes the phones unusable while travelling.
2) Phones reboot without warning.
3) Phone does not charge from USB port under certain conditions. This happens when the phone is used to connect to the internet (Internet Sharing).
4) Battery does not last a day under normal usage. (Seems to be a common problem on this forum)
The main problem that is causing us the most concern is the locking up problem. We are NOT able to receive phone calls when the phone is in this state.
The symptom:
The screen cannot be activated after the power button is pressed. It is as if the phone is powered off although the LED is still flashing (slowly) indicating that the phone is still powered on.
This generally occurs after the phone is locked, the screen is switched off by briefly pressing the power button, and the phone is not in use for a while (+- 10 min).
The cure:
The power switch has no affect. The only way to get the phone to switch on is to press the reset switch at the bottom of the phone and then press the power button.
Leaf have:
a) Reloaded the ROM’s on both phones.
b) Replaced the board on one phone.
c) Replaced the phone in b) with a new phone.
None of these actions has resolved the problem.
Has anyone had similar problems?
Who do we contact to get this fixed?
Your help will be most appreciated.
Tony
What is htc gonna do about this?
Also having the problems you described except for "1) Phone hang when locked, which stops all incoming calls." By locked do you mean that the phone is simply in sleep mode or do you mean that you lock the phone first by holding "END CALL" for 3sec and then pressing the power button into sleep mode? I’ve tried all manner of combinations, but cannot recreate this prob on my device.
Device restarts unassisted up to 4 times a day
Sometimes stops charging over usb while internet connection sharing is active.
Battery lasts about 36hours with only a few minutes of phone calls and downloading email two - three times.
I have a theory that the reboot problem might be heat related? Seen it happen a couple times while device goes from 3G to hsdpa?
I did a hard reset on my tytnII last night. I want to see if some of these problems might be software related.
My tytn II:
ROM version: 1.56.421.1
ROM date: 10/26/07
Radio version: 1.27.15.32
Protocol version: 22.51.88.13H
My phone is also a Leaf SA model with the same the same ROM loaded.
My phone seems to be OK on that front.
I think this is a perfect opportunity to get a refund. That's what I would do due to all the other major video drivers defects this model has.
Are you on Vodacom or MTN. Maybe look at the network as well.
Thanks for the responses
Yes the phone is locked by first holding "END CALL" for 3sec and then pressing the power button into sleep mode.
Hi,
Rom version: 1.93.456.2 WWE
ExtROM version: 1.93.456.21
Problem A, back light never turned off , sett back light to turned off after 10 seconds, after 10 second its dim a bit but never off.
Problem B, after several minutes, the handset restart it self.
I didn't find any way to overcome problem A, to avoid problem B i activate the ability to luck the device after few minuts, but then, the back light nevre turned off so the battery ends very fast.
Please advice.
Thanks in advance,
T.K
when i turn the screen off (pressing the sleep button or letting itself turn off after the required time) it wont wake up again and i have to take the battery out or do a hard reset. anyone know whats happening
are you pressing the power button or one of the others?
think it defaults to the power button unless you change it to any button
Ganondolf said:
when i turn the screen off (pressing the sleep button or letting itself turn off after the required time) it wont wake up again and i have to take the battery out or do a hard reset. anyone know whats happening
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Click to collapse
Has this issue been resolved? Seeing this happening more and more now. Without very consistency, I'm suspecting it happens more when you let it sleep with the wifi on and connected to a router.. or it can be the touchflo3d....
TF3D is a known culprit for this issue.
It has happened only on time to me (so far). I'm using the stock ROM with no TF3D. The time it happened i had the earphones and the charger plugged in. lol?
Ok, just happened to me for the 2nd time today.
NO:
Wifi
Bluetooth
In airplane mode (all radio off)
YES:
USB connected to my Mac
running SyncMate on Mac and driver on the X1
TouchFlo3D
Ok...
Just happened again when I was waiting for a important phone call...
YES:
Wifi to my router (Apple Airport)
Bluetooth on to my Sony stereo headset
Touchflo3D
Stock UK R1A ROM
NO:
Not connected to my Mac
I'm guessing it locked up 1-2 hr after the stock alarm woke me up, I turn it off and put the phone to sleep. Hard to believe its memory related as the phone was freshly soft-rest right before I went to sleep.
So something randomly happened or there was a massive memory leak with touchflo3d over night even in sleep mode!
I've to admit this is a unpopular thread.. am I the one of the only few having this problem reoccurring?
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
Hi all i'm new to the whole smartphone/ pocket pc scene and decided to buy a kaiser. However for some reason it constantly thinks it is charging when unplugged and not charging when plugged in. Also I cannot turn it off as soon as I do it turns itself back on. I have also hard reset it but that didn't work either. I have searched for people with similar problems but have found nothing. Any suggestions will be greatly appreciated.
Ty in advance.
I don't have the charging issue but mine turns itself back on too. I tried a solution using MemMaid and it didn't work. I've searched the forums too and found no solution.
mr_fosi said:
I don't have the charging issue but mine turns itself back on too. I tried a solution using MemMaid and it didn't work. I've searched the forums too and found no solution.
Click to expand...
Click to collapse
Maybe it's a ghost.. . Sorry I couldn't hold that.
Back to topic,
Have you hard reset your device? as the fellow OP did. What rom are running? More info porfavor.
Cheers,
Hard Reset = Yes
ROM = 3.34.721.2 WWE
Radio = 1.70.19.09
Oli's HardSPL
It's got a problem with the front face buttons... It occasionally registers a center button press though I haven't pressed it. I can use the navigation/arrow buttons and it frees up the center button, but it's annoying.
No other issues. If I let it send itself into standby, it stays stood-by.
mr_fosi said:
Hard Reset = Yes
ROM = 3.34.721.2 WWE
Radio = 1.70.19.09
Oli's HardSPL
It's got a problem with the front face buttons... It occasionally registers a center button press though I haven't pressed it. I can use the navigation/arrow buttons and it frees up the center button, but it's annoying.
No other issues. If I let it send itself into standby, it stays stood-by.
Click to expand...
Click to collapse
it seems you are using a WM6.1 ROM...am i correct?
if so, you are using the wrong hardspl...i have been using an htc hd2 for the last month and i'm already starting to forget the various versions and tips and tricks for the kaiser. i think you need hardspl 3.29 at least if you are using WM6.1...someone please correct me if i am wrong.
it was doing this before the hardspl install
mr_fosi said:
it was doing this before the hardspl install
Click to expand...
Click to collapse
ok, i see. still, you may run into other issues with a mismatched hspl.
regarding your ghost button presses, might be some dust/gunk/corrosion under the buttons that is causing the ghost button presses. also, might be a faulty main flex cable (the cable that connects the top half with the motherboard in the bottom half) because this cable takes the signals from the buttons in the top half to the motherboard.
finally, putting it into standby manually doesn't stick? but if the device is left to enter standby according to the timeout, it stays in standby? hmmmmm its hard to say but really seems to sound like a radio/hspl problem...but if the issue exists with stock ROM+radio+spl, then might be a faulty camera button. i remember reading somewhere here in the kaiser general forums that if the camera button is half pressed (like when you press to focus the camera), then putting the device to standby will wake up the device. so check the camera button for dust/gunk/corrosion also.
I'll check the buttons for crud.
In the meantime it's now:
WM6.1
ROM: 3.34.721.2 WWE
Radio: 1.70.19.09
HardSPL: 3.56
And it's still having the problem.
Same Problem on Vogue
Hey, I'm having the same problem on my vogue, this is killing the battery life and it only partly charges over night. Same issue, goes into charging state even after phone is unplugged from charger. I have multiple batteries I have tried this with and multiple chargers, so the problem is with the phone. I've also tried multiple android ROMs as well as WM6.1, same issue. PLEASE HELP
stealthbear said:
Hey, I'm having the same problem on my vogue, this is killing the battery life and it only partly charges over night. Same issue, goes into charging state even after phone is unplugged from charger. I have multiple batteries I have tried this with and multiple chargers, so the problem is with the phone. I've also tried multiple android ROMs as well as WM6.1, same issue. PLEASE HELP
Click to expand...
Click to collapse
Hi stealthbear, you are not posting in the correct forum. This thread is intended for the kaiser please search here http://forum.xda-developers.com/forumdisplay.php?f=389. I hope that you solve your problem.
Hello,
I'm having issues with my N6 every time i take a picture with the flash ON it shuts my phone off completely and I cannot turn the phone back unless i connect the phone back to any charger. I've tried a different picture app and I still have the same issue with the phone shutting off.
the phone currently has Marshmallow 6.0 .1
baseband version: MDM9625 104662.22.05.32R
Kernel Version: 3.10.40-G9a3e9ef
build number MMB29V
I've tried a factory reset on the phone and cannot fix this issue Please Help! any feedback is appreciated.
Seems like some type of short-circuit kinda thing. If you're in the US, send it to Moto. If not, then R.I.P flash.
Also, what happens when you drag down the status bar and turn the torch on? Does it power off then too?
A similar thing happened with my Xperia Z2. Whenever I'd play audio through the speakers, a crackle sound would come, the screen would turn off, red LED would turn on and phone would just die. It took about 10 minutes to get it powered on after that, it had to be connected to a charger to boot it up again, holding the power button wouldn't do anything.
Yeah, definitely sounds hardware related to me. I've never had anything like that happen.