Hi folks,
As the tittle tells, now and then when I close the keyboard from my herald it resets itself...Does not always happens, sometimes I cannot reproduce it, and sometimes it does it several times in a row...
This is my 2nd Herald, the 1st one did this also until the touchscreen failed. Got that one repaired under warrenty. While this one whas in repair, my wife bought me a 2nd one with a German Rom and this one has now been affected with the same bugg...?!
Its just out of warranty now...I guess I could start using the "spare" P4350 but it came out of warranty with a French keyboard and Rom, not really what I prefer...
So anybody an idea? Bad connection between the slider and the body or a problem on the mainboard?
It seems that nobody has experience with this "problem"?!
Well, for me its simple...its my last HTC phone...2 phones who have the same problem, no thanks!
If it gets worse I will give it a hard reset with a hammer, that will solve it for once and for all...
I have a tmobile wing that had the same problem. turns out that after 20 or so times in a row, I decided to figure out what was happening, that it was the battery not making good connection. and closing the keyboard would cause the battery to jar loose for a split second and loose power. I cleaned the battery and the phone terminals and mine hasn't done it since . hope this helps
I've had that problem before with other HTC devices (wizard / Tmo MDA) ... I ended up just getting an exchange.
i've also had this problem with my herald. I fixed it with this file, I think you know how to use it...
file
This file is an Rom...If this would solve the problem I prefer to flash it with an official Rom from HTC...but why would it run fine for a year if its a Rom problem?
Related
Hey guys I need some help I have a new phone with original htc rom but with hardspl and .05 radios. This morning I turned it on and used it for about half the day this evening when I went to my room to shut it down and plug it in the touchscreen would not respond. I soft reset the device and removed the battery and then it slightly worked but was very sluggish and unresponsive compared to how it normally is. I looked to the unlock button on the loading page but was unable to find it. Any help you guys have would be great. Thanks
Have you tried hard resetting your device?
yes I have tried a hard reset but it is still not working. Any other ideas
Anybody have any advice I mean I don't think it is hardspl or the radio as I had been using it for a few days before it broke it is really erratic after talking to HTC they said if I can send it in to the people I bought it from requesting a replacement for a defective unit as they have a 14 day no questions asked return policy which is why I bought from them.
Heeeelpp !!!
I am going crazy over this problem :
I have had my HTC Diamond for less than two months and it has worked fine.
Two days ago it started misinterpreting my stylus' pointing on the screen.
It seem that the sensory-element in the screen has "moved"...
I have recalibrated the screen several times and it works for some 6 - 10 clicks.
Then the touch of the stylus is either not registered (if I try to reach something on top part of the screen) or I get results as if I was pointing between 0,1cm - 1,5 cm or more above og under (it varies) the actual contact point of the stylus (needless to say - I have given up using my fingertip).
I have tried with soft reset and have also tried the hard reset but to no avail.
It means that I can't use the phone for one thing and also, that most of the other functions are out of reach or very very hard to use because of the displacement.
Ozgur ? / Anybody ?
Chuckle
I have exactly the same problem on my wifes Diamond. Just havent got round to reporting it yet, thought i'd let her suffer a while first.
Suffering
mikey1963 said:
I have exactly the same problem on my wifes Diamond. Just havent got round to reporting it yet, thought i'd let her suffer a while first.
Click to expand...
Click to collapse
If it is acting up like mine, she must be crawling the walls by now and refusing any form of physical contact - just like the phone does ...
Mine is so bad now, that I can't call a number from my list or pick up the phone without 4 -5 tries at hitting the right spot let alone using any other function.
Against better knowledge I today updated the ROM with the new one from HTC - and it is quite evident, that is is a hardware thing.
I am handing in my complaints and the phone today.
I had the same problem on dutty's v2.2 rom yesterday. I reflashed a radio as i had problem with gps as well and it is good back again. Reflash your radio. If not flash radio and other rom. Usually HTC rom don't upgrade your radio!
Same problem here, my diamond stated misinterpreting slightly the stylus, now it's all just messed up, wherever you click, it detects the pulsation at the upper left side of the screen. It doesn't pass the calibration phase either.
I did not try to reflash the radio, just reflashed the stock SPL and original Vodafone ROM for sending it to RMA. However they are telling me that the whole RMA-thing will take AT LEAST 2 weeks. Over 15 days without my phone. I need it, that's madness! They should give the users a new phone and send the other back to HTC for whatever they want to do with it!
I think it happened after I tried playing a bad-formatted WAV file and the phone crashed. Should I try the Radio thing?
Hi everybody,
Today I experinced a very strange problem with my Diamond (for the second time):
During a phone call ,suddenly the diamond shuts off and the only possible thing to do was a soft reset.
The on/off hardware button did not work.!!
Did anybody experience such serious problem ?
Thanks in advance
P.S :ROM 1.93 (coocked) and Radio 1.00.25.08
yes me too..
my htc TOUCH diamond is all working ok EXCEPT IT resets itself during making and receiving calls, at least once a day
and then i have to wait for it to boot up again
it is really embarasing for me as the people who i talk to think i purpofefuly hang up on them
i dont know what is the problem, i have good reception, (t-mobile - Macedonia)
everything else with my diamond is working flawlessly
but this auto reset during calls at least once a day, and sometimes the inability to answer incoming calls no response from the touchscreen
can someone advise me if anyone of you run into this problem sometime?
i am afraid if it is hardware because theyt are not good service technicians over here, i am afraid to give it to them, cause they will return it scratched or something worse. no good experience with repair sevices here.
as for the firmware i have the standard updated firmware from the htc site of july 2008
please advise any software solution?
and help will be greatly appreciated
best regards..
Jap, had the same problem (check my problem thread http://forum.xda-developers.com/showthread.php?t=424648 ), amongst others. I had o2 return it to HTC. This was 10 days ago. I'm still waiting for my repaired phone. As soon as I get it back and an error report is submitted to me I will let you know what was wrong. The problem is pretty serious and I doubt that it's just a software problem.
I assume the best thing to do is to return the phone
it will not be a new phone, returned from service
i paid 500 euros brand new for this device 2 weeks ago
and it started resetting itself during calls the second day i bought it..
I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks
I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it
I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..
I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)
I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....
i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty
yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs
Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena
I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Click to expand...
Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.
Hello
I have a diamond htc rom 1.93.412.1ESN since I bought the unit come with serious problems with the display on the screen of alignment "Alinear pantalla" in system menu. Who here has or has the same problem, I already hard reset several times but not resolved, will defect in the unit? can you help me?
* Forgiveness by basic English, I am Chilean living in brazil
are you having a similar problem to this?
http://forum.xda-developers.com/showthread.php?t=438733
i've got the same problem.
When i align my screen it's ok buth 1 hr later when i put my stylus at the lower half of the screen its perfectly ok buth whe i put it at the top the presspoint is allways 1/2 a cm higher then my stylus.
so i have to do it several times a day
That is defect, I had that problem with my 2nd diamond. I tried several different ROM but the problem still there. So I returned it and get a replacement. My new one is perfect.
i had the same problem, i phoned htc who advised flashing with a orange uk, rom, then send to them if it didnt work
flashed it, same problem, so sent it in
just got an email, saying the warranty is void due to the rom being flashed
has anyone got a repair report for this issue
as my only recourse now is to get them to repair under the sales of goods act , as this is a hardware fault and their liability to fix
it is down to them to prove it was not inherantly faulty at the time of sale, but would like as much info as i can get to show that this is a hardware issue that has been experiance by other users