Hey guys I need some help I have a new phone with original htc rom but with hardspl and .05 radios. This morning I turned it on and used it for about half the day this evening when I went to my room to shut it down and plug it in the touchscreen would not respond. I soft reset the device and removed the battery and then it slightly worked but was very sluggish and unresponsive compared to how it normally is. I looked to the unlock button on the loading page but was unable to find it. Any help you guys have would be great. Thanks
Have you tried hard resetting your device?
yes I have tried a hard reset but it is still not working. Any other ideas
Anybody have any advice I mean I don't think it is hardspl or the radio as I had been using it for a few days before it broke it is really erratic after talking to HTC they said if I can send it in to the people I bought it from requesting a replacement for a defective unit as they have a 14 day no questions asked return policy which is why I bought from them.
Related
Hi all, just wondering if anyone else has had this problem...
Last week, on a very hot day in Australia (36*C), I received an SMS message whilst the phone was charging....
Anyway, this turned the Diamond on, and it connected to Wifi, and stayed powered up (for some reason) for a couple of hours....
Anyway, the phone was very very hot when I unplugged it, and since then it has been playing up very badly...
The problem has been getting worse and worse, and Now I am at the stage where the phone is almost bricked !
When I switch on the phone, I am presented with a white screen. (It doesnt boot up)
If I power up holding down the Volume Down, Rest, Power Button, I can get into the bootloader screen.
I can even reflash the phone with a new Rom....
If I reflash, the phone may run for a minute or so, then crash, and refuse to power on..... (Same problem as above)
Im reluctant to send the phone off for warranty, as they cannot give me an estimate of if it can be fixed, when it will be fixed, or what day of the week it is.....
Has anyone else had this problem, and if so, how did they fix it ??????
(Im hoping I just got a dud version... I love this phone, but I am hoping this is not a common problem !?!?!?!)
Cheers for any help anyone provides !!!!!
try removing battery for 10-15 and make sure your running a 1.93 rom because 1.37 and older are known for heat issues.
you may have already done this, but its not in your first post and there are order of operations to follow.
hey buddy even i hav the same problem..it just restarts after heating up..and after 2 restarts it doesnt even go beyond 1st diamond loading screen...dont know what to do....
Guys, send your phones back to repaired or replaced. Just explain to your provider what is going on and I'm sure they'll try to help.
yea buddy...i guess so...thats the best way i can get my diamond fixed..
Hi folks,
As the tittle tells, now and then when I close the keyboard from my herald it resets itself...Does not always happens, sometimes I cannot reproduce it, and sometimes it does it several times in a row...
This is my 2nd Herald, the 1st one did this also until the touchscreen failed. Got that one repaired under warrenty. While this one whas in repair, my wife bought me a 2nd one with a German Rom and this one has now been affected with the same bugg...?!
Its just out of warranty now...I guess I could start using the "spare" P4350 but it came out of warranty with a French keyboard and Rom, not really what I prefer...
So anybody an idea? Bad connection between the slider and the body or a problem on the mainboard?
It seems that nobody has experience with this "problem"?!
Well, for me its simple...its my last HTC phone...2 phones who have the same problem, no thanks!
If it gets worse I will give it a hard reset with a hammer, that will solve it for once and for all...
I have a tmobile wing that had the same problem. turns out that after 20 or so times in a row, I decided to figure out what was happening, that it was the battery not making good connection. and closing the keyboard would cause the battery to jar loose for a split second and loose power. I cleaned the battery and the phone terminals and mine hasn't done it since . hope this helps
I've had that problem before with other HTC devices (wizard / Tmo MDA) ... I ended up just getting an exchange.
i've also had this problem with my herald. I fixed it with this file, I think you know how to use it...
file
This file is an Rom...If this would solve the problem I prefer to flash it with an official Rom from HTC...but why would it run fine for a year if its a Rom problem?
Hi all,
I searched everywhere here but could not fnd any suitable answer...
Here's my problem:
My brand new Touch Diamond regularly shuts off, I mean it powers itself off on its own after three to four days of use, even if the battery is fully loaded...
After that, most of the times, I have to take the battery out then replace it, otherwise it won't start. Sometimes, a soft reset would do the trick.
A great lack of reliability, since you actually don't know when you phone has powered off... I let you iamgine how many missed calls I've been through...
Any suggestion, I mean except for a hard reset ? Faulty battery? WM 6.1 malfunction?
I have no running apps in the background, it is not plugged to USB or anything. It just cuts power and stays like that...
Thanks for any input,
Cheers from South of France!
I can't help you but i have the same problem sometimes. It just turns off and won't turn on by pressing the power button again. To get back to normal i also have to take out the battery!
BTW that phone is pretty buggy anyway. i really hope there is gonna be an update by htc real soon.
I seem to have the same problem. Has anyone of you found a solution or course?
I have to do a battery pull to restart the mda compact 4. It happens 10 times a day.
BTW: I have a T-Mobile MDA compact IV
frank-12move said:
I seem to have the same problem. Has anyone of you found a solution or course?
I have to do a battery pull to restart the mda compact 4. It happens 10 times a day.
Click to expand...
Click to collapse
you have to hard reset the device and reflash with the official ROM
Hakim Rahman said:
you have to hard reset the device and reflash with the official ROM
Click to expand...
Click to collapse
Hi, Hakim Rahman,
You´re wrong. There is no solution for this problem. I´m searching almost 2 years for help. My touch diamond was in guarantee when the problem appears. I returned the phone back, but the guys from the service said, the phone have been wet, although it was always dry in my pocket...
What should I say, HTC is the worst producer of pocket PCs, that´s all.
Actually I´ve already tried another ROMs...
problem seems to be solved
I have done a HARD reset on the phone 4 days ago. It seems to be stable now.
I had a Manilla skin installed as well as a prog that used the built-in gyroscope. Perhaps those were unstable...
Now they have been erased and the phone is back into its original configuration.
dodo_pv said:
Hi, Hakim Rahman,
You´re wrong. There is no solution for this problem. I´m searching almost 2 years for help. My touch diamond was in guarantee when the problem appears. I returned the phone back, but the guys from the service said, the phone have been wet, although it was always dry in my pocket...
What should I say, HTC is the worst producer of pocket PCs, that´s all.
Actually I´ve already tried another ROMs...
Click to expand...
Click to collapse
I think the mistake lies in yourself the less really understand the problems on the device....
Hello there community,
A few days ago my touchscreen just stopped working on my Touch Diamond, i tried everything to get it to work...
Updated rom with new firmware from the HTC website, did a soft rest, hard reset but it did not help
I hope maybe someone here had the same problem and solution for this, otherwise i have to RMA the device.
Thnx for any help
Hi Xnergy, have you got your Diamond repaired?
I am having the same problem on mine...
I had this also.
I did removed a battery for a whole day, like 24 hours, after that it works again!
Do the hard buttons work? I had something like this few times, as far as I remeber after removing battery for a moment it worked.
This happened to me in a few weeks ago. The touch screen either would not response, or that the alignment needed to be adjusted a few times a day. In the end, I send it in to the HTC service centre on 30th March. They replaced the whole touch screen, and courier it back to my office on 3rd April. The touch screen is working like brand new now.
yeh mine did this but i noticed tht if i keep the phones touchscreen worm abit it will function ok, gunna send it in to coz its starting to drive me up the wall
Hello to all you fine folks at xda.
I am not entirely new to your site but decided to register so I could post this thread since I am in need of your help.
I have already read hundred of threads on bricked/frozen/sod/... touch diamonds, but my situation seems to be unique.
So I have had my diamond for about 2 years now but haven't been using it for the last 6 months because of a sudden brick.
First of all you should probably know that I never tried to tamper with any soft or hardware of this phone so it may be considered a clean phone .. no romming no tweaking no installing of doubtable software etc..
When it bricked my diamond was in normal use (can't remember exactly what I was doing at the time but I think I was just texting to som1..). It suddenly went to black screen .. turned itself off.
I tried power button.. nothing
I tried red reset button at the back.. nothing
I tried power+vol down+center.. nothing
I tried charging.. nothing (not even circular light around the middle button).
I tried hooking it up to my pc.. nothing(no charging signs, not even a pop up on my pc that i connected a usb device)
I tried leaving the battery out for a while and re-inserting.. nothing
I tried a full charge overnight.. nothing
I tried slamming it into my head.. headache and nothing else..
So because all of the other threads about bricked diamonds seem to be about tampered with diamonds, I am wondering if there is a standard solution or other way that I can get my brick running smoothly again?
Hope I find tons of your answers and tips below!
Best regards and thanks in advance, Sam.
Bricked diamond
Two years is a long time for the battery life to be over. have you tried changing it?
No I haven't do they die that easily nowadays ? my other phones non pda all did much longer with their batteries..? What does a new battery cost me? thanks...
Why don't you go to a repair center or send it in for repair? You obviously didn't do anything that caused the malfunction, so why don't you give it a go.
In Europe you have a standard 24 months warranty on the device; hopefully you're in time.
Good luck