Unlucky :( Touch Diamond touchscreen stopped functioning - Touch Diamond, MDA Compact IV General

Hello there community,
A few days ago my touchscreen just stopped working on my Touch Diamond, i tried everything to get it to work...
Updated rom with new firmware from the HTC website, did a soft rest, hard reset but it did not help
I hope maybe someone here had the same problem and solution for this, otherwise i have to RMA the device.
Thnx for any help

Hi Xnergy, have you got your Diamond repaired?
I am having the same problem on mine...

I had this also.
I did removed a battery for a whole day, like 24 hours, after that it works again!

Do the hard buttons work? I had something like this few times, as far as I remeber after removing battery for a moment it worked.

This happened to me in a few weeks ago. The touch screen either would not response, or that the alignment needed to be adjusted a few times a day. In the end, I send it in to the HTC service centre on 30th March. They replaced the whole touch screen, and courier it back to my office on 3rd April. The touch screen is working like brand new now.

yeh mine did this but i noticed tht if i keep the phones touchscreen worm abit it will function ok, gunna send it in to coz its starting to drive me up the wall

Related

Touchpad stopped Working for 2 Days..Then started working

I have had a tytn II running smoothly for about 4 Months. Then out of the blue my touchpad stopped working. I thought that it was a rom problem and flashed loads of roms to see if it would resolve...nothing. Took it to repair shop..he said the touchscreen needed replacing.
Took it home from them and brought a touch screen from ebay for the phone. Twenty mins later the touch screen started responding to taps. . For two days the phone would not respond to screen tabs..after flashing I could not load any roms because they would not pass the calibration screen..and yes i did flush the memory each time I flashed a ram.
I wanted to know if this was a common problem with this phone.. If any user has had this problem too..and any related info would be nice

Major problem, touchscreen not working

Hey guys I need some help I have a new phone with original htc rom but with hardspl and .05 radios. This morning I turned it on and used it for about half the day this evening when I went to my room to shut it down and plug it in the touchscreen would not respond. I soft reset the device and removed the battery and then it slightly worked but was very sluggish and unresponsive compared to how it normally is. I looked to the unlock button on the loading page but was unable to find it. Any help you guys have would be great. Thanks
Have you tried hard resetting your device?
yes I have tried a hard reset but it is still not working. Any other ideas
Anybody have any advice I mean I don't think it is hardspl or the radio as I had been using it for a few days before it broke it is really erratic after talking to HTC they said if I can send it in to the people I bought it from requesting a replacement for a defective unit as they have a 14 day no questions asked return policy which is why I bought from them.

Touch screen is dead on my X1

Hello guys,
I got my new X1 few days ago, and today when i woke up i found out that the screen is not responding to touch...the stylus does nothing. I attempted a hard reset, but I can't align the screen because the stylus still does not work.
I managed to go to today screen and the mouse is working perfectly but touching the screen is not working at all, even through alignment.
No apparent cause to that.
Any idea how to fix this issue?
Thank you,
Try doing a reflash (with the generic ROM so that u won't lose the warranty)
If that doesn't work...i'm affraid there's nothing left to do but go and replace the touchscreen (it's still in warranty isn't it)
Sorry pal
Oww, sounds like a bad problem. You should indeed try a hard reset (though from what I see you've already tried).
If that's a no-go, it's warranty time. I guess you got unlucky. Good luck patching it up!
You can try installing X1 SoftTouch which will max out the responsiveness of your touchscreen in the registry without having to calibrate. I'm not highly optimistic it will work in your case but it won't hurt to try. The .cab is here:
http://forum.xda-developers.com/showthread.php?t=485037
Well guys,
you will never believe it, i read in a forum that some guy faced the same problem with another WM device and he moved the battery and left it overnight and the second day the phone was alive again.
Guess what? I did the same and amazingly it worked.
By the way thank you (ring-bearer) for the cab file, i installed it and it has improved the touch responsiveness.
Touchscreen Fixed
Hi Thanks for that. I tried the take the battery out and leave it over night trivk and it worked for me to! Brilliant! Upgraded the touchscreen with the cab file to - all good. Thanks again.
for me this trick (remove the battery for one day) doesn't work.
also i changed the touchscreen but no results.
maybe the problem is somewhere else

Diamond touch screen not reacting when touched.

The touch screen of my htc touch diamond is not working properly. It does not react to my touch. For me to get it to work I have to rub my fingers over it then it will be work again as normal. This only lasts for a few minutes after a while it becomes non responsive again. It is like it has to be warmed up to get it to work. This a problem when it comes to sending text messages. (the problem remains when I remove the protective screen).
Anyone has a answer to this?
remember the last program you installed and remove it , maybe it cause this problem
or try hardreset
Tried both methods still not working. I have ran out of ideas. Anyone else expierenced this problem?
Im having the same problem with my Raphael
To really know whether it is a hardware problem or software based problem, I recommend a hard reset and see whether the problem persists...
this is likely to be water damage on the screen. send it off for warranty see if they fix it. they fixed it for mine.
The thing is iv noticed the touch screen isn't thermal reactive like most touch screens. In other words the temprature of your finger is sensed on thermal screens, the HTC you can use anything solid that makes contact. Usefull if you have long nails.
So I'm guessing its probably hardware if it works after a while of 'rubbing' it, But like otacon said I would do a hard reset before jumping to that conclusion.
Same problem
Hi there....i saw that this is an old thread but did you manage to get it to work?
Cause i have a HTC Diamond that i changed both the displays on(LCD and the "point screen") and everything works fine on mine now,even tried to recieve phonecalls and it works excellent so as i said EVERYTHING works like a charm but the touch function.....it doesn´t react in any way while trying to use the touch function and i have tried soft reset,hard reset,new rom,checked all the internal connections around 4-5times and everything is ok but the damn touch function won´t work whatever i do with it.
I haven´t "glued" the 2 screens together,but they are sitting close to eachother so it should work anyways right?
Now from what i have seen on internet is that there are different versions of touch screens available on the market and i ordered the LCD from one company and the touch screen from another.
Could it be so that they aren´t compatible together or am i doing something wrong?
I´m still stuck at "Tap the screen to set up your Windows Mobile-based device" and can´t get any further after trying another rom.
Please help me out if it´s possible.
I have exactly the same issue you're experiencing, I've actual flashed the original rom, thinking that might put every settings in place to make it work, but no joy.
I don't be leave the concept of the weather condition equate to the performance of the device, as read in some of the forums. reason being I've had mine in very hot climate Country for over year whiles working on a project in Africa. In fact that was when I realised the the screen has become unresponsive.
I think this is a hardware issue.
It´s working perfect again
So since my last reply i ordered a new touch digitizer and lcd display and soldered them together carefully(first time i bought a lcd and digitizer from two different companies so they weren´t compatible with eachother and made the touch defective and second time i bought both digitizer and LCD screen from the same company and then it worked) and it has been working perfect since i last wrote my comment so i recomend you check the contacts/connections first on the phone because i had some minor issues with them when i assambled the phone again so i had to #wiggle# the contacts so i made sure they were connected.
We had a company here that sold lcd displays and digitizers out for a total of 30dollars with shipping so i had nothing to loose on it so that´s why i ordered a new set again and that made everything work as a charm since i replaced it.
Now i have searched online about the displays and the digitizers and i have found out that there are atlast three different versions of them so if you order a digitizer and a LCD make sure you atleast order both from the same company so it doesn´t happen the same to you what happened to me the first time.
Cheers and hope i helped you somewhat or else just ask on and i should try to answer.

[Q] I have replaced my screen twice but the touch screen stops working after 24h

Hi friends,
A week ago I decided to finally replace the cracked screen of my phone. The phone was perfectly working, with the exception of the annoying lines everywhere around the broken glass.
I went to a repair service (not official) to have it changed for a new one (glass+lcd) and got it back repaired after few days.
During the first hours the phone was working just fine, but I noticed that the touch screen was slowly getting erratic. After few hours it was just a bit erratic but ok. 10 hours later it was almost impossible to use already. 24 later it didn't respond anymore to the touch.
I went back to the repair service and asked for a new screen that I got for free because we assumed it was a problem of the new screen. Problem is, it happened exactly the same with the second one!! And now, 24 hours later, it doesn't work anymore.
I have done a factory reset. I have flashed new ROMs, I have flashed back to the stock ROM, updated it, nothing has changed so it totally looks like a hardware issue.
My question is:
What may be causing my new screens to go mad after working perfectly fine during the first hours?
Summary:
My Moto G 2014 works perfectly, but it has a crack in the screen
Decide to go to a non official repair service to have it changed for a new one (LCD + Glass)
First hours with the new screen: All works fine
Slowly, the touch screen becomes more and more erratic
24 hours later the touch screen is useless (it still reacts to touch but totally mad and weak)
Decide to have it replaced again (this time for free)
With the second new screen, we test that works fine, and to confirm that is not the phone, we install back again the first new screen, verifying that it doesn't work.
Finally install the second new screen. All seems to be perfect!
Experience again all the previous points
What should I do lads? Did the repair service **** my phone? ;^(
It could be that water somehow got in (speaking from experience).
xRandomLurker said:
It could be that water somehow got in (speaking from experience).
Click to expand...
Click to collapse
How would that explain that the newly replaced screens work fine for the first hours and then gradually stop working?. Also , I can't imagine how water got in the phone for the last weeks, besides, it works perfectly, is just the touch screen.Water would most likely **** more things. no?
Has anyone experienced the same problem as me?
thanks!
Is it genuine?
sky0165 said:
Is it genuine?
Click to expand...
Click to collapse
The screen? I don't actually know. But after changing twice the LCD seems unlikely that the LCD was defective. It may be more related to my phone (although I can't understand what) and something the guy of the repair service ****ed.
Any thoughts?
thanks for the help

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