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After upgrading to WM5 and letting my battery drain right down, and doing a hard reset, whenever I attempt to sync now I get a screen entitled 'User Information' and it states 'Please correct your Exchange Server password.'.
I don't and have never had exchange connectivity with my BA.
Any ideas how to get rid of this?
Thank you.
I am having this issue also. When this occurs the green Active Sync icon in the sys tray will spin forever. Clearly it is trying to connect to an Exchange server, this just started happening.
Actually I started noticing this happening after I established a sync partnership on my computer at work. On that computer I used to use a 'guest' partnership. Then one day I switched to a regular partnership. Although I have all the application unchecked ‘not sync’ I am guessing that there is something trying to happen behind the scenes.
I get this every once in a while. But I enter any password and it starts or I dosconnect it turn the BA off and on and then it works too
Yeah I just put random crap in and told it to save the password and the issue went away...strange.
Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
Graf Zeppelin said:
Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
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Click to collapse
did u try some system tool to see what processes are the kaiser runing? Try to see the running processes before and after the sync, maybe the sync starts some process that is causing your problems.
hi guys, i got my Diamond and was very pleased with it, but i got a problem with the Outlook e-mail client...
i've set-up my outlook client to sync with my gmail imap, but i found out that it won't sync with the schedule settings (x minutes) while on stanby mode... a very strange behavior...
but when i turn on the device it will automatically sync with gmail, but the problem is i need to keep on turning my device on & off... it's just like using the manual checking method...
anyone out there having the same problem?
i've tried exchange push mail, it works fine even the device is on standby mode... (the D-pad ring flashes if i got mail pushed immediately)
Getting exactly the same issue, been searching around, but can't find a solution to it at all. If I do a manual send and receive then everything comes through fine.
It sometimes seem to work, but more often than not it doesn't. Anyone have an idea of a solution or what the problem is?
Also does anyone know how to schedule it so it only does it during certain hours of the day?
Thanks
Is there a way round this?
I've now worked out that when the diamond is locked with the screen off, it's effectively in suspend and won't check for e-mails while in this state. Is there a way round this? Think it's a bit silly that unless you 'wake it' it doesn't check for new mail.
or do I need to use push.....
I have the same problem for my other IMAP account as well. Don't know if POP is affected by this.. My screen is not locked when turned off however, it's just... off, stand-by.
We should not have to use push. That truly is completely different. Might this be some energy saving issue?
I've got the same problem! Anyone with any ideas?
was using ROM 1.37.707.1 before,
and now i am just upgraded to 1.93.831.1
in both version my IMAP with gmail worked fine.... sync time is every 5 min, and my phone get the mail even when on stanby....
default settings, even the IMAP settings were set automaticly
I just upgraded to SwiftBL 4.0, which is ROM 1.93.405.1. In that ROM, email works all right, but not fetching mail each 5 minutes in stand-by. When powered on it works flawlessly, it just won't wake up.
not only happens on Google, it happens on Hotmail too, it wont sync until the device is turned on manually from standby mode.
so just upgrade to 1.93 this issue will be resolved?
Nope, as I just said.. I'm running a 1.93 ROM, it does not work.
In fact, I did a test on this issue by removing the TF3D interface, unfortunately, the problem remains with and without TF3D. Most likely this is caused by the WM itself.
p.s. running 1.37 atm
It's a known issue and has been discussed a few times already. Sometimes it works, but it's not clear when.
I've tried other email software, but I did not really find a good one. I also tried Emoze and Emansio. Both do not support sub-folder. Emansio works perfect (also in stand-by) but it's not cheap.
So, I'm still searching for a good solution
I suffer the same.
I got to a point were I think I should decide when I have time to read my email, so I put in on Manual sync.
For some time ago I thought it was kick ass that mail got in to my Diamond automatically, but I do nothing with it.
Now, when I have some minutes, I sit down and check my mail Safes battery and my time
the best solution should be wait for the ROM fix I believe..
i've upgraded my rom to the original 1.93 (HK english) & found out that the e-mail for gmail imap is working perfectly...
i've tried to use it for a day, i even turned off my push mail to see if it really works...
it's doing fine for now, i set it to receive every 30 mins, so far i haven't got any delays or miss emails...
How do you lock your phone?
I found after upgrading to 1.93 it seemed to work fine, but I was using s2u2 at the time. I uninstalled this and now use the built in lock to come on automatically when I turn the screen off. Now it does not check for e-mails at all. Is there a setting to stop this or another locking app which won't stop e-mails from checking - I found s2u2 draining the battery so don't want to go back to it.
What one needs to have push email working on Diamond. I have 2 Gmail IMAP accounts that want to be pushed to my mobile?
EazyVG said:
What one needs to have push email working on Diamond. I have 2 Gmail IMAP accounts that want to be pushed to my mobile?
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Push email and IMAP are two different things.
To have Push email, you need to have Exchange Server, which has Push email functionality.
Give yerself a break, get email once in 15 minutes.
I have got rid of the eager of getting the mails immediatedly: I mostly don't have time to answer anyway.
I know have set it to once in an hour! In weekends once in 4 hours. I myself make out when I want to read my mail, that's why push-email has been disabled here
Saves battery too
Does anybody else use Gmail, or any other email with IMAP through their Kaiser and experience problems?
Probably 90% of my Send and Receives end up with the error "Cannot connect to the incoming mail server...". Despite the status at the bottom progressing from Connecting --> Logging on --> Receiving Headers --> Disconnecting. This happens whether connected via HSDPA, WiFi, or sharing my computer's connection via USB.
I'm pretty sure I have the settings right as like I said, sometimes all the folders will synchronise and emails download correctly. Gmail also works fine through Outlook on my computer.
I use Gmail with IMAP and don't have any problems. I use it with both Gmail and my own domain (using Google apps)
None
No problems here either.
no problem, but i use flexmail in order to use IMAP Idle.
I occasionally have the same problem with GMail. You will need to unlock the CAPTCHA. I will go for weeks without a problem, and then I'll have a few days when I have to do this 3-4 times a day.
First, close down your e-mail client. Then go to https://www.google.com/accounts/displayunlockcaptcha and complete all the fields.
Once you've done that, restart your e-mail client and it should work.
Hope this helps!
the problem might be that you are connected to your account from another place (PC, other PPC,...) at the same time. i think this could cause some problems with IMAP. make sure you are not connected to your account from elsewhere and then try with kaiser
I guess it just checks for new mails, and nothing else,I had same problem, it just used d/l new emails only. so if u go to gmail a/c and check d/l mail from so and so date, that might help.
antihrist said:
the problem might be that you are connected to your account from another place (PC, other PPC,...) at the same time. i think this could cause some problems with IMAP. make sure you are not connected to your account from elsewhere and then try with kaiser
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That *shouldn't* happen as IMAP explicitly allows multiple connections, and actually makes allowances for this. I use Flexmail too which works fine, sorry I can't be more helpful
I've tried unlocking the Captcha, resetting the mail program. I'm now in the process of archiving my emails and reducing the size of the folders I synchronise. Hopefully it's as simple as the Kaiser struggling with message quantity.
Failing that, I'm going to trial Flexmail although I begrudge paying for a client when I've got a half decent (supposedly,) one pre-installed.
I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
carterisgod said:
I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
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I've only had my TELUS Diamond for a couple of weeks now. I did see where it wasn't automatically syncing when I went from a Wi-Fi to a CDMA connection. I went into Comm Manager and reconfigured Wi-Fi to be on and the Data Connection to be on and ran a manual sync. After that I seemed to stay connected. It may also have had something to do with syncing through the PC and over the air to the Exchange server at the same time. In any case, I don't think it's TELUS or your Exchange server.
yeah, my wi-if and data connection are both on. I've called Telus and then HTC support with no luck.
This is my second Diamond with the exact same issue.
Im having trouble with getting telus mobile email to push to my device at a decent rate.
this might help you
http://forum.ppcgeeks.com/showthread.php?p=423742&posted=1#post423742
Same Problem
carterisgod said:
I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
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Click to collapse
I've had recurring problems with this as well, using a Telus Touch Diamond. I have taken the habit of resetting the phone and then it works fine for a day or two, then I find it isn't working again. I get enough junk that if I'm not seeing mail in a couple of hours I know when it's stuck.
I think it's a phone software problem, but haven't got a clue what. I was using a P4000 on this network for over a year on the same exchange server service (4smartphone.com) and never had problems. I'm hoping for a rom update for this and other quirks that must be tended to - principally in the browser. Cheers!
I am having the same issue with my HTC Diamond. When setting the schedule to "As items arrive" it will connect to the Exchange server, but never syncs. When I do a manual sync then, it carries out the sync, but disconnects from Exchange afterwards.
This worked perfectly on my HTC TyTN on the same Exchange server.