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Currently, i have a $600 pile of garbage because I can't get a $20 part. I am hoping that someone one here might be able to help me out.
The piece I am looking for, i believe is referred to as the "Vibrator with Frame". The link below, is the only place I can find the piece, but after numerous emails, I get no response, not sure it's because I only speak english, or they only advertise it, but don't actually have the part
http://www.lunacommerce.com/269-google-nexus-one-vibrator-with-frame.html
There is a piece of electrical tape attached to this part, but underneath it lies the antena for GSM reception (wish I knew this beforehand), an orange colour.
So, does anyone on here have any idea how I could get this piece? Does anyone have a bricked nexus one wanting to sell any parts? PLEASE, ANYONE????????
I have contacted HTC, (unbelievably), they claim there is no parts department, so I can't get this part from them, unless I send in the phone (which I am not willing to do). I was thinking there must be some third party repair centers that might be able to get this as well, but they couldn't tell me of any.
Also, I don't need this thread to be full of comments suggesting I shouldn't had taken this apart to begin with, I realize my mistake. I am an electronics technologist by trade, I have taken apart many devices in my time, just had some unfortunate luck this time around.
Any help/suggestions would be appreciated.
Not to be unhelpful here, but when I read the title of this thread I thought you were looking for something toooooootally different.
unremarked said:
Not to be unhelpful here, but when I read the title of this thread I thought you were looking for something toooooootally different.
Click to expand...
Click to collapse
I will second this.
unremarked said:
Not to be unhelpful here, but when I read the title of this thread I thought you were looking for something toooooootally different.
Click to expand...
Click to collapse
Well, first off I just realized I should have posted this thread in Q&A section, sorry Moderators.
Trust me, I realize that (in reply to quoted comment), if you think about it though, my subject is the literal part I am looking for, what I need (the antenna), is attached to this part.
I never thought originally that this was the part I was looking for either, but this is the only way to explain it.
ive seen 3 sites for nexus one parts somewhere either in the Q and A or the accessories forums.
Found the part, problem solved!
Well, thanks to a pm I received, I was able to order this part through ebay. Had to spend a little more than I wanted, but at least now I can put this back together and have a working phone to sell.
To respond to the post above, yes there are many sites with "parts for Nexus One" phones, I have been to many, many sites. I wouldn't have posted such a detailed question to begin with if it was that easy. All of these "parts" sites, offer aftermarket accessories, not internal components, well besides the touchscreen and digitizer.
Anyways, problem solved (hopefully, not sure until it is installed I guess!)
Gap between the aluminum housing and plastic.
Can send to HTC?
There are various posts on here about this.
Some examples are ok, without a gap whilst others have been less fortunate.
If it bothers you then get in touch with the place you bought it from and request an exchange
Sent from my HTC One using xda app-developers app
Ahh that looks nasty.
Like the above poster, do go and get it exchanged if you're within your exchange time frame. Will be much faster than sending it to HTC. Just tell them it's a manufacturer's defect and you want to exchange your unit for the same model, just one without defects.
Common problem, but yours is one of the worst cases :S
You can try to clamp the speakers down and it should -- theoretically -- seal the gap. Maybe heat it with a hair dryer on high about 4 inches away only over the problem area (while having your phone covered by something to protect it like a towel). Some users managed to seal the gap with just a case!
reply from htc
Reply from HTC:
Thank you for your email regarding your HTC One.
My name is Ryan and I am a Technical Support Agent for the HTC Written Team.
I am sorry that your device is not in a perfect condition at this time. If you require a replacement we suggest contacting the retailer who sold the device to you or if you are happy for us to repair the phone please continue with this email.
I would like to arrange for your phone to be repaired in our UK Repair Centre. Please read the following instructions carefully. By proceeding with the repair you agree to the terms and conditions of the repair service.
During repair, we will install the latest software as part of the diagnosis and testing phase. All the data from the phone will be lost, except for data stored on the SD card, SIM card, or online services, if applicable. If this is possible please check our online Help pages on how to backup your data.
Do not send the SD Memory Card, SIM Card, Battery, Back covers and other accessory items included or not in the product's box. All we need is the bare device. We can’t be held liable for any of these being sent in as they won’t be returned.
Package the device as you would like to receive it. In a good strong box with plenty of padding. You can use the original box, but it will not be returned to you. This information overrules the one in the repair tick-sheet instructions.
Should our engineers find any physical damage, wear and tear, illegal software, illegal repair attempts or your warranty has expired, the repair will be chargeable and we will send you a quote via email.
You are under no obligation to accept the quote and if you decline, there will be an approximate £25 diagnosis, shipping and handling fee to have the device returned to you unrepaired.
If the device is within warranty period and the fault is covered then there will be no cost to yourself.
Liquid-damaged devices are returned immediately, unrepaired and without charge as they are classed as beyond economic repair.
If you are within your warranty period and the fault is covered there will be no cost to yourself.
Repairs will take approximately 7 working days from when it arrives at the HTC Repair Centre and it's subject to parts availability.
final reply frim htc
Final reply from HTC:
Thank you for replying.
We have acknowledged the gap maybe a manufacturing defect and we have offered a repair service for you. As we have not attempted any repairs on your device we are simply unable to replace the phone, this was why I suggested contacting the retailer to have them replace it.
The gap at the top of you device can be rectified in our repair centre and we will ensure it is returned back to you in perfect working condition.
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Sincerely,
Ryan
HTC
According to:
http://www.htc.com/us/go/htc-software-updates/
The update for One mini is getting pushed to customers.
If there is a brave soul wishing to port this, I might have something to help you along.
I have the JTAG pinout for HTC First, which will enable de-bricking of our phones, should it occur. However I damaged my RIFFBox while probing this phone (due to design mistake in the RIFFBox), and now I don't have a working probe. I asked the RIFFBox developer to exchange my JTAG box in exchange for the pinout and a dump from my phone, but the a$$holes said they will not because the JTAG box somehow makes me rich and it should be a good investment for me. When I explained to them that I don't do phone repairs for a living, but rather making modifications as a hobby, they were like "too bad". Long story short, they took the dump from my phone, but never gave me a new JTAG box. I didn't give them the JTAG pinout though. Sooo. I think because I personally invested into figuring out the pinout for this phone, I thought it would be fair if we get a fundraiser going for me to buy a new JTAG box or some other similar functioning logic probe. Just to be clear, my JTAG still works, but logic probe does not (a separate feature). I suppose if anyone wants to donate a high speed digital oscilloscope, that will do also. In return I make the pinout public. I might make it public anyway, but I thought I'd ask for contribution first.
Yes, I tested my pinout, I already changed the IMEI on my HTC First. I have the pinout diagrams made, as I was expecting the RIFFBox developer to come through with help to me, but they did not.
Anyone interested in this help-me-help-you-help-us-all?
I'm surprised this hasn't been posted yet, but didn't find it in a forum search. There is a class action lawsuit that has been filed regarding the Note 4 eMMC failure. Here's the link for more info and to inquire about your claim:
http://www.classlawdc.com/2017/04/25/investigation-samsung-galaxy-note-4-mmc_read-failed-defect/
I posted that in the eMMC Read Fail topic about a month ago but for sure it needs to be out in the open like this! Its good to note that at the moment its only being looked into by these Lawyers in the US. I contacted them but they said they were not working with anyone in Canada at the moment, So I'm SOL for this
I live in Canada as well and I have filed an official complaint with the BBB Better Business Bureau against Samsung Electronics Canada. If you are interested in following the same approach make sure you file a complaint not a review because you can't do both, and a complaint if accepted by the BBB is forwarded to Samsung Electronics Canada from the BBB on your behalf to seek a resolution. Samsung only after being contacted by the BBB is now trying to work out a resolution with me to fix my Note 4 but I have been asking Samsung at many different levels and occasions to do that with no success only being quoted "Out of Warranty Policy". At least now they are trying to resolve my problem. It shouldn't have taken this much time and frustration as it has since I have been without a working Note 4 since the day in mid May when an OTA android update issued from my carrier triggered an instant unrecoverable hardware malfunction in my phone. As well I also sent a note to CBC Marketplace informing them of a possible story concerning Note 4 owners having this problem and letting them know that there was a lawsuit launched in the US concerning the very same issue and wondering if they could help inform other Canadians and provide awareness of the issue so ALL Canadian Note 4 owners with problem-ed devices could be heard so loudly that Samsung Electronics Canada would listen. I encourage any other Canadian Note 4 owners to do the same. The Galaxy Note 4 when it was working was truly a remarkable device and it is sad that it died way too soon.
But this issue plagues the Note 2 as well. Though I reckon that model is a bit older. I wonder how long my phone will last, I already have random reboots and the sound sometimes stutters if I play music with Spotify (SM-n910c.) GPS can be also spotty from time to time.
Quality 700$+ phone.
Canada
Just sent in my BBB complaint as well to Sam Canada. Did you hear back from them? I was quoted a $400+ repair bill (which I declined). Frankly I’m not keen on finding a used eMMC/motherboard and repairing it myself, only to have the issue happen all over again.
how do i know if this will affect my Note 4? or does it affect all note 4? My phone was made and pruchased in 2017 so i still have warranty.
https://www.pacermonitor.com/public/case/22154208/BETURE_et_al_v_SAMSUNG_ELECTRONICS_AMERICA
class action lawsuit status
My N910F has unfortunately developed all the signs and symptoms of the widely reported of eMMC failure a couple of weeks ago. As it is still under Samsung's UK 2 year warranty, my faulty phone to be picked up and sent for inspection to one of their approved repair centres (A NOVO) . Subsequently, the phone back was sent back quickly to me unrepaired and with an attached (standard looking template) letter stating that your engineer has tested my device and found that it is not working because "it has been subjected to SEVERE physical damage internally" and that physical damage is not covered by the manufacturer's warranty.
As I am 100% satisfied that my phone is in pristine physical condition and has been very well looked after with 2 covering cases all the time as well as a screen protector and has never been subjected to drops, liquid exposure or any other physical damage, I have asked Samsung to send me the detailed engineer report as to the nature of the fault found. I am intending on getting an independent assessment of the phone and will aim to produce an independent report on the fault with a view on taking this further with trading standards or other consumer protection agencies. Samsung have been extremely evasive and very uncooperative and have asked me to contact the service centre directly to discuss the issue with their 'engineer'. I cannot in reality understand how this would help resolve my problem as their engineers will very likey just perpetuate the same lies that they had come up with previously in their letter to me.
I will try and get in touch with the service centre and see what they would come up with but I am not holding much hope and was looking to see if anyone who might have been in a similar position might have any suggestions as how to proceed with trying to get Samsung to take responsibility. Needles to say, no more Samsung for me in any way in the future.
lewis.james.750983 said:
https://www.pacermonitor.com/public/case/22154208/BETURE_et_al_v_SAMSUNG_ELECTRONICS_AMERICA
class action lawsuit status
Click to expand...
Click to collapse
Status for dummies update? I can't find a place toto buy brand new motherboards anywhere and used ones are $50 with no guarantees if they're not going to have the same issue...all while I'm stuck using my slowass Note 2 and refuse to goto a 5 or higher since they don't have removable batteries.
Samsung keeps letting innocent customers down with its faulty hardware...
immabum said:
Just sent in my BBB complaint as well to Sam Canada. Did you hear back from them? I was quoted a $400+ repair bill (which I declined). Frankly I’m not keen on finding a used eMMC/motherboard and repairing it myself, only to have the issue happen all over again.
Click to expand...
Click to collapse
I did eventually get an offer via email routed through the BBB from Samsung Canada and they offered a one-time out of warranty repair for my device. (Don't get too excited there's more to the story.) I repeatedly being very polite asked them to contact me directly by phone because I had some concerns about there offer and all I asked was for a phone conversation for the "Senior Computer Service for Canada Rep" to reassure me that my device would be repaired without cost to me but they would never even consider my request and simply reply back with an abrupt somewhat ignorant responses like I was asking for something like the moon. Long story short I had a slight sign of Liquid Damage on my devices LD sticker and I was being incredibly honest that this had occurred over a several month period having to chill my device in the freezer on a regular basis to get it to boot this caused condensation which was shown on one corner of the LD sticker. This would not have happened if Samsung Canada had offered the repair 4 months prior when I initially started having problems with the device. So through no fault of my own trying to use a failing product Samsung Canada found a way to WEASEL out by using my own jerry-rigged hardship with their faulty hardware against me. If I had sent my phone into an authorized repair center and they found LD on my phone I would have had to pay for shipping costs to and from the center as well as an assessment fee and my device would be held ransom until I paid up. Goodness knows how much that would have cost me. I will hang on to my busted device in case the class action in the US is won and might extend therefore into Canada. I could even sell my Note 4 on eBay for parts because everything else besides the motherboard is absolutely pristine.
Samsung Canada had a perfect chance to help a polite loyal customer but they chose not to. I have had the same sort of things happen with Apple products in the past and "Oh Boy" did they treat me differently, with dignity and respect and they went out of their way to help me but Samsung Canada did the exact opposite. I think this is done because they know its a genuine hardware defect and if they help their customers out it would be the same as admitting they are guilty of selling poorly designed products and then be on the hook a open up a large amount of liability for the company.
Either way though us poor customers who have been burned by this company will not simply lie down and be quiet the internet is a great place to expose companies when they screw up a product and leave customers hanging.
I hope someone else has better luck dealing with Samsung than I did. The strange thing is for a brief moment when they first said they would fix my device I actually thought they were going to come thru but the end result stung much more when they didn't. Samsung Canada you blew it!!!!!!
Aiadi said:
My N910F has unfortunately developed all the signs and symptoms of the widely reported of eMMC failure a couple of weeks ago. As it is still under Samsung's UK 2 year warranty, my faulty phone to be picked up and sent for inspection to one of their approved repair centres (A NOVO) . Subsequently, the phone back was sent back quickly to me unrepaired and with an attached (standard looking template) letter stating that your engineer has tested my device and found that it is not working because "it has been subjected to SEVERE physical damage internally" and that physical damage is not covered by the manufacturer's warranty.
As I am 100% satisfied that my phone is in pristine physical condition and has been very well looked after with 2 covering cases all the time as well as a screen protector and has never been subjected to drops, liquid exposure or any other physical damage, I have asked Samsung to send me the detailed engineer report as to the nature of the fault found. I am intending on getting an independent assessment of the phone and will aim to produce an independent report on the fault with a view on taking this further with trading standards or other consumer protection agencies. Samsung have been extremely evasive and very uncooperative and have asked me to contact the service centre directly to discuss the issue with their 'engineer'. I cannot in reality understand how this would help resolve my problem as their engineers will very likey just perpetuate the same lies that they had come up with previously in their letter to me.
I will try and get in touch with the service centre and see what they would come up with but I am not holding much hope and was looking to see if anyone who might have been in a similar position might have any suggestions as how to proceed with trying to get Samsung to take responsibility. Needles to say, no more Samsung for me in any way in the future.
Click to expand...
Click to collapse
An update on my situation: After all the hassle that I have had from Samsung and their customer service, I contacted Amazon UK from whom I purchased the phone. They have very kindly offered to take my phone for repair through their approved repair centre which has managed to identify the fault with the printed circuit board and replaced the faulty circuit board with the phone returned to me today in full working order again and without any charges incurred by myself. Needless to say "Shamesung" offered no explanation as to how Amazon's repair centre has been able to do what their own engineers could not manage and could not explain the lies on their engineer's report about my phone being subjected to severe physical/liquid damage when Amazon's report clearly identified motherboard failure and replacement.
I cannot praise Amazon highly enough for the steps they have taken to solve my problem and although I am happy to have my phone back, I have decided not to purchase any other product manufactured by Shamesung whatsoever and will do my best to dissuade anyone I know from making the same mistake.
immabum said:
Just sent in my BBB complaint as well to Sam Canada. Did you hear back from them? I was quoted a $400+ repair bill (which I declined). Frankly I’m not keen on finding a used eMMC/motherboard and repairing it myself, only to have the issue happen all over again.
Click to expand...
Click to collapse
Just wanted to comment, that it was a pain in the ass, but I did report through the BBB in Canada -and I got the repair done for free. In my complaint to the BBB, I mentioned the fact that it wasn't an isolated issue and made reference to the class action law suit in the US. Samsung asked for a lot of documentation, had my phone at one of their stores and refused to ship it to their service center. Then they cancelled the repair offer because of it sitting at THEIR own store, the one I paid a $35 shipping fee. Their customer service guy Robert emailed me saying that he would take care of it, but in the end didn't and stopped replying to my emails. I sent in my phone anyways seeing as it was a lemon. 3 months after this process was started, I finally got my phone back -fixed. I ended up giving it to my dad anyways *he had no ideas the pain I went through haha* Hope you guys get your repairs done for free as well!
Aiadi
Good you got it sorted. I just became aware of this problem, so I'll keep an eye on it.
It's worth for UK members to keep in mind the "Fit for purpose clause" that is still valid if the device is out of warranty. An extract below:
"Six months or more
If a fault develops after the first six months, the burden is on you to prove that the product was faulty at the time of delivery.
In practice, this may require some form of expert report, opinion or evidence of similar problems across the product range.
Find out more about how to return a faulty item and claim a refund, repair or replacement from a retailer.
You have six years to take a claim to the small claims court for faulty goods in England, Wales and Northern Ireland, and five years in Scotland.
This doesn't mean that a product has to last six years - just that you have this length of time in which to make a claim if a retailer refuses to repair or replace a faulty product. "
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
Sent from my [device_name] using XDA-Developers Legacy app
Wadadli said:
Aiadi
Good you got it sorted. I just became aware of this problem, so I'll keep an eye on it.
It's worth for UK members to keep in mind the "Fit for purpose clause" that is still valid if the device is out of warranty. An extract below:
"Six months or more
If a fault develops after the first six months, the burden is on you to prove that the product was faulty at the time of delivery.
In practice, this may require some form of expert report, opinion or evidence of similar problems across the product range.
Find out more about how to return a faulty item and claim a refund, repair or replacement from a retailer.
You have six years to take a claim to the small claims court for faulty goods in England, Wales and Northern Ireland, and five years in Scotland.
This doesn't mean that a product has to last six years - just that you have this length of time in which to make a claim if a retailer refuses to repair or replace a faulty product. "
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Many thanks indeed Wadadli. I know there is quite a bit of customer protection but the difficulty was to establish what the fault was with the phone with the situation being "my word against Samsung's". I hope no one else falls into this.
wkustu said:
I'm surprised this hasn't been posted yet, but didn't find it in a forum search. There is a class action lawsuit that has been filed regarding the Note 4 eMMC failure. Here's the link for more info and to inquire about your claim:
http://www.classlawdc.com/2017/04/25/investigation-samsung-galaxy-note-4-mmc_read-failed-defect/
Click to expand...
Click to collapse
I contacted this Law Firm mentioning I am having same issue and they asked me if I can submit the details using below form. You can add this to thread if anyone else wants to contact them.
https://forms.office.com/Pages/ResponsePage.aspx?id=M1Awu4pX0ky56HfvNeJmB2eE_TkEyrJIjTBCKPN74zBUOEdNSVRDNkhXRFpTNzBRTTNMWkM5SUtNMi4u
---------- Post added at 03:21 PM ---------- Previous post was at 02:55 PM ----------
My AT&T Note 4 first failed in Jan 2017 after Security Patch OTA update and I started getting eMMC Read Failed errors, frequent reboots etc. I contacted Samsung but they gave the same warranty BS. After several back on forth on twitter they agreed to have a look at it for free and provide quote with repair. I sent in the device and I never got contacted by them and device was returned to me after a weeks time with a letter showing screen issue and replacement charge of $70. I raised this with them saying I never got call and again they asked me to send the device back and this was repeated two more times. Fourth time I called them and they agreed to repair it for free. I also sent email to Samsung President Office (did receive call back from them). This time they replaced PBA, Scratched screen and body. Finally I have my Note 4 working without any issues but I lost about an year. Glad I had a backup device.
Vaibhavpbhosale said:
I contacted this Law Firm mentioning I am having same issue and they asked me if I can submit the details using below form. You can add this to thread if anyone else wants to contact them.
https://forms.office.com/Pages/ResponsePage.aspx?id=M1Awu4pX0ky56HfvNeJmB2eE_TkEyrJIjTBCKPN74zBUOEdNSVRDNkhXRFpTNzBRTTNMWkM5SUtNMi4u
---------- Post added at 03:21 PM ---------- Previous post was at 02:55 PM ----------
My AT&T Note 4 first failed in Jan 2017 after Security Patch OTA update and I started getting eMMC Read Failed errors, frequent reboots etc. I contacted Samsung but they gave the same warranty BS. After several back on forth on twitter they agreed to have a look at it for free and provide quote with repair. I sent in the device and I never got contacted by them and device was returned to me after a weeks time with a letter showing screen issue and replacement charge of $70. I raised this with them saying I never got call and again they asked me to send the device back and this was repeated two more times. Fourth time I called them and they agreed to repair it for free. I also sent email to Samsung President Office (did receive call back from them). This time they replaced PBA, Scratched screen and body. Finally I have my Note 4 working without any issues but I lost about an year. Glad I had a backup device.
Click to expand...
Click to collapse
Care to share Samsung CEO's email with us as I would like to email them a piece of my mind?
Sure here u go Officeofpresident (at) sea dot samsung dot com
Vaibhavpbhosale said:
Sure here u go Officeofpresident (at) sea dot samsung dot com
Click to expand...
Click to collapse
Many thanks indeed. Email sent.....
Aiadi said:
Many thanks indeed. Email sent.....
Click to expand...
Click to collapse
Any answer?
Enviado desde mi SM-T580 mediante Tapatalk
Qualcomm s805 so hot when run, easy die nand like lg g4. Exynos version is better.
My N910F has unfortunately developed all the signs and symptoms of the widely reported of eMMC failure a couple of weeks ago. As it is still under Samsung's UK 2 year warranty, my faulty phone to be picked up and sent for inspection to one of their approved repair centres (A NOVO) . Subsequently, the phone back was sent back quickly to me unrepaired and with an attached (standard looking template) letter stating that your engineer has tested my device and found that it is not working because "it has been subjected to SEVERE physical damage internally" and that physical damage is not covered by the manufacturer's warranty.
As I am 100% satisfied that my phone is in pristine physical condition and has been very well looked after with 2 covering cases all the time as well as a screen protector and has never been subjected to drops, liquid exposure or any other physical damage, I have asked Samsung to send me the detailed engineer report as to the nature of the fault found. I am intending on getting an independent assessment of the phone and will aim to produce an independent report on the fault with a view on taking this further with trading standards or other consumer protection agencies. Samsung have been extremely evasive and very uncooperative and have asked me to contact the service centre directly to discuss the issue with their 'engineer'. I cannot in reality understand how this would help resolve my problem as their engineers will very likey just perpetuate the same lies that they had come up with previously in their letter to me.
I will try and get in touch with the service centre and see what they would come up with but I am not holding much hope and was looking to see if anyone who might have been in a similar position might have any suggestions as how to proceed with trying to get Samsung to take responsibility. Needles to say, no more Samsung for me in any way in the future.
there's a dedicated thread on this, no? why open another one??
Thread closed.
In the interest of keeping this topic in one place, please post any information or questions here