After I use my Kaiser using my bluetooth headset (SonyEricsson HBH-300) everything is fine, call ends normal. But if someone calls me or if I call someone else, then the problem comes.
If someone calls me, the call drops and the phone is unresponsive.
If I call someone, the phone is unsresponsive.
The only solution I do is to do a soft reset.
I saw from the HTC download that they have a fix for BT dropped calls, but they are for WM6.0.
Did they fix the problem in their release of WM6.1 or do I need to install those fix?
HTC original WM6.1
ROM 3.28.405.0
Radio 1.65.16.25
I bought my quad-band Diamond last week and so far just love it! With the only exception it a perfect phone. I use it with T-Mobile US.
The issue(s) I'm having (there are two actually) is that occasionally when I answer a call or call someone they cannot hear me but I hear them. This is only fixed by soft resetting the phone.
The other issue is that it is missing calls and having SMS sending issues. In the 3 days I'm using the Diamond I've got 4 voice messages without phone ringing. And once I called myself from land line and got voice mail and my phone didn't even ring.
From my Hermes and Kaiser experience I know these are most likely radio issues. But that would require to HardSPL the phone and doesn't guarantee to resolve the problem. I still have a week to return the phone and I don't want to keep it if I have to re-flash it every few days trying to find a good radio. And even if I were to go and try another radio - there are only 2 of them out there - the .05 which I have and the .06 which is my understanding is not recommended.
Anyone else is experiencing this?
Any advice?
Thank you!
ROM version: 1.93.456.2 WWE
ROM date: 07/10/08
Radio version: 1.00.25.05
Bump!
Anyone else is experiencing this?
Any advice?
Thank you!
I got the same setup as you but unbranded rom as i have a htc unit rather than a network provided one - no issues here
mine has been hard-spld
I know the reason
Look at my post
http://forum.xda-developers.com/showthread.php?t=414606
Thank you.
This might explain why they can not hear me on the other side. I will make sure and check that next time this happens.
Although this doesn't explain the missed calls when the phone never rings...
Not all the time, just occasionally. I will go to make a call and the screen says that it is dialing, then connected but there is no sound from the speaker.
It also happens occasionally with incoming calls, I see an incoming call and answer it and it says connected but no sound. A soft reset always fixes the problem.
I might have to reset once a day to fix this, but when I went to a nearby city I had to reset at least 6 times during the day.
I have searched the forum but have not been able to find another problem quite like it. Have I missed it?
Cheers,
Fred Wade
Nova Scotia, where the lobster come from...
Try installing another radio. Could help the issue.
Does this sound like the same issue?
http://forum.xda-developers.com/showthread.php?t=407321
u need new radio
u need new radio
look for alltheway ultimate radio thread and download one that fit u the most
http://forum.xda-developers.com/showpost.php?p=1862232&postcount=1464
i advice neon radio it goes well with both wm 6 and wm 6.1
neon is good choice
http://rapidshare.com/files/132028949/NEON_1.58.25.17.rar
Hi
I was wondering if anyone has encountered the following problem...
When I make a call or receive a call the person on the other end of the conversation says that I sound really quiet and that they can barely hear me. I have tested this myself and found the audibility very poor.
I've a Eurpoean model, operating on the o2 network in Ireland
Please don't flame me and tell me I should have searched as I have read the other thread on "call voice quality issues" and this is a seperate issue as in that thread they claim that they sound robotic to the other person whereas I sound fine but just barely audible
Any help would be greatly appreciated as it is a major issue with the phone.
Also please ignore my signature as I haven't had a chance to update it and I've a very poor internet connection at the moment so I can't do it right now
Thanks
Hi,
I'm also using the Diamond on O2 in Ireland and I've not experienced that issue. People seem to be able to hear me fine.
Could be a firmware issue. My stock ROM was some old ME firmware but I've since flashed to 1.93.401.2 WWE. Works very well in all respects, and you never know it could help with your volume problem.
Hi thanks very much for the reply
Hoped someone else from Ireland would see my post
What radio are you using and what SPL?
Where did you find the ROM & radio? I searched for the ROM reference you gave in your last post but it showed up nothing. I'm probably not searching correctly though. I want to make sure I flash an identical version to yourself to ensure I have a successful resolution to this problem cos its driving me mad at the moment
Thanks
Hey, sorry for taking so long to reply.
I upgraded to [ROM][WWE]HTC_Europe_1.93.401.2_Radio_Signed_Diamond_52.29.2 5.12_1.00.25.05_Ship (post is here) after first flashing my Diamond with Unsigned-Hard-SPL-Diamond-OliNex from here.
Having done that, my radio is at 1.00.25.05 and the ROM version is 1.93.401.2 WWE. After putting on the HardSPL, I flashed the actual ROM but I didn't take any extra steps to upgrade the radio. Seems like it was included in the ROM update I downloaded. I see tutorials around the place for flashing a different radio, but that didn't seem necessary in my case.
I should also mention that my Diamond is DIAM100 (reset whilst holding the Volume Down key to check if yours is a DIAM100 too) as I think there are issues using certain SPLs with different DIAM versions.
Having done this upgrade, Opera is much faster and more stable, TouchFLO is very fast and smooth and everything is generally hunky dorey. The Diamond goes together pretty well with O2 Billpay and the 250mb data add on. I don't understand this iPhone hysteria where people are thrilled to have an 18 month contract for at least 45 quid a month. Go Diamond go.
thanks a million for your reply
After spending most of the day reading I managed to get the problem solved by installing hard SPL and updating the radio... I'm not sure how it fixed it but it did so I'm happy
I'm on o2 prepay... unlimited texts to any network is very appealing... would love a data package but don't want to be tied to a contract
thanks again
Good stuff.
Would still recommend upgrading the main ROM aswell though, its much more stable and smooth than the stock ROM.
Adios
Dave
I had the same complaint. Everytime I talked to someone, they complained about the quality of my phone call.
I called HTC and they said when the new ROM came out, it would help. It had something to do with the lack of 3G or another band.... I can't remember which band but the point is, for us, in the US, the choice of bands was the problem.
Now that I've updated my ROM, I've had no issues.
Mark
I have this issue. I hear the calls loud and clear but the person on the other end claims they can hardly hear me.
I'm using ROM 1.93.456.2 WWE from 7/10/08
Radio 1.00.25.05
Any recommendations on what to do?
Thanks
hi
in my case it was my microphone that was broken on the phone
i returned the phone to HTC to repair it and since I got it back its working perfectly
The way to check if the microphone is not working is to record yourself talking using the voice recorder. That will tell you if it's the microphone or not
Thanks. I checked and, although it isn't going to win any sound quality awards, I don't believe it's broken.
I'll maybe compare it to my Touch and see if there is an obvious difference before proceeding.
Hopefully it can be corrected in a software change...
I think I have the same problem. I posted it on the "Support Centre" thread.
My Diamond was working fine, I did some ROM updates with no problem. One day my wife started complaining that she could barely hear me. That was the case with everybody else. I could hear them perfectly but my voice was too low for them. Checked the volume and restared the Phone with no results. After a lot of random testing the phone came back to normal. This problem happened again a few days later and I noticed that people could her me fine when i was using the stero phones, but could barely hear me through the embedded mic on the Phone. This time only a hard reset was able to bring the phone back to normal.
Now things are worse! After a hard reset or a new ROM update the phone works fine for a few hours than the problem starts and nothing can bring it back to normal (only a hard reset).
I dont think it is a hardware problem because the phone works after the hard reset, but I tested some different ROMs an the problem persisted.
At the moment I am downloading other ROMs and RADIOs to see if it does any good. If someone has any idea I would love to hear it!
Thanks in advance.
@ Maddog
That sounds exactly the same as the way my problem progressed
I tried numerous radio's & rom's to try solve the problem and immediately after installing a new rom or radio the microphone worked (therefore i assumed it was a rom/radio issue) but like you it stopped working soon afterwards
Eventually no matter what rom I installed no one could hear me on the other end of the call and after ringing HTC they told me it must be the microphone. I sent it back and they fixed if for free. Must say I was impressed with their service
Thanks Lassykk,
Not a good news for me as my cell is from europe and I live in Brazil... well, I think I am going to buy a Jawbone2 Bluetooth headset and will try to live with the problem untill I travel back to europe on the end of the year.
Thanks.
I live in ireland and my nearest repair centre is in the UK. They were happy for me to send to the UK and they fixed it and sent it back to me with minimal fuss.
I assume you could send it to your nearest repair centre. Might be worth looking into it. You need proof of purchase though if you bought it off ebay or somewhere you didn't get a receipt
Hope this helps
Hi all,
I have a problem with my new Diamond, that I hope someone can help me with.
Sometimes when I make a call or when I recieve a call, there is no sound in the "internal" speaker. Only if I press the button to enable the "external" speaker, I can here what the person says that I'm calling.
This happens 50-80% of the times that I use the phone. I'm thinking that it might have something to do with that I a use BT headset and a builtin BT system in my car, and the phone can't handle to "change" - or something.
I have the newest Danish ROM on the phone.
Hope somebody got an idea. Thanks.
mnielsen5 said:
Hi all,
I have a problem with my new Diamond, that I hope someone can help me with.
Sometimes when I make a call or when I recieve a call, there is no sound in the "internal" speaker. Only if I press the button to enable the "external" speaker, I can here what the person says that I'm calling.
This happens 50-80% of the times that I use the phone. I'm thinking that it might have something to do with that I a use BT headset and a builtin BT system in my car, and the phone can't handle to "change" - or something.
I have the newest Danish ROM on the phone.
Hope somebody got an idea. Thanks.
Click to expand...
Click to collapse
I`ve the same problem since yesterday, has somebody the same problems??
I have the exact same problem and have not found a fix for this yet
I have checked phone reception and even changed different simcards and carrier.
It still happens and i am using the latest ROM as well.
I downgraded the rom back to factory default.
Same thing happens once in a while.
To me this sound like a hardware related problem and i dont know if HTC will cover this under warranty.
try deleting sms and emails from ur phone and then see
I had this problem after I installed LIVE PVR Call recorder. I uninstalled it and had no more problems.