Hi,
today my wings suddenly gets a white screen and now every time there is a white screen on my wings..
i tried a lot of things:
- remove battery
- remove/change sim and storage card
- HardSPL and new Rom
- the go into the extended boot mode (power+camara)
- the run the hard reset (power + two soft keys)
but every time the screen is white -.-
the only thing that works is the connection to the pc. there i can discover the files on the phone..
what can i do?
mike
:s
I did have that with my Oxygen (HTC s310) a little year ago.
But this was because I accidentally drop this phone.
In a phone store they told me that the hardware inside the phone was broken :s.
After a little insurance process I bought me a Wings.
Sow, I hope for you that there is an expert on this forum who can tell you that it is a software problem, but I'm afraid that it is a hardware problem.
I should call the HTC costumer service if I where you.
If you did not drop your phone, than you can use the guarantee.
Don't forget to revert your HSPL back up and than downgrade to the original wm6 rom before sending your phone back to the factory for the guarantee.
Good luck with it.
Greets,
Niels
ok, thank you for your post..
do you know where i can find the original rom?
yow,
ftp://84.255.212.134/download/HTC/Nadgradnje/S730/RUU_Wings_HTC_WWE_1.31.405.1R_radio_sign_25.62.30.03_1.58.17.02_Ship.exe
Succes with it.
Did you have restore your HSPL?
what do you mean with restoring your HSPL?
Must I do this before override the phone with the original rom and how that works?
Thank you,
Michael
I'm not an expert with this.
What I thought was that before you send you're phone back to the factory for call on the guarantee, than you have to restore the hard SPL.
It is illegal to update you're phone with own brewed rom's. Before you can update with such illegal rom (e.g. Alcaline's rom) you have to replace the hard-SPL with another one, which is cracked. When you send your phone back to the factory they may be check the Hard SPL, if they do and you have an cracked SPL on your phone than they don't give you the guarantee.
If there is an expert on this forum who knows better, than please correct me.
ok...
i get no guarantee because i won this phone lottery.. so i have no bill...
are there any companies who can repair my phone.. or is this to much expensive?
Ow, that bad news for you.
I don't know in what country you live.
If I where you, I should google with the words: phone rapair shop / HTC repair shop / cellular repair / etc...
Than you can find out where you can bring you're phone or send it to and what it costs.
If you can't find any prices for repairing you're phone, you could always contact a suitable repair center, asking gives no obligations.
Succes with it.
btw, if I can give you a advice,
This is how I did it with my broken HTC S310 (there was also no guarantee for it):
I searched a friend who has got a good ''general liability insurance'' (if I translated that kind of insurance good :s).
I asked him for the favor if I could give him the blame for my broken phone, so that he could give it up to his insurance. We invented a story what was acceptable for the insurance.
If you do this, you have to be sure that it gives no adverse effects for you're friend on his costs for his insurance.
Maybe this could help you.
Succes
i understand... not bad idea
i will think about it.. thanks..
Related
Hi
I must give back my mda3 to my provider to repair on warranty. Arrow pad, down key isn't working. And second worse. My green key perform hard reset. First i was thinking it was bug of wm5, but not it wasn't. I think it is hardware issue. It is annoying when you want to answer a call and you perform a hard reset.
And questions now.
I've got roms from my provider. But when installing wm5 i've readed that there is doing something with extrom. I've formatted it back to 16mb, and all seems to be like factory defaults.
So if in service when they connect phone to PC, they can found i have voided warranty ??
regards
no it shouldn't be a problem, and my down key is broken too i just havn't had the time to send it in to get it fixed.
Ufff.
The broken don key isn't really a problem. But hard restting answer key IS. It hard reset even if phone is off and button lock is enabled in settings, so it must a be some kind of short circuit i think.
regards
I think that they will update your software on the phone, and think that they will notice that your extended rom password : eGnAeUlB is wiped out, so you broke your warranty.
I think that they let you pay for repairing your device. 8)
Hmmm
Is there possibility to put back on that password ?
NO!
just play the dumb customer and be like "uhh, all i did was use the updates on your site" :lol: (as you know they read these forums) you should be all good don't even sweat it.....then while they have it just tell them to install all the latest stuff....
I've found in warranty that they do not repair (under warranty) things that happened due to install third party software, so changing roms is not directly prohibitted but that says they will not repair damages that can be done upgrading roms from other provider.
And i think my problems have nothing to do with soft. I t hard reset in any circumastences. Even when i'm in config screen (after hard reset) pushing green button hard resets.
I think it is software independent.
I'll give it to service, and surely tell for few days, whats going on.
Today i'm gonna play stupid customer.
wish me luck
regards
i kill my CHARMER with wizard rom, what i am do with it?
install is ok, and after the finish install i dont boot my charmer,.... display is only flashing very shortly ((
sorry for my bad english
If it was a full ROM you've probably killed the bootloader.
Aside from sending it back to the manufacturer for repair, you've likely got a brick.
I kill everything.....maybe
after the insert battery, screen start flashing in small and sort time intervals.
I have send to my shop, when i bought it..i have guarantee (warranty)
do you thing, that they declare my warranty?
If they notice what you've done, then yes, the warranty will be invalid and you'll have to pay for repairs.
If you're extremely lucky, you might get away with it but I wouldn't count on it.
CID unlocking your device and flashing an unofficial ROM is a great way to invalidate the original warranty/guarantee.
i am so stupid, i kill am :-/
Well, how does the thing looks like? I mean, if they are not able to see the new ROM obviously, they *might* not go forensic investigation into the matter of the ROM. They will just hardware flash the ROM to see if it works, I guess.
Well, anyway, if you have warranty, that's half of the good news. I mean, what's the worst can happen? Pay for the repair charges, I guess. Better than to use your phone as a paper weight.
Just act stupid when they asked how the phone got into that situation. Say something like it turn out like that one day when I soft reset the phone. When (If they do, but I don't they will) they said anything about flash, you tell them, the phone doesn't have a flash for the camera, how am I able to flash it?
I live in Australia, and have a Telstra branded Diamond, although it is unlocked ( i use Optus Sim card) anyways i was hoping to install unbranded cooked rom found here:
http://forum.xda-developers.com/showthread.php?t=422417
I didn't know I needed to install HardSPL, i tried but it failed so i continued on (i know I'm retarded) so i tried using the Diamond Unlocker.
I hit Next, Next, Next until it got to progress bar it stayed on 0% then jumped to 100% and said that my device wasn't compatible or something like that, at that point the image on the diamond faded to black screen. I This happened when i tried Hardspl but i just hit reset and it turned back on alright.....this time it didn't, it doesn't react to the power button at all, iv tried hitting the reset button, booting into boot loader even though I'm pretty sure it doesn't have one, and tried MTTY which I'm pretty sure it pointless because my diamond doesn't turn on.
Please share any knowledge or ideas you have on how i can fix my Diamond, or where i can send it to be repaired (I have no warranty with Telstra by the way)
Is my diamond bricked for life?
EDIT: In the hope that my Diamond will return to life by holding the power button, i have noticed i can still feel the vibration it usually makes when turning it on although NO DISPLAY
chaos-zero said:
I live in Australia, and have a Telstra branded Diamond, although it is unlocked ( i use Optus Sim card) anyways i was hoping to install unbranded cooked rom found here:
http://forum.xda-developers.com/showthread.php?t=422417
I didn't know I needed to install HardSPL, i tried but it failed so i continued on (i know I'm retarded) so i tried using the Diamond Unlocker.
I hit Next, Next, Next until it got to progress bar it stayed on 0% then jumped to 100% and said that my device wasn't compatible or something like that, at that point the image on the diamond faded to black screen. I This happened when i tried Hardspl but i just hit reset and it turned back on alright.....this time it didn't, it doesn't react to the power button at all, iv tried hitting the reset button, booting into boot loader even though I'm pretty sure it doesn't have one, and tried MTTY which I'm pretty sure it pointless because my diamond doesn't turn on.
Please share any knowledge or ideas you have on how i can fix my Diamond, or where i can send it to be repaired (I have no warranty with Telstra by the way)
Is my diamond bricked for life?
Click to expand...
Click to collapse
Why you don't search the repair centre address from the HTC Australia pages?
I found this: http://www.htc.com/au/supportcontent.aspx?id=22104
Fonebiz Repair Centre
Address: 370 Whitehorse Road,
Nunawading,
VIC 3131
Tel: +613 98777688 (Australia Wide & International)
Fax: +613 98787988 (Australia Wide & International)
Business Hours: Monday to Friday 9am - 5:30pm (Australian EST)
Weekend and Public Holiday – Closed
Please ensure that you bring your Proof of Purchase and
all fault related accessories when you come into Fonebiz.
Thats the only problem, i have already thought of this, although i don't have proof of purchase anymore, can i still get it repaired without proof of purchase?
ANY Replies or ideas are appreciated, please HELP
I would contact them without a receipt you may have to pay for the repair
but I don't see why they should not make money of you repairing your broken device
Thanks for the reply, my question is, i bought this phone off a friend and knowing him he got it from someone else who probably has stolen it, so if i take it in for repairs and it is stolen I'm screwed....right?.....are they able to I.D a stolen device?
Thats what you get when you buy a stolen device. You'll pay it back one way another.
I guess but for $250 who wouldnt take it. I guess i should have read ALOT more instead of rushing a flash. So last question, does anyone know if its physically possible to fix the phone, if it be replacing a bit or get a technician to hardwire or something......is it possible? or am i stuck with a nice new paperweight?
chaos-zero said:
I guess but for $250 who wouldnt take it. I guess i should have read ALOT more instead of rushing a flash. So last question, does anyone know if its physically possible to fix the phone, if it be replacing a bit or get a technician to hardwire or something......is it possible? or am i stuck with a nice new paperweight?
Click to expand...
Click to collapse
I think its a case of what goes around, comes around.
Hey
I have a similar problem. But mine is bought and original and I have a receipt. Anyways, there's no way around the sending, is there? Because, I think, it'll take a lot of time and regarding the fact, that the mistake is on my side, the warranty is void, isn't it?
Hi all,
I need help, or at least my Kaiser needs help!
Let me explain : a few days ago I saw that my waiting cursor was turning and turning. So I decided to perform a soft reset. No luck, the screen remained black after that.
After several soft resets, I thought it was time to do a hard reset. But it didn't work either!
I went through forums, wiki and lots of search engines, so my next move was to try the bootloader. Usuccesfully, except that now the green led is on. It doesn't blink, it's just green. And the screen is still black.
I've heard of white screen issues, of multicolor screen issues, but no case of black screen with the green led.
I never flashed my ROM, I don't use any cracked software and I allways take care of my phone, so I have no idea of what did happen.
What do you think about that? Is my Kaiser bricked? any comment ? Any advice ?
Thanks in advance.
Not Bricked
Hi
Sorry to hear your device has stopped working.
I don't think it's "Bricked" in the classic sense because you haven't done anything that would have damaged the boot section (IPL/SPL) of the ROM storage area (EPROM chip to be precise). It's possible that some part of the ROM memory has become corrupt on it's own. What were you doing at the time of the soft reset? If you were renaming/replacing files in the ROM of the device using a 3rd party file explorer this might have caused a problem of this kind but not much else.
It sounds more like some kind of hardware failure. Could you have damaged the Mini-USB port on the bottom of the phone? If you've never flashed a ROM, radio or splash screen then your manufacturer's (i.e. HTC's) warranty should be intact, if the device is within the warranty period. I think HTC offer a two year warranty period, but don't quote me on that. If you bought the item recently and have proof of purchase, you should probably take the device to the shop where you bought it and ask for a replacement under the warranty.
Cheers
andrew-in-woking
Thank you but...
I'm not very proud of it, but when my phone started to be a mess, I was trying one of the "fart machine" cabs floating around the forum... Sad end for a Kaiser.
Unfortunately in France we only get a one-year warranty on this kind of product (to force you to sign for an extra warranty I guess).
Ok then, I think I can only sell it on [email protected] for spare parts now, to save at least a few bucks.
Thank you for your comment anyway.
--------------------------------------------------------------------------------
hey.
i bricked my htc diamond a few months back using that cdma tool and it was a gsm model. anyway i called htc and they told me to send it to them so they can repair it but the lady on the phone read some disclaimer to say that the repair will be free unless the damage was caused by me by flashing etc then there will be a charge.
should i be worried when i send it back?
I think they see that you bricked phone so no warranty
But it don't go to Boot Screen?
D'rath
it doesnt go to any screen at all, does not switch on or charge either.
it is still under warranty.
I'm sorry but if you did anything illegal with the phone, like flashing a cooked rom or another hard-spl, then they will not repair it for free.
I read somewhere on another forum about the HTC service, and someone there had sent his diamond to HTC for (visual, a key was broken) reparation. But HTC said it isn't under warranty, because he had flashed a custom boot screen! They said it was illegal software, so reparation will not be free!
But, have you tried to do a hard reset?
gurdz said:
it doesnt go to any screen at all, does not switch on or charge either.
it is still under warranty.
Click to expand...
Click to collapse
Try entering the bootloader (power+volume down). If it doesn't enter it, and you can't boot Windows, there is no (easy) way they can see you messed with the firmware.
i cant get into the bootloader screen at all. so i think its safe to send off but just incase i will short circuit the mainboard.
thanks.
can it be repaired?bc i have the same prob i think my diamond just had a short circuit?