Heya,
I've been trying to ask some one in T-mobile tech support about why usb hosting doesnt seem to work with my Ameo ( i bought the 4 in 1 cable from expansys ) and after getting a few i dunno's they passed it up the chain to their tech support.
The voice mail i got from them went like, oh so i hear you want to plug your usb flash drive into your phone, well usb needs to have a master and slave device and computers are usb masters and flash drives are slave devices, and well so is your phone so you cant plug them in together, and even if you did well a phone cant have all the drivers needed for all those different usb drives, so no it cant do it.
I rang back to query that, and they wouldnt put me through. Seeing I'm a fellow t-mobile staff member and all, i thought it wasn't a very good effort.
Has any one else had any issues with T-mobile and their understanding of the Ameo?
edit... (toned down my rant)
*end rant* on the flip side of it iv'e had amamazingly good help from technical support regarding other issues with Vario's etc. i just found it a little strange some one wasn't as awear of the capabilities of the device as i wuld have hoped.
USB sticks on a T-Mobile Ameo
Hi,
I have the HTC 4 in 1 cable for the T-Mobile Ameo (HTC Advantage 7500) and the ability to access a USB thumbdrive or stick appears to depend on the device.
The following devices worked without a hitch:
- Kingston DataTraveler 1GB
- Q motion 1 GB
- SanDisk MobileMate SD+ (This a SD card reader in a USB stick format, very handy to coy data from a SD/miniSD/microSD card to your 7500 without going through Activesync)
Another noname USB stick that I have did not work.
So the trick is to find a low powered USB stick.
The response from T-Mobile is the typical CYA (cover your ...) answer of let's first say that it's not possible so that we don't have to be bothered with researching what is possible.
Cheers,
Tim
Sandisk SD+
tneese said:
Hi,
I have the HTC 4 in 1 cable for the T-Mobile Ameo (HTC Advantage 7500) and the ability to access a USB thumbdrive or stick appears to depend on the device.
The following devices worked without a hitch:
- Kingston DataTraveler 1GB
- Q motion 1 GB
- SanDisk MobileMate SD+ (This a SD card reader in a USB stick format, very handy to coy data from a SD/miniSD/microSD card to your 7500 without going through Activesync)
Another noname USB stick that I have did not work.
So the trick is to find a low powered USB stick.
The response from T-Mobile is the typical CYA (cover your ...) answer of let's first say that it's not possible so that we don't have to be bothered with researching what is possible.
Cheers,
Tim
Click to expand...
Click to collapse
I bought the Sandisk SD+ and tried to connect to the 4-1 cable USB port... I could not find my inserted SD card anywhere in the X7500. How and where can you see your files on the SD card??? Please help!
Are you running WM6?
You cannot blame T-Mobile for this: The 4-in-1 is an optional extra which has no bearing on the out-of-box functionality of the device.
T-Mobile neither PRODUCE NOR SELL the 4-in-1 cable. For this reason you cannot expect them to help you with it unless you're lucky enough to get someone on the line at C.S. who has one. Sure they sell the device, but they only need to know enough to get over customer connection and software issues.
It's a bit like me ringing Dell and asking them to help me with my computer desk.
Try Expansys or HTC themselves, you'll get nowhere with your network provider.
leoni1980 said:
Are you running WM6?
You cannot blame T-Mobile for this: The 4-in-1 is an optional extra which has no bearing on the out-of-box functionality of the device.
T-Mobile neither PRODUCE NOR SELL the 4-in-1 cable. For this reason you cannot expect them to help you with it unless you're lucky enough to get someone on the line at C.S. who has one. Sure they sell the device, but they only need to know enough to get over customer connection and software issues.
It's a bit like me ringing Dell and asking them to help me with my computer desk.
Try Expansys or HTC themselves, you'll get nowhere with your network provider.
Click to expand...
Click to collapse
Agree with leoni's argument, unless you bought the 4 in 1 cable from T-mobile, they should not be made to support it.
eaglesteve said:
Agree with leoni's argument, unless you bought the 4 in 1 cable from T-mobile, they should not be made to support it.
Click to expand...
Click to collapse
Hey, we agree on something
leoni1980 said:
Hey, we agree on something
Click to expand...
Click to collapse
LOL. I would always agree with you when you talk sense.
Personally I have found T-Mobile UK's suport for the Ameo to be total pants... remember it was no more than a month or two ago that they said (and i copied their email to me onto this forum) that there will be 'NO WM6 UPDATE FOR THE AMEO AS IT WORKS PERFECTLY WELL WITH WM5' - then they change their mind (or simply didnt realise it was coming out).
If as a company you are going to stock a convergence device (let's face it the Ameo is certainly no phone - it's a very good PDA that happens to have phone functionality!) they should be able to suport all it's features - especially if the support needed involves an OFFICIAL accessory manufactured by the maker of the device! At the very least they should be able to point you in the right direction for support, plus they shoudl never LIE which is basically what they did above - the device DOES suport host usb - and they just said 'a PC can but a phone can't' - what bull that is! It clearly shows they do not know what they are talking about and should not be on second line support!
Agreed!
adamelphick said:
Personally I have found T-Mobile UK's suport for the Ameo to be total pants... remember it was no more than a month or two ago that they said (and i copied their email to me onto this forum) that there will be 'NO WM6 UPDATE FOR THE AMEO AS IT WORKS PERFECTLY WELL WITH WM5' - then they change their mind (or simply didnt realise it was coming out).
If as a company you are going to stock a convergence device (let's face it the Ameo is certainly no phone - it's a very good PDA that happens to have phone functionality!) they should be able to suport all it's features - especially if the support needed involves an OFFICIAL accessory manufactured by the maker of the device! At the very least they should be able to point you in the right direction for support, plus they shoudl never LIE which is basically what they did above - the device DOES suport host usb - and they just said 'a PC can but a phone can't' - what bull that is! It clearly shows they do not know what they are talking about and should not be on second line support!
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Click to collapse
Especially since HTC will not support a T-Mobile branded device. They just tell you to go to.... T-Mobile, as it's an Ameo, not an Athena!
This is ridiculous. If you have any experience of customer services you will realise that it is hit and miss. There is no customer services department in the world that's perfect: they all have trainees and incompetent staff lurking somewhere. This problem is not exclusive to T-Mobile, but in this situation I wouldn't have expected ANYONE to have the information you sought.
The 4-in-1 cable is an accessory. It might well be official but it is NOT SUPPLIED WITH THE PHONE, nor sold by T-Mobile. Even the best company in the world does not have every detail about everything that can be bought for every product they sell.
Your arguments are absurd and make you seem like the sort of person who just likes to moan about corporations, despite that fact that you are in the full knowledge of where to find help and information about a product.
I bought the 4-in-1 myself from Expansys, had I had any problems with it my first port of call would have been google or HERE followed by Expansys - I really can't understand what possessed you to try and glean information from your network supplier about an accessory you hadn't even bought from them.
And then posted a thread moaning about them.
leoni1980 said:
This is ridiculous. If you have any experience of customer services you will realise that it is hit and miss. There is no customer services department in the world that's perfect: they all have trainees and incompetent staff lurking somewhere. This problem is not exclusive to T-Mobile, but in this situation I wouldn't have expected ANYONE to have the information you sought.
The 4-in-1 cable is an accessory. It might well be official but it is NOT SUPPLIED WITH THE PHONE, nor sold by T-Mobile. Even the best company in the world does not have every detail about everything that can be bought for every product they sell.
Your arguments are absurd and make you seem like the sort of person who just likes to moan about corporations, despite that fact that you are in the full knowledge of where to find help and information about a product.
I bought the 4-in-1 myself from Expansys, had I had any problems with it my first port of call would have been google or HERE followed by Expansys - I really can't understand what possessed you to try and glean information from your network supplier about an accessory you hadn't even bought from them.
And then posted a thread moaning about them.
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Click to collapse
@leoni1980
Dude, if HTC won't support it because it'sa a T-Mobile BRANDED device, who else are you going to turn to? T-Moibile. When they bought the device from HTC and sold it as their own, they also bought the responsibility to support it...
A Jaguar X-type is a Ford Mondeo... Ford won't fix it if it breaks, though - they'll tell you to go to Jaguar!
leoni1980 said:
This is ridiculous. If you have any experience of customer services you will realise that it is hit and miss. There is no customer services department in the world that's perfect: they all have trainees and incompetent staff lurking somewhere. This problem is not exclusive to T-Mobile, but in this situation I wouldn't have expected ANYONE to have the information you sought.
The 4-in-1 cable is an accessory. It might well be official but it is NOT SUPPLIED WITH THE PHONE, nor sold by T-Mobile. Even the best company in the world does not have every detail about everything that can be bought for every product they sell.
Your arguments are absurd and make you seem like the sort of person who just likes to moan about corporations, despite that fact that you are in the full knowledge of where to find help and information about a product.
I bought the 4-in-1 myself from Expansys, had I had any problems with it my first port of call would have been google or HERE followed by Expansys - I really can't understand what possessed you to try and glean information from your network supplier about an accessory you hadn't even bought from them.
And then posted a thread moaning about them.
Click to expand...
Click to collapse
@leoni1980
Dude, if HTC won't support it because it'sa a T-Mobile BRANDED device, who else are you going to turn to? T-Moibile. When they bought the device from HTC and sold it as their own, they also bought the responsibility to support it...
A Jaguar X-type is a Ford Mondeo... Ford won't fix it if it breaks, though - they'll tell you to go to Jaguar!
I really didn't know where to post this as I did not find a buy/sell section here. Mods if this is unappropriate then please remove or move the thread.
I had this posted at howards however a lot of kids are complaigning that it is not functional. Some of you here will defenitely be able to get the device up and about easily though. Read on to understand what I mean.
I offered the device to Pof at first however I havent gotten a reply yet from him so anyone else interested let me know.
I currently have for sale a HTC Kaiser unit somewhat fully functional and in perfect condition. The only problem with the unit is that it requires a reflash of a UK Tmobile Rom specially for the Kaiser. Currently there are no leaked roms for the TMobile UK region that is for the Kaiser. Eventually a rom will be leaked like all other HTC Device roms. However I currently have no use for the device as I have moved onto using a iPhone and am quite happy with it.
This device is a pre-production unit however work perfectly fine. The unit was working 100% correctly until the rom gave out (a personnel I spoke to within HTC stated there was a slight problem with the rom loaded on my device, but when I sent the device in the hardware checked out 100% functional). Only a rom flash with a UK Rom is required. The reason I'm being specific is that the device is CID and Sim Locked.
There are people already offering a Sim Unlock solution, but not CID for the time being. Once CID is offered there shouldnt be any trouble flashing with a Cingular US rom that is already out and about.
The device comes with all accessories and the box, note the box has no designs since it isnt in production, and no manuals are included as well. I suggest those with some knowledge in flashing and ppc handling are more likely to handle and enjoy this device as well as bringing it to life, however it does not require much knowledge to do so.
I will ship out w/ 2nd Day delivery with DHL as well for free.
Price for the unit starts at $775 and is defenitely negotiable for now however those who offer fullprice get first attention.
I WILL NOT ACCEPT TRADES, I ALSO WILL ONLY ACCEPT PAYPAL. Any questions please pm or hit me up on my email at
puerrican85((AT))hotmail.com
Keep in mind although the device is not functional for now it only requires a rom flash to bring it to life.
Where are you located and how can I get more info on this device?
Triune said:
Where are you located and how can I get more info on this device?
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Click to collapse
Located at Scarsdale, NY and work in upper manhattan. I pm'd you as for the info.
sorry can't allow you to sell a bricked phone via this board, thread closed.
Hello everybody,
I'm looking into buying a Kaiser and I came across this offer. The owner explained this:
the phone is still in working order but just lacks some of the better components that are not installed like the tytn 2 as your propably aware supports video calling and hsdpa access my phone does'nt. Also the bluetooth function does'nt work as it should (i can access other phones but when you come to pair the device with another, that does'nt work) You see i originally bought this phone before they were generally available in the shops,on ebay, which i believe came from a seller who worked in a T-mobile store who had access to this particular phone who then promptly sold to me,and that this phone was a " pre production model " hence it not working as you might expect. about the disc that you asked about i never recieved one with this phone. I hope this answers your questions, but as i say the phone is in working order for all other aspects.I believe a re install of windows mobile 6 should resolve these issues. Thanks for your question hope all this helps please do not hesitate to ask anymore subzero1972
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Click to collapse
He doesn't have any additional info like ROM/Bootloader/SPL. What do you think guys? Can the issues be repaired with just a rom flash? Or should I look for another Kaiser?
Hey,
Iv got a problem and wanted to know peoples advice on it. Basically my T-Mobile MDA Vario III stopped synching last night, trying various combinations of computer and cable i've narrowed it down to being the phone, i did a hard reset and still didn't work so i think it must be a hardware fault (i think pins bent!). So i rang up T mob UK today and got through 2 people fine, the third, however who was supposed to be sorting a replacement wasnt quite as helpful. I mentioned i needed a replacement asap as im developing software for my University Dissertation.....at which point he said i'd invalidated my warranty. According to him installing software on the phone invalidates the warranty - apart from software t mobile or the manufacturer have approved. This can't be right but i dont know what else to do? Anyone had any experience with this?
Cheers
Gareth
Sounds like a cop out from T-Mobile to be honest. I've never had any issue with t-mob cust services though
HTC and t-Mobile approved software for a windows device? i'd like to see whats approved myself!!
Email T-mobile and HTC. For someone to say your software invalidates the warranty is ridiculous. If MS didnt like people developing for WM they would lock it down like Apple have with the iPhone.
But it might be wise not to mention the development though if cust services want to get arsey about it.
Hi guys.
I'm interested in buying a Kaiser.
I'd flash the rom with Tir v10k, seems working good.
What do you think of this smartphone?
I usually use Nokia with Symbian, just wanted that for trying it.
Is it the same if I get a V1615, Mda Vario III, P4550, Htc Tytn II, Xda Stellar? Or not?
I'm trying to buy it on Ebay, sometimes you can get a good price, I don't want to pay it more than 200€.
I found the utility for unlocking it, in case of device locked to some operator: it's not difficult the operation, right?
Tell me what you think.
Thanks
I also used to use nokia symbian phones but beleive me bro once i got a tytn2 and started flashing roms and "buying" programs for it i wil NEVER go back to a symbian phone the wm phone are so much more versatile than symbian.
The unlocking process is very simple its just like installing a game to you pc as long as you follow the instructions you cant go wrong (well most cant).
Would highly recommend a kaiser/tynt2 also opposed to buying one off e-bay there is a site selling them brand new for around £260 maybe £240 cant remember have a google,would be better if you cant get it new for warranty purposes.
Enjoy your phone when you get it,i am due an upgrade now but regardless of getting a new phone i am not going to sell my tytn 2.
Also i have just posted about anyone who has bricked there kaiser/tytn2 because i didnt take very good care of my housing and am looking to buy a second hand good condition housing,so USE the pouch it comes with because it will chip easily if you drop it, i just paid £25.88 just for a battery cover for it so be warned.
Thanks so much for fast reply.
Can you give some examples of useful sofwares for Windows Mobile?
I cannot find the site you're talking about for taking a new one. Do you think they have many problems that I should need warranty? I don't want a phone for bringing it to assistance every month. Is warranty European on these products?
Thanks
superpax said:
Thanks so much for fast reply.
Can you give some examples of useful sofwares for Windows Mobile?
I cannot find the site you're talking about for taking a new one. Do you think they have many problems that I should need warranty? I don't want a phone for bringing it to assistance every month. Is warranty European on these products?
Thanks
Click to expand...
Click to collapse
The softwares that are usefull all depend on what you are going to be using the phone for...there are many different UI (User Interfaces) available to download like htc home,manilla 2d/3d, spb mobile shell just to mention a few it all depends on what you want on your home screen.
The warranty is the manafacturers warranty which means that if theres is a manafacturers fault with the device you can send it back for upto one year,some phones will allways be sent out with a fault that got past the manafacturers tests but not very often but it does sometimes happen and if your the unlucky person that gets that one in ten thousand phone you will want to send it back.
I personally have had no problem with my tytn2,there is so much software out there for all walks of life.
I wil try and find that site for you...
Heres one...
http://www.superetrader.co.uk/produ...2710&gad=CMDIu8kDEgg-s_Nh2Zr1URiY3OT-AyCY9p4z
Not quite £260 but close
And another:
http://digitaltechmart.com/product_info.php?currency=GBP&ref=252&products_id=11398