Related
I've installed a few ROMs from this place onto it. I did not SuperCID (just used a HardSPL bypass) it nor SIM Unlock it.
Does this mean that I should be able to undo everything that has been done?
How do I remove HardSPL? Is that possible?
How can I install an original AT&T ROM on it? Where do I find those? I think I found one with Alex's Kitchen, but I'm not sure if that's a full version or what. And what about the AT&T bloat?
Sorry if this is a noob question. I glanced through the Tilt-specific Wiki and the Kaiser Wiki and I didn't see the answer to any of these questions in the FAQs.
see the wiki, there's a howto link for reverting your spl
Oh, awesome. I missed that. I think it was because I was mainly looking through the Tilt-specific Wiki. My mistake.
Here's the thread in case someone else happens accross this one in search of the same advice.
http://cleanimport.xda/index.php?threads/335568/
Just install the original AT&T Rom and you should be fine. I had to send mine in for a warranty exchange last Friday after the radio conked out on it, and got my new one on Monday of this week. Anway, I used the HardSPL too, and I just reflashed the AT&T Rom onto it, put it in the box, slapped the return label on it and sent it on it's merry way
Edit-Somebody on here said they don't check the SPL when they get the defective unit, just that it has the AT&T Rom on it. In fact, I bet they just chuck it in the recyling bin and write it off.
Yeah I'm pretty sure they half inspect the phones. They must get more exchanges than they could deal with. They possibly check the device thoroughly though because it's a high end (dollar) device. Who knows?
I worked in the service department at Best Buy for a while, and I know we didn't check anything when customers returned products. All we did was looked at the stickers on the outside of the products to make sure the serial number, model number, etcetera all matched up, and that was it. As long as those matched up, we could send the devices back to their manufacturers or out to our service centers.
I figured AT&T would operate the same way, but from what I've read on these forums, they do a pretty thorough check. I just wanted to make sure I covered all grounds. Better safe than sorry, y'know?
Yeah, that's true. The guy at the store looked my phone over, and even changed SIM's and agreed something was wrong with the phone's radio, so that's in the notes too.
I found the post I was talking about, it's the first on on the page-
http://forum.xda-developers.com/showthread.php?t=335568&page=23
"Just FYI; I recently returned my 8525 to ATT because it was not charging with the car charger.
I flashed back to the latest ATT ROM and then did a second hard reset. I heard last week from ATT the phone was accepted as a core with no problem.
I was told by a friend at ATT that they don't look at CID, but different splash screens will for sure trip up a return.
Just my experience; hope it helps someone."
Warranty issue?
The touchscreen of my phone is not working. Good thing is that i bought it just 8 months before so i guess its still under warranty? (is it?)
After looking around in the forum i get it reverted back to original locked state and now i want to get my warranty from ATT people. Can you please let me know how to proceed? And if anyone has already done this then what steps he followed? Do we need to send our phone back first and then get the newer phone? Or do they give us the newer phone and then we need to send them the older one back?
ceo.mtcl said:
The touchscreen of my phone is not working. Good thing is that i bought it just 8 months before so i guess its still under warranty? (is it?)
After looking around in the forum i get it reverted back to original locked state and now i want to get my warranty from ATT people. Can you please let me know how to proceed? And if anyone has already done this then what steps he followed? Do we need to send our phone back first and then get the newer phone? Or do they give us the newer phone and then we need to send them the older one back?
Click to expand...
Click to collapse
Just call AT$T, they will check your account to see if you are within warranty. If your problem is within warranty guidelines, they will send you a new (refurb) tilt or if you press, a new (refurb) Fuze ( I would rather have the Tilt ) It usually arrives within five days. It comes with a pre paid return envelope. Take the battery and sim and back cover off the old phone, put them in the new phone. Drop the old one in the envelope. Drop it in the post and you are all set.
If you fail to send the old one back within the time allotted they will bill your account of the full value of the replacement phone. Quick and easy, my replacement phone is over a year old and has worked flawlessly.
My Tilt is maybe 8 months old and decided to stop charging the other night. Unfortunately, I installed a Manila 2D ROM on it some time ago and because it will not recognize the USB cable, I can't roll it back. I'm going to call AT&T today and see about having a replacement shipped to me. I don't think it'll be a problem since it won't turn on and it'll probably be a mail replacement like you described. I'm going to press to get a Fuze, when I ordered the Tilt I paid good money to get it new instead of refurbished and it still stopped working after well under a year of use. If I'm getting a refurbished replacement I'd like the newest model.
KentM said:
My Tilt is maybe 8 months old and decided to stop charging the other night. Unfortunately, I installed a Manila 2D ROM on it some time ago and because it will not recognize the USB cable, I can't roll it back. I'm going to call AT&T today and see about having a replacement shipped to me. I don't think it'll be a problem since it won't turn on and it'll probably be a mail replacement like you described. I'm going to press to get a Fuze, when I ordered the Tilt I paid good money to get it new instead of refurbished and it still stopped working after well under a year of use. If I'm getting a refurbished replacement I'd like the newest model.
Click to expand...
Click to collapse
Unless of course it is a battery issue, and they put in a new battery, see that you have used unapproved software and mark your S/N as immediately out of warranty,.....................I'm just sayin................................
You think that's an issue even exchanging it through the mail?
KentM said:
You think that's an issue even exchanging it through the mail?
Click to expand...
Click to collapse
Do you think they stay in business by by just mailing a new phone to anyone who says, " this is broken, give me anew fuze ?'
I just exchanged my tilt today. My screen broke (the colors became all white and inversed and weird) so I called ATT and they told me to go to this special service warranty store. They looked it over quickly and gave me a new tilt no problem... just make sure you flash the original ATT rom back on it. (They didnt notice I broke the VOID sticker in the screwhole hehe)
PS. I got my tilt last April, and I'm not sure how long the warranty lasts. The guy said I have 90 extra days on this new phone.
denco7 said:
<snip> If your problem is within warranty guidelines, they will send you a new (refurb) tilt or if you press, a new (refurb) Fuze ( I would rather have the Tilt ) </snip>
Click to expand...
Click to collapse
Just out of curiosity, why would you rather have the tilt? I've been thinking of upgrading from the tilt to the fuze...
d_stew said:
Just out of curiosity, why would you rather have the tilt? I've been thinking of upgrading from the tilt to the fuze...
Click to expand...
Click to collapse
Basically , you can have a brand new Fuze the way AT$T and M$ want it, or you can have a Tilt the way you want it. At present there are three times as many custom roms, more ways to customize it and I absolutely will not give up my Tilt screen. After a year of customizing my Tilt to perfection on this site, there is absolutely nothing about the Fuze that interests me.
I'm thinking about sending my Tilt back. It's bricked for some reason. I bought a new (OEM) battery because I thought I had battery problems, still nothing. If AT&T gets a phone that won't even power up what happens, I have hard spl and a flashed rom?
adstevenson said:
If AT&T gets a phone that won't even power up what happens, I have hard spl and a flashed rom?
Click to expand...
Click to collapse
If they manage to resusitate it or even read the flash memory contents (if it's possible to hotwire a car, who knows what can be done with a TyTN II and both of these would be possible), then when they see it's not running an approved ROM/SPL they may act like a bull and charge!
Anyone who runs a custom ROM on a phone thats still under warranty runs that risk should a problem occur that makes it difficult to flash back to original spec.
denco7 I agree entirely with your comments re the importance of a tilting screen but now HTC have developed the Touch Pro 2 (which has a tilting screen) there may soon be a real successor for the Kaiser released to the market. I don't know which providers will pick it up or where it'll be sold though.
Flying Kiwi said:
If they manage to resusitate it or even read the flash memory contents (if it's possible to hotwire a car, who knows what can be done with a TyTN II and both of these would be possible), then when they see it's not running an approved ROM/SPL they may act like a bull and charge!
Anyone who runs a custom ROM on a phone thats still under warranty runs that risk should a problem occur that makes it difficult to flash back to original spec.
Does the same thing apply if it's not under warranty but has insurance from at&t on it?
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Click to collapse
Hi everyone
I have the above as a works phone and cannot really SPL the thing. I have read all new ones are pre-loaded with 6.1?
Does anyone know when Orange plan on releasing a 6.1 update, or if a copy has got out into the wild, or if the new phones have been copied and if there is a some way I could update?
Many thanks for any comments from you techno gods out there....
htc has some website that you can look on to see if your company has a rom update. I'm from the states and htc hates us so we don't have that option. (unless we actually bought a kaiser and not a tilt) So I am not versed in the HTC website format.
orange not released an updated yet but you could use the latest HTC rom and put that on your phone but you will need to hard spl it first, i recommend 3.28 as im using it and everythings fine.
The rom is ruu_Kaiser_htc_wwe_3.28.405.0_radio_sign_28.83.40.02_1.65.16.25_ship.exe you can download from this site
if new to changing roms then you need to do a bit of re search on this site and also you'll need to load SSPL-KAIS first on your phone before the Kaiser-HardSPL3.28 and then finally the rom above. all available on this site somewhere.
At first it seems complicated but after 20 or so flashes its a dodle....
ChumleyEX said:
htc has some website that you can look on to see if your company has a rom update. I'm from the states and htc hates us so we don't have that option. (unless we actually bought a kaiser and not a tilt) So I am not versed in the HTC website format.
Click to expand...
Click to collapse
intrested in finding this website.... t-mobile staff didn't seem to know anything about a 6.1 update when i recently e-mailed them.
T-mobile maybe releasing the update in July or August is the official response to be timed with the release of the Vario 4
Bump!
If the phones that currently ship are coming with 6.1 is it possible to lift the rom and put it on my phone?
Thanks for any info....
My Kaiser that arrived on Friday has 6.0 on it not 6.1
It's on the Three network
Don't know about 3, but orange are I believe. I heard they took the phone out of sale for two weeks to make the change?
Surely on this doyen of PDA knowledge, someone can give me an answer. Aren't there any orange staff reading this?
Orange are rubbish - why would they give a ****?
Im disappointed in Orange. They are supposed to be releasing 6.1, but it never seems to happen... They say keep an eye on the download site, but the rom never arrives!
I wish they would sort this out... I love the phone, but a bit fed up that the vibrator never stops sometimes when I get an email!
S
actually if you compare orange to at&t orange is the better provider
for instance i broke my universal (spv m5000) and they deliver the next day. on 15 quid admin cost wereas at&t charge extortionat prices for this
they have a better 3g coverage great customer service
the only reason im dissappointed is because they **** about with there roms thats why its take a while to get them out i rang orange about a week ago and they said 5 months
but at least if it dies you can get a fast delivery of a new one
I wish they would hurry up!!
Do you know if they ship new ones with 6.1, or still 6.0??
S
They are shipping new ones with 6.1. There are several people on differant forums reporting how much quicker their replacement phones are to their old 6.0.
Can the new rom be lifted and put on to a version 6.0 without spl. ANYBODY??
Orange might never release the damn thing. I ask you, if its OK for new phones why not release it?
had my tytn II now for a couple of weeks and can say its 6.1. afaik all tytns now shipped by orange should be flashed with 6.1 but be wary in dealerships as they may still be clearing old stock running on 6
Mine has a small fault... I was just going to ignore it, but if the Orange Care replacement will be 6.1, then I might report it after all...
Anyone had an Orange Care replacement of a 6.0 for a 6.1??
Thanks
captainsensible2002 said:
Orange are rubbish - why would they give a ****?
Click to expand...
Click to collapse
Behave. You will get bad experiences with all networks, your infinitely superior network included.
As for 6.1, not in Orange stores yet. I work in Orange retail, theres certainly been no recall to update them. The website is listing them as out of stock when the retail allocation is still OK, so its possible the business website has pulled them to update them to 6.1 - even though on the spec sheet its still showing as ver 6.
hhmmm sound promising. the only ****er with replacing is the fact i have to keep the back cover which has started to deteriorate. and some of the clips have snapped of the back
jayjay8585 said:
hhmmm sound promising. the only ****er with replacing is the fact i have to keep the back cover which has started to deteriorate. and some of the clips have snapped of the back
Click to expand...
Click to collapse
Tell them the covers broken, you'll have to pay the admin fee regardless, a broken backdoor impedes normal function of the phone if say...the battery keeps falling out. Or something.
Generally though, handset replacements are refurbed kit which will obv be reflashed, so its feasible that it'll have 6.1 but I wouldnt hold out for it.
ill wait until the phone kicks it. at least the admins so low. atnt charge eq 200 quid for replacements and orange uk pay 15
lovin it
just had to have a replacement phone off orange care last week my replacement still as only got version 6 on it
So about 45 days ago I purchased a new Tilt off ebay. Big mistake but the people at Best Buy had me convinced that they stopped making them. Yesterday out of no where my keyboard went dead and my phone started acting up. Currently I can't leave my phone on without it starting the note program and recording sound clips until the memory is full.
At this point I was just wondering what my options are. Will AT&T exchange my phone for a refurbished one? Is there anyway I could sent the phone to HTC to get it repaired. Are there any reliable companies that I could send the phone to? I have heard stories about people just bringing the phone into a AT&T store and getting it swapped out. Am I out $400?
If you got it off ebay, att doesnt want anything to do with it. You can try for HTC support, but i have no idea how HTC is with that kind of stuff.
Do a hard reset, and see if that helps any.
I wonder if it's just a faulty keyboard and it's causing shortcuts to open the notes software.
What other things are happening?
Could be a cable loose inside or the keyboard circuit board could have slipped out of place. This happened on mine.
HTC wont touch an HTC device under warranty without a receipt (from original purchase) Branded devices they wont touch without them coming from the network.
Paid repairs are different, they'll carry out the repairs for you, and invoice you for the repairs. They also charge for a quotation for repairs if you dont get it repaired (£20 in the UK I think, no idea outside of the UK)
If the phone keeps recording notes, it could be something as simple as a button being stuck. my solution with old devices was to mash the buttons as much as possible, and it generally unstuck them.
If your device is 45 days old (to you) then to be fair, its not likely to be an issue that the seller knew about, as its something thats occured since then. Issues can occur at any stage in a devices life, its just unfortunate that yours has chosen now to go wrong.
If you're not looking to pay to get the device fixed, it may be something as simple as opening the case up, and cleaning around the keyboard/extra buttons and re-assembling it, but if you're unsure on how to do this, I'd recommend not trying. When I opened my old 9100 to try and clean it up, something went sproing, and I lost a spring... I could never use the bottom row on the keyboard after that.
I've had good experiences with HTC.
SpugDarktyde said:
HTC wont touch an HTC device under warranty without a receipt (from original purchase) Branded devices they wont touch without them coming from the network.
Paid repairs are different, they'll carry out the repairs for you, and invoice you for the repairs. They also charge for a quotation for repairs if you dont get it repaired (£20 in the UK I think, no idea outside of the UK)
If the phone keeps recording notes, it could be something as simple as a button being stuck. my solution with old devices was to mash the buttons as much as possible, and it generally unstuck them.
If your device is 45 days old (to you) then to be fair, its not likely to be an issue that the seller knew about, as its something thats occured since then. Issues can occur at any stage in a devices life, its just unfortunate that yours has chosen now to go wrong.
If you're not looking to pay to get the device fixed, it may be something as simple as opening the case up, and cleaning around the keyboard/extra buttons and re-assembling it, but if you're unsure on how to do this, I'd recommend not trying. When I opened my old 9100 to try and clean it up, something went sproing, and I lost a spring... I could never use the bottom row on the keyboard after that.
Click to expand...
Click to collapse
This isn't my experience.
I've had a couple of dealings with HTC UK and have been very happy:
1) Ebay-sourced Tornado failed screen - I phoned HTC and from the IMEI number they got the manufacturing date, worked out it was under a year old, and fixed it for free
2) ebay-sourced Artemis - I dropped it, bent the casing. I phoned HTC and they fixed it as a paid repair for 65UKP. This included a complete recase. When I noticed some of the buttons were a bit sticky afterwards, they did a second repair replacing the controls for free, despite it almost certainly being a problem caused by my initial dropping.
3) ebay-sourced Qtek 8500. Had a problem with the LCD failing when the clamshell was flexed. Again, phoned HTC UK and replaced under warranty.
They've been prompt, have native helpdesks, cheap and generally couldn't have been more helpful - definitely worth approaching them. This contrasts with, say, Nokia and is a major part of why I like HTC products.
Ric
Richie V6 said:
So about 45 days ago I purchased a new Tilt off ebay. Big mistake but the people at Best Buy had me convinced that they stopped making them. Yesterday out of no where my keyboard went dead and my phone started acting up. Currently I can't leave my phone on without it starting the note program and recording sound clips until the memory is full.
At this point I was just wondering what my options are. Will AT&T exchange my phone for a refurbished one? Is there anyway I could sent the phone to HTC to get it repaired. Are there any reliable companies that I could send the phone to? I have heard stories about people just bringing the phone into a AT&T store and getting it swapped out. Am I out $400?
Click to expand...
Click to collapse
The first thing u should do is figure out if it is hardware or software related. Just do a hardreset and see if that helps. If not, then its most likely hardware related.
Check in Settings - Buttons what button is assigned to the recorder (usually the one on the left side), remove that assignment.
The button must be stuck or the sensor below it faulty, so it senses that button always pressed.
Richie V6 said:
So about 45 days ago I purchased a new Tilt off ebay. Big mistake but the people at Best Buy had me convinced that they stopped making them. Yesterday out of no where my keyboard went dead and my phone started acting up. Currently I can't leave my phone on without it starting the note program and recording sound clips until the memory is full.
At this point I was just wondering what my options are. Will AT&T exchange my phone for a refurbished one? Is there anyway I could sent the phone to HTC to get it repaired. Are there any reliable companies that I could send the phone to? I have heard stories about people just bringing the phone into a AT&T store and getting it swapped out. Am I out $400?
Click to expand...
Click to collapse
landwomble said:
This isn't my experience.
I've had a couple of dealings with HTC UK and have been very happy:
1) Ebay-sourced Tornado failed screen - I phoned HTC and from the IMEI number they got the manufacturing date, worked out it was under a year old, and fixed it for free
2) ebay-sourced Artemis - I dropped it, bent the casing. I phoned HTC and they fixed it as a paid repair for 65UKP. This included a complete recase. When I noticed some of the buttons were a bit sticky afterwards, they did a second repair replacing the controls for free, despite it almost certainly being a problem caused by my initial dropping.
3) ebay-sourced Qtek 8500. Had a problem with the LCD failing when the clamshell was flexed. Again, phoned HTC UK and replaced under warranty.
They've been prompt, have native helpdesks, cheap and generally couldn't have been more helpful - definitely worth approaching them. This contrasts with, say, Nokia and is a major part of why I like HTC products.
Ric
Click to expand...
Click to collapse
Dont get me wrong, I wasnt slating HTC for their support, I'm with you on that one. I've just seen jobs that have been bounced back from them (rightfully so) and was just giving the worst case scenario, that being that HTC dont actually have to fix it.
the agent or att will not help you, you got it from eBay and even if they help it will be for extra $$ so you may well just override that idea
first thing we must be sure if its hardware failure or software failure
if its software then you need to read lots but eventually you will have to get a new ROM and start from scratch eliminate all 3rd party ( so i advice using stocked ROM)
look at this it might help http://rapidshare.com/files/103168855/HTC_Kaiser_Service_Manual_jas_pik.pdf
this is the repair manual for kaiser
Square Trade
After this happened to me the first time I got some bunk electronics from ebay, I started using squaretrade.com. They will give you a warranty at about 50% of the cost of a Manufacturer/Dealer warranty and have a five day fix/replacement guarantee.
I would like to thank everyone for their reply I can see this is a dedicated community.
Starscreamer said:
I wonder if it's just a faulty keyboard and it's causing shortcuts to open the notes software.
What other things are happening?
Could be a cable loose inside or the keyboard circuit board could have slipped out of place. This happened on mine.
Click to expand...
Click to collapse
Last night I reverted back to my factory rom but this did not fix the problem. Some odd things that I noticed that has me completely baffled is that only the directional keys (up, down, right, left) work on the keyboard but nothing else works. I tried doing a hard reset but that didn't wont since the 2 soft keys are not responding.
jahrami said:
the agent or att will not help you, you got it from eBay and even if they help it will be for extra $$ so you may well just override that idea
first thing we must be sure if its hardware failure or software failure
if its software then you need to read lots but eventually you will have to get a new ROM and start from scratch eliminate all 3rd party ( so i advice using stocked ROM)
look at this it might help http://rapidshare.com/files/103168855/HTC_Kaiser_Service_Manual_jas_pik.pdf
this is the repair manual for kaiser
Click to expand...
Click to collapse
That manual seems very complete if I can't get HTC to fix it I will attempt to fix it myself. Does anyone know if I can purchase replacement part?
There's some hope for you. I bought my Tilt off of Ebay. AT&T warranted it from the day that it hit their network with my SIM card. So although it was originally purchased from AT&T (by the ebayer seller) on Oct 17th 2007, my warranty started December 6th 2007. No receipt required. They swapped it no problem. The TILT has a 365 day warranty via AT&T.
Just make sure you deal with a service center and not the individual stores. Go to attwireless.com and search for "TILT Warranty" .. look for the service center information.
Mine was swapped with no hassle in about 5minutes (I had a rom issue). One note if you go this route, check the replacement! My replacement has key-sticking issues (the right key on the keyboard gets stuck down, etc). The speaker (for phonecalls, not external) also is a little more muted than my old one (I sometimes have trouble hearing people). I may rewarranty it.
*edit*
Here: http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB64687
The service centers are contractors (I could tell by their shirts, saying "Company Name: Authorized AT&T Tech"), so I really don't think they care, as long as they can warranty it they will because it is more money for them. Just my thought.
As the above poster said, AT&T WILL do warranty exchanges on tilts bought through ebay or otherwise. I bought one off of craigslist and had it exchanged when a key on the keyboard stopped working. No problem. It is warrantied for 1 year after it is first used on their system.
The people stating otherwise are flat out wrong.
Thanks for the advice guys I was able to take the phone to a AT&T service center and swap the phone for a new one.
Richie V6 said:
Thanks for the advice guys I was able to take the phone to a AT&T service center and swap the phone for a new one.
Click to expand...
Click to collapse
No problem. Glad to hear.
It was a nice surprise for me last week, as I thought I was out $400 for a new one or stuck to using a temporary phone until the Touch Pro came.
KyleK29 said:
No problem. Glad to hear.
It was a nice surprise for me last week, as I thought I was out $400 for a new one or stuck to using a temporary phone until the Touch Pro came.
Click to expand...
Click to collapse
The touch pro is very sexy
congratulations
Richie V6 said:
The touch pro is very sexy
Click to expand...
Click to collapse
My phone connects when I get a call but no voice on either end. The only way to get out of this is to reset my phone. Had to do it so much that Ive called in for an exchange under warranty.
They told me it will be a refurb since that is the only thing they can do. I even tried the Kit box with the battery (which they are replacing since my battery is not holding charge) but they are sending it seperately.
My question is for the exchange, is the refurb any good and did it solve your problems?
Is there anyway I can get them to give me a new phone since mine is less than 6 months old.
I did an exchange because one of the keys on the keyboard was going out. The refurb they sent me had the same problem but worse, so I sent it back for another refurb and I'm happy with that one. Somebody once said that after 3 refurb exchanges they'll send you a new one, but I don't work for AT&T so I can't verify if that's correct.
maxh said:
I did an exchange because one of the keys on the keyboard was going out. The refurb they sent me had the same problem but worse, so I sent it back for another refurb and I'm happy with that one. Somebody once said that after 3 refurb exchanges they'll send you a new one, but I don't work for AT&T so I can't verify if that's correct.
Click to expand...
Click to collapse
Uh huh das right
I did a warranty exchange on my tilt because the miniUsb port cracked. The device they gave me was like new, i actually thought it was new, till about a week later i decided to call and check and they told me most likely its a refurb... honestly i can't tell if it is or if its new.
ALso about your issue, did you recently upgrade to a 6.1 rom and not change the radio? that would cause no sound..
double post :/
fone_fanatic said:
I did a warranty exchange on my tilt because the miniUsb port cracked. The device they gave me was like new, i actually thought it was new, till about a week later i decided to call and check and they told me most likely its a refurb... honestly i can't tell if it is or if its new.
ALso about your issue, did you recently upgrade to a 6.1 rom and not change the radio? that would cause no sound..
Click to expand...
Click to collapse
thanks for the info. I did upgrade to 6.1 via HTC website that I think also updated my radio. I currently have radio #1.65.21.18
Could this be my problem?
that is a wm 6.1 radio, but still, some radios don't work well with some roms, check AllTheWay's Ultimate Radio Thread for more info.
I love peoples reasoning for not deserving a refurb. I've worked at places like Dell and Acer and I just love when people argue. "it was new when I bought it"
ChumleyEX said:
I love peoples reasoning for not deserving a refurb. I've worked at places like Dell and Acer and I just love when people argue. "it was new when I bought it"
Click to expand...
Click to collapse
As someone who has been on the receiving end of several Dell computers, you are correct that this argument doesn't hold water since Dell takes pride in the full reconditioning of it's refurbished units.
However, as someone who needed to exchange 4 Tilts within 2 weeks due to the total lack of quality control on [insert random 3rd party company here]'s part, I understand why some people are hesitant to accept a refurb phone.
When I finally had enough of dealing with the warranty group and called business customer care, the woman on the phone transferred me to someone back in Warranty who told me that AT&T doesn't even handle the refurb business, and the entire process (including QC and shipping) is done by a 3rd party company.
Yes you can be very unlucky with refurbs but the same applies with brand new phones too.
fone_fanatic said:
that is a wm 6.1 radio, but still, some radios don't work well with some roms, check AllTheWay's Ultimate Radio Thread for more info.
Click to expand...
Click to collapse
are u saying that there is a better radio for the stock 6.1 rom than what it comes with?
could this be my issue on the new sound?
NotATreoFan said:
As someone who has been on the receiving end of several Dell computers, you are correct that this argument doesn't hold water since Dell takes pride in the full reconditioning of it's refurbished units.
However, as someone who needed to exchange 4 Tilts within 2 weeks due to the total lack of quality control on [insert random 3rd party company here]'s part, I understand why some people are hesitant to accept a refurb phone.
When I finally had enough of dealing with the warranty group and called business customer care, the woman on the phone transferred me to someone back in Warranty who told me that AT&T doesn't even handle the refurb business, and the entire process (including QC and shipping) is done by a 3rd party company.
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That lady flat out lied to ya, I have personally been in the ATT department were they recondition MOST devices. And yes tilt's are done there as well, to a certain extent, they clean them and replace screens, keypads, basic stuff. I cant even begin to explain the morons working there, my 7yr old could do a better job and he would have fun doing it.
i just bought a new p4550 ... can't wait to flash it .
according to wikipedia
http://en.wikipedia.org/wiki/HTC_Kaiser
there is some problem with the video driver, and it's sad since its good based hardware. as i see the topics on kaiser i understand people use other video drivers for the kaiser.
my question, is the perfect video driver has found ?
or the device will be forever unperfect
anyone please ?
A question for HTC or your phone provider
What did HTC or the people who supplied your branded phone respond with? You have complained to them haven't you? Although people associated with the HTC Class Action website (search for that if you don't know what I mean) have come up with 3D drivers, they do nothing for ordinary 2D use or for playing videos etc so the hardware in the device isn't been fully taken advantage of by the existing setup. As theres nothing else out there that's capable of what the TyTN II offers including the tilting screen (and that's over a year since it was first released) it's important that a proper solution is achieved. The first step is writing to THEM.
i bought my phone through Ebay, so i have no one to complain and i saw an HTC reply in one of the posts here, they said they are not providing an multimedia device... well , what can you do now ?
You have the company responsible for it's manufacture/design
mohen said:
i bought my phone through Ebay, so i have no one to complain and i saw an HTC reply in one of the posts here, they said they are not providing an multimedia device... well , what can you do now ?
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I didn't mean the individual/shop or business that sold the phone but the company that supplied and branded it for the seller such as HTC or the cell phone network provider if it's not a HTC branded device. I've read those comments as well but I think everyone unhappy with this aspect of the device should complain to those responsible for it's manufacture and design/programming and see how they respond before trying anything else.
okay i get you but still, like i said , htc comment was that the kaiser is not an multimedia device . we can assume they now going to release any fix since an year past already.
if u remember, there were some petition but nothing work else then this .
You still need to contact HTC/Branded provider of your device
I think you appear to have a good understanding of the situation but you are asking the wrong people what is going to happen. Before you go any further, you need to ask HTC or the network carrier who helped them develop your model of phone. If you believe what's already been written from some sources along the lines of nothing can be done and think that since its over a year since they first released the device so nothing will happen, then giving up and not even contacting HTC/The Network Carrier responsible for providing your device, is not going to get you anywhere is it?
The question remains, what has HTC or the network who developed your model of Kaiser responded with to you personally? Write a letter (or a few, what ever it takes to get a response) to them and then get back to us.