Database Develop

How to hard reset (thru hardware buttons)

Hi everyone, I was trying a new software and when I tried to recover from a Sprite backup, the phone now hangs on the boot up screen (the one with the R, G and D version numbers).
¿Could someone please tell me how to force a hard reset on start up?. I'm starting to panic.

Turn off phone, press both softkeys and then press the powerbutton for exactly one second!
Not more! Then release it...

It tells me to press the "send" button. ¿Which one is it?.

For those who want to reset it while the system is running they'll have to do this:
Go to Start >More > Expert > Clear Storage.
Then you have to enter 1234 and reset

For those who want to reset it while the system is running they'll have to do this:
Go to Start >More > Expert > Clear Storage.
Then you have to enter 1234 and reset

Disregard my previous question, I've already found out.
¡¡Thank you very much Dumdidum!!. You saved my day.

To HARD RESET Turn off the phone, keep pressed the two soft keys on the front, then press power for 1-2 seconds and it will ask to press SENd key. Send key = the green key for making calls.
If you press something else the phone will reboot.

I already found out, but thank you anyway.

laseru said:
To HARD RESET Turn off the phone, keep pressed the two soft keys on the front, then press power for 1-2 seconds and it will ask to press SENd key. Send key = the green key for making calls.
If you press something else the phone will reboot.
Click to expand...
Click to collapse
added to wiki

bigflavor said:
added to wiki
Click to expand...
Click to collapse
Just to give proper credit, it was actually Dumdidum who first answered me on how to hard reset thru hardware.

Arcano said:
Just to give proper credit, it was actually Dumdidum who first answered me on how to hard reset thru hardware.
Click to expand...
Click to collapse
Yea, but he only gave you part of the story.

Quick advice
Thanks for the info . Just a comment, the trick is to just momentairly press the on/off switch as you hold down both of the soft buttons. You must continue to hold both of those down until you see a message on the screen. Keeping the power button pressed didn't do the trick for me.

I am a new comer for the WM6. My X03HT(S730) can't do the hard reset after I install a Chinese input for professional/classical version. Does it make my S730 fail to do the hard reset? My S730 now is no function with the keyboard after I get in OS. By the way, the tripod-color mode is work.

*OOPS* wrong device

Yo thanx lalvarado,
Your advice did the thing for me, super!

Arcano said:
Hi everyone, I was trying a new software and when I tried to recover from a Sprite backup, the phone now hangs on the boot up screen (the one with the R, G and D version numbers).
¿Could someone please tell me how to force a hard reset on start up?. I'm starting to panic.
Click to expand...
Click to collapse
want you to hardreset your wings?
you press and hold the camera button & power button then press the reset button under your phone beside the charger
it's the small hold and you must have a small rod to scrapers in the hole
then your phone start with bootloader
your screen with 3 colour Red-Green-White
you can up any rom with it
sorry because my Eng is not very good
hope it help u!

Need Help!!! How can I fix this?!?!?!

Hi I have an ATT Tilt I upgraded to ATT ROM from HTC site and intalled a couple of cab files derectly on the phone (HTC home, cube, etc) afte installing the kaiser music player i did the soft reset as it asked and now the phone is stuck in an infinite reset loop. How can I fix this?
I know the files are godo becaus eI had installed them previously but had to do a hard reset becasue of syncing problems.
THANKS!

i think if you try Holding down the two soft keys, then use the stylus to press the reset button for a few seconds, then release the reset button while still holding in the soft keys. The warning message comes on then use the green send key to initiate the data wipe.
hope this helps

lindsaydr said:
i think if you try Holding down the two soft keys, then use the stylus to press the reset button for a few seconds, then release the reset button while still holding in the soft keys. The warning message comes on then use the green send key to initiate the data wipe.
hope this helps
Click to expand...
Click to collapse
It worked!!!!! THANK YOU SOOOO MUCH. I thought my phone was dead!
I do have another question. If I doo a hard reset and clean off the ATT extra [email protected]* it will not sync with outlook. If I leave the ATT stuff on it does! Why Is this?!?!?!

Need serious help

Hi guys,
Great forum, unfortunately i can't find a solution for my problem. Here is my problem: I installed Diamond TF3D Config on my phone and i tweaked a couple of things, everything went well untill i changed the TouchFlow menus.
It automatically restarts, but the loading process can't pass the HTC logo screen and now it says:
" The Device is unable to boot because either you turned of the device incorrectly...----- Press SEND to reset your device..."
Well, ofcourse I followed the instructions and pressed SEND, but it looks like it doesn't do anything at all. The error screen above keeps displaying, without anything telling me that something is being done about the problem. Is it doing something or is it just stuck? (The light is continously on).
Can you guys help me? By the way I tried the manual hard reset, but that didn't help.

did you hard or just soft reset?

well i did a soft reset, that didn't work out keep getting that screen.
and I tried a hard reset but that wasn't possible, because i couldn't get in the device, so it pretended it was a soft reset..
but do you know if it is doing something or not , cause i get the screen continously with the lights on

PM the developer... sushilange... and then post the solution here for us all to take benefit of.

Not sure of your full situation, but two options that may help; hard reset, or connecting phone to pc and try running an RUU install; of course all data will be lost, device could be as well.
---- Hard Reset Option ----
To perform a hard reset:
1. Press and hold both softkeys on the device (the little dots above ok, and windows key). Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the RESET button on the bottom of your device.
NOTE: I had no idea which of the many keys were considered the soft keys. They are the two buttons above the phone control buttons.
2. Release the stylus but keep the softkeys pressed when you see the following message on your device screen:
“Do you want to erase all user data and restore to manufacture default?”
3. Slide open the hardware keyboard, and press R to restore to factory default or press X to exit the hard reset process.
Note:
Your device will be set back to factory default settings. Please ensure any additional installed programs and user data have been backed up before a hard reset is performed
--- RUU install ROM --- (this is for the mogul, you'll have to find your own, just reading material)
http://www.htcamerica.net/support/mogul/software-downloads.html

k I will. And this guy has the necessary knowledge?

bjason6 , thanx for your help
but I don;t understand.
hardware keyboard, a diamond doesnt have a keyboard or do you mean something else and where are the two soft buttons i cant seem to find them

This is the proper way to hard reset the Diamond (taken from the wiki):
Switch the device off. Press and hold the "Volume Down Key" and "Action Button" (round button), at the same time, use the stylus to press the red RESET button in the stylus silo. You will be presented with a menu saying 'press R to reset, X to exit'. If you press R, your device will be set back to factory default settings.
Hard Reset will delete all data you have put on the device: Programs, Settings, Mail, SMS, MMS, etc., so be careful and make a backup before doing this.
After a hard reset, you will have a complete clean new install of Windows Mobile on your device.

I thought the phone must be on for the hard reset to work, because I doesnt work on y phone

and oh, the SEND button is just the phone button right? the one beneath the House-button?

Yes, bottom left "phone" button is send

YiuW said:
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Click to expand...
Click to collapse
Nice
Now your tekin the pee mate

YiuW said:
k I will. And this guy has the necessary knowledge?
Click to expand...
Click to collapse
Well he wrote the app, so I bloody hope so

damn what the hell is wrong with my phone man damn...

YiuW said:
damn what the hell is wrong with my phone man damn...
Click to expand...
Click to collapse
LMFAO..... RTFM.... dunno

Anyone suggestions to solve this problem??
It doesn't seem that I can acces my phone via usb

Can you enter bootloader? WIKI

yeah i can

What can i do with the boat loader then?

YiuW said:
What can i do with the boat loader then?
Click to expand...
Click to collapse
Sail away ?

I Think I Bricked It........

fixed it, please close

ShavedCivic187 said:
So I was texting on my Fuze and it froze. I hard reset it and now it won't start back up. Im using the latest Mercury Energy rom. It starts up, goes to where it plays the start-up sound and says "Energy Rom 3.0" and then stops. I have the touch response installed on it and it still vibrates when u touch it, so I dont think its too bad. Please Help! Thanx
Click to expand...
Click to collapse
Hold the Volume button down + the button in the middle + the reset button
keep holding until the screen goes to bootloader

CraZyLiLbOy said:
Hold the Volume button down + the button in the middle + the reset button
keep holding until the screen goes to bootloader
Click to expand...
Click to collapse
then reflash?

tryed holding the buttons and it didnt do anything.

He's advising that you hard reset. That's what I'd do, too, but if it continues to hang, flash a stock rom. You may need to go into bootloader manually if you do it over usb.

Fixed it please delete.

hard rest verizon phones
i think that verizon has ****ed the customers when i comes to hard resetting i think that they disable the option when you are try to do it with the whole volume button power button the reset thing i have gone through two phones because of this but now i found program that was leaked and it does it for me you go into that mode where you get that multiple colored screen and then once you plug you phone into your computer and then you run it and it hard resets the phone

that would be great if you can share how do you it with us, so any body have this problem can be fixed without asking too much.

X1 freezes at load up screen help!

1.) I changed new rom
2.)It freezes when i was using youtube panel
3.)I turned off and when i turn on again wont load
4.) I tried hard reset , taking out the battery and memory card still wont load
5.) couldn't connect to pc
anyone know how to fix ?

well i had the same issue few moments ago. but now i get rid of it by using a very easy method.
- While the phone is off -hold down the front left and right buttons on the X1 and insert your stylus into the soft reset hole all at the same time.
- After i did this i was presented with a blue screen that told me to press R to reset and delete all my existing stuff. Then i had to callibrate the stylus and the same stuff the day you got it.

I tried that way too, after it said restart i pressed spacebar to restart and its still stuck at loading screen...

you press R... not space

poetryrocksalot said:
you press R... not space
Click to expand...
Click to collapse
R to hard reset, SPACE to restart.
If the phone has finished its hard reset (it's telling you to press SPACE) and you can't just remove the battery and turn the phone on. Maybe your keyboard is dirty and it's not reading the SPA.CEBAR presses
OT: hey poetry, where'd you been? did you sell your X1?

Sorry for my bad english , but it did restarted after pressing the spacebar but it still freezes for some reason and ive done like 5`6 hard reseting it ;/

harveydent said:
R to hard reset, SPACE to restart.
If the phone has finished its hard reset (it's telling you to press SPACE) and you can't just remove the battery and turn the phone on. Maybe your keyboard is dirty and it's not reading the SPA.CEBAR presses
OT: hey poetry, where'd you been? did you sell your X1?
Click to expand...
Click to collapse
yes I sold my X1. I wanted to try out the Nokia E90, and my X1 was in such a bad shape that I had to sell it before it lost value.

i know this is old post, but i have that problem now, any solution.
i changed my rom 20x till now but now stack on XPERIA logo, soft reset hard reset not working, any help....

solved. entered boot loader, three color screen, run task 29 utility 8-12 times, every time connected disconnected usb cable, removed inserted battery and then suddenly update progres was shown on phone. huh. flashing my X1 was easy till today. Good luck to all...