Hello! I have a touch diamond only 3 weeks old! The last few days my diamond has gone mad. It won't connect to any PC no more. Everything else works. I can charge the battery and use my handsfree but not sync it with my Pc. I've even tried different cables and different pc's with no luck Could this be a software issue or is it more likely a hardware issue? Btw I have the latest original ROM from HTC. Anyone else had the same problem?
Thanks
USB to PC
Hi!
I have a german version, but I try to explain. There is a "Fast synchronisation" option. You have to disable it.
You can find it in "Setup?" --> "Connection?" --> "USB to PC" ther you can disable it.
Greetings
I'm assuming you mean connecting via active sync??
I think it's Start > Settings > USB to PC > "enable advanced network functionality" or similar. It's random - try enabling or disabling. I think this is ROm version dependent.
Also in the Active Sync settings on your PC make sure USB is enabled. Check File > Connection Settings > Allow USB connections.
It always forgets this setting for me and is unchecked after each reboot.
Did you try turning off the phone and restarting your PC (I'm sure you did). Sometimes my Diamond is fussy about re-connecting once you remove it.
ratte01 said:
Hi!
I have a german version, but I try to explain. There is a "Fast synchronisation" option. You have to disable it.
You can find it in "Setup?" --> "Connection?" --> "USB to PC" ther you can disable it.
Greetings
Click to expand...
Click to collapse
Thanks! I've had problems with activesync. By enabling/disabling while connected to the computer it finally recognised the Diamond!
Thanks for all the answears! But I've already tried all that I'm afraid! Think I need to send it in to get it fixed! Can't see that this is a software problem
kjettern said:
Thanks for all the answears! But I've already tried all that I'm afraid! Think I need to send it in to get it fixed! Can't see that this is a software problem
Click to expand...
Click to collapse
Hi Kjettern, did you ever resolve your USB not connecting issue? I am having the same problem with my TyTNII...but mine was after an upgrade. thx!
Related
I'm not quite sure this is the appropriate place to post, so forgive me if it isn't.
I remember some time ago, when still on my magician, that somebody had made a program so that, when connected to a pc via USB, the phone would be seen as a usb pen drive, directly accessing the sd card. I also remember it was only for WM5.
But I switched to Trinity, so now I'm looking for it through all of the forum: I hate to be the lazy b*stard, but I've been searching for the past hour to no avail: every time I key in usb, half of the threads in the forum show up, obviously...
So anybody remember what it's called?
Thanks for any help or indication
WM5Storage
After install you must goto settings> Comunications> USB to PC and uncheck that setting for WM5Storage to work properly. Hope this helps.
Thanks a lot for the quick answer you guys - you're simply great!
RebelShadow said:
After install you must goto settings> Comunications> USB to PC and uncheck that setting for WM5Storage to work properly. Hope this helps.
Click to expand...
Click to collapse
Just give me a error... "failed to disable RNDIS to use Serial"
you might need to shut down any background apps that are running. I had WisBar advance running when I tryed and it would not even bring up the screen. When I shut Wisbar down i was able to change the setting. could be a background app or today plugin that is interfering with it.
vdias said:
Just give me a error... "failed to disable RNDIS to use Serial"
Click to expand...
Click to collapse
I think it's probably AvtiveSync, which is almost always runnig in the background, that is causing the error when you uncheck the USB>PC setting.
vdias said:
Just give me a error... "failed to disable RNDIS to use Serial"
Click to expand...
Click to collapse
I solved this problem by deleting (temporary) my com connection to my bluetooth device (GPS).
DHCP client and RNDIS versus USB connection
As i tweak so much over time on my system, my DHCP client was turned off.
That's why my RNDIS device could not connect.
Through my local PC it needed to connect to the network DHCP server. CE seems to do this through XP's DHCP client services.
Turning these services on created the "advanced network connection" to work.
Big advantage to connect like this instead of turning off the RNDIS module and connect through 'normal' USB, is that my PC will now recodnize and automaticaly change from my private phone to my work phone (WM6.0 and WM6.1)
Network capability of my phone is achieved by having the right ip address in the 'external NDIS module' (networkcards). I had to do this manualy. Don't know why but; hey... Without network, still all Active sync options can be used, like installing or removing software, opening the mobile registry etc.
So: 6.1 can turn off the advanced network capability. My 6.0 with a lot of tools cannot.
But They both work better with my PC if I leave it turned on and turn on the DHCP client of my local PC.!
I hope this helps. It was a lovely solution after 5 hours of reading threads.
WM5torage is good program for that
http://rapidshare.com/files/217600230/WM5torage_189BETA5.CAB.html
Dwaalspoor98 said:
I solved this problem by deleting (temporary) my com connection to my bluetooth device (GPS).
Click to expand...
Click to collapse
gr8888888......it worked for me....thnxx
link death
neoneki said:
link death
Click to expand...
Click to collapse
You also can get WM5torage out of here ~ http://www.megaupload.com/?d=IUO1B3GD
Hello guys,since it is my first post I'd like to say "What a wonderful forum!" Thanks for letting lamers like me be here...
I have a problem with my newly bought HTC Diamond..I don't know what and why happens but as soon as I connect the phone to my laptop via USB cable and activesync program, my Wi-Fi goes dead ASAP..it hangs on Acquiring network address and it gets one after a while but no traffic neither on my pc nor on my pda when I disconnect the pda I continue without internet on my pc...I have to restart for it to come and the process repeats itself over and over again
Thanks in advance for your help.
I used to have that problem with my thinkpad and my old smartphone.
Try settings -> all settings -> connections -> USB to PC
and turn off 'enable advanced network functionality'
errr try:
1) performing a hard reset on your Diamond and try this again?
2) try with different laptop?
vacano said:
Hello guys,since it is my first post I'd like to say "What a wonderful forum!" Thanks for letting lamers like me be here...
I have a problem with my newly bought HTC Diamond..I don't know what and why happens but as soon as I connect the phone to my laptop via USB cable and activesync program, my Wi-Fi goes dead ASAP..it hangs on Acquiring network address and it gets one after a while but no traffic neither on my pc nor on my pda when I disconnect the pda I continue without internet on my pc...I have to restart for it to come and the process repeats itself over and over again
Thanks in advance for your help.
Click to expand...
Click to collapse
I think you should try to disable your anti-virus / firewall / internet security program first. i suspect it got something to do it.
someone1234 said:
I used to have that problem with my thinkpad and my old smartphone.
Try settings -> all settings -> connections -> USB to PC
and turn off 'enable advanced network functionality'
Click to expand...
Click to collapse
I think that is spot on. From what i remember, it was something to do with a 'Security feature' that microsoft implements in async 4, but it only seemed to affect certain intel chipsets (i could be wrong, it's been a while since i saw that happen) for wireless LAN.
Far as i know, there was a USB swithc application made here way back when, that microsoft then copied and put in the roms as USB to PC. hopefully it'll fix your little issue.
Yeah, activsync sets up a virtual network, which drives any connection manager or firewall you have crazy!
Depends on what combination of things your running on your PC.
I remember a similar problem I had and I had to enable Transient Packet Data=Allowed in my firewall. (Outpost Pro).
Thanks guys!
The:
Try settings -> all settings -> connections -> USB to PC
and turn off 'enable advanced network functionality'
did the job.
Thanks again.
vacano said:
Thanks guys!
The:
Try settings -> all settings -> connections -> USB to PC
and turn off 'enable advanced network functionality'
did the job.
Thanks again.
Click to expand...
Click to collapse
I was gonna suggest that but guess you've found it. Looks like a setup or conflict issue with something else on your laptop.
hey guys,
im new here and its also my first ppc.
ive got the following problem:
me (or my ppc) is not able to connect with activesync...
wtf can i do??
plz help me, thx,
LuFo
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
so, here we go:
ive got as 4.5 on my pc and ive recognized also that some other guys (even with older as) could connect to my ppc...
so, what is thie fckn prob??
again: plz help, what should i do?
greetz
PaulusUK said:
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
Click to expand...
Click to collapse
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
LuFo Diamond said:
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
Click to expand...
Click to collapse
untick the advanced network functionality in the connection settings USB to PC and try again ...
swampy said:
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
Click to expand...
Click to collapse
2nd that. Try another USB port on your PC. Sounds like there's either the driver missing (which should only be the case if you do not have Active Sync installed)
OR
try to disable the "Advanced network functionality". Can be found at 'Settings > Connections > USB to PC'. (Einstellungen, Verbindungen, USB zu PC oder so).
Do you have some sort of firewall software?
like, ZoneAlarm or antivirus with firewall?
disable them or allow the port as trusted and you should be fine
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
LuFo Diamond said:
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
Click to expand...
Click to collapse
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
here it is
LuFo Diamond said:
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
Click to expand...
Click to collapse
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
cJosephaq said:
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
Click to expand...
Click to collapse
Try the search engine before you post, recently there where alot of topics on ActiveSync not working. Anyway, the way your PPC will act when you connect it to a USB port can be setup in setting, connections, usb to pc. Mark Diskdrive or ActiveSync.
There you should also unmark the advanced network functionality. Check it off and try again.
Rgds,
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
cJosephaq said:
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
Click to expand...
Click to collapse
A Hard Reset should bring it back to it's default value so yes I see no problem there ...
Blazeitup123 said:
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
Click to expand...
Click to collapse
THX a lot, but all these programs are NOT running, ive tryed to run them and its juts possible tu run mobsync.exe mannually...
so this way would not work for me,
im sorry
on6hp said:
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
Click to expand...
Click to collapse
my pc works with xp prof sp3
abinan said:
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Click to expand...
Click to collapse
jeah, this possibility is also told as the first option but , im sad, not the solution...
greetz
Tried this on two PCs with Activesync on now...
When I connect, the phone pops up the message about whether to use activesync or disk. If I choose disk, I can happily copy stuff from PC to phone.
However, if I choose activesync, it doesnt connect on the PC. I've tried manually connecting activesync on the PC, but it just doesnt find the phone.
Any ideas?
Did you use bluetooth to sync on that pc? If I sync over bluetooth and after that I try to sync by wire I get the same problem as you discribe .
I didn't try to find a way out just keep on syncing true bluetooth but one of the solutions maid be to remove the phone from active sync at your pc and setup a new connecion.
Willem
Nah. Just USB.
I just installed active sync for first time on my laptop here and it wont find. I'm wondering if its something on the actual phone I've deleted or something ?
Hi
Do you use Windows XP or Vista?
On Vista there are many problems but almost all are solved now just do a search on sync Vista in this forum and you maid find the solution.
Willem
Hi guys, I have similar problem. I can sync over BT but does not work over USB.
This problem is on my Vista laptop .
If I connect device with USB, I can find "Microsoft Windows Mobile Remote Adapter" in Device manager. In Network center, I can find new connection using this WMR adapter. But system is not able to assign IP adress for this connection.
Thats probably a reason why sync does not work.
I was trying reinstall Windows mobile center, disable antivirus, firewalls, update drivers...everything. Still does not work.
Any hints are appreciated.
Thanks Ladis
I have the same issue with windows vista and dutty 3.6 rom. It worked fine last time I tried in December, but I tried again yesterday and stopped working...
i have Duttys 3.6b, it was working perfectly. Stopped working after Vista reinstall... so its pretty weird
I found when using my laptop in battery mode activesync wont work but as soon as i switch to high performance mode everything is fine i guess its to do with voltage to the usb in diffeent modes
I'll probably try to flash there last Dutty's ROM V4 and see if there is some different
Hi,
I had the same problem when i change the ROM.
Go to Start -> Configuration -> Connections -> USBtoPC and below ActiveSync appers a sentence and comment to uncheck this item if you are facing problems with ActiveSync.
Test it.
TACalon said:
Hi,
I had the same problem when i change the ROM.
Go to Start -> Configuration -> Connections -> USBtoPC and below ActiveSync appers a sentence and comment to uncheck this item if you are facing problems with ActiveSync.
Test it.
Click to expand...
Click to collapse
Ah. Great. This works !!!
TACalon said:
Hi,
I had the same problem when i change the ROM.
Go to Start -> Configuration -> Connections -> USBtoPC and below ActiveSync appers a sentence and comment to uncheck this item if you are facing problems with ActiveSync.
Test it.
Click to expand...
Click to collapse
Thanks
This worked, strange that this setting is changed when you setup a bluetooth connection.
Willem
I can not connect my HTC TyTN II to PC. Activesync is installed on my PC, firewall and antivirus is turned off, but HTC shows "status: connecting to host" and nothing happen. I tried Activesync 4.2 and Activesync 4.5.
In my mobile I also unchecked "Enable advanced network functionality"
quizzical said:
I can not connect my HTC TyTN II to PC. Activesync is installed on my PC, firewall and antivirus is turned off, but HTC shows "status: connecting to host" and nothing happen. I tried Activesync 4.2 and Activesync 4.5.
In my mobile I also unchecked "Enable advanced network functionality"
Click to expand...
Click to collapse
you've tried using another usb cable..?
I tried 2 cables. Maybe I might to install some 3rd party applications on my PC?
quizzical said:
I tried 2 cables. Maybe I might to install some 3rd party applications on my PC?
Click to expand...
Click to collapse
try to checked advanced network functionality on your device..
Hakim Rahman said:
try to checked advanced network functionality on your device..
Click to expand...
Click to collapse
When it's checked even Device Manager can't see my phone
Nice post,
Because I have same problem.
Thanks for publish this post.
I have the same issue. Also, the phone doesn't charge when switched on. Through much hassle got bluetooth PAN internet sharing to work but for one time only.
Am now preparing to hard reset - it has helped in the past on similar occasions.
The most probable reason is that we're dealing with a windows-phone here.
It's a great and multifunctional tool and among the other functions there is a tedious one - the habit to crap/brick itself from time to time. Oh well.
Good luck!
zandhorn said:
I have the same issue. Also, the phone doesn't charge when switched on. Through much hassle got bluetooth PAN internet sharing to work but for one time only.
Am now preparing to hard reset - it has helped in the past on similar occasions.
The most probable reason is that we're dealing with a windows-phone here.
It's a great and multifunctional tool and among the other functions there is a tedious one - the habit to crap/brick itself from time to time. Oh well.
Good luck!
Click to expand...
Click to collapse
quizzical said:
When it's checked even Device Manager can't see my phone
Click to expand...
Click to collapse
you should try to uninstall and then reinstall activesync on your PC
Hakim Rahman said:
you should try to uninstall and then reinstall activesync on your PC
Click to expand...
Click to collapse
I reinstalled Activesync on PC, and made hard reset on TyTN II, but nothing has changed. PC shows HTC is connected and ready to use, but Activesync shows: "not connected" and TyTN: "Connecting to Host".
Although I installed wm5torage, and if it's activated and connected to pc my TyTN II freezes while I disconnect USB cable.
hi
hi
you solved the problem???