hey guys i was out today and got a txt and went to pull my 2 month to the day old diamond out of its holster and it fell about 3 feet to a hard wood floor!!! when i picked the phone up the screen would not turn on! i quickly did a soft reset hoping it would kick the screen on and NO LUCK...... but theres hope.. i can still receive incoming phone calls, and the usb to pc functions fine still!!!! here is the thing, in the 2 months that i have had the phone i have flashed custom roms and all that jazz on the phone . should i re-flash the phone with telus factory rom and do a hard reset on the phone before i bring it in and hope my warranty covers it ???????????? or are there any tips ??????? IMHO i think the ribbon that connects the screen to the phone came undone(I HOPE)
if any of you guys got any ideas or tips im all open for input?
thanks guys and oh ya HAPPY NEW YEAR
Well I too fell in the same situation and there is no other way u'll need to give back to the service center and they will do the rest however don't expect it to be returned after a day or so cause i got mine back after 2 mnths i know i was feelin really lonely without my Diamond..... but anyway they did fer free so i think the warranty covers it... tht shud sum gud news fer u in the year 2009....
Related
i am a complete ****in idiot.
I bougth a tytn 2 got it cheap, worked nicely, but case was tatty, so bought a new one, thought ok ill fit it myself, dismanteled it which took ages, what a ****in job that was.
got the screen in, and then attached the slider, ob wasnt on right, connected the keybord, and went to slide, it , only came out half way, i thought mmm ok, ribbon cable stuck, went to remove the keyboard, was a bit rought, and i sliced the robbon cable on the phone,
after hours of being upset (its my gfs phone) i got the courage to call her and tell her what happened, she didnt blame me but she was upset, and i need to wait till saturday till i can get her a new one.
But i was thinking, shurely i can buy a new screen somewhere, and pay someone to finish putting on the new case and fit the newly bought screen before then to have it fully working before saturday,
can someone help me out here, im in the uk if that helps
You can find a new screen online, i just bought one off ebay for 35USD including shipping.
Since i'm not in the UK i dont know where you could go to get someone to repair it for you but i'd imagine there are such shops.
I'm having issues with my kaiser as well. The lcd i ordered is for my dad's (he dropped his phone down a marble staircase) and just right now i woke to find my kaiser screen all white
hi there thanks, i got a screen for 25 quid and a new case for 50, not to go to the local phone shop see how much it will cost to fix it,
your phone sounds like a software issue, did u try to reflash it with a diff or the same rom, or soft and hard reset it first ?
tytn 2 all fixed
i bought a new case, and a new ribbon cable, and long behold the phone is now 100% functional and working, new radio flashed and boom instant signal, loving the phone, but...... haha ..... not mine, its the gfs and she thinks its to hard to use, do she wants a new one, and not having the case i cant buy it, check ebay u guys its on there now, im so sad to see her selling it
Ok.... I have had my Tilt for a year & 1/2... My (then) 14 y/o son became very envious of my phone... We are not a "rich" family and my son saved up for months and finally could afford the phone last year... He bought it 100% on his own, as well as pays his own prepaid AT&T Go minuites for it....
About 6 months after he got it, we got the typical USB problems... We worked around them by syncing via Bluetooth, and buyign spare batteries as well as a stand alone battery charger.. Everything worked great until this week... Tuesday night, it said the Sim was not there... I tried the placing tape on the back of it, and that didn;t seem to help... tried a few other things I read, nothing seemed to help except when we first booted up the phone with it the keyboard slid out... As long as we didnt; close it, it would work (Atleast for TXTing)... But even that was sketchy at best... since then that stopped working completley, and as of lastnight the touchscreen died... Any suggestions at all? Please don't tell me to go search for answers on google... I have already looked.. If there is no hope, please send cash offers if you are intersted in buying it... Thanks in advance for your help....
Teej53214 said:
Ok.... I have had my Tilt for a year & 1/2... My (then) 14 y/o son became very envious of my phone... We are not a "rich" family and my son saved up for months and finally could afford the phone last year... He bought it 100% on his own, as well as pays his own prepaid AT&T Go minuites for it....
About 6 months after he got it, we got the typical USB problems... We worked around them by syncing via Bluetooth, and buyign spare batteries as well as a stand alone battery charger.. Everything worked great until this week... Tuesday night, it said the Sim was not there... I tried the placing tape on the back of it, and that didn;t seem to help... tried a few other things I read, nothing seemed to help except when we first booted up the phone with it the keyboard slid out... As long as we didnt; close it, it would work (Atleast for TXTing)... But even that was sketchy at best... since then that stopped working completley, and as of lastnight the touchscreen died... Any suggestions at all? Please don't tell me to go search for answers on google... I have already looked.. If there is no hope, please send cash offers if you are intersted in buying it... Thanks in advance for your help....
Click to expand...
Click to collapse
You can try to tighten all the screws around the sim card slot and make sure that nothing is obstructing the door from locking tight.
Try a hard reset to reset all the software. I would say to try to re-install the rom, but you say the usb port is bad. Other than that, it is warrantied for a year, call the store or HTC and see if there is anything that they can do for you.
I will try that... but I am thinking maybe it is the ribbion that connects the screen to the motherboard seeing as everything on that part id the problem (touch screen, sim card, screen flickering now).. it is defintley out of warranty as well
Teej53214 said:
I will try that... but I am thinking maybe it is the ribbion that connects the screen to the motherboard seeing as everything on that part id the problem (touch screen, sim card, screen flickering now).. it is defintley out of warranty as well
Click to expand...
Click to collapse
well, maybe you can fix the kaiser completely. cnn.cn is selling usb connectors http://cnn.cn/shop/htc-oem-connector-p-4745.html
and here you'll get a new htc kaiser flex cable assembly (thats the part name, google for it to find other offers) http://www.diytrade.com/china/4/pro...TN_II_Kaiser_HTC_P4550_Flex_Cable_Ribbon.html
hello all
I've been in Suriname the past three weeks for vacation
but when I took my flight, direction of Suriname, I was in a plane wich was very cold by the air conditioner
in the plane all, the time I was busy with my phone ..
On arrival you will be beaten by a heat wave.
I still had my phone in my hand, once off the plane I wanted to turn off airplane mode phone
but when I looked at the device, there is a crack under the screen ..
I have'nt bumped the device to anything get that crack. so my only thought is that the device came across large temperature differences and thus came to be a crack created under the touchscreen ...
I could not find answers to XDA nor on google because I do not know what that thing is the under the touchscreen
plus I ain't very technical with cellphones so don't say that i need to buy a digitizer and lcd from ebay and pull this of that off cut this solder that...
I'm going to try to make a picture of what so far not succeeded because my camera now shows his cures
but it was a great holiday but it costs my phone and maybe even my camera ..
Can anyone tell me what to do i still do have my warranty and all the factures
but will this be covered?
should I call HTC or not if so then someone needs to help me out getting the device all to stock
please help me out here i'm going on vacation in about 2 months and I need this phone with me!
Flash the ROM that came loaded on your phone from the SD card and it should restore your original SPL . You can always check by entering the bootloader to be sure...
Well, I guess is not so ethical what Im going to ask...
But, last mont my phone touchscreen stopped responding, going to service, 15 days without phone, phone working fine again.
After less than a week, touchscreen stop working again, back to service, phone working again.
What happen yesterday? touchscreen isnt working again
I wont deal with an obviously faulty phone again.
So, I want to kill it completely. I dont know if there is a way to kill even fastboot, but if anyone can help me, It will be great. Looks like it's the only way to get a proper replacement from moto
Doesn't sound like a good idea, , They'll proooooobably know if you been messing with it.
will5 said:
I wont deal with an obviously faulty phone again.
Click to expand...
Click to collapse
So don't... Tell them what kind of hassle you've already been through and that you want a replacement. If you have insurance, break the screen. Usually they don't ask what happened but if they do tell them your a contractor and you were doing some heavy lifting and it broke in your pocket.
Thanks for your answers.
Im not in the US. Here moto can hold your phone in repair for a maximum of 3 months
They dont care if you are dealing with service for the second or third time.
I guess I´ll use the hard way. It wont be so difficult
A buddy at work is a real phone whore and like to get a new one every few month. he takes a car battery and 2 wires and touches the battery contacts on the phone to fry the board.
Just touch it for a second or you'll get burn marks. Phone will be DEAD and there is no way for them to tell you did it...
jaycbrf4 said:
A buddy at work is a real phone whore and like to get a new one every few month. he takes a car battery and 2 wires and touches the battery contacts on the phone to fry the board.
Just touch it for a second or you'll get burn marks. Phone will be DEAD and there is no way for them to tell you did it...
Click to expand...
Click to collapse
crispy Droid 3 ..
here in mexico, my mom had a motorola cliq that had problems with the board (it crashed even after wipe without modding) sent it back returned (they just reflashed it) happened again and sent it back and they just reflashed it. this time i rooted and updated firmware. but anyway it failed again. sent it back (with sbf of original ) the they just re flashed the unit..
one more time it went back and for the most time (3 weeks ) it was well
on every call to support i told them that the problem was the board in the phone.
one fourth time sent it back and finally got the board replaced ... (this time imei was different but housing was the same.
i was very happy until i noted they closed the phone housing badly wrong .. but it was working. then it failed again but this time it was a new error. keyboard lights died because of a FRIED Sensor. but it was working.
but as using it at night was impossible. i returned it and as i had sent it back so many times they changed my phone (my mom didnt want another Motorola for now) for a Nokia N97 (i'm talking 2 years ago when android wasn't as popular as it is today.
today. my mom still has that phone. always trustworthy Nokia phone.
anyway wht im saying is that keep sending it back until they change at least the board or the screen.. but well
have you tried reflashing?
Recently i bought the Sony Xperia Z4.. as you guys know it has a good perferences as i thought..
The thing is after about 2 months i thought about trying the waterproof function which sony company assumed that the device supports.. so i turned it off, washed it under fresh clean water for about 20 sec., dryed it out then i turned it on.. and guess what !! My half screen went black, the screen lights begin to go low.. so i turned it off and dryed it even more and left it away for some time then i switched it on once again and the screen lights were obviously not working anymore !! I could hardly see that it was actually on !! I turned off once again and left it for a while and now when i turn on (using the power on button and the volume button) it vibrates three times the the screen lighta goes crazy !!! On and off over and over then it goes dark and onfe again i can hardly see the screen.. but looks like there is water under the surface.. and it seems like the touch isn't workin i still dont know !!
What can i do ?? Can you guys please help ??
Im sorry for making it such a long story but i really feel bad about it..
Dude, that device of yours is still under warranty. Go and claim the warranty from your phone retailer..
BilalMaximus said:
Dude, that device of yours is still under warranty. Go and claim the warranty from your phone retailer..
Click to expand...
Click to collapse
Thanks for your respond man but the thing is 1st. I bought it without a warranty because we don't have a sony support here where i live.. 2nd. Even if i bought it from any phone shop with a warranty it's just means nothing here where i live xD they will just tell you it is your fault anyway.. so the warranty means nothing.. 3rd. I did a little research about it and guess what ?! The warranty is void if it was watter damaged !! That what sony company said..
I put it in the rice since y.day still didn't switch it on.. i don't know what to do, im afraid if i opened the back cover something wrong would happen and it will be even worse.. cuz im thinkin about moving the battery and drying it with the hair dryer and the vacum but im still afraid to do so..:crying:
Fact of the matter is my phone was waterdamaged 3 weeks ago on vacation. I came back to the shop which firstly refused me, but they will do this for customers who dont know stuff. What you need to do is state your case and since they know the phone is waterproof by certification they are obliged to help you. Basically you are forcing their hand at this point. Many shops will try to bull**** you but as soon as you wave around the fact that the phone is IP classed to hold in water to 1.5m then they will grant you a checkup and ultimately if you are found right in your complaints then you will get a new one.
I know cuz I did this and got my phone back 2 days ago.
Nizar Kanaan said:
Thanks for your respond man but the thing is 1st. I bought it without a warranty because we don't have a sony support here where i live.. 2nd. Even if i bought it from any phone shop with a warranty it's just means nothing here where i live xD they will just tell you it is your fault anyway.. so the warranty means nothing.. 3rd. I did a little research about it and guess what ?! The warranty is void if it was watter damaged !! That what sony company said..
I put it in the rice since y.day still didn't switch it on.. i don't know what to do, im afraid if i opened the back cover something wrong would happen and it will be even worse.. cuz im thinkin about moving the battery and drying it with the hair dryer and the vacum but im still afraid to do so..:crying:
Click to expand...
Click to collapse
Now here is the thing, Put your phone inside a sack of rice for straight 2 week. I had try once with my z3 dual. It did work for me. I hope it will work too for you..
hasona said:
Fact of the matter is my phone was waterdamaged 3 weeks ago on vacation. I came back to the shop which firstly refused me, but they will do this for customers who dont know stuff. What you need to do is state your case and since they know the phone is waterproof by certification they are obliged to help you. Basically you are forcing their hand at this point. Many shops will try to bull**** you but as soon as you wave around the fact that the phone is IP classed to hold in water to 1.5m then they will grant you a checkup and ultimately if you are found right in your complaints then you will get a new one.
I know cuz I did this and got my phone back 2 days ago.
Click to expand...
Click to collapse
Well, mateer of a fact i contacted Sony Support by E-mail and they said that they were sorry and that should noy happened and they were surprised !! :silly: oh my !!
I laughed my A** out.. they said i should take it to Service Center but as long as they don't have a Service Center in my country they offered other countries
Hell yeah !! I will fly to another cojntry just to get my phone fixed ?!??! Can anybody believe this !! And sure they asked me for the IMEI..
The shop said he sold it without a warranty and he is not responssible cuz it's Sony Co. Fault not his..
I guess im Screwed..
BilalMaximus said:
Now here is the thing, Put your phone inside a sack of rice for straight 2 week. I had try once with my z3 dual. It did work for me. I hope it will work too for you..
Click to expand...
Click to collapse
:good: thanks dude..
Actually i did that since 2 days ago and it's still there..
Well, let's get to the fact.. the phone can get switched on now, the screen lights aint blinking but..
The screen is a bit grey, the touch buttons down the screen isn't working, there is water under the surface all around and sometimes it goes crazy and starts touching it self
So i turned it off and shoved it back into the rice..
Hope it works :crying:
Nizar Kanaan said:
:good: thanks dude..
Actually i did that since 2 days ago and it's still there..
Well, let's get to the fact.. the phone can get switched on now, the screen lights aint blinking but..
The screen is a bit grey, the touch buttons down the screen isn't working, there is water under the surface all around and sometimes it goes crazy and starts touching it self
So i turned it off and shoved it back into the rice..
Hope it works :crying:
Click to expand...
Click to collapse
Lets keep it there for some time. And dont turn on it againt until next 2 week at least, it might caused the mother shortcircuited. Stay patient and hope everything will turn out right..
Press the thank button if you think that I am helpful!