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Tilt Bluetooth audio works on AVIC D3 but not BT phone

having trouble getting my Pioneer AVIC D3 to connect with the bluetooth on my Tilt; the bluetooth audio works just fine, but i cannot make or recieve calls on the Navi system and its pissing me off. i already made sure the device is visible and bluetooth sharing is turned on (idk if i need it on but trying this anyways)
anyone else have a similar problem or a suggestion?

ugh, i want an AVIC so bad. but my truck is only 1.5 din. wold require a custom install

My silly thoughts:
1. Your Tilt doesn't need to be discoverable, you AVIC does.
2. If the AVIC doesn't show under settings-connections-bluetooth, then you haven't created a proper partnership.
3. If it does show there, then you should tap & hold that entry and see if you get "Set Headset" or "Set Handsfree". If you don't then the device isn't reporting a BT profile for phone use to the Tilt.
If you go through all of that and it doesn't work, I'd check with Pioneer for software/firmware upgrades for the AVIC. It may be an issue that they've fixed with updated code.

bump, tried the above with no luck. my sony S710a works fine and this is REALLY pissing me off; i spent almost $500 on the phone and another 1,000 on the damn navi system, if this doesnt work out soon im selling the Tilt and going back to the Sony

It is more of a problem with the pioneer unit rather then the phone. I have the tilt (flashed to htc) and have a problem of auto pairing. Everytime I get in the car I have to turn bluetooth off/on to get the deck (9800bt) to see the phone. This is something pioneer knows about a realesd a patch for the avic z2 (is that right) to fix the problem.
check this place out for more info (sorry don't have a direct link)
http://www.avic411.com/

blackcracker said:
It is more of a problem with the pioneer unit rather then the phone. I have the tilt (flashed to htc) and have a problem of auto pairing. Everytime I get in the car I have to turn bluetooth off/on to get the deck (9800bt) to see the phone. This is something pioneer knows about a realesd a patch for the avic z2 (is that right) to fix the problem.
check this place out for more info (sorry don't have a direct link)
http://www.avic411.com/
Click to expand...
Click to collapse
thanks im a member at avic411 as well as here and have had no success thus far; looks like SIM swapping with my Sony S710a is the best i can do. too bad because skipping songs or going thru my playlists via bluetooth is freakin sweet.

yah, i have the avic-d3 and the att/tilt, im so almost about to take the phone back. Even my crappy iphone paired withno issue. Please post if you figure it out.

Sad to see there has been no progress. I just got my new Kaiser, and I can only use it for bluetooth music and not as hands free with Avic D3. What a piss offf!!!!!!!!!!

I believe its a conflict with WM. I have the Pioneer 6800DVD and bt adapter and the same issue with my Treo 750 and Tilt.
I was able to get it to work on my treo using a bt program called jetware. I haven't tried it on my tilt yet. but it might work

I can confirm that the Jetware patch works great with my Tilt! You MUST uncheck bluetooth stereo (on your tilt) and only use the handsfree feature.

Bluetooth stops/crashes when connected to Car kit

Hi,
When my phone is connected to my car kit (Opel/Vauxhaul UHP) bluetooth sometimes stops randomly. I can turn bluetooth on again with the commmanager and everything is working again. But it can hapen again after a few minutes.
Does anyone have this problem to or even better a solution?
I allready tried all the different Radio Roms, but this didn't solve my problem.

Well with mine i have some hickus but it just happpends once a while.
Most irritating about Diamond and BT in my opinion is that wa have no equalizing for it. and the sound setup from the begining is horrible.
Asked here if anyone has a solution before but none replied.
But as far 2 your problem no. And i use a Pioneer system in my car.

Mauser.NET said:
Hi,
When my phone is connected to my car kit (Opel/Vauxhaul UHP) bluetooth sometimes stops randomly. I can turn bluetooth on again with the commmanager and everything is working again. But it can hapen again after a few minutes.
Does anyone have this problem to or even better a solution?
I allready tried all the different Radio Roms, but this didn't solve my problem.
Click to expand...
Click to collapse
HI
Same was happend with me (Opel), when my battery is low.

orsiga said:
HI
Same was happend with me (Opel), when my battery is low.
Click to expand...
Click to collapse
Mine is not low on battery, but I shall try it once connected to the cigarette lighter.
Nobody else has this kind of problems??

Mauser.NET said:
Mine is not low on battery, but I shall try it once connected to the cigarette lighter.
Nobody else has this kind of problems??
Click to expand...
Click to collapse
I've a JVC head and my bluetooth has no problem.

I have a Honda Accord with handsfree built in and I too am having problems. The phone and car both agree that a connection has been made but when i use it to either ring out or receive a call the radio mutes and when receiving the ringing tone sounds over the car speakers but I can`t hear the caller except on the phone which isn`t very useful. Would a ROM or radio upgrade help or is it just a compatibility problem

davemazo said:
I have a Honda Accord with handsfree built in and I too am having problems. The phone and car both agree that a connection has been made but when i use it to either ring out or receive a call the radio mutes and when receiving the ringing tone sounds over the car speakers but I can`t hear the caller except on the phone which isn`t very useful. Would a ROM or radio upgrade help or is it just a compatibility problem
Click to expand...
Click to collapse
I had this kind of problems also. Also syncing the phonebook gave me problems. You could try JETware, this solved almost all my problems, except now the bluetooth crashes

Mauser.NET said:
I had this kind of problems also. Also syncing the phonebook gave me problems. You could try JETware, this solved almost all my problems, except now the bluetooth crashes
Click to expand...
Click to collapse
Thanks Mauser. I tried Jetware as you suggest and I`m afraid it didn`t help in fact I think it crashed the handsfree system in the car like you. This is the final nail in the coffin for my Diamond. I just can`t get used to it so it`s off to Ebay with it.

davemazo said:
Thanks Mauser. I tried Jetware as you suggest and I`m afraid it didn`t help in fact I think it crashed the handsfree system in the car like you. This is the final nail in the coffin for my Diamond. I just can`t get used to it so it`s off to Ebay with it.
Click to expand...
Click to collapse
I'm sorry to hear that
I am very pleased with my Diamond... I would sooner put my car on eBay than my Diamond
Did you try to check almost everything on in the advanced settings of Jetware? I have also limited the phonebook sync to max 5 entries to debug and on the site of Jetware there wat a fix for Opel car kits.
Keeping my fingers crossed, but until now I haven't experienced any bluetooth crashes.

Mauser.NET said:
I'm sorry to hear that
I am very pleased with my Diamond... I would sooner put my car on eBay than my Diamond
Did you try to check almost everything on in the advanced settings of Jetware? I have also limited the phonebook sync to max 5 entries to debug and on the site of Jetware there wat a fix for Opel car kits.
Keeping my fingers crossed, but until now I haven't experienced any bluetooth crashes.
Click to expand...
Click to collapse
Thanks again Mauser. I tried various settings but without any success, I think the phone is just not compatible with the Honda. Having said that I don`t have much luck with bluetooth at all on the phone. More often than not It just won`t detect other bluetooth devices and when it does it won`t send or receive files so it`s time for it to go and I can go back to a trusty Nokia

Problems here with BT connection to car kit, too. I'm using the built-in car-kit of an Audi A4 (standard one not that with navigation, remote SIM, etc). I've noticed the following issues:
- when I try to make a call, the CD is cut off but NOTHING is heard in the car speakers UNTIL the other party answers the call (and then I start the conversation). No ringing tone, no nothing. I cannot hear the busy tone, or network failure/congestion tone and this is annoying since I have to keep an eye on the phone to see what's happening. I found myself checking the phone when, after calling someone, nothing happened and in fact I got a busy tone and the call ended.
- sometimes, when I receive a call, the CD stops playing but when I answer nothing is heard from the car speakers but only from the phone (as davemazo said also).
- when I receive a call, I hear in the car speakers a "standard" calling tone, not the ringtone I have assigned for that contact
I have to mention that with any Nokia I had before (and still have one as a second phone), these problems do not exist. I know there is a compatibility between Audi factory installed car-kits and Nokia, but BT is a standard and most of the functions should be supported despite the phone model/type. I've tried also with an iPhone and it's working great, as my Nokia do. I don't understand why it is like this with the Diamond. In fact, I think it is not related to Diamond itself...it's doing like this with ANY Windows Mobile device I've tried in the past (Orange C600, Samsung I600).
Are there any solutions for this? A CAB, a new BT radio, a software, anything?... I don't want to buy a new BT car-kit and try with different models until I find something compatible
Thank you for any info/tip

Rapier said:
Problems here with BT connection to car kit, too. I'm using the built-in car-kit of an Audi A4 (standard one not that with navigation, remote SIM, etc). I've noticed the following issues:
- when I try to make a call, the CD is cut off but NOTHING is heard in the car speakers UNTIL the other party answers the call (and then I start the conversation). No ringing tone, no nothing. I cannot hear the busy tone, or network failure/congestion tone and this is annoying since I have to keep an eye on the phone to see what's happening. I found myself checking the phone when, after calling someone, nothing happened and in fact I got a busy tone and the call ended.
- sometimes, when I receive a call, the CD stops playing but when I answer nothing is heard from the car speakers but only from the phone (as davemazo said also).
- when I receive a call, I hear in the car speakers a "standard" calling tone, not the ringtone I have assigned for that contact
I have to mention that with any Nokia I had before (and still have one as a second phone), these problems do not exist. I know there is a compatibility between Audi factory installed car-kits and Nokia, but BT is a standard and most of the functions should be supported despite the phone model/type. I've tried also with an iPhone and it's working great, as my Nokia do. I don't understand why it is like this with the Diamond. In fact, I think it is not related to Diamond itself...it's doing like this with ANY Windows Mobile device I've tried in the past (Orange C600, Samsung I600).
Are there any solutions for this? A CAB, a new BT radio, a software, anything?... I don't want to buy a new BT car-kit and try with different models until I find something compatible
Thank you for any info/tip
Click to expand...
Click to collapse
Hi Rapier,
I also had a SPV C500, MDA Compact, Qtek 8500, Samsung I600, HTC Touch Dual and now the Diamond. The only one which gave me no troubles was the SPV C500, but I think that was because this phone didn't support phonebook synchronization and had no network identification/signal strength over bluetooth.
After the SPV C500 it went wrong. First I noticed that after a hard reset it worked for a few days. Later (about 2 years later ) I found out that it was because the call history was going to long to sync over bluetooth.
Then I found Jetware in which you can limit syncing to any number of items. They even had a fix for the connection to my carkit.
Unit now... it works like a charm... but keep my fingers crossed
I don't know if your carkit is a Audi UHV, but I saw that they had a fix for that too! You have to just install Jetware and then run the fix-file from your phone. Good luck!!
P.S. I am in no kind related to Jetware, I just found out that it worked for me.

Yes, I have an Audi UHV 6634. Thank you for the info, I'll try that and post the results here. Though, my car-kit is not the advanced one and I don't have to sync anything with it (contacts or something else). It's most working as a plain hands-free device, no extra functions...speaking of which, I've noticed that on the phone is detected as "hands-free"...why not "car-kit" as I know a car-kit has other functionality as well? This is the "standard" BT device for any audio enhancements (even if it is a car-kit not a BT headset), or I have to activate something to be recognized as car-kit?

Mauser.NET said:
Jetware? I have also limited the phonebook sync to max 5 entries to debug
Click to expand...
Click to collapse
my Honda system doesn`t read the sim I can only dial out via handsfree using contacts i`ve entered into the Honda system otherwise I either have to read the number to the system and it will ring out (most of the time anyway) or make the call on the phone (illegally obviously) cancel the call and then say "redial" and the system makes the call. So uless I`m misunderstanding this setting I don`t think it will help me.
I`ve searched the Jetware website and I couldn`t find a fix for my Honda

UPDATE: So...I've downloaded it, install it on my Diamond (including the extension file for Audi UHV) and...no change. Everything as before with both issues. Disappointed, I've uninstalled Jetware then...surprise. AFTER uninstall, I can now hear through my car's speakers the ID ringtone Maybe some BT settings were altered and remained like this after uninstall, but I don't know why it didn't work when Jetware WAS installed...strange.
Anyway, many thanks...at least half of the problems are now solved and this only by install/uninstall a program...that's cool. I must now find a way to make the car kit ring when I make a call, this is still an issue.
P.S. I've seen that Diamond support Headset and Handsfree profiles...and when connected to my car kit is set as Handsfree. I suppose this is better than Headset...but still no ring out tone.

Rapier said:
UPDATE: So...I've downloaded it, install it on my Diamond (including the extension file for Audi UHV) and...no change. Everything as before with both issues. Disappointed, I've uninstalled Jetware then...surprise. AFTER uninstall, I can now hear through my car's speakers the ID ringtone Maybe some BT settings were altered and remained like this after uninstall, but I don't know why it didn't work when Jetware WAS installed...strange.
Anyway, many thanks...at least half of the problems are now solved and this only by install/uninstall a program...that's cool. I must now find a way to make the car kit ring when I make a call, this is still an issue.
P.S. I've seen that Diamond support Headset and Handsfree profiles...and when connected to my car kit is set as Handsfree. I suppose this is better than Headset...but still no ring out tone.
Click to expand...
Click to collapse
No thanx! I'm glad I could help

Mauser.NET said:
Hi Rapier,
I also had a SPV C500, MDA Compact, Qtek 8500, Samsung I600, HTC Touch Dual and now the Diamond. The only one which gave me no troubles was the SPV C500, but I think that was because this phone didn't support phonebook synchronization and had no network identification/signal strength over bluetooth.
After the SPV C500 it went wrong. First I noticed that after a hard reset it worked for a few days. Later (about 2 years later ) I found out that it was because the call history was going to long to sync over bluetooth.
Then I found Jetware in which you can limit syncing to any number of items. They even had a fix for the connection to my carkit.
Unit now... it works like a charm... but keep my fingers crossed
I don't know if your carkit is a Audi UHV, but I saw that they had a fix for that too! You have to just install Jetware and then run the fix-file from your phone. Good luck!!
P.S. I am in no kind related to Jetware, I just found out that it worked for me.
Click to expand...
Click to collapse
Hello,
I have a Mercedes car kit and facing the same issue as you: everything works perfectly for a few days when hard-resetting my device, even with my 500+ contacts (they are loaded in less than a minute), but after a few days/weeks I can't get to have my call history or contacts displayed in less than half an hour!
Yesterday I thought I'd just hard reset my device because I had this problem again, but unfortunately it didn't work!
Guess what I have done differently this time: yes, I backed up and restored my call history, which I hadn't done the previous times! So I guess it is indeed related to the call history, but I can't test for now!
I have installed JetWare and limited the call history to 5 numbers, I'll try this tonight and I'll keep you informed...

Hello,
So I have tested this yesterday (installed Jetware and limited the call history to 5 numbers), and now it works FLAWLESSLY! I can browse through my 500 contacts instantaneously when I pair my phone with my Mercedes car kit.
So, in my case it was also clearly the CALL HISTORY that was causing problems... A BIG BIG thanks to Mauser for pointing out this!

I'm also having problem connecting my Diamond to my Volvo S80. All the other functions work except that I could not hear the other party through my car stereo and I also could not diconnect the call with my car end key.
I'll try the Jetware and I'll report back later. Thanks for the pointer.

turt said:
A BIG BIG thanks to Mauser for pointing out this!
Click to expand...
Click to collapse
No thanx! ... glad I could help

Bluetooth drop-out

Anyone have a problem with their Raphael (assuming it's a HTC Touch Pro) dropping bluetooth (especially headsets)?
I've got two bluetooth headsets and this phone, halfway through a call, at no predictable time will ditch the headset whilst leaving the call active...nightmare.
HTC don't wanna know about it, does anyone else have this trouble and better still, has anyone got a fix for it?
Cheers
T

Yes and actually I complained today to the callcenter of HTC in the NEtherlands. There is no normal way to connect bluetooth to a carkit and many problems with a headset (Bluetrek G2). HTC admits there are problems with carkits and headsets. My TP evne starts to go on and off.A hard reset is my last resort and then I have to send it to HTC...... Good luck. Greetz Ton

ton66 said:
Yes and actually I complained today to the callcenter of HTC in the NEtherlands. There is no normal way to connect bluetooth to a carkit and many problems with a headset (Bluetrek G2). HTC admits there are problems with carkits and headsets. My TP evne starts to go on and off.A hard reset is my last resort and then I have to send it to HTC...... Good luck. Greetz Ton
Click to expand...
Click to collapse
I've been using mine with two different JVC bluetooth radioheads and I don't
have any problems. Also different headsets, no problem.

It is a big problem for my! Bluetooth connection disconnect after a few minutes (of my car system).

halloj said:
I've been using mine with two different JVC bluetooth radioheads and I don't
have any problems. Also different headsets, no problem.
Click to expand...
Click to collapse
Original HTC rom or a branded one. The branded T-mobile rom in the Netherlands is good. No connection problems what so ever. So I asked why HTC doesn't copy the T-mobile rom (lol)........

ton66 said:
Original HTC rom or a branded one. The branded T-mobile rom in the Netherlands is good. No connection problems what so ever. So I asked why HTC doesn't copy the T-mobile rom (lol)........
Click to expand...
Click to collapse
HTC unbranded one...which is even more unbelievable.

rinsel said:
It is a big problem for my! Bluetooth connection disconnect after a few minutes (of my car system).
Click to expand...
Click to collapse
Which makes me believe that your car system doesn't have the correct standard.

i need sone help regarding bluetooth
i'm trying to pair my bluetooth headset (Samsung WEP200) but everytime i put the pin number (that is given by the bluetooth headset) it always said "Your Device did not connect with Samsung WEP200. The connection Failed or the passcode is incorrect".
and how to install the hotfix (the hot fix from HTC website) on my HTC Touch Pro? everytime i copy the .exe file into my device, and run it, i always got an error box. Incorrect Device, "Please use the correct Device to Install This Hotfix program!" i don't know how it happen, i download this from HTC support page. i select the phone (HTC Touch Pro) and in the "Software Download" tab it show that there are 3 available download, the Hotfix, the Rom and Application.
can you help me?? please.. i've been searching some help for this matter but i have not got any answer yet....
thank you

excelex said:
i'm trying to pair my bluetooth headset (Samsung WEP200) but everytime i put the pin number (that is given by the bluetooth headset) it always said "Your Device did not connect with Samsung WEP200. The connection Failed or the passcode is incorrect".
and how to install the hotfix (the hot fix from HTC website) on my HTC Touch Pro? everytime i copy the .exe file into my device, and run it, i always got an error box. Incorrect Device, "Please use the correct Device to Install This Hotfix program!" i don't know how it happen, i download this from HTC support page. i select the phone (HTC Touch Pro) and in the "Software Download" tab it show that there are 3 available download, the Hotfix, the Rom and Application.
can you help me?? please.. i've been searching some help for this matter but i have not got any answer yet....
thank you
Click to expand...
Click to collapse
What hotfix?

halloj said:
What hotfix?
Click to expand...
Click to collapse
hmm i think they (the HTC) name it "Hot fix to enhance WAP security for HTC Touch Pro" ... it's on their website (http://www.htc.com/www/supportdownloadlist.aspx?p_id=140&act=sd&cat=all), but i was not able to install it on my raphael..
but my first priority is to make my bluetooth headset works with my HTC Raphael... can some one help me??

Losing bluetooth connection also occures with the T-mobile Dutch rom. (using original carkit of my Opel/vauxhall Vectra) Bluetooth on mij Vario IV is completely switched off after beeing several minutes connected. No problems with other bluetooth connections.

yes i have been having this problem lately, never had it before though, but all of a sudden it happens now, i will have to power down my headset and power back on in order to re estabilsh a connection

halloj said:
I've been using mine with two different JVC bluetooth radioheads and I don't
have any problems. Also different headsets, no problem.
Click to expand...
Click to collapse
A hard reset has solved a lot of all my connection problems. I could not believe that this would solve anything but now i am convinced. It really works. Even the GPS fix is now really good (sorry might be off topic).
Greetz Ton

I have a bluetooth carkit from Nokia and have a problem when recieving a call. A outbound call using the carkit is going good but when recieving a call it doesn't use the carkit but the phone.
Who has a solution?

ronald-is said:
I have a bluetooth carkit from Nokia and have a problem when recieving a call. A outbound call using the carkit is going good but when recieving a call it doesn't use the carkit but the phone.
Who has a solution?
Click to expand...
Click to collapse
Are you answering the call with the buttons on the phone, or on the carkit? AFAIK answering with the buttons on the phone will always route the call direct to the phone, and bypass any headset or car kit.
Cheers,
Steve.

StevePritchard said:
Are you answering the call with the buttons on the phone, or on the carkit? AFAIK answering with the buttons on the phone will always route the call direct to the phone, and bypass any headset or car kit.
Click to expand...
Click to collapse
I will try this tomorrow! thanks!

Diamond and car audionavigation JVC NX7000 bluetooth problem

Hi all,
Need help with my HTC Diamond. As my Pioneer car navigation, with which the diamond bluetooth functioned well, was stolen, I was advised to mount a JVC navigation system NX7000 with a detachable front in order to prevent theft. However, the HTC bluetooth dysfunctions. It connects and pairs without problems, but when the diamond goes into sleep or is switched off, it is impossible to establish a phonecall using the JVC car-unit, although it indicates that blueconnection is still valid. When I switch on the phone, even minutes later, it will eventually do the call. If I force the HTC to remain powered-on it will function normally. I am sure that this has something to do with a suspend-mode of the diamond bluetooth part and that this can be solved by the right registry tweak. I tried several tweaks that I found on the forum already but without succes. I upgraded the HTC to the latest firmware 2.03 but no improvement.
I called with HTC and they said that they know the correct registrysettings but they won't supply them because of "licence restrictions"...........
Anybody the same problem? Somebody who has the solution?
Thanks

I have exactly the same problem! Incoming calls work fine, but like you, I cannot initiate outgoing calls from the JVC unit unless the diamond is turned on fully. I there's not a fix for this, I may have to go out and buy an iphone again after selling mine to get a diamond!

there is a fix but HTC won't tell. they suggested to open a thread on this forum in order to get suggestions on the matter. and so I did. When I subsequently asked them if they would post this solution on this forum they said they would not :-(

Bluetooth problems across the board with JVC NX7000
drpellypo said:
I have exactly the same problem! Incoming calls work fine, but like you, I cannot initiate outgoing calls from the JVC unit unless the diamond is turned on fully. I there's not a fix for this, I may have to go out and buy an iphone again after selling mine to get a diamond!
Click to expand...
Click to collapse
You may not want to fall back on an iPhone with the JVC NX7000. Not to go too far off-topic here, but pairing an single iPhone works great (once I figured out the overly complicated menus). BUT...it won't let me pair a second phone (of any kind). Once the first phone is paired, all pairing menu options are greyed out ("Search" and "Open"), thereby preventing any further phones from being paired. I first need to unpair the first phone before I can pair the second one. JVC Support is comically unhelpful.
Has anyone had luck paring more than 1 phone (of any brand) with the JVC NX7000?

You are the lucky one! You can succesfully pair one phone but it works

I don't care if I can only pair one phone. I only have one phone! lol.

Hey guys!
kind of the same problem here but with the Volvo built-in bluetooth solution. Actually when the device sleeps and I initiate a call it will take some time, then the device will turn on and it will begin to dial but drops immediately. When the device is fully turned on there is no problem at all. Incoming calls work just fine. Even though it first rings on the phone and after a second or two it will ring in the car and the device will stop ringing. Which confirms that bluetooth sleeps somehow and only connects fully when the device is fully awake.
It really looks like bluetooth goes to sleep, so we need a solution which keeps bluetooth awake even if the device itself is in sleep mode.
Patrick

Exactly the problem I described. It's a sleep or suspend mode of the bluetooth that causes the dysfunction. I can pair nokias wih JVC without any functional problem, they work like a charm. It is really a HTC related problem, I tried a lot of registry tweaks suggested for similar problems in other HTC devices, but no luck so far.
Reply to Guitartng:
storing multiple bluetoothdevices in the JVC for subsequent use can be done by selecting "new device" and then go to "bluetooth setup".

Exact same issue with a Kenwood DNX 8120 double din unit.
If anyone finds out the solution, please post it here. I'll keep searching.

Good News Lads!
Well after blowing my head of trying different roms and radios got a solution.
The solution comes from JVC stereo and not from Htc diamond Phone!
You have to set special phones To Samsung E520 and then pair device with the htc diamond. It works like a charm, know I can make calls through my JVC stereo and NO MORE deep sleep of htc diamond.
Try with samsung, it work for me, if not try with other phones in special phones before pairing!
Cheers!

I just wanted to let you know that I also was able to fix my bluetooth issue by flashing stock firmware 2.03.405.3 WWE with Radio 1.09.25.23. I was previously using Dutty's V4 which is based on 2.03 afaik, but it look like Dutty tweaked something on the bluetooth stby behaviour.
Anyway, it works like a charm now and the whole calling and answering process is also much faster!

Please help verify this problem on your phone

This is such a simple problem..
I tried explaining this to HTC tech support but they only have AT&T phones to look at and hold when customers call in.
The AT&T HTC One (M7) phone uses a custom setup for its car dock mode.
I am asking anyone who does NOT have the AT&T version to do a simple car dock mode test.
Here is the problem:
In Car Dock mode (whether you launch it via the app drawer or you plug it in to the official dock which launches it for you) in the bottom right corner is the SPEAK icon.
Launching SPEAK will enable you to call someone or search for music by voice (simple) it also has confirmation though unlike Google Voice Dialer or Google Voice Search.
(there is no icon in the App Drawer) it is only accessible in CAR Mode.
The problem is when you launch it, by design it searches through your contacts and music for just a few seconds to check if you have new contacts or music since the last time you launched it and becomes aware of them. So when opening SPEAK it says on the screen:
"PLEASE WAIT A FEW SECONDS WHILE UPDATING CONTACTS AND MUSIC".. (not the exact wording but close enough)
(it also says audibly via the speakers "PLEASE WAIT" (again, not the exact wording but close enough)
Then when its done searching (about 1 - 3 seconds) it makes a tone and starts listening for your commands.
This works perfect and its a great feature when driving.
NOW HERE IS THE PROBLEM I NEED TESTED:
When a bluetooth device is connected it will hang on the screen where it says:
"PLEASE WAIT A FEW SECONDS WHILE UPDATING CONTACTS AND MUSIC".. (not the exact wording but close enough)
At this point you should hear "PLEASE WAIT" (again, not the exact wording but close enough) but that NEVER happens, it just hangs there until you disconnect the bluetooth device and then reconnect it. Upon the bluetooth device reconnecting it finishes searching and works without any problems.
NOW PLEASE READ THIS CAREFULLY..
It works with a bluetooth car stereo, headset, etc just fine if you launch the SPEAK app from the Car Dock icon. All is spoken through the bluetooth device and all is perfect like you would expect.
Its ONLY when launching it via your bluetooth button that it hangs.
So the audio stream is working either way, but its the initialization from the bluetooth device that causes the hang..
THIS IS SO SIMPLE TO TEST FOR ANYONE WITH A BLUETOOTH CAR STEREO, HEADSET, ETC. EXCEPT FOR HTC BECAUSE THEY ONLY HAVE THE STUPID AT&T VERSION AT HTC TECH SUPPORT (argh!)
I managed to get it to work back to back successfully only once but I can not get it to do it again.
IF I can get a few people to verify this flaw we can get a fix started via HTC.
I tried to report the problem to them but they can not see what I am talking about so directing them to this forum after others verify it might just make the difference.
Any and all help is very appreciated, thanks...

Really???
143 views and nobody can take a second to test this with their bluetooth accessory?
so sad...

IIHomieII said:
Really???
143 views and nobody can take a second to test this with their bluetooth accessory?
so sad...
Click to expand...
Click to collapse
Well, I don't use BT devices, but I have one here somewhere.
I will try to recreate the conditions you specified. I can only do it tomorrow though.
Anyway, did you try that with other BT devices?

xineis said:
Well, I don't use BT devices, but I have one here somewhere.
I will try to recreate the conditions you specified. I can only do it tomorrow though.
Anyway, did you try that with other BT devices?
Click to expand...
Click to collapse
Yes, it clearly states above that I have tried it with 2 earpieces and a bluetooth Stereo for a total of 3 devices.
This is why I need some other results from other HTC One owners with a bluetooth.

IIHomieII said:
Yes, it clearly states above that I have tried it with 2 earpieces and a bluetooth Stereo for a total of 3 devices.
This is why I need some other results from other HTC One owners with a bluetooth.
Click to expand...
Click to collapse
Sorry, I must have missed that. The only thing I found was "bluetooth car stereo, headset, etc".
Anyways, I found the earpiece but it needs to be charged. I will test it as soon as it has enough charge.

xineis said:
Sorry, I must have missed that. The only thing I found was "bluetooth car stereo, headset, etc".
Anyways, I found the earpiece but it needs to be charged. I will test it as soon as it has enough charge.
Click to expand...
Click to collapse
Anxiously awaiting your results.. and thank you

IIHomieII said:
Anxiously awaiting your results.. and thank you
Click to expand...
Click to collapse
Well, I did it. And it seems you are right!
When I try to launch the Speaker app (in Car mode, obviously) it hangs at "Just one moment, preparing your contacts and music now".
I don't even get to hear the "Please wait a moment".
If the app is launched from the phone itself it works as designed. So, bug confirmed.
Unfortunately, I could only test that with one old BT car stereo, as I couldn't connect the One to the earpiece I have.

xineis said:
Well, I did it. And it seems you are right!
When I try to launch the Speaker app (in Car mode, obviously) it hangs at "Just one moment, preparing your contacts and music now".
I don't even get to hear the "Please wait a moment".
If the app is launched from the phone itself it works as designed. So, bug confirmed.
Unfortunately, I could only test that with one old BT car stereo, as I couldn't connect the One to the earpiece I have.
Click to expand...
Click to collapse
Thank you for taking the time to test this.
I did not get a lot of responses but you have confirmed for me that it will do no good to return this to T-Mobile just to get another one with the same design flaw.
I know the international versions of the HTC One (M7) are basically the same as the T-Mobile version minus the additional T-Mobile software.
The international version has been upgraded from 1.27 (that is T-Mobile) to 1.28 and now 1.29.
They have claimed in version 1.29 better bluetooth device recognition. (whatever that means)
So if I can just get the version number you have, I can confirm if this is still a flaw or one that could go away with an upgrade
(whenever T-Mobile releases them)
I am hoping you are not on anything other than 1.27 and if yours is indeed a non-Carrier specific version (international) that a simple upgrade will resolve this..

IIHomieII said:
Thank you for taking the time to test this.
I did not get a lot of responses but you have confirmed for me that it will do no good to return this to T-Mobile just to get another one with the same design flaw.
I know the international versions of the HTC One (M7) are basically the same as the T-Mobile version minus the additional T-Mobile software.
The international version has been upgraded from 1.27 (that is T-Mobile) to 1.28 and now 1.29.
They have claimed in version 1.29 better bluetooth device recognition. (whatever that means)
So if I can just get the version number you have, I can confirm if this is still a flaw or one that could go away with an upgrade
(whenever T-Mobile releases them)
I am hoping you are not on anything other than 1.27 and if yours is indeed a non-Carrier specific version (international) that a simple upgrade will resolve this..
Click to expand...
Click to collapse
Mine is indeed the International version, but unfortunately with 1.29.401.12 firmware.
I would like to do more tests though. Maybe it's something we forgot to do. If anyone else could test this hypothesis, please do so!
As for the "better BT recognition", I have to say that it does find BT enabled devices very fast (although I couldn't find my old BT earpiece...).

bt fault confirmed
Just tried this with same phone and exact conditions. Can confirm same results and hanging.
xineis said:
Mine is indeed the International version, but unfortunately with 1.29.401.12 firmware.
I would like to do more tests though. Maybe it's something we forgot to do. If anyone else could test this hypothesis, please do so!
As for the "better BT recognition", I have to say that it does find BT enabled devices very fast (although I couldn't find my old BT earpiece...).
Click to expand...
Click to collapse

samuel uduperm
Same for me...
If I press the steering wheel button in my car to open a voice command, it hangs. If I press the 'Speak' button on-screen, it doesn't hang.
Software number 1.28.771.6

This is an Android problem I believe. Google now voice search doesn't work when I am connected to blutooth in my car on any phone I have ever used.
So I didn't expect HTC speak to work either.

Sorry gunnyman but you've got it wrong, I am currently able to use Google Voice search just fine and I've always used Google Voice with numerous Bluetooth headsets & car stereos however this HTC Speak problem is exactly that, its the app itself that needs to be updated to work properly through bluetooth.
As for your Google search bluetooth problem, not sure why you're having that issue but it definitely works just fine. On the HTC One I have my JVC car stereo forward track button set for a long press to start Google voice search and I use it all the time in the car.
I have had several Android phones with Google Voice Search and its always worked for me whether its a custom ROM or the stock phone all the way back to the original G1. We can always use voice search.. maybe not voice search over Bluetooth since that was not available until later versions of Android.. but once it was added it works great, not voice dialing ( that still sucks ) but the Google voice search/actions portion. G1, MyTouch 4g, Galaxy S, G2x, HTC DNA, HTC One etc..