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Hey everyone,
I'm new to these boards but have been a long time PDA/phone user. Last night, I downloaded and installed the 2.25 ROM for my Cingular 8125 device and setup my Exchange account.
I have an MS Exchange 2003 SP2 mailbox and setup Direct Push, but the e-mails still take a minute or two to get to me when a Blackberry or GoodLink take about 15 seconds. It seems that the Exchange server just pushes out an IP packet to my phone to make it go through the [seemingly wasteful] process of performing an ActiveSync operation. So constantly my connection arrows are alternating between "connected" and "ActiveSyncing." To me, it's almost as slow as the old SMS push-pull method.
Furthermore, it seems that (a) my ability to sync my subfolders is gone. Previously, I could select folders to sync to my device from my device. Now, I can select all my folders, but they are all empty (except my Inbox). If I go to Menu -> Tools, the "Manage Folders" option is greyed out. I cannot tap and hold a folder to sync it. And (b), the option to manually "send/receive" is also greyed out. If I turn DirectPush off (which I do at night to prevent receiving my emails), I have to open the ActiveSync application to get my e-mail instead of previously being able to tap Menu -> Send/Receive from the Messaging program.
Is this normal? Are these the results that others are seeing from MSFP? Finally, are there any other noteworthy improvements in this ROM other than MSFP? If this is the case, and there are no other improvements, wouldn't it behoove me to revert back to the previous ROM?
Thank you in advance for you help and insight!
-M-
The messaging app can switch between SMS, Email and MMS. You can switch it by press Email button on top left corner or by changing accounts in menu. Sounds like all you issue is related to the fact that your messaging app is currently in other accounts like SMS or MMS.
foxbat121 said:
The messaging app can switch between SMS, Email and MMS. You can switch it by press Email button on top left corner or by changing accounts in menu. Sounds like all you issue is related to the fact that your messaging app is currently in other accounts like SMS or MMS.
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Foxbat,
Thank you, but I am in the Outlook E-mail account. I'm pretty savvy about these things to know at least that much!
I'm still not able to manage my folders or manually send and receive and I still feel like there's a longer lag time than Blackberry or GoodLink.
Are you using the MSFP ROM with an Exchange 2003 SP2 account? If so, what are your experiences?
Thanks again!
Yes, I'm using MSFP on 2.17 ROM right now. I have none of your issues.
i can just say that it doesn't sound like the MSFP is actually working in your case. Once i switched to directpush, my messages are on my phone within 5 seconds, no activesync whatsoever. same for calendar, tasks and contacts.
i have a tmo blackberry and a tmo mda - i tested sending messages to both at the same time, on average the mda receives the message about 1 second later than the blackberry - an extrememly nice improvement.
The send/receive option in Outlook account is always greyed out, you can only receive email there by syncing or push mail. there is a thread on this on this forum, called Pocket Outlook Account is worthless or something like that.
Koksie said:
The send/receive option in Outlook account is always greyed out, you can only receive email there by syncing or push mail. there is a thread on this on this forum, called Pocket Outlook Account is worthless or something like that.
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Click to collapse
Wrong. It works just fine all the time for me in 2.17 ROM and 2.24 ROM (I skipped the worthless 2.25 Cingular ROM). I don't know what's wrong with OP's issue. Maybe he should re-examine the settings or do a hard reset.
I had a similar problem when I updated my ROM. Send/recieve and Manage Folders was greyed out. I fixed it by deleting the sync to my exchange and re-adding it through active sync on my PC. From active sync on the PC double click Exchange server. Click the "delete server" button. Wait for it to sync and remove all your emails from the phone. Then go Tools > Configure Server Source and add it back in. This worked for me.
If that doesn't work, you can select folders in active sync. That also worked for me before I deleted and re-added my exchange. Not as handy as being able to do it from the phone though.
edit: oops. old thread. Is it 2007 already? :O Oh well, the info may help someone...
peon said:
edit: oops. old thread. Is it 2007 already? :O Oh well, the info may help someone...
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Click to collapse
It's helped me! Thank you so much peon!
I'm new to the mobile phones using windows. But untill now i'm almost compleetly happy with the TyTNII.
The problem i'm having is that emails older than 3days are suddenly gone missing in my inbox . I can't seem to find any setting dialog where i can change this. Mayby i have to set something in the registry but i don't know what . So i'm hoping that someone can and will help.
I've tried to delete the account and after rebooting creating a new one but the problem still remains.
If you are using push or imap it is a settign in your server config for how many days of email to show.
No i'm using pop3 in both cases.
Raymongo said:
No i'm using pop3 in both cases.
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Click to collapse
There's a setting, it lets you choose how many days of email to keep on our phone. It's default to 3 or 4. Thissetting applies to any POP or IMAP mail accounts, whether you are using push or on-demand email retrieval. Go to your email account on the phone, and select menu|tools|options or soemthing like that. choose the account, and edit the settings for it (it like a few pages into the "setup wizard" for the account)...
Go to Start-Programs-Messaging-menu-options-tap on your email name in the box-next-next-next-next-next-and finally the drop down menu under Download messages.
First of all i would like to thank you for your advise but i've been looking for such a setting myself and could not find it. Not even under the advanced button!
the only setting witch has something with day is :
Download messages from the past xx days or all messages.
As i understand it this has to with downloading and not with messages already downloaded right?
That is the setting. Perhaps it's poorly worded. but if you say "download emails from the last 3 days", then it will remove emails from your phone that are older than 3 days. So as time goes by, messages that download one day will be removed from the phone 3 days later. They don't get "deleted" from you rmail system, just removed from your phone.
It's a strange way to name a setting like this indeed. But i think i get it now and i'll go for the setting all messages than. I want to controlle the way wich email to keep and wich not!
Thank alot for your help
Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.
It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.
I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.
It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.
Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.
Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc
Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?
not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
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It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
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Click to collapse
This is not SOLVED
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!
Firstly im going to start by sying im using Sleuth's 3.0 WM 6.1 rom
My friend is using the HTC WM 6.0 ROM
and we are both having the same strange issue.
When I receive an e-mail that is too big and reply to it, it downlaods the message... but it also deletes it off the server (and eventually my device)
When I receive an e-mail that is too big and donwload it to read it, it deletes the message off the server (and eventually my device)
Is there a way to say "when you download a message from the server leave it on the server"
I have checked all the mesaging application options and the individual settings for each account and I cant find anything like that
I hope someone else has figured this out because I cant
~Rick
I was going to step by step tell you how to do it, but for some reason, on my phone, I can not edit an account... probably a bad ROM I falshed to... but, go to your email accounts and choose OPTIONS and then as you are going through the NEXT NEXT NEXT, there is an option to EDIT on 2 of the screens. One of those screens is (I think) Advanced Server Settings, and you can modify somewhere wheather to delete or not.
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
i think one of your manila (TF3D) files is corrupted or demaged.
try:
http://forum.xda-developers.com/showthread.php?t=405749
OR
try installing one of the manilas:
http://forum.xda-developers.com/showthread.php?t=409901
more manilas on the forum ->search
or hard reset
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
..Hi all,
have the same problem after using Sprite Backup Tool. Any Ideas?
Does Sprite Backup cause the problem?
Hi all,
I am experiencing exactly the same problem and right - it started immediately after installing Sprite Backup. Uninstalling Sprite did not solve the problem, though, nor did re-installing Manila. Any ideas other that a hard reset would really be appreciated...
I have the same problem and it was also sprite looks like this app does not backup but rather destroys your phone.... what a mess it also messed up the other menus aswell,
any one know how to get everything back to normal?
RM
i have the same problem too , for some reason my mail wont show on TFL3D, and wont even sync no more even when im connected to wifi or 3G data
Does someone know the registry key where HTC stores the information about the mail accounts?
I used the registry editor, but the "find"- function does not seem to work yet.. :-(
thanks
outlook envelop no more visible
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
same problem here any idea?
This keeps happening once i install sprite, does anyone have a fix for this or know how to get the email to display back in Touchflo? I do not want to reset the phone it takes too long to restore, and without a backup makes it even harder,
please advise...
RM
Same for me. I have 2 accounts in Messaging: Outlook (Exchange Server) and Gmail. Both accounts sync fine in Messaging app, but now only Gmail shows in TF3D. Tried to remove and recreate the Outlook account, but it didn't help.
I also have Sprite Backup, but I did not have to restore anything before the problem started.
i noticed when using PIM backup, that by default it removes what you backup!
can be changed in options
may be the problem? (havent used Sprite Backup)
Hi Guys,
I managed to get the Outlook Envelope back after flashing (same version) my Diamond. It was a headache trying to figure out the source of the disappearance.
Cheers...
Me again - another annoying thing is that there is also no more possibility to get a working ActiveSync-Connection via Bluetooth if you delete the pairing information (ActiveSync Partnership). The Option to add a Com Port to the Device is gone.
Now i will hard-reset my diamond and never use that creepy little s**t of Sprite Backup Software again.
Is there a way to fix this without a hard reset???
I am having this same problem. I use wireless sync. I get the notifier at the bottom of the screen with the number of new messages, but they do not show up in the envelope in Touch Flo...if I go to menu accounts, the messages are there.
Does anyone have any ideas how to fix this?
same problem on TP...
anyone find a solution to this?
I am still looking for a solution, too.
Bump. Im in the same boat. Anyone have any ideas?
This happened to me before and I couldn't figure out what was wrong. I later realized it was due to Sprite Backup. The backup somehow did not complete or restart properly. Unfortunately, I really can't remember what I did. I think I may have just restarted Sprite Backup and there was some kind of error stating what happened, which it performed a soft reset on the device itself. After the soft reset, everything was fine.
I am using a Treo 800w.