Nightmare.
Got my Diamond today, and charged it up.
It ran out 5 minutes ago, so I plugged it into the mains charger.
It vibrates, shows HTC and then gets stuck in a constant reboot. It's like it gets a little charge, uses it, then restarts the process.
I guess the battery is so dead that even the mains charger cant give it enough boost to start charging.
Help Please
If you only got it today then id be sending it back as it seems to be a faulty unit. Perhaps someone can give you a fix but if it was me, id be demanding a new working unit...you just never know what other faults the phone might have.
Good job I didn't Hard-SPL it straight away.
Damn, Always happens to me.
Are you trying to charge it with the wallcharger or by usb to a computer.
Beacuse if you are doing it by the computer there is an option on the phone that disables charging when conected to the computer.
Good luck dude.
Definately wall charger.
I think it's f(***d
I'll go back to my Kaiser and wait for the Raphael I think.
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Tried the following:
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
Tried entering bootloader but same reset loop.
Tried hard reset, gets to grey screen with blue text but then reset loop again.
I tried leaving the battery out for half an hour and trying again but soon as usb is in it powers up and reset loop.
I put a multimeter on the battery and it is dishing out 3.7v as expected.
I think the device is knacked, even though I was using it for most of the day.
laporte said:
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Click to expand...
Click to collapse
Usually a hard reset solves everything (hopefully)
Sergio PC said:
Usually a hard reset solves everything (hopefully)
Click to expand...
Click to collapse
Tried hard reset, gets to grey screen with blue text but then reset loop again.
Nope
leave it charging for at least 10 minutes before turning it on.
bakman said:
leave it charging for at least 10 minutes before turning it on.
Click to expand...
Click to collapse
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
don't even touch the power button!
the device should not start if you touch nothing and just plug the powercable!?
i don not think that you press the powerbutton accidentally while plugging the cable, i hope i'm right?
Without touching the power button, I plug in the charger and the phone vibrates and starts.
From dead:
1. Plug in charger
2. I get 2 swirls of white on the round button thing
3. Phone vibrates
4. Smart mobility logo shows
5. Phone reboots
GOTO 1:
i miss the touch diamond screening with rom version etc.
normally it shows up before the htc smart mobility screen.
i don't think the battery is the badguy. seems more a fault in ipl or spl?
You're right.
I was wrong when I said smart mobility.
It comes up with TOUCHDiamond across the centre of the screen and right where the little red numbers USUALLY appear in the bottom right, it reboots before that.
To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see message on the screen
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset
save this info on your computer
Sorted!
I left the battery out overnight, and when I came to work this morning, I plugged it into the charger and it didn't automatically start up so it got a good 3/4 hour charge which then enabled me to fire it up for a full charge.
congrats! i hope for you that this problem doesn't come back!
Sounds to me like it also could have been the power button was jammed pushed in. Maybe leaving it for a while without pushing the button did the trick, allowing it to release itself.
In case that was the problem, keep an eye on the power button in case it seems to be a bit dodgy. If it is going to do it again, then you want to swap it immediately for a replacement brand new unit. After a while, if you try to swap it out, they will give you a refurbished unit, not a brand new one!
Of course it could have just been a software bug, that was cleared by letting it fully power down (as others have said).
Just make your decision quick before you end up with a refurbished model for replacement.
Just to let you all know.
Over the weekend I fully charged my Diamond, and without even making a phone call or using WiFi, Bluetooth or anything the battery lasted 1.5 hours.
It's gone back to clove now for a replacement.
I've seen a few people having this issue so I advise getting it back for replacement asap.
My diamond got very hot during normal use (without charger). Is that normal? Not the battery but the actual device.
Hello.
my diamond keeps reset, when i turn it on it start and just when the Home screen appears, after 15sec, it reset and start over.
when it reset, i press the "end call" and it make reset again.
i manage to enter to boot loader, and i flash the latest HTC (2.03) ROM,
after the flash, the unit WORKED for about 10h, but just after i took out the
battery and put it back the resets started again.
any help will be appreciated.
thanks.
some more info ...
i notice that, after HR, when the device is powered it can worked for hours...
when i disconnect it from power, just as the battery is down to 50% (approx) it start to loop-boot...
until i plug it back to power, let it charge and turn it back on.
So, I got the new HD2, and tried selling my g1, never did, so it just sat on the usb cable in the back of my computer, the other day I come to try and turn it on - nothing. No recovery, no bootloader, not even the blue light mode.
So I figure it might be a dead batterie, I have a backup which I know is charged, I put it in, boots to the g1 logo, then bootloops, so I pull the battery, then boot it again just to see if it will boot, it goes to the G1 screen, then the phone just shut off, and won't turn on, theres no LED when it's connected to the computer/wall, or anything, The phone was fine a week ago, any ideas on what could've happened? Thanks.
Hello. I have this problem and haven't find anything similar online.
Every single time I turn off and turn on the Dell Streak 7 it starts as if it was a new device (asking for language, Gmail account, wifi, etc).
I tried the hard reset (vol+ and ON button to get to the android menu before booting), but it didn't solve the problem.
All this happened after I gave the tablet away, and a few days later battery discharged. They plugged it in to charge, but nothing. I told them to use a wire to push the RESET button on the side of the tablet (that fixed before the NOT TURNING ON problem that sometimes affect the tablet where it charges but won't turn ON, when I used it for a few months) but tablet didn't turn ON.
Then we guessed that the cable was bad. They got a new cable, tablet charged, turned ON to like new. They set it up with Gmail and all, then turned it OFF, back ON and it was like new AGAIN.... now it keeps doing the same thing after every reboot.
Any help will be greatly appreciated.
It sounds like you are in the infamous Read-Only state that can only be fixed with Dells magic which they wont tell us.
Hello!
Last night I was on messenger, casual stuff like every night (I have had this phone for 3 years soon), phone didn't overheat, I don't remember exactly what I was doing but suddenly my phone screen turned black. The buttons and charging led were still on. (Yes I was charging at same time). I couldn't turn my phone on and it was 2 am, so I didn't feel like trying to do anything with it.
I left it charging, and today morning, it still doesn't turn on while charging! I need it to charge since my battery is like 7%, but the phone freezes whenever I plug the charger in!
I have done factory reset already, thought that would help but nope.
Please help! Thanks
I was messing aorund with it more and found out that my phone turns completely off when charging. While charging I can get factory reset screen up if i press power + volume down, but nothing else. Still need help.