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I have an AT&T tilt and I just upgraded it to the WM6.1 ROM from the HTC webpage and since then I have noticed that when I turn of the screen, all of a sudden it just lights up for a sec and turns off again, without any reason, is there a way to fix this, do i have to flash it again? what do I have to do?
i have the same issue, seems like after i flashed it happened.. any ideas?
one cool feature is that when it flickers, if u press the screen constantly, it flickers.. like a strobe light.. lol
I have the same problem. It's annoying because I think I'm getting a text or call. and usually I don't receive texts, i have to see it light up then press the mail button to see if I have a new text. ARGH.
My Tilt does the same thing. It's a whiteish-gay light. It'll come on for short bursts or I'll notice it on in the middle of the night, and who knows how long it's on until I notice it.
I had upgraded to WM6.1 a while back, and didn't have any issues, but had to hard reset my Tilt and it has been doing it since.
It doesn't do it all the time, either. Weird.
Mine Does The Same Thing
I hope there is a fix some time for this ..
I'm glad i am not the only one, but havent found a fix yet
I seem to remember there being an issue with screen flicker when the Tilt first came out, I think it was related to having Telnav selected in the today screen items tab. Try removing the checks one item at a time from the items tab, I doubt it will be as simple as a software conflict but it could be worth trying.
I had an issue with SPB Pocket Plus on my today screen, once I moved it in to a tab on SPB Shell the issue disappeared.
Fixxed?
I dont know if it just stopped doing it, I am not paying attention anymore or if one of the many things I did finally worked, but the truth is i havent seen it do it again, Thanks to everybody
It been happening on my Tilt since I got it last month.
This is happening on my tilt too... only after upgrading to 6.1. Glad to see it is not just me, but very concerning that this is a problem directly in the 6.1 TILT rom.
Bump........
Any body have any luck on this? I continue to have this problem.
Adding my voice and another symptom
is anyone else having this problem:
1. lock the tilt by tapping 'device unlocked'
2. tap the power button.
3. the backlight comes on, no picture but instead of flashing it stays on draining the battery
4. tap the power button to turn the tilt back on
5. tap the power button to turn tilt back off again
6. tilt stays off.
the issue did not change with the backlight hotfix.
Maybe try another ROM
Finally, i found others with this stupid glitch
I thought it was a hardware error, so i had AT&T send me a warranty/replacement, and guess what... comes out of the box and STILL DOES IT! Has anyone with this problem tried installing a DIFFERENT ROM, like one from the XDA forums? I'm about to try that, because i am fed up with this. I will report if it works. ARG!
Sorry for the ranting. but in a way, i'm relieved. that there are others with this problem
... It might pay to just go back to Windows Mobile 6.0.....
-=ZYXTIA=-
Different ROM fixed problem, but just had more problems after. Sorry guys.
Me Too...
I am glad that I have found other people with the same issue as me. I thought it was just my phone, as I do a lot of backups and restores after I do something stupid with my phone and I also use a lot of beta/unstable software, and figured it was caused by these. However, it only happened after I upgraded to 6.1 stock ROM. Maybe somebody can figure out exactly why this happens, and then we can come up with a fix. I am just happy that I'm no longer alone with this issue
-Dave
I'm very pleased to know that it isn't just me experiencing this stupid backlight issue.
It started happening the second I upgraded to WM6.1
Funny thing is, it only happens to me if I Lock the phone (keys) and turn off the screen. If I just turn off the screen without locking, the backlight stays off.
It would be really great if someone could come up with a fix for this that doesnt require me to reflash my phone with some cooked up rom
has anyone tried this hotfix?
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=1&dl_id=269
i'm experiencing the same problem, will try it and post back as soon as i can
edit: didn't work. got some error about it couldnt remove the old customization tool or something like that
Running the AT&T 6.1 ROM and silly thing turns on by itself at 12 midnight. No connection to anything as I leave it in Flight Mode. Only goes off after I hit the Power Button. Drains the battery down to about half by the time I leave for work at 7AM.
Really is annoying!
Possible Solution
If you are still under warranty, call up AT&T warranty replacement (Customer service is 1-800-331-0500, and just ask for warranty department), and tell them you have this problem. TELL THEM YOU THINK IT IS A HARDWARE ISSUE, and they will send you a replacement, refurbished Tilt. The next one will also have WM6.1 on it, and do the same thing. HOWEVER, it is AT&T policy that after two replacements, instead of getting another one the third time, they give you a refurb of a DIFFERENT MODEL. That is how i got the AT&T FUZE (a.k.a. the HTC Touch Pro, a.k.a the "Raphael"). It doesn't have that problem. But otherwise, i have no other suggestions. i'm just sick of having AT&T screw up the phone's software, and then try to pass it off as quality.
Mine comes on exactly at midnight!
Annoying as hell...and the light from it wakes me up from across the room.
Mack
I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks
I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it
I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..
I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)
I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....
i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty
yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs
Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena
I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Click to expand...
Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.
my touch screeen of my phone stopped responding this morning iv tried flashing a new rom to see if it was the rom that was the problem cos i use custom roms alot. i had been using itje's touch it leo 4.2 rom with the new fullscreen horizon when this morning i was using it fine... put it in my pocket got it out again about 10mins or so later to listen to some music and nothing was responding. thinking this was just the phone freezing for something as i have only begun using itje's rom since last night i turned the phone on and off again tried a hard reset. and have just tried re flashing the rom to see if itwould work but the rom flashed fine and touch screen was responding until i got to the part where u tap here to setup device at the very start of devide setup... and then nothing again... but it was responding earlier when the rom was preparing the device for setup as it displayed the "touch it" logo on the screen when it booted up and when the screen went dark i touched the screen and it lit up again.....
any ideas ppls? any help would be greatly appreciated i love my X1i and would be horrified if i had to fork out another 1000AUD to get a new one
i just tried flashing the latest stock rom. flashes fine... and again the touch screen responds fine until the "tap the screen to set up your device" screen appears, until that appears, when the screen goes dim i can touch it and it goes bright again fine... but when that screen comes up it doesnt respon at all not even to turn the backlight on... AHHHHHHH help please i cannot even send this away to warranty as the phone has been flashed and has custom roms been used on it and custom spl
i have thoroughly searched on this subject and nearly all cases are caused by water damage.. but i have never taken my phone near water nor has anything been spilt on it... t has been dropped a few times but not for the past couple of months... and this only happened this morning
bludsuka said:
my touch screeen of my phone stopped responding this morning iv tried flashing a new rom to see if it was the rom that was the problem cos i use custom roms alot. i had been using itje's touch it leo 4.2 rom with the new fullscreen horizon when this morning i was using it fine... put it in my pocket got it out again about 10mins or so later to listen to some music and nothing was responding. thinking this was just the phone freezing for something as i have only begun using itje's rom since last night i turned the phone on and off again tried a hard reset. and have just tried re flashing the rom to see if itwould work but the rom flashed fine and touch screen was responding until i got to the part where u tap here to setup device at the very start of devide setup... and then nothing again... but it was responding earlier when the rom was preparing the device for setup as it displayed the "touch it" logo on the screen when it booted up and when the screen went dark i touched the screen and it lit up again.....
any ideas ppls? any help would be greatly appreciated i love my X1i and would be horrified if i had to fork out another 1000AUD to get a new one
i just tried flashing the latest stock rom. flashes fine... and again the touch screen responds fine until the "tap the screen to set up your device" screen appears, until that appears, when the screen goes dim i can touch it and it goes bright again fine... but when that screen comes up it doesnt respon at all not even to turn the backlight on... AHHHHHHH help please i cannot even send this away to warranty as the phone has been flashed and has custom roms been used on it and custom spl
i have thoroughly searched on this subject and nearly all cases are caused by water damage.. but i have never taken my phone near water nor has anything been spilt on it... t has been dropped a few times but not for the past couple of months... and this only happened this morning
Click to expand...
Click to collapse
anyone? could anyone at least tell me how to restore stock spl without getting into device centre? thanks...
Me to..
hi bludsuka i 've got the same problem mine no responsive at all tho i looked on my advanced config before i hard reset it back to factory settings and it was set at custom i tried to put it back to default but i couldnt change it with just the keyboard and buttons. Now im stuck on the damn wm6.1 screen too, im gutted i paid like £220 3 weeks ago and now i cant do anything with it. im stuck with what to do apart from send it to my nearest service center. i would send it back but i bought it off of ebay so i dont know how i stand with the warranty inlcuding the fact ive flashed it back to generic firmware and ive also got cracks in my case. im gona email SE now.. i'll let u know how i get on.
b-m-b-85 said:
hi bludsuka i 've got the same problem mine no responsive at all tho i looked on my advanced config before i hard reset it back to factory settings and it was set at custom i tried to put it back to default but i couldnt change it with just the keyboard and buttons. Now im stuck on the damn wm6.1 screen too, im gutted i paid like £220 3 weeks ago and now i cant do anything with it. im stuck with what to do apart from send it to my nearest service center. i would send it back but i bought it off of ebay so i dont know how i stand with the warranty inlcuding the fact ive flashed it back to generic firmware and ive also got cracks in my case. im gona email SE now.. i'll let u know how i get on.
Click to expand...
Click to collapse
Thanks heaps for your response, i also bough mine off ebay and have also flashed it many times. tho i have managed to restore a stock rom and the stock spl so i think i should be right for warranties.. only thing that could let me down is cracks in case they could say its been damaged by myself and make me pay for it. i sure hope not. let me no how u go. i emailed them and they have told me to hard reset which i have and they said to ring them... il wait to hear back from u before i reing them tho..
i dunno if my invoice will be ok for warranty either its a shipping invoice from DHL and doesnt have the IMEI no. on it anywhere as far as i can tell. i have emailed the ebay store i bought it off (personal Digital) to see if i can get a propper invoice but have had no response...
best of luck with yours. let me no what they say
bit late.
elo quick reply sorry i took so long, sent it back. SE customer service was a great experience for me. dare i say it, didnt need a receipt or any proof of purchase and just sent the phone. no rear casing, no memory card, no battery, they completely fixed the screen problem and replaced my shiny chromed bit of the phone cus it had a scratch on and i got it back it a yellow sony ericsson box saying "i love reunions" on it. overall a great service, considering what problems other have had.. go get an X2 or a X10 snapdragon mate take care - b
Hi
i have dutty's holly r0 sense 2.1. i've been using it for a while now, since it appeared, no problems. but a few days ago i noticed that the scrren alignament wasnt so good, but i didnt think it was a big deal, it was not such a big error. today i opened my phone trying to make a call and the error was of about 3 cm. i mean, to press start, i had to touch under the clock!!
and i couldnt get into any problems because the buttons in the lower side of the screen could not be pressed
i could not even make a backup of the phone
i hardresetted, but it didnt solve anything. i flashed duttys r14 and same problem, i almost thought it is dead
i flashed then an original rom, first it worked, then the error started to appear again
i did a screen alignament and now it seems to be ok?
has anyone encountered this problem before? is my hd dying?
thx
Got the same problem here. Looks like the screen connection is buggy. its gonna have to be send in for repairs
you mean hardware? ( i dont have warranty anymore
for nintendo ds you can try cleaning the screen near borders with a teethbrush . it should be a solution! try
what do you mean clean it with a toothbrush?? it isnt dirty (
I had the same problem, but only after i dropped the phone on the street a few times. I hard-resert it a few times, it would work shortly then not respond or respond with 2-3cm wrong press. Cpuldnt even calibrate the screen after reset.
I sent it back to HTC under warranty, and they changed the screen, bazel, front facia and god knows what else. It was all new apart from back plastic cover.
My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!
Have you hooked it up to a computer and tried to see if it's recognised by ADB?
moses992 said:
My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!
Click to expand...
Click to collapse
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this
That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1
Didgeridoohan said:
Have you hooked it up to a computer and tried to see if it's recognised by ADB?
Click to expand...
Click to collapse
Havent done that yet. Only thing that would be good for is making sure its a hardware defect right ?
jazz995756 said:
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this
Click to expand...
Click to collapse
That makes sense. could be just a loose connector between the LCD panel and the MoBo ..
Problem is i live in Jordan and I got the phone from Dubai. Its still under warranty of the seller (Souq.com ; an online store .. kind of like Amazon of the middle east ), So i have to send my phone to Dubai to fix it. Now i could just go to a local phone repair shop and ask the guy to check the connectors, but im afraid that would void the warranty and not solve the problem ;( .
dahawthorne said:
That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1
Click to expand...
Click to collapse
I submitted the form , although i live in Jordan which has no presence of Google whatsoever but what the heck !
thanks all for your suggestions.
Google is supposedly a global company...
Let us know how it goes, and good luck.
Well, if you figure out that it is just the screen, you can use this program for basic control with a lot of latency
http://forum.xda-developers.com/showthread.php?t=2786395
It's a little rough and confusing but, it's workable. If you need help setting it up feel free to shoot me a PM.